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Remote Assistance


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#1 Darren De Wilde

Darren De Wilde

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Posted 03 June 2006 - 10:18 AM

Dear All,

Just out of curiosity, has anyone ever used remote asssitance?..does it allow a great amount of accessibility to the users comp and since it is based on a network connection, what happens if the comp needs to be restarted?..does the connection re-establish itself or do we just re-connect using the invite? Can we copy files across the connection to the users comp and can files from the users comp be burnt to a cd using a drive on my computer..(for backing up users files)

Just curious to know how useful Remote Asstc can be?

Thanks chaps and chapesses
Darren

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