Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Computer running slow and hanging up in Normal Startup Mode


  • Please log in to reply
15 replies to this topic

#1 rwbil

rwbil

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:09:06 PM

Posted 13 August 2014 - 03:16 PM

When I boot into normal mode the computer is running super slow and the mouse just becomes an hour glass and hangs up

I have a Gateway Laptop running Window7 64 Bit.  I have already ran every malware software out there and gone through the malware forum.  

 

When running TDSS killer I get this:

 

721C76BB23B817698B1546FE3BE059D0D181AA249BA6D37C9586C31610144580 ] wuauserv C:\Windows\system32\wuaueng.dll
11:04:33.0078 0x07b0 Suspicious file ( NoAccess ): C:\Windows\system32\wuaueng.dll. md5: C2AA7A6E955F3B83FAC30F2728C46C3E, sha256: 721C76BB23B817698B1546FE3BE059D0D181AA249BA6D37C9586C31610144580
11:04:33.0078 0x07b0 wuauserv - detected LockedFile.Multi.Generic ( 1 )
11:04:35.0995 0x07b0 Object is SCO, delete is not allowed
11:04:35.0995 0x07b0 wuauserv ( LockedFile.Multi.Generic ) - warning
11:04:35.0995 0x07b0 Force sending object to P2P due to detect: wuauserv
 

 

The malware expert though there might be an issue with my P2P causing the problem and it was not his forte and recommended coming here.

 

I do not have a client server, but just a broadband router that allows access to the internet.



BC AdBot (Login to Remove)

 


m

#2 sflatechguy

sflatechguy

  • BC Advisor
  • 2,164 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:06 PM

Posted 14 August 2014 - 05:41 PM

The wuaueng.dll is part of your windows update service, so you don't want to remove it. And it appears the hash of the file is sound, so it may simply be that the dll is corrupt, not infected. Your computer's behavior indicates there may be issues with other system files as well.

 

I'd recommend running sfc /scannow from the command prompt in the windows recovery environment: http://social.technet.microsoft.com/wiki/contents/articles/11028.how-to-access-windows-recovery-environment-in-windows-7.aspx



#3 rwbil

rwbil
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:09:06 PM

Posted 14 August 2014 - 06:53 PM

I have run that.  In fact here is my post from the malaware section so you can see all the things I did and logs.  

 

http://www.bleepingcomputer.com/forums/t/539896/computer-runs-super-slow-and-hangs-up/



#4 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Staff Emeritus
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:09:06 PM

Posted 14 August 2014 - 07:50 PM

I noticed twol things in your malware removal logs which clued me in that your internet provider is Comcast.

 

1) Constant Guard

2) A reference to Comcast toolbar

 

 

Please post the manufacturer/model number of your modem.

 

How long have you been using Constant Guard?

 

I'm going somewhere with this and what I do next depends on what you say in response to this post.



#5 sflatechguy

sflatechguy

  • BC Advisor
  • 2,164 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:06 PM

Posted 14 August 2014 - 07:51 PM

From your earlier post:

 

Ran coretemp and the CPU temperature was around 57 - 62 degrees, though when running Memtest86 the temperature during that test showed 90 degrees.

 

That may be a bit too hot, although laptops are known to run hot. What kind of processor do you have? It could be the case where the fan is failing. In any event I suspect, based on everything you've tried, that it's possibly a hardware issue.

 

EDIT: Go with Queen-Evie's suggestion first. I think I know where's she's going with this...


Edited by sflatechguy, 14 August 2014 - 07:53 PM.


#6 rwbil

rwbil
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:09:06 PM

Posted 14 August 2014 - 08:40 PM

Motorola SB5100.  I have had constant guard for awhile.

 

If it was a fan issue would it not have the same problem in safe mode.


Edited by rwbil, 14 August 2014 - 09:37 PM.


#7 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Staff Emeritus
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:09:06 PM

Posted 14 August 2014 - 09:38 PM

Thank you for the information.
 
I mentioned Constant Guard because there have been reports that it caused system slowness.
 
Norton could also be the cause. Even if everything worked fine after Norton was installed it's possible that an update has caused it to all of a sudden not play nice with your system. Many years ago I used Norton. Had no issues with it at all until a routine update caused system chaos. Norton was removed from the computer I had then and has never been on subsequent systems.
 
There are so many things related to hardware or software that could cause your issues. I'm not a hardware expert so I tend to ask about the software aspect. One thing I do know is that Comcast does not have a stellar history when it comes to branded software. I'm actually leaning toward a hardware issue on your laptop.
 
