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Abnormal Behavior From Laptop - Samsung RV510


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3 replies to this topic

#1 flute4me

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Posted 15 August 2014 - 03:23 AM

Hello, 

 

First I just wanted to say thank you for potentially helping me with this problem. I've had this laptop for about 3 years now with little to no issues. I use Avast! Antivirus and regularly run scans as well as Malware Bytes whenever I start to suspect something might be off. Sometimes, my computer will get sluggish, though it's usually because I haven't restarted it in a while (Closing the lid leaves to hibernation mode instead of shut down), and the probably will normally be fixed after running ccleaner, restarting, and running ccleaner again. Lately, however, my computer has been freezing up, everything loads at a snails pace, and my usual tactics haven't been working for very long (it slows down again after an hour or two versus days or even weeks later). I haven't done much different to it lately except there is one thing I've been noticing: I uninstalled the Opera browser easily months back, but, when I run ccleaner, it shows that it's cleaning out information from Opera as well as the usual Firefox and Chrome every time. I don't know if that means anything significant, but I figured it was worth sharing. Please help me out; I'm open to any and all advice.


Edited by flute4me, 15 August 2014 - 03:27 AM.


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#2 PepsiFC

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Posted 15 August 2014 - 04:09 AM

You could try to use task manager (Press CTRL+Alt+Del) to check what's taking the most out of your computer. If I were you, I would also uninstall bloatware and programs you aren't using. On Windows computers, bloatware tend to fill up the computers hard drive after some time.



#3 buddy215

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Posted 15 August 2014 - 05:19 AM

Use the tools in CCleaner to see what is in startup. Click on Tools, click on Startup....you can also check what add-ons are in each browser.

You will see that you can disable programs that you don't need to startup every time you boot. All but your real time security programs

and Windows can be removed from startup.

 

Overheating can cause problems similar to what yours are. Have you checked the temps?

 

Check for adware...MBAM doesn't remove all of the thousands of adware that gets installed.

 

download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Delete.
Confirm each time with Ok.
You will be prompted to restart your computer. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.

 

  • download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
  • Run the ESET Online Scanner.
  • Hold down Control and click on this link to open ESET OnlineScan in a new window.
  • Click the esetonlinebtn.png button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.
  • NOTE:Sometimes if ESET finds no infections it will not create a log.

Windows Repair (All In One) Download (allow it to check the file system as well as other repairs listed...see image below)

  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Repair Internet Explorer
  • Repair MDAC & MS Jet
  • Repair Hosts File
  • Remove Policies Set By Infections
  • Repair Icons
  • Repair Winsock & DNS Cache
  • Remove Temp Files
  • Repair Proxy Settings
  • Unhide Non System Files
  • Repair Windows Updates

 

 

check-file-system.jpg


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”


#4 buddy215

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Posted 15 August 2014 - 08:27 AM

Use Revo Uninstaller to find and remove Opera. Or you could do a search for Opera and remove any remnants.

Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

But are you sure that CCleaner is even removing Opera cached files? It may just be showing it as a program it is searching for files to delete.


“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss

A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”





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