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NDS Task tray error


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#1 Chrissie1507

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Posted 15 August 2014 - 11:07 AM

Hi on Start up I get an NdsTasktray.exe error and then a windows box saying config error. This has also affected my wireless connections (i Think) as suddenly no networks are found and I have had to hook up a cable. Can anyone offer assistance in fixing this please.. thanks in advance



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#2 dc3

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Posted 15 August 2014 - 12:16 PM

Type msconfig in the search box.

 

When System Configuration opens click on the Startup tab.

 

Find ndstray.exe and remove the check mark beside it.

 

Click on Apply, then OK.

 

 

If it starts again at startup use Mike Lin's Startup Control Panel to remove it from the startup.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Chrissie1507

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Posted 15 August 2014 - 12:30 PM

Thanks..done, did not get error after restart.. Presumably as its disabled.. do I not need it?  It did not resolve my network issue.. normally find half the streets but still not finding a single one, other devices are connecting as normal. 



#4 dc3

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Posted 15 August 2014 - 01:12 PM

No, you don't need this.  It's part of your Toshiba software.

 

Please run the following.

 

Windows Repair (All in one)
 
Please download and install Windows Repair (All in one)
 
To open the program click on the Start orb.
 
Click on All Programs.
 
Click on Windows Repair (All in one), this may be listed as Tweaking.com.
 
If you are running Windows Vista, 7, or 8 right click on Windows Repair (All in one)  and then click on Run as administrator.
 
Notice:  You will need to disable your antivirus in order to run this program, for this reason you should run this while off line.
 
Go to Step 2 and click on the Do it button to allow CheckDisk to run. 
 
windowsrepairstep2-1_zps08aed02b.png
 
Go to Step 3 and click on the Do it button to run System File Check.
 
windowsrepairstep3-1_zps935b7603.png
 
Go to Step 4 and click on the Create button under System Restore.
 
windowsrepairstept4-1_zpseb336401.png
 
Go to Start Repairs and click on the Start button.
 
Important: Do not make any changes to the check marks.
 
For those running Windows 8 please note that  Reset Registry Permissions is not checked by design.
 
When the page below opens click on the Start button.
 
windowsrepairstartrepairs-1_zpsa179850d.
 
Please copy and paste the Windows Repair Log in your next post.  This log (_windows_repair_log.txt) is located in the following folder:
 
*  64-bit systems file path - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
 
*  32-bit systems file path - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs
 
Copy the file path for your version of Windows (32-bit or 64-bit), click on the Start orb and paste it in the Search all programs and files box.
 
Click on Logs.
 
Click on _Windows_Repair_Logs.
 
Copy and paste this log in your next post. 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Chrissie1507

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Posted 15 August 2014 - 03:56 PM

Have done the steps above.. here is the log:

System Variables
--------------------------------------------------------------------------------
OS: Windows Vista ™ Home Premium
OS Architecture: 32-bit
OS Version: 6.0.6002
OS Service Pack: Service Pack 2
Computer Name: HOME
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Current Profile: C:\Users\christine
Current Profile SID: S-1-5-21-1769268021-2539226697-2410162849-1000
Current Profile Classes: S-1-5-21-1769268021-2539226697-2410162849-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\christine\AppData\Local
--------------------------------------------------------------------------------
 
System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 01:12:07
 
Process Count: 73
Commit Total: 1.44 GB
Commit Limit: 5.95 GB
Commit Peak: 1.56 GB
Handle Count: 18418
Kernel Total: 286.17 MB
Kernel Paged: 219.82 MB
Kernel Non Paged: 66.35 MB
System Cache: 1.79 GB
Thread Count: 938
--------------------------------------------------------------------------------
 
Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 2.87 GB
Memory Used: 1.31 GB(45.7715%)
Memory Avail.: 1.56 GB
--------------------------------------------------------------------------------
 
Cleaning Memory Before Starting Repairs...
 
Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 2.87 GB
Memory Used: 1.01 GB(35.314%)
Memory Avail.: 1.86 GB
--------------------------------------------------------------------------------
 
Starting Repairs...
   Started at (15/08/2014 21:20:08)
 
01 - Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (15/08/2014 21:20:10)
   Running Repair Under Current User Account
   Done (15/08/2014 21:20:30)
 
01 - Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (15/08/2014 21:20:30)
   Running Repair Under System Account
   Done (15/08/2014 21:29:03)
 
01 - Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (15/08/2014 21:29:04)
   Running Repair Under System Account
   Done (15/08/2014 21:30:45)
 
03 - Reset Service Permissions
   Start (15/08/2014 21:30:45)
   Running Repair Under System Account
   Done (15/08/2014 21:30:59)
 
04 - Register System Files
   Start (15/08/2014 21:30:59)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:32:38)
 
05 - Repair WMI
   Start (15/08/2014 21:32:38)
 
   Starting Security Center So We Can Export The Security Info.
 
   Exporting Antivirus Info...
   Computer Security Exported.
 
   Exporting AntiSpyware Info...
   Computer Security Exported.
   Windows Defender Exported.
 
   Exporting 3rd Party Firewall Info...
   No Firewall Products Reported.
 
   Running Repair Under Current User Account
   Done (15/08/2014 21:37:19)
 
06 - Repair Windows Firewall
   Start (15/08/2014 21:37:19)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:38:10)
 
07 - Repair Internet Explorer
   Start (15/08/2014 21:38:10)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:39:43)
 
08 - Repair MDAC/MS Jet
   Start (15/08/2014 21:39:43)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:40:22)
 
09 - Repair Hosts File
   Start (15/08/2014 21:40:22)
   Running Repair Under System Account
   Done (15/08/2014 21:40:23)
 
10 - Remove Policies Set By Infections
   Start (15/08/2014 21:40:23)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:40:26)
 
11 - Repair Start Menu Icons Removed By Infections
   Start (15/08/2014 21:40:26)
   Running Repair Under System Account
   Done (15/08/2014 21:40:27)
 
12 - Repair Icons
   Start (15/08/2014 21:40:27)
   Running Repair Under Current User Account
   Done (15/08/2014 21:40:30)
 
13 - Repair Winsock & DNS Cache
   Start (15/08/2014 21:40:30)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:40:49)
 
15 - Repair Proxy Settings
   Start (15/08/2014 21:40:49)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:40:51)
 
17 - Repair Windows Updates
   Start (15/08/2014 21:40:51)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (15/08/2014 21:41:44)
 
18 - Repair CD/DVD Missing/Not Working
   Start (15/08/2014 21:41:44)
   iTunes was found, adding UpperFilters for iTunes Reg Key
   UpperFilters added?: True
   Done (15/08/2014 21:41:44)
 
19 - Repair Volume Shadow Copy Service
   Start (15/08/2014 21:41:44)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:22)
 
21 - Repair MSI (Windows Installer)
   Start (15/08/2014 21:42:22)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:36)
 
23.01 - Repair bat Association
   Start (15/08/2014 21:42:36)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:38)
 
23.02 - Repair cmd Association
   Start (15/08/2014 21:42:38)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:40)
 
23.03 - Repair com Association
   Start (15/08/2014 21:42:40)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:42)
 
23.04 - Repair Directory Association
   Start (15/08/2014 21:42:42)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:45)
 
23.05 - Repair Drive Association
   Start (15/08/2014 21:42:45)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:47)
 
23.06 - Repair exe Association
   Start (15/08/2014 21:42:47)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:49)
 
23.07 - Repair Folder Association
   Start (15/08/2014 21:42:49)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:52)
 
23.08 - Repair inf Association
   Start (15/08/2014 21:42:52)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:54)
 
23.09 - Repair lnk (Shortcuts) Association
   Start (15/08/2014 21:42:54)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:56)
 
23.10 - Repair msc Association
   Start (15/08/2014 21:42:56)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:42:59)
 
23.11 - Repair reg Association
   Start (15/08/2014 21:42:59)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:43:01)
 
23.12 - Repair scr Association
   Start (15/08/2014 21:43:01)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:43:03)
 
24 - Repair Windows Safe Mode
   Start (15/08/2014 21:43:03)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:43:05)
 
25 - Repair Print Spooler
   Start (15/08/2014 21:43:06)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:43:22)
 
26 - Restore Important Windows Services
   Start (15/08/2014 21:43:22)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:43:54)
 
27 - Set Windows Services To Default Startup
   Start (15/08/2014 21:43:54)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:44:43)
 
   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.0
 
   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.0
 
   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.0
 
31 - Repair Windows 'New' Submenu
   Start (15/08/2014 21:44:43)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (15/08/2014 21:44:45)
 
Cleaning up empty logs...
 