About your modem: 
 
Make: Motorola
Model: SB5100

Device Type:
 
Cable Modem DOCSIS Version: 2.0
 
End of Life? 06/2013
 

What Does It Mean When a Device is EOL or End of Support (EOS)?

An EOL device is any XFINITY Internet or XFINITY Voice device that needs to be replaced after being made obsolete due to changes in technology. Older devices, such as cable modems, were not designed to support the faster speeds and improved security features that are currently available.

For example, we have upgraded our network from the original DOCSIS 1.0 and 2.0 standard to the significantly improved and much more recent DOCSIS 3.0 standard. If you currently use a DOCSIS 2.0 device, you will not be able to enjoy the full benefits of our service such as higher speeds, improved security and better reliability.

In most cases an EOL modem means that the device's manufacturer has stopped providing support for the device. Such support usually includes firmware updates and bug fixes. On occasion, we will identify a device that is defective and is no longer suitable for use with our network.

EOL basically means we will no longer install the device, either as a new or replacement device. In addition, it means we no longer recommend that customers purchase these devices, whether new or used. It is also an advance warning that the device will soon need to be replaced.

Typically, if a device is identified as EOL, it will subsequently move to end of support (EOS) status, this includes all DOCSIS 1.0, 1.1 and 2.0 devices. This means that when a device reaches EOS status, it will no longer work on our network or be compatible with our network and/or services.

http://customer.comcast.com/help-and-support/internet/end-of-life-devices/


The reason I asked about the modem is simply to find out if the one you are using is EOL. While Comcast is trying to alert customers about their modems being EOL many are not informed.

Three more questions: are you connected wirelessly or wired? Are there any other devices connected to your wireless network? If so, do they have any problems?

Edited by Queen-Evie, 14 August 2014 - 09:46 PM.


#8 rwbil

rwbil
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:09:06 PM

Posted 14 August 2014 - 11:32 PM

I should probably update my modem.  I uninstalled Norton but it did not make a difference.  In addition to this laptop, one computer is wireless and one is hardwired.  I have wireless printers connected.  And there is non of the other devices are having a problem.



#9 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:06 AM

Posted 15 August 2014 - 03:19 AM

Can you try removing spybot from your system please?


Tekken
 


#10 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Staff Emeritus
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:09:06 PM

Posted 15 August 2014 - 09:57 AM

Did you uninstall Constant Guard also?

If not, try it and see if it helps.

Let's see what else is installed.

Please download MiniToolBox to Desktop and run it.

Check mark List Installed Programs.

Post the result.

#11 bilskro

bilskro

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:10:06 PM

Posted 15 August 2014 - 01:57 PM

I deleted Norton.  Here is the log

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by RB (administrator) on 15-08-2014 at 14:55:05
Running from "C:\Users\RB\Desktop"
Microsoft Windows 7 Home Premium   (X64)
Boot Mode: Network
***************************************************************************
 
