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Connected, but No Internet Access - Windows 7


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12 replies to this topic

#1 PhantomRick

PhantomRick

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  • Local time:08:56 AM

Posted 12 August 2014 - 11:51 PM

A friend has asked me to fix his laptop & I'm finding that I'm out of my depth.
 
This apparently started when his Trend Micro premium expired & was uninstalled.  I don't know if this is part of the issue, it seems that there are enough other potential reasons that I wouldn't place bets
 
The Basics:
ASUS Notebook N53SV Series
Win7 Home Prem 64
 
 
The problem:
The computer connects to the internet  - I can ping Google, Facebook, etc. but both Chrome & IE 11 will not access any site (incl. Google & Facebook).
Tried different networks with the same results
 
 
What I have tried:
I've uninstalled several suspicious toolbars, programs, etc.
Although uninstalled, I downloaded & ran the TrendMicro Diag kit to ensure it is truly uninstalled
Freed up space on C: (from 1Gb to 40gb free)
Ran updated Windows updates successfully
ipconfig /[insert your favorite command], DNS release-reconnect, winsockfix (returns Registry Inport Information not Found), and several other things that have faded from my short-term.
Malwarebytes - Installed (but couldn't update def) & scanned - nothing found
MSE - Updated & scanned - nothing found
 
 
Looking at other posts asking for help I've run these diagnosis programs.
Security Check
Farbar Service Scanner
MiniToolBox
 
 
And here are the results:
 
Security Check:
==========================================================================
 Results of screen317's Security Check version 0.99.86  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 55  
 Java version out of Date! 
 Adobe Flash Player 10 Flash Player out of Date! 
 Google Chrome 35.0.1916.114  
 Google Chrome 35.0.1916.153  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 
 
==========================================================================
Farbar Service Scanner:
==========================================================================
Farbar Service Scanner Version: 21-07-2014
Ran by Owner (administrator) on 13-08-2014 at 14:43:25
Running from "F:\Fix Grant"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
==========================================================================
MiniToolBox:
==========================================================================
MiniToolBox by Farbar  Version: 21-07-2014
Ran by Owner (administrator) on 13-08-2014 at 14:45:22
Running from "F:\Fix Grant"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
Hosts file not detected in the default directory
========================= IP Configuration: ================================
 
Intel® WiFi Link 1000 BGN = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Owner-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 8C-A9-82-6A-7A-89
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 8C-A9-82-6A-7A-89
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN
   Physical Address. . . . . . . . . : 8C-A9-82-6A-7A-88
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::1486:1e09:6532:6a74%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Tuesday, 12 August 2014 4:13:16 PM
   Lease Expires . . . . . . . . . . : Thursday, 14 August 2014 1:57:33 AM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 311208322
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-53-89-24-F4-6D-04-11-9D-E1
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : F4-6D-04-11-9D-E1
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:34db:399e:9151:93bd(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::34db:399e:9151:93bd%14(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{86E0300C-1227-4CCA-BA08-7C94019E702C}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable ISATAP Interface {F235AB72-E069-4F74-829E-404C7D678E3D}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{564F4096-C4B1-4D56-B872-56BEDDDB5341}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{12B34ADC-11F7-471A-9817-F2DC860F4F34}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter 6TO4 Adapter:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.1.254
 
Ping request could not find host google.com. Please check the name and try again.
Server:  UnKnown
Address:  192.168.1.254
 
Ping request could not find host yahoo.com. Please check the name and try again.
 