All Selected Repairs Done.
   Done at (15/08/2014 21:44:45)
   Total Repair Time: 00:24:39
 
 
...YOU MUST RESTART YOUR SYSTEM...
   Running Repair Under Current User Account


#6 dc3

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Posted 16 August 2014 - 10:11 AM

Did this resolve the issue?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 Chrissie1507

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Posted 16 August 2014 - 10:49 AM

nope it did not.. still not finding any networks :(



#8 dc3

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Posted 17 August 2014 - 10:38 AM

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 

• Flush DNS
• Report IE Proxy Settings
• Reset IE Proxy Settings
• Report FF Proxy Settings
• Reset FF Proxy Settings
• List content of Hosts
• List IP configuration
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 Chrissie1507

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Posted 18 August 2014 - 11:30 AM

MiniToolBox by Farbar  Version: 21-07-2014
Ran by christine (administrator) on 18-08-2014 at 17:29:27
Running from "c:\Users\christine\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
 
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
Realtek PCIe FE Family Controller = Local Area Connection (Connected)
Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection (Connected)
The following helper DLL cannot be loaded: DOT3CFG.DLL.
The following helper DLL cannot be loaded: WLANCFG.DLL.
The following helper DLL cannot be loaded: WCNNETSH.DLL.
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : home
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Mixed
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 00-1E-33-BB-76-35
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4d3d:ea26:2525:ab17%10(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : 18 August 2014 17:15:09
   Lease Expires . . . . . . . . . . : 18 August 2014 18:15:07
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 167779891
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-F6-5B-89-00-1E-33-BB-76-35
   DNS Servers . . . . . . . . . . . : 194.168.4.100
                                       194.168.8.100
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter Local Area Connection* 6:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 11:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:ca8:cb:3f57:fffd(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::ca8:cb:3f57:fffd%11(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100
 
Name:    google.com
Addresses:  2a00:1450:400b:c02::8a
 64.15.115.35
 64.15.115.44
 64.15.115.39
 64.15.115.59
 64.15.115.50
 64.15.115.49
 64.15.115.30
 64.15.115.40
 64.15.115.45
 64.15.115.24
 64.15.115.20
 64.15.115.55
 64.15.115.25
 64.15.115.54
 64.15.115.34
 64.15.115.29
 
 
 
Pinging google.com [64.15.115.59] with 32 bytes of data:
 
Reply from 64.15.115.59: bytes=32 time=13ms TTL=59
 
Reply from 64.15.115.59: bytes=32 time=13ms TTL=59
 
 
 
Ping statistics for 64.15.115.59:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 13ms, Maximum = 13ms, Average = 13ms
 
Server:  cache1.service.virginmedia.net
Address:  194.168.4.100
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.139.183.24
 98.138.253.109
 
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
 
Reply from 206.190.36.45: bytes=32 time=169ms TTL=48
 
Reply from 206.190.36.45: bytes=32 time=172ms TTL=48
 
 
 
Ping statistics for 206.190.36.45:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 169ms, Maximum = 172ms, Average = 170ms
 
 
 
Pinging 127.0.0.1 with 32 bytes of data:
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
 
 
Ping statistics for 127.0.0.1:
 
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
 
Approximate round trip times in milli-seconds:
 
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
 
===========================================================================
Interface List
 10 ...00 1e 33 bb 76 35 ...... Realtek PCIe FE Family Controller
  1 ........................... Software Loopback Interface 1
 13 ...00 00 00 00 00 00 00 e0  Microsoft ISATAP Adapter
 11 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    276
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    276
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11     18 ::/0                     On-link
  1    306 ::1/128                  On-link
 11     18 2001::/32                On-link
 11    266 2001:0:5ef5:79fb:ca8:cb:3f57:fffd/128
                                    On-link
 10    276 fe80::/64                On-link
 11    266 fe80::/64                On-link
 11    266 fe80::ca8:cb:3f57:fffd/128
                                    On-link
 10    276 fe80::4d3d:ea26:2525:ab17/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    266 ff00::/8                 On-link
 10    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/18/2014 05:26:00 PM) (Source: FSecure-FSecure-F-Secure DeepGuard) (User: )
Description: 1  2014-08-18  17:25:58+01:00  HOME  SYSTEM  F-Secure DeepGuard
 Application was blocked. This was determined to be a high-risk application by system control heuristics.
 Application path: \\?\c:\users\christine\downloads\minitoolbox.exe
 File hash: 86e47b9890119b3e888adbca6acc86cf9678846a
 