 
=========================== Installed Programs ============================
18 Wheels of Steel - American Long Haul (x32 Version: 2.2.0.95 - WildTangent) Hidden
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
7-zip v9.20 (HKLM-x32\...\7-zip) (Version: v9.20 - TUGUU SL)
Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9130 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9130 - Adobe Systems Inc.) Hidden
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Advertising Center (x32 Version: 0.0.0.2 - Nero AG) Hidden
Agatha Christie - Death on the Nile (x32 Version: 2.2.0.95 - WildTangent) Hidden
Alcor Micro USB Card Reader (HKLM-x32\...\InstallShield_{DBCE1208-433D-4D3E-A26A-CB1B5E71A8F5}) (Version: 1.4.17.35005 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.4.17.35005 - Alcor Micro Corp.) Hidden
Apple Application Support (HKLM-x32\...\{F5266D28-E0B2-4130-BFC5-EE155AD514DC}) (Version: 2.3 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
AutoTrader Add-on (HKCU\...\009230909be9510c) (Version: 2.0.0.99 - MTI)
B1 Free Archiver (HKLM-x32\...\B1FreeArchiver) (Version:  - )
Backup Manager Basic (x32 Version: 2.0.0.68 - NewTech Infosystems) Hidden
Barnes & Noble Desktop Reader (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.1.21 - Barnesandnoble.com)
BB FlashBack Express (HKLM-x32\...\BB FlashBack Express) (Version: 4.1.1.2498 - Blueberry)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Broadcom Gigabit NetLink Controller (HKLM\...\{A84DB02B-9C2B-4272-9D2D-A80E00A56513}) (Version: 14.2.4.2 - Broadcom Corporation)
Brother MFL-Pro Suite (HKLM-x32\...\{46E1B1F2-A279-4356-9B17-029F9CC72EAE}) (Version: 1.00 - Brother Industries, Ltd.)
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
C5150n - C5200n  Series GDI Driver from OKI® Printing Solutions for Windows  (HKLM-x32\...\{2C52D6EB-EE7E-45C4-AFB8-1242164A4A44}) (Version: 210 - OKI® Printing Solutions)
Camtasia Studio 8 (HKLM-x32\...\{5303CFB5-D635-44F0-A94B-9611E81F07C4}) (Version: 8.3.0.1471 - TechSmith Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 4.09 - Piriform)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Citrix Online Launcher (HKLM-x32\...\{B025BA0B-64A6-46DE-9D64-32965C83CCA9}) (Version: 1.0.179 - Citrix)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.3) (Version: 5.0.0.3 - Coupons.com Incorporated)
CyberLink PowerDVD 8 (HKLM-x32\...\InstallShield_{2BF2E31F-B8BB-40A7-B650-98D28E0F7D47}) (Version: 8.0.3726.50 - CyberLink Corp.)
CyberLink PowerDVD 8 (x32 Version: 8.0.3726.50 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Defaulttab (HKLM-x32\...\DefaultTab) (Version: 2.4.8.2 - Search Results, LLC)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{CA75CBF9-B078-47CB-ABA3-74EFD4FC9A43}) (Version:  - Microsoft)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's Carnival Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)
Epson Event Manager (HKLM-x32\...\{03B8AA32-F23C-4178-B8E6-09ECD07EAA47}) (Version: 2.40.0001 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.10.00 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WorkForce 520 Series Printer Uninstall (HKLM\...\EPSON WorkForce 520 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.4j - SEIKO EPSON CORPORATION)
EpsonNet Setup 3.3 (HKLM-x32\...\{C9D8A041-2963-4B31-8FFC-1500F3DB9293}) (Version: 3.3b - SEIKO EPSON CORPORATION)
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
FileOpen Client (x64) (HKLM\...\{C3E00BDD-2811-4720-A6BC-3B8232CD5BA3}) (Version: 3.0.89.925 - FileOpen Systems, Inc.)
Gadwin PrintScreen Professional (HKLM-x32\...\Gadwin PrintScreen Professional) (Version: 4.8 - Gadwin Systems, Inc.)
Gateway Game Console (x32 Version:  - WildTangent) Hidden
Gateway Games (HKLM-x32\...\WildTangent gateway Master Uninstall) (Version: 1.0.1.3 - WildTangent)
Gateway InfoCentre (HKLM-x32\...\Gateway InfoCentre) (Version: 3.02.3000 - Gateway Incorporated)
Gateway MyBackup (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.68 - NewTech Infosystems)
Gateway Power Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 4.05.3007 - Gateway Incorporated)
Gateway Recovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3013 - Gateway Incorporated)
Gateway Registration (HKLM-x32\...\Gateway Registration) (Version: 1.03.3003 - Gateway Incorporated)
Gateway ScreenSaver (HKLM-x32\...\Gateway Screensaver) (Version: 1.1.0806.2010 - Gateway Incorporated)
Gateway Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3001 - Gateway Incorporated)
GIMP 2.8.2 (HKLM\...\GIMP-2_is1) (Version: 2.8.2 - The GIMP Team)
GOM Player (HKLM-x32\...\GOM Player) (Version: 2.1.47.5133 - Gretech Corporation)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 33.0.1750.154 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.4805.320 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.22.5 - Google Inc.) Hidden
H&R Block Premium + Efile + State 2013 (HKLM-x32\...\{7304A91F-F4AF-41B3-85B6-C5923EDBF899}) (Version: 13.07.6502 - HRB Technology, LLC.)
HDAUDIO Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_HDA_HSF) (Version: 7.80.4.55 - Conexant Systems)
Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3003 - Gateway Incorporated)
ImagXpress (x32 Version: 7.0.74.0 - Nero AG) Hidden
ImgBurn (HKLM-x32\...\ImgBurn) (Version: 2.5.8.0 - LIGHTNING UK!)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2119 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.0.1014 - Intel Corporation)
Internet Turbo (HKLM-x32\...\{E513E8F5-24BC-4F37-B3CA-D41E84960E99}) (Version: 1.6.1.919 - ReSoft Ltd.)
j5 USB DISPLAY ADAPTER 13.10.0710.3179 (HKLM-x32\...\{81C5AD1D-C7C6-48AC-AC85-8F04293B1780}) (Version: 13.10.0710.3179 - j5create)
Java 7 Update 45 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417045FF}) (Version: 7.0.450 - Oracle)