Pinging  with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for Z???$?
:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...8c a9 82 6a 7a 89 ......Microsoft Virtual WiFi Miniport Adapter #2
 12...8c a9 82 6a 7a 89 ......Microsoft Virtual WiFi Miniport Adapter
 11...8c a9 82 6a 7a 88 ......Intel® WiFi Link 1000 BGN
 10...f4 6d 04 11 9d e1 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 16...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254      192.168.1.4     30
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link       192.168.1.4    286
      192.168.1.4  255.255.255.255         On-link       192.168.1.4    286
    192.168.1.255  255.255.255.255         On-link       192.168.1.4    286
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link       192.168.1.4    286
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link       192.168.1.4    286
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 14     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 14     58 2001::/32                On-link
 14    306 2001:0:5ef5:79fb:34db:399e:9151:93bd/128
                                    On-link
 11    286 fe80::/64                On-link
 14    306 fe80::/64                On-link
 11    286 fe80::1486:1e09:6532:6a74/128
                                    On-link
 14    306 fe80::34db:399e:9151:93bd/128
                                    On-link
  1    306 ff00::/8                 On-link
 14    306 ff00::/8                 On-link
 11    286 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 08 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\SecureAssist.dll [File not found] ()
Catalog9 02 C:\Windows\system32\SecureAssist.dll [File not found] ()
Catalog9 03 C:\Windows\system32\SecureAssist.dll [File not found] ()
Catalog9 04 C:\Windows\system32\SecureAssist.dll [File not found] ()
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\SecureAssist.dll [File not found] ()
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 08 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\SecureAssist64.dll [338120] (SecureAssist)
x64-Catalog9 02 C:\Windows\System32\SecureAssist64.dll [338120] (SecureAssist)
x64-Catalog9 03 C:\Windows\System32\SecureAssist64.dll [338120] (SecureAssist)
x64-Catalog9 04 C:\Windows\System32\SecureAssist64.dll [338120] (SecureAssist)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\SecureAssist64.dll [338120] (SecureAssist)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/12/2014 01:43:53 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).
 
Error: (08/12/2014 01:38:01 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x80070422).
 
Error: (08/12/2014 01:35:20 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).
 
Error: (08/12/2014 01:35:09 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe" /schedule:"ACE1FFD5-BE2C-11E3-9ED6-F46D04119DE1" /exec; Description = RegCure Pro Backup; Error = 0x80070422).
 
Error: (08/12/2014 01:25:47 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe" /schedule:"ACE1FFD5-BE2C-11E3-9ED6-F46D04119DE1" /exec; Description = RegCure Pro Backup; Error = 0x80070422).
 
Error: (08/12/2014 01:10:11 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location F:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
Error: (08/08/2014 10:29:40 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x80070422).
 
Error: (08/08/2014 10:29:34 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).
 
Error: (08/08/2014 08:52:19 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).
 
Error: (08/08/2014 08:28:11 PM) (Source: Windows Backup) (User: )
Description: The backup did not complete because of an error writing to the backup location F:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).
 
 
System errors:
=============
Error: (08/13/2014 01:57:36 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (08/13/2014 01:55:30 PM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (08/13/2014 01:43:16 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ehRecvr service.
 
Error: (08/13/2014 11:33:58 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (08/13/2014 11:33:58 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (08/13/2014 11:33:54 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (08/13/2014 11:33:53 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (08/13/2014 11:33:53 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (08/13/2014 11:33:51 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
Error: (08/13/2014 11:33:50 AM) (Source: Microsoft-Windows-DNS-Client) (User: NT AUTHORITY)
Description: There was an error while attempting to read the local hosts file.
 
 
Microsoft Office Sessions:
=========================
Error: (08/12/2014 01:43:53 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422
 
Error: (08/12/2014 01:38:01 PM) (Source: System Restore)(User: )
Description: C:\Windows\servicing\TrustedInstaller.exeWindows Modules Installer0x80070422
 
Error: (08/12/2014 01:35:20 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422
 
Error: (08/12/2014 01:35:09 PM) (Source: System Restore)(User: )
Description: C:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe" /schedule:"ACE1FFD5-BE2C-11E3-9ED6-F46D04119DE1" /execRegCure Pro Backup0x80070422
 
Error: (08/12/2014 01:25:47 PM) (Source: System Restore)(User: )
Description: C:\Program Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe Files (x86)\ParetoLogic\RegCure Pro\RegCurePro.exe" /schedule:"ACE1FFD5-BE2C-11E3-9ED6-F46D04119DE1" /execRegCure Pro Backup0x80070422
 
Error: (08/12/2014 01:10:11 PM) (Source: Windows Backup)(User: )
Description: F:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
Error: (08/08/2014 10:29:40 PM) (Source: System Restore)(User: )
Description: C:\Windows\servicing\TrustedInstaller.exeWindows Modules Installer0x80070422
 
Error: (08/08/2014 10:29:34 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422
 
Error: (08/08/2014 08:52:19 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x80070422
 