Error: (08/18/2014 05:21:34 PM) (Source: Application Error) (User: )
Description: Faulting application GoogleUpdate.exe, version 1.2.183.9, time stamp 0x4ad50798, faulting module ntdll.dll, version 6.0.6002.18881, time stamp 0x51da3e27, exception code 0xc0000005, fault offset 0x00045cee,
process id 0x1568, application start time 0xGoogleUpdate.exe0.
 
Error: (08/17/2014 05:24:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4353
 
Error: (08/17/2014 05:24:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4353
 
Error: (08/17/2014 05:24:44 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (08/17/2014 05:24:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3354
 
Error: (08/17/2014 05:24:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3354
 
Error: (08/17/2014 05:24:43 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (08/17/2014 05:24:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2340
 
Error: (08/17/2014 05:24:42 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2340
 
 
System errors:
=============
Error: (08/17/2014 03:19:47 AM) (Source: Service Control Manager) (User: )
Description: ConfigFree Service%%1053
 
Error: (08/17/2014 03:19:47 AM) (Source: Service Control Manager) (User: )
Description: 30000ConfigFree Service
 
Error: (08/17/2014 03:19:47 AM) (Source: Service Control Manager) (User: )
Description: WLAN AutoConfig%%193
 
Error: (08/16/2014 09:37:31 PM) (Source: Service Control Manager) (User: )
Description: 30000WerSvc
 
Error: (08/16/2014 11:26:03 AM) (Source: Service Control Manager) (User: )
Description: 30000PlugPlay
 
Error: (08/16/2014 09:05:29 AM) (Source: Service Control Manager) (User: )
Description: ConfigFree Service%%1053
 
Error: (08/16/2014 09:05:29 AM) (Source: Service Control Manager) (User: )
Description: 30000ConfigFree Service
 
Error: (08/16/2014 09:05:29 AM) (Source: Service Control Manager) (User: )
Description: WLAN AutoConfig%%193
 
Error: (08/15/2014 09:53:00 PM) (Source: Service Control Manager) (User: )
Description: Windows Update
 
Error: (08/15/2014 09:47:18 PM) (Source: Service Control Manager) (User: )
Description: ConfigFree Service%%1053
 
 
Microsoft Office Sessions:
=========================
Error: (08/18/2014 05:26:00 PM) (Source: FSecure-FSecure-F-Secure DeepGuard)(User: )
Description: 1  2014-08-18  17:25:58+01:00  HOME  SYSTEM  F-Secure DeepGuard
 Application was blocked. This was determined to be a high-risk application by system control heuristics.
 Application path: \\?\c:\users\christine\downloads\minitoolbox.exe
 File hash: 86e47b9890119b3e888adbca6acc86cf9678846a
 
Error: (08/18/2014 05:21:34 PM) (Source: Application Error)(User: )
Description: GoogleUpdate.exe1.2.183.94ad50798ntdll.dll6.0.6002.1888151da3e27c000000500045cee156801cfbaff96fa8120
 
Error: (08/17/2014 05:24:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4353
 
Error: (08/17/2014 05:24:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4353
 
Error: (08/17/2014 05:24:44 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (08/17/2014 05:24:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3354
 
Error: (08/17/2014 05:24:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3354
 
Error: (08/17/2014 05:24:43 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (08/17/2014 05:24:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2340
 