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.450 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
JavaFX 2.1.0 (HKLM-x32\...\{1111706F-666A-4037-7777-210328764D10}) (Version: 2.1.0 - Oracle Corporation)
Jewel Quest - Heritage (x32 Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Jing (HKLM-x32\...\{22800204-9E53-45C7-B6F3-5BB0F1C1A147}) (Version: 2.8.13007.1 - TechSmith Corporation)
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Launch Manager (HKLM-x32\...\LManager) (Version: 3.0.05 - Gateway)
Magnifying Glass 1.1 (HKLM-x32\...\Magnifying Glass_is1) (Version:  - )
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Market Replay Downloader version 1.0 (HKLM-x32\...\{B844DF11-E799-4E28-9717-95923835AE16}_is1) (Version: 1.0 - Market Replay Data)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (HKLM-x32\...\{95140000-007D-0409-0000-0000000FF1CE}) (Version: 14.0.5120.5000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM-x32\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 x64 ENU (HKLM\...\{D4AD39AD-091E-4D33-BB2B-59F6FCB8ADC3}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Maker (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MTI 4 (HKLM-x32\...\MTI 4) (Version:  - )
MTI Forex Direct (HKLM-x32\...\{75FBF97F-DCC0-43C4-8A8B-E0FB30C473FE}) (Version: 1.0.0 - MarketTraders)
Nero 9 Essentials (HKLM-x32\...\{bc8976b9-9b3b-494b-abdb-840f65d4a619}) (Version:  - Nero AG)
Nero ControlCenter (x32 Version: 9.0.0.1 - Nero AG) Hidden
Nero DiscSpeed (x32 Version: 5.4.13.100 - Nero AG) Hidden
Nero DiscSpeed Help (x32 Version: 5.4.4.100 - Nero AG) Hidden
Nero DriveSpeed (x32 Version: 4.4.12.100 - Nero AG) Hidden
Nero DriveSpeed Help (x32 Version: 4.4.4.100 - Nero AG) Hidden
Nero Express Help (x32 Version: 9.4.37.100 - Nero AG) Hidden
Nero InfoTool (x32 Version: 6.4.12.100 - Nero AG) Hidden
Nero InfoTool Help (x32 Version: 6.4.4.100 - Nero AG) Hidden
Nero Installer (x32 Version: 4.4.9.0 - Nero AG) Hidden
Nero Online Upgrade (x32 Version: 1.3.0.0 - Nero AG) Hidden
Nero StartSmart (x32 Version: 9.4.37.100 - Nero AG) Hidden
Nero StartSmart Help (x32 Version: 9.4.27.100 - Nero AG) Hidden
Nero StartSmart OEM (x32 Version: 9.4.10.100 - Nero AG) Hidden
NeroExpress (x32 Version: 9.4.37.100 - Nero AG) Hidden
neroxml (x32 Version: 1.0.0 - Nero AG) Hidden
Network Recording Player (HKLM-x32\...\{FDA24BB0-8462-4356-B30E-C74FDC25C6DF}) (Version: 28.7.0.15458 - Cisco WebEx LLC)
NinjaTrader 7 (HKLM-x32\...\{C2320BCA-DDE8-42DA-AD31-778CA178EECD}) (Version: 7.0.1022 - NinjaTrader)
OptimizerPro (HKLM\...\{1D37F0BD-B555-D76E-3585-FD77C6D4D24B}) (Version: 1.0 - PC Utilities Pro)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
Photo Gallery (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Plants vs. Zombies (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
QuickTime (HKLM-x32\...\{AF0CE7C0-A3E4-4D73-988B-B29187EC6E9A}) (Version: 7.73.80.64 - Apple Inc.)
ReadySHARE Vault (HKLM-x32\...\ReadySHARE Vault) (Version: 3.0 - Genie9)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5969 - Realtek Semiconductor Corp.)
Roofing with the Pros (HKLM-x32\...\Roofing with the Prosv 1.0) (Version: v 1.0 - DoItYourselfBuilder.com)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
SlimCleaner (HKLM-x32\...\{6B8D6199-EE44-4FD7-813A-6D8C62C9B384}) (Version: 4.0.30878 - SlimWare Utilities, Inc.)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1) (Version: 1.6.2 - Safer Networking Limited)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1018 - SUPERAntiSpyware.com)
SymmetryFingerPrinter (HKLM-x32\...\{B648A594-DA6F-495E-BB3D-B7EB161B16F2}) (Version: 1.0.0 - Symmetry Indicators)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 14.0.6.0 - Synaptics Incorporated)
System Requirements Lab for Intel (HKLM-x32\...\{53C63F43-B827-42D9-8886-4698D91EA33B}) (Version: 4.5.15.0 - Husdawg, LLC)
thinkorswim from TD AMERITRADE (HKLM-x32\...\thinkorswim from TD AMERITRADE) (Version:  - TD AMERITRADE, Inc.)
Times Reader (HKLM-x32\...\com.nyt.timesreader.78C54164786ADE80CB31E1C5D95607D0938C987A.1) (Version: 2.055 - The New York Times Company)
Times Reader (x32 Version: 2.055 - The New York Times Company) Hidden
TinyGrab (HKLM-x32\...\{5775DD65-B236-44B0-B8ED-B930B8E6670F}) (Version: 2.0.4 - Keyone Productions)
Trader Workstation 4.0 (HKLM-x32\...\Trader Workstation 4.0) (Version:  - )
TreeSize Free V2.7 (HKLM-x32\...\TreeSize Free_is1) (Version: 2.7 - JAM Software)
Unlocker 1.9.2 (HKLM\...\Unlocker) (Version: 1.9.2 - Cedrick Collomb)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2468871) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{82F87E28-B18E-46D6-A399-E2F19CF5949B}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{5E8EB600-8B94-429E-873E-98369C6DC1BC}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{EFF5EBA3-40AD-4859-85E7-3C1CF4F297EB}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
Video Web Camera (HKLM-x32\...\{12A1B519-5934-4508-ADBD-335347B0DC87}) (Version: 1.7.139.715 - Chicony Electronics Co.,Ltd.)
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
WebEx Recorder and Player (HKLM-x32\...\{8E9832A9-1F37-4BB2-ABEF-EE254D53D1D2}) (Version: 28.7.0.15458 - Cisco WebEx LLC)
Welcome Center (HKLM-x32\...\Gateway Welcome Center) (Version: 1.02.3004 - Gateway Incorporated)
Windows Live Communications Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Family Safety (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Sync (HKLM-x32\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live UX Platform (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Media Player Firefox Plugin (HKLM-x32\...\{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}) (Version: 1.0.0.8 - Microsoft Corp)
Zuma's Revenge (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
**** End of log ****