Error: (08/08/2014 08:28:11 PM) (Source: Windows Backup)(User: )
Description: F:\The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006)
 
 
 
=========================== Installed Programs ============================
Adobe Flash Player 10 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 10.0.32.18 - Adobe Systems Incorporated)
Adobe Flash Player 13 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 13.0.0.214 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\...\InstallShield_{878CADF7-5BD6-4A29-A6F4-AC51C0CE8068}) (Version: 1.8.17.26026 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.8.17.26026 - Alcor Micro Corp.) Hidden
ASUS AI Recovery (HKLM-x32\...\{06585B02-F20D-4AB2-9A64-86EF2AE0F8F0}) (Version: 1.0.10 - ASUS)
ASUS FancyStart (HKLM-x32\...\{2B81872B-A054-48DA-BE3B-FA5C164C303A}) (Version: 1.1.0 - ASUSTeK Computer Inc.)
ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.0.21 - ASUS)
ASUS Live Update (HKLM-x32\...\{E657B243-9AD4-4ECC-BE81-4CCF8D667FD0}) (Version: 2.5.9 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}) (Version: 1.1.43 - ASUS)
ASUS SmartLogon (HKLM-x32\...\{64452561-169F-4A36-A2FF-B5E118EC65F5}) (Version: 1.0.0010 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 1.02.0031 - ASUS)
ASUS Video Magic (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 6.0.4710 - CyberLink Corp.)
ASUS Video Magic (x32 Version: 6.0.4710 - CyberLink Corp.) Hidden
ASUS Virtual Camera (HKLM-x32\...\{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}) (Version: 1.0.21 - asus)
ASUS WebStorage (HKLM-x32\...\ASUS WebStorage) (Version: 2.0.46.1429 - eCareme Technologies, Inc.)
ASUS_Screensaver (HKLM-x32\...\ASUS_Screensaver) (Version:  - )
AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.3.585 - ASUSTEK)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0007 - ASUS)
Baldur's Gate: Enhanced Edition (HKLM-x32\...\Steam App 228280) (Version:  - Overhaul Games)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden
Bookworm Deluxe (HKLM-x32\...\Bookworm Deluxe) (Version:  - Oberon Media Inc.)
Complément Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Complemento Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Control ActiveX de Windows Live Mesh para conexiones remotas (HKLM-x32\...\{04668DF2-D32F-4555-9C7E-35523DCD6544}) (Version: 15.4.5722.2 - Microsoft Corporation)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (HKLM-x32\...\{55D003F4-9599-44BF-BA9E-95D060730DD3}) (Version: 15.4.5722.2 - Microsoft Corporation)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (HKLM-x32\...\{E54EEB5D-41ED-40FE-B4A8-8565DB81469B}) (Version: 15.4.5722.2 - Microsoft Corporation)
Cooking Dash (HKLM-x32\...\Cooking Dash) (Version:  - Oberon Media Inc.)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.1908 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.1908 - CyberLink Corp.) Hidden
CyberLink MediaEspresso (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.0.1115_32476 - CyberLink Corp.)
CyberLink MediaEspresso (x32 Version: 6.0.1115_32476 - CyberLink Corp.) Hidden
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.3602c - CyberLink Corp.)
CyberLink Power2Go (x32 Version: 6.1.3602c - CyberLink Corp.) Hidden
CyberLink PowerDirector (HKLM-x32\...\InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}) (Version: 8.0.2609a - CyberLink Corp.)
CyberLink PowerDirector (x32 Version: 8.0.2609a - CyberLink Corp.) Hidden
CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.2025 - CyberLink Corp.)
CyberLink PowerDVD 10 (x32 Version: 10.0.2025 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5C78021E-3C8E-4EDF-97EA-E9B8D808FD6D}) (Version:  - Microsoft)
Diablo III (HKLM-x32\...\Diablo III) (Version:  - Blizzard Entertainment)
Dragon Age: Origins - Ultimate Edition (HKLM-x32\...\Steam App 47810) (Version:  - BioWare)
ETDWare PS/2-x64 7.0.5.16_WHQL (HKLM\...\Elantech) (Version: 7.0.5.16 - ELAN Microelectronics Corp.)
ExpressGate Cloud (HKLM-x32\...\InstallShield_{499DED08-6FA8-4749-8E94-8526CC9D1CA8}) (Version: 2.1.76.380 - Asus)
ExpressGate Cloud (x32 Version: 2.1.76.380 - Asus) Hidden
Fast Boot (HKLM\...\{13F4A7F3-EABC-4261-AF6B-1317777F0755}) (Version: 1.0.8 - ASUS)
Fresco Logic USB3.0 Host Controller (HKLM\...\{45C1C61B-9DA9-4B61-8C89-C76B1746C3AA}) (Version: 3.0.110.12 - Fresco Logic Inc.)
Full Tilt Poker (HKLM-x32\...\{D4C9692E-4EFA-4DA0-8B7F-9439466D9E31}) (Version: 4.55.2.WIN.FullTilt.COM - )
Galeria de Fotografias do Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galería fotográfica de Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie de photos Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Game Park Console (HKLM-x32\...\{E71E60C1-533E-45A5-8D80-E475E88D2B17}_is1) (Version: 6.2.1.1 - Oberon Media, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Governor of Poker (HKLM-x32\...\Governor of Poker) (Version:  - Oberon Media Inc.)
