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Physical Memory running over 90% and White Screen


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#1 skcongdon

skcongdon

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Posted 15 August 2014 - 04:52 PM

I recently had to replace my hard drive on my Dell Vostro. Since then, I have been running into 2 problems, a white screen after startup and my computer running extremely slow. I checked to see what processes were running and there are several using tons of memory even when I have no programs running. Can someone help? Need more info? The IT guy that replaced the hard drive is refusing to look into it.



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#2 Pocket Pocket

Pocket Pocket

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Posted 15 August 2014 - 05:57 PM

Greetings skcongdon!

 

 

Please, publish a snapshot using Speccy. Click here for instructions how to do this and remember to post a link in your post.

 

 

Also, download MiniToolBox, save to your desktop and run it.

 

Check these options:

  • List last 10 Event Viewer logs

  • List Installed Programs

  • List Users, Partitions and Memory size

Click Go and paste the results in your post.


Edited by Pocket Pocket, 15 August 2014 - 05:58 PM.





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