Hi, I've been using photoscape, a free program that edits photos for years and using it for screen captures. Well, I noticed that every time I tried to do a screen capture with it since yesterday the program would disappear from view, not get the screen capture and only be showing in the processes. I assumed there was something specifically wrong with the program after several attempts and having to end the process, as it was frozen. So, I uninstalled it and reinstalled it. Same problem. So, trying to screen cap a frozen frame on a streaming video I downloaded another program, another free program, to do it called screencapturer. Same prolem. Program disappears from view, no capture takes place. Exactly the same. So, I downloaded a firefox browser application that is meant to take screen captures. This time it worked, except it only gets the non-video portion of the page. The box or window with the video only shows up blacked out. I'm used to that happening with certain screen capture programs not getting the image in a video box but my tried and true capturer for the same purpose, the Photoscape, what could be causing that and the other program to be incapable of getting a cap of a video all of a sudden? Thanks for any input. I'm not away of any change to my system since the last time I tried to use the program for this either.