HAWKEN (HKLM-x32\...\Steam App 271290) (Version:  - Adhesive Games)
Hotel Dash Suite Success (HKLM-x32\...\Hotel Dash Suite Success) (Version:  - Oberon Media Inc.)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{4327107B-E95E-415C-9194-458FCED6BF12}) (Version: 13.03.0000 - Intel Corporation)
Intel® Turbo Boost Technology Monitor (HKLM\...\{39F4C6F9-618A-4E5B-8FB2-6BD661174E32}) (Version: 1.0.400.4 - Intel)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® Wireless Display (HKLM-x32\...\{34F98478-05CB-4A3A-B6F4-DA529ED8FA57}) (Version: 1.3.9.0 - Intel Corporation)
Java 7 Update 55 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217040FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Jewel Quest 3 (HKLM-x32\...\Jewel Quest 3) (Version:  - Oberon Media Inc.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Luxor 3 (HKLM-x32\...\Luxor 3) (Version:  - Oberon Media Inc.)
Mahjongg dimensions (HKLM-x32\...\Mahjongg dimensions) (Version:  - Oberon Media Inc.)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Messenger ???? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Messenger ????? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mouse and Keyboard Center (HKLM\...\Microsoft Mouse and Keyboard Center) (Version: 2.3.188.0 - Microsoft Corporation)
Microsoft Mouse and Keyboard Center (Version: 2.3.188.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Business 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.5.0216.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.5.216.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
MSXML 4.0 SP3 Parser (KB973685) (HKLM-x32\...\{859DFA95-E4A6-48CD-B88E-A3E483E89B44}) (Version: 4.30.2107.0 - Microsoft Corporation)
Neverwinter (HKLM-x32\...\Steam App 109600) (Version:  - Cryptic Studios)
Nuance PDF Reader (HKLM-x32\...\{B480904D-F73F-4673-B034-8A5F492C9184}) (Version: 6.00.0041 - Nuance Communications, Inc.)
NVIDIA Control Panel 311.44 (Version: 311.44 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 311.44 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 311.44 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.109.706 - NVIDIA Corporation) Hidden
NVIDIA Optimus 1.11.3 (Version: 1.11.3 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.12.1031 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.12.1031 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.12.1031 - NVIDIA Corporation)
NVIDIA Update 1.11.3 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Update) (Version: 1.11.3 - NVIDIA Corporation)
NVIDIA Update Components (Version: 1.11.3 - NVIDIA Corporation) Hidden
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Plants vs Zombies (HKLM-x32\...\Plants vs Zombies) (Version:  - Oberon Media Inc.)
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.21.531.2010 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6257 - Realtek Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Skype Click to Call (HKLM-x32\...\{BB285C9F-C821-4770-8970-56C4AB52C87E}) (Version: 7.2.15747.10003 - Microsoft Corporation)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
SonicMaster (HKLM-x32\...\{09BCB9CE-964B-4BDA-AE46-B5A0ABEF1D3F}) (Version: 1.00.0000 - Virage Logic, Corp.)
Spotify (HKCU\...\Spotify) (Version: 0.9.10.14.g578d350b - Spotify AB)
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
SupraSavings (Version: 1.0.0.0 - SupraSavings) Hidden
syncables desktop SE (HKLM-x32\...\{341697D8-9923-445E-B42A-529E5A99CB7A}) (Version: 5.5.746.11492 - syncables)
The Elder Scrolls V: Skyrim (HKLM-x32\...\Steam App 72850) (Version:  - Bethesda Game Studios)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4ACD847E-547D-493F-9A86-F73EAE1B5174}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{C0BDC1DE-C35E-422B-8CBD-C1D555468720}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger Companion Core (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ???? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ??? (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.31.1 - ASUS)
Wireless Console 3 (HKLM-x32\...\{20FDF948-C8ED-4543-A539-F7F4AEF5AFA2}) (Version: 3.0.19 - ASUS)
World of Goo (HKLM-x32\...\World of Goo) (Version:  - Oberon Media Inc.)
??????? Windows Live Mesh ActiveX ??(????) (HKLM-x32\...\{F992409C-9D10-4AE2-BAEB-B5409AD3785E}) (Version: 15.4.5722.2 - Microsoft Corporation)
??????? Windows Live Mesh ActiveX ??? (HKLM-x32\...\{622DE1BE-9EDE-49D3-B349-29D64760342A}) (Version: 15.4.5722.2 - Microsoft Corporation)
========================= Restore Points ==================================
 
