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PC hasnt been the same since virus removal months ago! (slow)


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#1 QuietWarriorAtl

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Posted 15 August 2014 - 01:09 PM

I posted months ago that some virus had really messed up my system. I didn't receive any responds so I went ahead and deleted the the virus/adware from my pc. After the removal of the virus, my pc started to see "this copy of windows is not genuine" windows 7". But how could that be when windows 7 was already installed on the pc when I bought it? Anyway, some how I managed to get the message to go away until recently. My pc had been slow and taking a while to load at at startup but its recently gotten worse. It sometimes takes about an hour for me to get to the login screen. Also, once the pc loads and I am able to use it, it seems like something is running in the background that completely stalls the pc for about 10-15 minutes. It then goes back to normal. This happens several times when I am using it.

 

At this point I dont know what else to do! I could use some help.

 

 

I ran hijackthis and there seems to be some missing files. Im not sure if most of these are important files or not.

Attached Files



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#2 Starbuck

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Posted 19 August 2014 - 02:35 PM

Hi QuietWarriorAtl

Please take note of the following:

1. Please do not run any other tools unless instructed.
2. Please don't install or uninstall anything unless asked.
3. The cleaning process is not instant. Please continue to review my answers until I tell you that your computer is clean.
4. If there's anything that you don't understand, please ask your question(s) before proceeding with the fixes.
5. Please reply to this thread. Do not start a new topic.
6. Please follow steps in the correct order.
 

I ran hijackthis and there seems to be some missing files. Im not sure if most of these are important files or not.

Take no notice of those.
The reason it shows like that is because HijackThis can't enumerate 64bit systems.
That's why we don't use the program any more.... plus it's very out of date.
 

I didn't receive any responds so I went ahead and deleted the the virus/adware from my pc. After the removal of the virus, my pc started to see "this copy of windows is not genuine" windows 7".

Are you sure that you only removed the malware files?
Maybe there are system files that have been removed.

We can run a program from the recovery environment that may throw some light on this.
But before we do that......
I see that you ran HijackThis whilst in Safe Mode with Networking..... does the system work ok whilst in this mode?
If so, try this ( whilst in Safe Mode with Networking).... the tool will run in Safe Mode:

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to your Desktop.
  • Double-click the downloaded icon to run the tool. Vista/Windows 7/8 users right-click and select Run As Administrator

    frsticon_zpsdc3cbdc3.png
  • When the tool opens click Yes to disclaimer.

    frstdis_zps7f598f12.png
  • Make sure that Addition.txt is selected at the bottom
  • Press Scan button.

    newfrst_zpsa63ffa3d.png
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please copy and paste it to your reply also.
In your next reply, please submit:
Both reports from FRST.


Thanks.

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#3 Starbuck

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Posted 30 August 2014 - 06:19 PM

Due to the lack of feedback, this Topic will now be closed.

If you need this topic reopened, please request this by sending one of the Moderating team or an Administrator
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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