#12 jhayz

jhayz

  • BC Advisor
  • 6,922 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:10:06 AM

Posted 15 August 2014 - 06:32 PM

Remove Spybot please then check the difference.

 

Edit : Remove also Optimizer Pro from your system as it is not also recommended.


Edited by jhayz, 15 August 2014 - 11:10 PM.

Tekken
 


#13 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Staff Emeritus
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:09:06 PM

Posted 15 August 2014 - 06:47 PM

If you have installed another antivirus after uninstalling Norton I did not see one listed.

You can, if you choose to do so, reinstall Norton or another antivirus.

If you want Constant Guard, reinstall it and then get Norton from it.

Or just skip Constant Guard and install Norton only.

#14 rwbil

rwbil
  • Topic Starter

  • Members
  • 39 posts
  • OFFLINE
  •  
  • Local time:09:06 PM

Posted 19 August 2014 - 01:27 PM

I have Super Anti Spyware installed.  Do I still need antivirus software.  I get Constant Guard for free with comcast.  I am not sure if I can get just Norton or not.  What antivirus would you recommend. 

 

I have tried to update my windows to get SP1.  But I cannot get it to update even if I try and start the service manually.  http://screencast.com/t/fbiWaxl8AMc



#15 Queen-Evie

Queen-Evie

    Official Bleepin' G.R.I.T.S. (and proud of it)


  • Staff Emeritus
  • 16,485 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:My own little corner of the universe (somewhere in Alabama). It's OK, they know me here
  • Local time:09:06 PM

Posted 19 August 2014 - 03:09 PM

SuperAntiSpyware is NOT an antivirus. So yes, you still need to install one.

 

You can get Norton without having to also install Constant Guard.

 

A direct download link is in this post at the Comcast help forum if you want to reinstall Norton offered by Comcast. Clicking the link does not go a webpage. It will automatically ask if you want to run or save the download file.

 http://forums.comcast.com/t5/Security-and-Anti-Virus/Trying-to-get-Norton-Security-Suite-that-Comcast-promised/m-p/2250415/highlight/true#M99093

 

I don't have any opinion on other free antivirus programs. Others will be able to give you some suggestions.


Edited by Queen-Evie, 19 August 2014 - 03:12 PM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users