 
**** End of log ****
 
==========================================================================
 
 
Thank you so much for your patience and willingness to help.
 
Rick


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#2 Condobloke

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Posted 13 August 2014 - 12:01 AM

G'day PhantomRick and :welcome: to BC.

 

Please run THIS

 

Instructions are on the download page


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#3 PhantomRick

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Posted 13 August 2014 - 01:36 AM

Thanks for your time & welcome Condobloke.  I am always reluctant to post questions I figure 99% of the time I can search & find the answer if I put in the effort.

 

I downloaded & ran hosts-permbat & it threw an error that the "file could not be found" or some such before returning "The Permissions on the HOSTS file have been reset."  So I checked & there was no "hosts" file but there is a "hosts.bak" file containing only commented instructions, i.e. A blank hosts file.  So I copied that to create an empty hosts file, re-ran hosts-permbat, rebooted & same issue.

 

Any ideas what else to try?



#4 Condobloke

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Posted 13 August 2014 - 02:18 AM

ok. We had best eliminate the possibility of malware etc

 

 

 

 

 

Please download AdwCleaner by Xplode and save to your Desktop.
 * Double-click on AdwCleaner.exe to run the tool.
 * Vista / Windows 7 / 8 users right-click and select Run As Administrator.
 * Click on the Scan button (only once)
 * AdwCleaner will begin...be patient as the scan may take some time to complete.
 * After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
* Check the removals and see if you are OK with the list.

* Now
 * Click on the Clean button (only once)
 * Press OK when asked to close all programs and follow the onscreen prompts.
 * Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
 * After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
 * Copy and Paste the contents of that logfile in your next reply.

* A copy of all logfiles are also saved in the C:\AdwCleaner folder which was created when running the tool.

 

 

 

 

Please download Junkware Removal Toolby Thisisu

Open your browser and go to Downloads, then click on the Junkware Removal Tool to install it.

Click on Run to initiate the installation.

To avoid potential conflicts, Temporarily Disable your Antivirus

You may want to be offline when you do this.

Run the tool by double-clicking it.

If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select Run as Administrator.

The tool will open and start scanning your system.

Please be patient as this can take a while to complete depending on your system's specifications.

On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Copy and Paste this in your next post..

 

 

 

 


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#5 PhantomRick

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Posted 13 August 2014 - 02:45 AM

Thanks again, Condobloke.
 
YAY!!  Surfing again!!
 
AdwCleaner has done the trick.  I still ran Junkware Removal Tool for completeness.  Here's a copy of the logfiles.
 
I plan on installing Avast for anti-virus.  Anything else do you think I should install for added prophylactic-ocation?
 