Error: (08/17/2014 05:24:42 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 2340
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-07-07 20:34:22.023
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\F-Secure\apps\ComputerSecurity\HIPS\drivers\fshs.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-07-07 20:34:20.862
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\F-Secure\apps\ComputerSecurity\HIPS\drivers\fshs.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-07-07 20:34:19.912
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\F-Secure\apps\ComputerSecurity\HIPS\drivers\fshs.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-07-07 20:34:18.728
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\F-Secure\apps\ComputerSecurity\HIPS\drivers\fshs.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-07-07 20:34:13.549
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\F-Secure\apps\ComputerSecurity\HIPS\drivers\fshs.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-07-07 20:34:12.902
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\F-Secure\apps\ComputerSecurity\HIPS\drivers\fshs.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-07-07 20:34:12.200
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\F-Secure\apps\ComputerSecurity\HIPS\drivers\fshs.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-07-07 20:34:11.432
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\F-Secure\apps\ComputerSecurity\HIPS\drivers\fshs.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-07-07 20:34:06.311
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\F-Secure\apps\ComputerSecurity\HIPS\drivers\fshs.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-07-07 20:34:05.553
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\F-Secure\apps\ComputerSecurity\HIPS\drivers\fshs.sys because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
Adobe Flash Player 14 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader 8.1.3 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A81300000003}) (Version: 8.1.3 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM\...\Adobe Shockwave Player) (Version: 12.0.7.148 - Adobe Systems, Inc.)
Apple Application Support (HKLM\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{941B4CE7-3F5D-443E-A8B7-56A420D2EAFD}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Driver Installation Program (HKLM\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros)
Atheros Wi-Fi Protected Setup Library (HKLM\...\{B0BCDCBD-863D-4CAB-BF68-8D1F6B1BDC13}) (Version:  - Atheros)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Camera Assistant Software for Toshiba (HKLM\...\{37C866E4-AA67-4725-9E95-A39968DD7960}) (Version: 1.7.231.1126L - Chicony Electronics Co.,Ltd.)
CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.02.03 - TOSHIBA)
Cisco EAP-FAST Module (HKLM\...\{415B2719-AD3A-4944-B404-C472DB6085B3}) (Version: 2.1.6 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM\...\{83770D14-21B9-44B3-8689-F7B523F94560}) (Version: 1.0.12 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM\...\{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}) (Version: 1.0.13 - Cisco Systems, Inc.)
Computer Security 14.99.103.0 (release) (Version: 14.99.103.0 - F-Secure Corporation) Hidden
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{132D27B8-C656-44BD-8C16-73C54EA8A85F}) (Version:  - Microsoft)
F-Secure (HKLM\...\F-Secure ServiceEnabler 49534) (Version: 1.99.192.0 - F-Secure Corporation)
F-Secure (Version: 1.99.192.0 - F-Secure Corporation) Hidden
F-Secure CCF Reputation (Version: 1.1.25.2280 - F-Secure) Hidden
F-Secure CCF Scanning 1.43.102.193 (release) (Version: 1.43.102.193 - F-Secure Corporation) Hidden
F-Secure Network CCF 1.02.134 (Version: 1.02.134 - F-Secure Corporation) Hidden
F-Secure SafeSearch 1.03.146.0 (release) (Version: 1.03.146.0 - F-Secure Corporation) Hidden
Google Chrome (HKCU\...\Google Chrome) (Version: 36.0.1985.143 - Google Inc.)
Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden
GoToAssist 8.0.0.482 (HKLM\...\GoToAssist) (Version:  - )
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDA_HSF) (Version: 7.80.2.0 - Conexant Systems)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)
