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PC running fine in safe mode but exceptionally slow in regular

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#1 SebR1996


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Posted 14 August 2014 - 08:20 AM

This is currently after a fresh install of windows 7 when I was encountering problems yesterday morning when I booted up my computer.


Problem 1: Runs fine in safe mode but slow in regular boot up.

Problem 2: Says I have 8gb ram available but says I have 16gb installed in BIOS.

Problem 3: Internet speeds start really fast then drop to around 3kb/s but not on any other computer in the house. was fine before fresh install.

I have tried updating my BIOS as well as only loading necessary start up programs and services through msconfig with no visible change.


I dont know what logs I have to provide as I am a novice with PCs.

Edited by SebR1996, 14 August 2014 - 08:22 AM.

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#2 hamluis



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Posted 14 August 2014 - 10:05 AM

Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

#3 SebR1996

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Posted 14 August 2014 - 07:37 PM

Thats the thing I cant download anything to the PC.

#4 sflatechguy


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Posted 14 August 2014 - 08:09 PM

As far as the RAM goes, trying powering off the PC and reseating the RAM. There's a good step-by-step tutorial with pictures here: http://pcsupport.about.com/od/fixtheproblem/ss/reseat_memory.htm


If that doesn't resolve it, run Windows Memory Diagnostic Tool http://windows.microsoft.com/en-us/windows7/diagnosing-memory-problems-on-your-computer. I would recommend at least the Standard test. Or download memtest86+ (from another computer, clearly), burn it to a CD and run at least 8 passes with it. http://www.memtest.org/


The fact that it runs better in safe mode means there may be drivers or services that are creating issues. Try performing a clean boot, going through the various services to see what might be causing the issue. http://support.microsoft.com/kb/929135


As for the Internet speeds, are you using a WiFi connection or an Ethernet (wired) connection? If it's WiFi, do your data speeds slow down as others use their computers? How far away from the WiFi router is your computer located? If you are using Ethernet, try connecting with a different cable.


Keep us posted.

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