AdwCleaner:
=====================================
# AdwCleaner v3.304 - Report created 13/08/2014 at 17:23:53
# Updated 08/08/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Owner - OWNER-PC
# Running from : F:\Fix Grant\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\ParetoLogic
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\ProgramData\speedypc software
Folder Deleted : C:\Program Files\003
Folder Deleted : C:\Users\Owner\AppData\LocalLow\Torntv V9.0
Folder Deleted : C:\Users\Owner\AppData\Roaming\DriverCure
Folder Deleted : C:\Users\Owner\AppData\Roaming\ParetoLogic
Folder Deleted : C:\Users\Owner\Documents\Optimizer Pro
File Deleted : C:\Windows\SysWOW64\SecureAssist.ini
File Deleted : C:\Windows\SysWOW64\SecureAssistOff.ini
File Deleted : C:\Windows\System32\SecureAssist.ini
File Deleted : C:\Windows\System32\SecureAssist64.dll
File Deleted : C:\Windows\System32\SecureAssistOff.ini
File Deleted : C:\Users\Owner\AppData\Local\Temp\Uninstall.exe
 
***** [ Scheduled Tasks ] *****
 
Task Deleted : pricemeterdownloader
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho
Key Deleted : HKLM\SOFTWARE\Classes\protector_dll.protectorbho.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{03EF41A4-BA24-4E49-A2C0-E1D047299287}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{130CCD34-0382-48E5-B307-0E7E72166828}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{26D25DD5-F17A-4D93-9A94-997E2124EEB4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{30279F40-D76B-443C-A34D-F43B35B35CE1}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{533403E2-6E21-4615-9E28-43F4E97E977B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{796D0AA0-DC0E-44C9-A398-C874F04D55A4}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{CE2102F0-DF63-452E-9CA7-0F75FF4DDD4B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{DADFCC6F-66D2-4E1D-A01B-7064CAD2F583}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{EBE666C3-F26C-4CF6-8ABA-3D5F5D2625E1}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\InstalledBrowserExtensions
Key Deleted : HKCU\Software\ParetoLogic
Key Deleted : HKCU\Software\speedypc software
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\InstalledBrowserExtensions
Key Deleted : HKLM\Software\ParetoLogic
Key Deleted : HKLM\Software\PriceMeterLiveUpdate
Key Deleted : HKLM\Software\speedypc software
Key Deleted : [x64] HKLM\SOFTWARE\InstalledBrowserExtensions
Key Deleted : [x64] HKLM\SOFTWARE\LevelQualityWatcher
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17239
 
 
-\\ Google Chrome v35.0.1916.153
 
[ File : C:\Users\Grant\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Extension] : kdcnnmifdmlmjffdgeieikcokcogpbej
Deleted [Extension] : kincjchfokkeneeofpeefomkikfkiedl
 
[ File : C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Extension] : lmnbobhffedhdhfpcjkjphcfpeeiocdn
 
*************************
 
AdwCleaner[R0].txt - [4654 octets] - [13/08/2014 17:22:46]
AdwCleaner[S0].txt - [4329 octets] - [13/08/2014 17:23:53]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4389 octets] ##########
 
=====================================
 
Junkware Removal Tool:
=====================================
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Owner on Wed 13/08/2014 at 17:34:48.51
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 13/08/2014 at 17:40:45.35
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
=====================================


#6 Condobloke

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Posted 13 August 2014 - 03:02 AM

Still a little bit more to do...

Malwarebytes - Installed (but couldn't update def) & scanned - nothing found

 

So...try updating MBAM again.

 

If it still wont play nice....

 

 

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove (Programs & Features) programs in the control panel.
2. Restart your computer (very important).
3. Download and run this utility.
4. It will ask to restart your computer (please allow it to).
5. After the computer restarts, install the latest version from here.

 

Then give it a run.

 

Followed by....(last one......this will take some time...up to three hours )

 

 

Run the ESET Online Scanner.
    Hold down Control and click on this link link to open ESET OnlineScan in a new window.
   
    For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    Double click on the esetsmartinstaller_enu.png icon on your desktop.
    Check "YES, I accept the Terms of Use."
    Click the Start button.
    Accept any security warnings from your browser.
    Under scan settings, check "Scan Archives" and "Remove found threats"
    ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    When the scan completes, click List Threats
    Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Click the Back button.
    Click the Finish button.
    NOTE:Sometimes if ESET finds no infections it will not create a log.

