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No Internet after Combofix.


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4 replies to this topic

#1 labrown

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Posted 15 August 2014 - 03:32 PM

I ran Combofix to remove Pup detection problems.  I tried to reboot and then repair the internet connection as options given by the Malwarebytes advisor.  Are there any other suggestions to restore the internet?  My pc has XP.  Thank you.

Edit: Moved topic from Web Browsing/Email and Other Internet Applications to the more appropriate forum.~ Animal

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#2 Naathim

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Posted 15 August 2014 - 03:39 PM

Hi :)

Have you tried THIS instruction from the guide?

Radek Naathim Pawelczyk

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#3 labrown

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Posted 15 August 2014 - 04:16 PM

I did try to reboot and then run the repair but no internet.  When I click on Control Panel, I get the error message that "Resources are not available for Intel ® ProSet", which is listed as "connected" under the Local Area Connection in Network Connections.



#4 Naathim

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Posted 15 August 2014 - 04:57 PM

Before we move any further, please answer my question in connection to your previous statement:

I ran Combofix to remove Pup detection problems. I tried to reboot and then repair the internet connection as options given by the Malwarebytes advisor.


Are you being currently helped with malware issues on another forum?

Radek Naathim Pawelczyk

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#5 quietman7

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Posted 15 August 2014 - 06:03 PM

I tried to reboot and then repair the internet connection as options given by the Malwarebytes advisor.

You have posted for assistance in this topic at another security forum and you are already receiving help from a Malwarebytes Trusted Advisor.

Since you were advised to run ComboFix by a trained helper/expert at another security forum then you need to contact that person for assistance when an issue prevents you from following their instructions. That Helper should be able to address any problems you encounter when downloading or running the tool as they should have the knowledge and resources to do so. Your Helper should also have access to private discussion threads related to issues when running ComboFix and access to the developer if need be. Further, following advice from others outside of a topic (or support ticket) where you are already receiving assistance may cause confusion and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

To avoid confusion, I am closing this topic. If you have any questions in regards to this please PM me or another Moderator.
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