My aunt's computer cannot connect to the internet. Her network's notification icon on the taskbar was marked by the red 'x' and indicated as 'unplugged'. I checked the 'device manager' and the network driver was not installed on the system, so I downloaded the LAN driver on the internet for her motherboard's model and I then installed the driver. But in the middle of the installation an error occurred that says "Unable to detect network adapter/ Cannot detect network adapter".
I've done several steps in ensuring that it was just a glitch on the pc's software, so I already run through these steps:
- Onboard LAN was already 'enabled' in the BIOS,
- In windows 'system information', the network adapter was not also detected and it indicates as 'unavailable',
- I already used 'speccy' which checks system's hardware information and the 'network adapter' was also marked as 'unavailable',
- I already booted up a live 'Ubuntu Linux' inside my flash drive and still I can't connect to the internet and still gave me the same results.
Based on the performed steps, the immediate doubt that comes out to my mind was that, it maybe the 'Onboard network adapter' on the motherboard itself that causes the problem (maybe it was fried or shorted?). Currently I am planning to buy a 'PCI LAN Card' insert it on the PC and maybe that could the problem.
But I still need you expertise guys on what's your advice/suggestions/recommendations regarding this issue.
Thanks in advance!