 

 


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#7 PhantomRick

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Posted 14 August 2014 - 02:20 AM

Okay, the ESET scan took WAAAY more then 3 hours (closer to 17 1/2), but partly because it lowered it's power option on a restart.
 
Here's the MBAM results:
==================================================
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 13/08/2014
Scan Time: 6:52:05 PM
Logfile: MBAM results.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.08.13.03
Rootkit Database: v2014.08.04.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Owner
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 360764
Time Elapsed: 13 min, 46 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 1
PUP.Optional.SupraSavings, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{D12C40DB-CD7D-4D86-9285-5E2FE23693E4}, Quarantined, [18ffb1155823f6403afb9c42d032629e], 
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
==================================================
 
Here's the ESET results:
==================================================
C:\Users\Owner\AppData\Local\Google\Chrome\User Data\Default\File System\001\t\00\00000000 a variant of Win32/SoftPulse.B potentially unwanted application deleted - quarantined
C:\Users\Owner\Downloads\Setup.exe a variant of Win32/SoftPulse.B potentially unwanted application deleted - quarantined
C:\Users\Owner\Downloads\TypingTrainer.exe a variant of Win32/OpenInstall potentially unwanted application deleted - quarantined
 
==================================================


#8 Condobloke

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Posted 14 August 2014 - 03:26 AM

Chrome,   IE11....Rest both of them. 

 

Resetting your browser settings will reset the unwanted changes caused by installing other programs. However, your saved bookmarks and passwords will not be cleared or changed.

Reset your browser settings:

    Click the Chrome menu on the browser toolbar.
    Select Settings.
    Click Show advanced settings and find the "Reset browser settings” section.
    Click Reset browser settings.
    In the dialog that appears, click Reset. Note: When the "Help make Google Chrome better by reporting the current settings" checkbox is selected you are anonymously sending Google your Chrome settings. Reporting these settings allows us to analyze trends and work to prevent future unwanted settings changes.

 

 

Reset Internet Explorer.

1. Click on =>http://go.microsoft.com/?linkid=9646978
2. In the File Download dialog box, click Run, and then follow the steps in the wizard.
3. In the Reset Internet Explorer Settings dialog box, click Reset.
4. When Internet Explorer finishes applying default settings, click Close, and then click Close again.
5. Reboot for the reset to take full effect -

 

 

 

Java...Update from HERE

 

Flash.....Upddate from HERE  (Be SURE to untick the 'optional offer' !!)

    

 

reset win update      http://support.microsoft.com/kb/971058/en-us

 

 

TFC      Please download Temp File Cleaner by Old Timer
Usage Instructions:

    Download TFC from the download link above and save the file on your desktop.
    Close ALL running applications as TFC will terminate them before attempting to clean up the temporary files.
    Double-click on the TFC icon.
    When the program opens, click on the Start button.  TFC will terminate the Explorer process and all running applications and then begin the process of cleaning out all of your temp folders.
    When done, press OK > Exit, and reboot your computer and finish the cleanup


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#9 PhantomRick

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Posted 14 August 2014 - 04:03 AM

Okay!

 

Done, done, done, done, done & done!!

 

What next?



#10 Condobloke

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Posted 14 August 2014 - 04:04 AM

lol....very quick !

 

I think you are good to go mate !

 

 

 

 

Edit : just as a matter of interest, did you notice what quantity of temp files TFC removed ?


Edited by Condobloke, 14 August 2014 - 04:10 AM.

Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#11 PhantomRick

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Posted 14 August 2014 - 04:28 AM

a bit over 2Gb, but that's after I used the Windows Disk cleanup (incl. system files) of about 6Gb this arvo.

 

Thanks again Condobloke.  I couldn't have done this without your help.  BTW, I estimate the ESET scan would have still taken 7-8 hours even without the auto powering down.

 

I'll keep these posts for next time he comes back issues.

 

 

Cheers!!



#12 Condobloke

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Posted 14 August 2014 - 04:32 AM

If you use those tools again, make sure you download fresh copies.

 

From HERE

 

 


Condobloke ...Outback Australian  

 

fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3  EXCLUSIVELY.

 

Microsoft gives you Windows, Linux gives you the whole house...

It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy

#13 PhantomRick

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Posted 14 August 2014 - 09:02 AM

I will.

 

Thank you again






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