iTunes (HKLM\...\{86D04316-F49A-4AF2-B3F1-A1E943886CE7}) (Version: 11.3.1.2 - Apple Inc.)
Java 7 Update 51 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.510 - Oracle)
Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Business 2010 (HKLM\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193 - Microsoft Corporation) Hidden
Microsoft XML Parser (Version: 8.20.8730.4 - Microsoft Corporation) Hidden
MotoHelper MergeModules (Version: 1.0.0 - Motorola) Hidden
MotoHelper MergeModules (Version: 1.2.0 - Motorola) Hidden
MSVC80_x86_v2 (Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x86 (Version: 1.0.1.2 - Nokia) Hidden
MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0 - Microsoft Corporation) Hidden
Online Safety 2.99.2293.1524 (Version: 2.99.2293.1524 - F-Secure Corporation) Hidden
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Realtek 8169 8168 8101E 8102E Ethernet Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0000 - Realtek)
Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5599 - Realtek Semiconductor Corp.)
Realtek USB 2.0 Card Reader (HKLM\...\{DC24971E-1946-445D-8A82-CE685433FA7D}) (Version:  - Realtek Semiconductor Corp.)
RPS CRT (Version: 8.0.28 - Virgin Broadband) Hidden
RPS CRT (Version: 9.0.34 - Virgin Media) Hidden
Segoe UI (Version: 15.4.2271.0615 - Microsoft Corp) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version:  - Microsoft) Hidden
Skype™ 6.18 (HKLM\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
swMSM (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 11.2.4.0 - Synaptics)
TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.01.08 - TOSHIBA)
TOSHIBA ConfigFree (HKLM\...\{0D5D0BEE-FBA9-4928-A50D-6CDFAB827755}) (Version: 7.2.20 - TOSHIBA Corporation)
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.1.3 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 1.31.14 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00 - TOSHIBA Corporation) Hidden
TOSHIBA Face Recognition (HKLM\...\InstallShield_{C730E42C-935A-45BB-A0C5-37E5234D111B}) (Version: 2.0.17.32 - TOSHIBA)
TOSHIBA Face Recognition (Version: 2.0.17.32 - TOSHIBA) Hidden
TOSHIBA Hardware Setup (HKLM\...\{2883F6F5-0509-43F3-868C-D50330DD9DD3}) (Version: 2.00.08 - )
TOSHIBA Manuals (HKLM\...\{E7271ABF-69D3-4E9D-AA0A-2DE34C10A93D}) (Version: 7.40 - TOSHIBA)
TOSHIBA Recovery Disc Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.0.0.1b - TOSHIBA Corporation)
TOSHIBA Supervisor Password (HKLM\...\{4B1E87C3-00DE-4898-8E39-E390AAEF2391}) (Version: 2.00.04 - )
TOSHIBA Value Added Package (HKLM\...\InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}) (Version: 1.1.24 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.1.24 - TOSHIBA Corporation) Hidden
TRDCReminder (HKLM\...\InstallShield_{773970F1-5EBA-4474-ADEE-1EA3B0A59492}) (Version: 1.00.0015 - TOSHIBA)
TRDCReminder (Version: 1.00.0015 - TOSHIBA) Hidden
TRORDCLauncher (HKLM\...\InstallShield_{E65C7D8E-186D-484B-BEA8-DEF0331CE600}) (Version: 1.0.0.1 - TOSHIBA)
TRORDCLauncher (Version: 1.0.0.1 - TOSHIBA) Hidden
Tweaking.com - Windows Repair (All in One) (HKLM\...\Tweaking.com - Windows Repair (All in One)) (Version: 2.8.6 - Tweaking.com)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4ACD847E-547D-493F-9A86-F73EAE1B5174}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition (HKLM\...\{90140000-006E-0409-0000-0000000FF1CE}_Office14.SingleImage_{73E67A3A-8D61-44EF-90C2-1697C3DBE668}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden
VLC media player 2.1.3 (HKLM\...\VLC media player) (Version: 2.1.3 - VideoLAN)
Windows Live Communications Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live SOXE (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version:  - )
Windows Media Encoder 9 Series (Version: 9.00.3374 - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 66%
Total physical RAM: 2939.07 MB
Available physical RAM: 979.93 MB
Total Pagefile: 6094.23 MB
Available Pagefile: 3623.43 MB
Total Virtual: 2047.88 MB
Available Virtual: 1970.33 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Vista) (Fixed) (Total:74.37 GB) (Free:8.57 GB) NTFS
2 Drive e: (Data) (Fixed) (Total:73.21 GB) (Free:67.91 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\HOME
 
Administrator            christine                Guest                    
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#10 Chrissie1507

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Posted 18 August 2014 - 11:36 AM

does this tell you anything :) 



#11 dc3

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Posted 19 August 2014 - 10:33 AM

Hi Chrissie,

 

I will have to look at this later this morning.  Yesterday we had a family emergency and I didn't get back home until late afternoon and need to take care of some loose ends this morning.  I apologize for the inconvenience.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#12 dc3

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Posted 19 August 2014 - 12:54 PM

Open the Start menu and type device manager in the search box and press Enter.
 
When the device manager opens scroll down to Network Adapter to see if there are any yellow warning icons or red error icons.
 
Just to rule out the possibility that there could be malware or a virus at work, please run the following scans.


Please run the ESET OnlineScan

***Please note. If you run this scan using Internet Explorer you won't need to download the Eset Smartinstaller.***

  • Click on this link to open ESET OnlineScan in a new window.
  • The ESET Online Scanner page will open, click on Yes, I agree to the trems of use, then click on Start, the scan will now begine.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

 

 
Please download AdwCleaner and install it.
 
When AdwCleaner opens you will see an image like the one below.
 
adwcleaner11_zps48314883.png
 
Click on Scan to start the scan.
 
Once the search is complete a list of the pending items will be displayed.  If you see any which you do not want removed, remove the check mark next to it.  
 
Click on Clean to remove the selected items.  If you have any questions about any items in the list please copy and paste the list in your topic so we can review it.  
 
You will receive a message telling you that all programs will be closed so that the infections can be removed.  Click on OK.
 
When the cleaning process is complete a log of what was removed will be presented.  Please copy and the paste this log in your topic.
 
 
Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
mbamreplace_zps3ead4824.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 Chrissie1507

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Posted 19 August 2014 - 01:41 PM

HI

 

Hope al is ok with your family.. Please don't apologise.. I am very grateful for your time and help.. There are no errors on the device manager and I am currently running the 1st scan.. will post each as they finish.. however long that may be lol :)



#14 Chrissie1507

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Posted 19 August 2014 - 07:23 PM

hi.. will post all logs below.. still refusing to find any networks  :smash:

 

eset first

C:\Users\christine\Downloads\ArcadeFrontierGames.exe Win32/OpenCandy potentially unsafe application
C:\Users\christine\Downloads\iLividSetupV1.exe Win32/Toolbar.SearchSuite potentially unwanted application
C:\Users\christine\Downloads\MediaPlayerClassicInstaller.exe a variant of Win32/Verti.F potentially unwanted application
C:\Users\christine\Downloads\MuppetsMostWantedSetup-N4okmegP9.exe Win32/Somoto.N potentially unwanted application
C:\Users\christine\Downloads\openfreely_setup_356.exe a variant of Win32/InstallIQ potentially unwanted application
C:\Users\christine\AppData\Local\Google\Chrome\User Data\Default\File System\004\t\00\00000000 Win32/Somoto.N potentially unwanted application deleted - quarantined
C:\Users\christine\AppData\Roaming\FileHunter\update.exe Win32/Adware.WinPump.T application cleaned by deleting - quarantined
 
 
adw
# AdwCleaner v3.307 - Report created 19/08/2014 at 23:57:18
# Updated 17/08/2014 by Xplode
# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# Username : christine - HOME
# Running from : C:\Users\christine\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\39L26ETS\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\christine\AppData\Local\Ilivid Player
Folder Deleted : C:\Users\christine\AppData\LocalLow\DataMngr
Folder Deleted : C:\Users\christine\AppData\Roaming\OpenCandy
File Deleted : C:\Users\christine\AppData\Roaming\Mozilla\Firefox\Profiles\c8znc5ou.default\Extensions\freehdsport@freehdsport.tv.xpi
File Deleted : C:\Users\christine\AppData\Roaming\Mozilla\Firefox\Profiles\c8znc5ou.default\searchplugins\fast-browser-search.xml
File Deleted : C:\Users\christine\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage
File Deleted : C:\Users\christine\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.azlyrics.com_0.localstorage-journal
File Deleted : C:\Users\christine\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.wajam.com_0.localstorage
File Deleted : C:\Users\christine\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_www.wajam.com_0.localstorage-journal
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bgnnidmnbdkmhfkjgdnngciimpdgohok
Key Deleted : HKLM\SOFTWARE\Classes\Applications\ilividsetupv1.exe
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook
Key Deleted : HKLM\SOFTWARE\Classes\URLSearchHook.ToolbarURLSearchHook.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extension Compatibility\{74F475FA-6C75-43BD-AAB9-ECDA6184F600}
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [FBSSA]
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2438727
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{608D3067-77E8-463D-9084-908966806826}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CA3EB689-8F09-4026-AA10-B9534C691CE0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4897BBA6-48D9-468C-8EFA-846275D7701B}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4509D3CC-B642-4745-B030-645B79522C6D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{91C18ED5-5E1C-4AE5-A148-A861DE8C8E16}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{99079A25-328F-4BD4-BE04-00955ACAA0A7}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}
Key Deleted : HKCU\Software\1ClickDownload
Key Deleted : HKCU\Software\DataMngr
Key Deleted : HKCU\Software\SweetIM
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\SOFTWARE\Iminent
Key Deleted : HKLM\SOFTWARE\SweetIM
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v9.0.8112.16563
 
 
-\\ Mozilla Firefox v
 
[ File : C:\Users\christine\AppData\Roaming\Mozilla\Firefox\Profiles\c8znc5ou.default\prefs.js ]
 
Line Deleted : user_pref("browser.search.defaultenginename", "Fast Browser Search");
Line Deleted : user_pref("browser.search.defaulturl", "hxxp://www.fastbrowsersearch.com/results/results.aspx?s=DEF&v=18&q=");
Line Deleted : user_pref("browser.search.order.1", "Fast Browser Search");
Line Deleted : user_pref("browser.search.selectedEngine", "Fast Browser Search");
Line Deleted : user_pref("keyword.URL", "hxxp://www.fastbrowsersearch.com/results/results.aspx?s=NAUS&v=18&tid={BD96CE1D-9324-B27E-671C-E4BAD4F8EE81}&q=");
 
-\\ Google Chrome v
 
[ File : C:\Users\christine\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://uk.ask.com/web?q={searchTerms}
Deleted [Search Provider] : hxxp://www.fastbrowsersearch.com/results/results.aspx?q={searchTerms}&c=web&s=DSP&v=18&tid={FC759FFF-5EDC-4ef2-905C-F97531716CD1}
Deleted [Search Provider] : hxxp://dts.search-results.com/sr?src=crb&appid=113&systemid=406&sr=0&q={searchTerms}
 
*************************
 
AdwCleaner[R0].txt - [5780 octets] - [19/08/2014 23:54:34]
AdwCleaner[S0].txt - [5805 octets] - [19/08/2014 23:57:18]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5865 octets] ##########
 
and finally malware
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 20/08/2014
Scan Time: 00:07:07
Logfile: Malwarebytes.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.08.19.10
Rootkit Database: v2014.08.16.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: christine
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 296611
Time Elapsed: 1 hr, 2 min, 56 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 2
PUP.Optional.DomaIQ, C:\Users\christine\Downloads\Setup (1).exe, Quarantined, [aec8c1077902ed4916575cd571905aa6], 
PUP.Optional.DomaIQ, C:\Users\christine\Downloads\Setup.exe, Quarantined, [2353cefaf48766d04c2149e81ce56f91], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
 
Protection, 20/08/2014 00:06:41, SYSTEM, HOME, Protection, Malware Protection, Starting, 
Protection, 20/08/2014 00:06:41, SYSTEM, HOME, Protection, Malware Protection, Started, 
Protection, 20/08/2014 00:06:41, SYSTEM, HOME, Protection, Malicious Website Protection, Starting, 
Update, 20/08/2014 00:06:46, SYSTEM, HOME, Manual, Rootkit Database, 2014.2.20.1, 2014.8.16.1, 
Update, 20/08/2014 00:06:50, SYSTEM, HOME, Manual, Malware Database, 2014.3.4.9, 2014.8.19.10, 
Protection, 20/08/2014 00:07:02, SYSTEM, HOME, Protection, Refresh, Starting, 
Protection, 20/08/2014 00:07:03, SYSTEM, HOME, Protection, Malicious Website Protection, Started, 
Protection, 20/08/2014 00:07:03, SYSTEM, HOME, Protection, Malicious Website Protection, Stopping, 
Protection, 20/08/2014 00:07:03, SYSTEM, HOME, Protection, Malicious Website Protection, Stopped, 
Protection, 20/08/2014 00:07:09, SYSTEM, HOME, Protection, Refresh, Success, 
Protection, 20/08/2014 00:07:09, SYSTEM, HOME, Protection, Malicious Website Protection, Starting, 
Protection, 20/08/2014 00:07:10, SYSTEM, HOME, Protection, Malicious Website Protection, Started, 
Protection, 20/08/2014 01:13:24, SYSTEM, HOME, Protection, Malware Protection, Starting, 
Protection, 20/08/2014 01:13:25, SYSTEM, HOME, Protection, Malware Protection, Started, 
Protection, 20/08/2014 01:13:25, SYSTEM, HOME, Protection, Malicious Website Protection, Starting, 
Protection, 20/08/2014 01:14:40, SYSTEM, HOME, Protection, Malicious Website Protection, Started, 
 
(end)
 
 


#15 dc3

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Posted 21 August 2014 - 07:49 AM

Is the computer running any better?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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