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Malware/Memory Leak with svchost.exe?


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12 replies to this topic

#1 SalernoC

SalernoC

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Posted 11 August 2014 - 05:21 PM

Hello,

 

I need some support with an issue I have been having. I have a memory problem with svchost.exe, particularly the service it links to Sysmain --  Superfetch.  In task manager, it often is the top memory hog when in idle with usage of over 50,000k. When running a game or chrome it goes up to over 100,000k and brings things to a crawl. If i end the process the system drastically speeds up. But, the problem returns. Sometimes it returns in a few minutes, sometimes it returns hours later.

 

I did have a problem a few months ago with iWebar that got on my system but Norton got rid of it.

 

I ran Norton 360, CCleaner, AdAware and Superantispyware and nothing more than cookies showed up.

 

OS: Win 7 pro

 

Thank you.

 



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#2 Broni

Broni

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  • Local time:12:19 PM

Posted 11 August 2014 - 07:04 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 SalernoC

SalernoC
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  • Members
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  • Local time:03:19 PM

Posted 11 August 2014 - 11:12 PM

Thanks for your prompt feedback.

In addition to the problem, now Chrome is not working. I click on the start icon and it opens then immediately closes. I tried reinstalling it and still no go.

 

 

 

Results of screen317's Security Check version 0.99.86 
 Windows 7 Service Pack 1 x86 (UAC is disabled!) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Ad-Aware Antivirus     
Norton Security Suite  
 Antivirus out of date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 Ad-Aware
 SUPERAntiSpyware    
 Malwarebytes Anti-Malware version 1.75.0.1300 
 CCleaner    
 Java 7 Update 55 
 Java version out of Date!
 Adobe Reader XI 
 Google Chrome 36.0.1985.125 
````````Process Check: objlist.exe by Laurent```````` 
 Ad-Aware AAWService.exe is disabled!
 Ad-Aware AAWTray.exe is disabled!
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````

 

 

 

 

 

 

 

 

 

Farbar Service Scanner Version: 21-07-2014
Ran by TatyChris (administrator) on 12-08-2014 at 00:00:01
Running from "C:\Users\TatyChris\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Google.com is unreachable
Attempt to access Yahoo.com returned error: Yahoo.com is unreachable

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\system32\nsisvc.dll => File is digitally signed
C:\Windows\system32\Drivers\nsiproxy.sys => File is digitally signed
C:\Windows\system32\dhcpcore.dll => File is digitally signed
C:\Windows\system32\Drivers\afd.sys => File is digitally signed
C:\Windows\system32\Drivers\tdx.sys => File is digitally signed
C:\Windows\system32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\system32\dnsrslvr.dll => File is digitally signed
C:\Windows\system32\mpssvc.dll => File is digitally signed
C:\Windows\system32\bfe.dll => File is digitally signed
C:\Windows\system32\Drivers\mpsdrv.sys => File is digitally signed
C:\Windows\system32\SDRSVC.dll => File is digitally signed
C:\Windows\system32\vssvc.exe => File is digitally signed
C:\Windows\system32\wscsvc.dll => File is digitally signed
C:\Windows\system32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\system32\wuaueng.dll => File is digitally signed
C:\Windows\system32\qmgr.dll => File is digitally signed
C:\Windows\system32\es.dll => File is digitally signed
C:\Windows\system32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\system32\ipnathlp.dll => File is digitally signed
C:\Windows\system32\iphlpsvc.dll => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed

**** End of log ****

 

 

 

 

 

 

 

 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by TatyChris (administrator) on 12-08-2014 at 00:02:39
Running from "C:\Users\TatyChris\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\8HZR9JUP"
Microsoft Windows 7 Professional  Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

NETGEAR WNA3100 N300 Wireless USB Adapter = Wireless Network Connection (Connected)
Intel® 82567V-2 Gigabit Network Connection = Local Area Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : TatyChris-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : hsd1.fl.comcast.net.
   Description . . . . . . . . . . . : NETGEAR WNA3100 N300 Wireless USB Adapter
   Physical Address. . . . . . . . . : 20-4E-7F-E8-BC-0E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2601:3:2300:180:744d:8e2:fd08:e18d(Preferred)
   Temporary IPv6 Address. . . . . . : 2601:3:2300:180:b574:6b4b:699b:3d1a(Preferred)
   Link-local IPv6 Address . . . . . : fe80::744d:8e2:fd08:e18d%15(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.19(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, August 11, 2014 9:30:30 PM
   Lease Expires . . . . . . . . . . : Monday, August 18, 2014 9:46:52 PM
   Default Gateway . . . . . . . . . : fe80::21d:d2ff:fe63:ea71%15
                                       10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 337661567
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-0D-D7-83-00-24-81-83-69-36
   DNS Servers . . . . . . . . . . . : 2001:558:feed::1
                                       2001:558:feed::2
                                       75.75.75.75
                                       75.75.76.76
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.fl.comcast.net.
   Description . . . . . . . . . . . : Intel® 82567V-2 Gigabit Network Connection
   Physical Address. . . . . . . . . : 00-24-81-83-69-36
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.fl.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.fl.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:187f:98e:cd75:81ec(Preferred)
   Link-local IPv6 Address . . . . . : fe80::187f:98e:cd75:81ec%12(Preferred)
   Default Gateway . . . . . . . . . :
   NetBIOS over Tcpip. . . . . . . . : Disabled
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2001:558:feed::1

Name:    google.com
Addresses:  2607:f8b0:4002:c06::66
   74.125.21.113
   74.125.21.138
   74.125.21.101
   74.125.21.100
   74.125.21.139
   74.125.21.102

Pinging google.com [2607:f8b0:4002:c06::65] with 32 bytes of data:
Reply from 2607:f8b0:4002:c06::65: time=31ms
Reply from 2607:f8b0:4002:c06::65: time=38ms

Ping statistics for 2607:f8b0:4002:c06::65:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 31ms, Maximum = 38ms, Average = 34ms
DNS request timed out.
    timeout was 2 seconds.
Server:  UnKnown
Address:  2001:558:feed::1

Name:    yahoo.com
Addresses:  206.190.36.45
   98.138.253.109
   98.139.183.24

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...20 4e 7f e8 bc 0e ......NETGEAR WNA3100 N300 Wireless USB Adapter
 10...00 24 81 83 69 36 ......Intel® 82567V-2 Gigabit Network Connection
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0         10.0.0.1        10.0.0.19     25
         10.0.0.0    255.255.255.0         On-link         10.0.0.19    281
        10.0.0.19  255.255.255.255         On-link         10.0.0.19    281
       10.0.0.255  255.255.255.255         On-link         10.0.0.19    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         10.0.0.19    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         10.0.0.19    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 15    281 ::/0                     fe80::21d:d2ff:fe63:ea71
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:5ef5:79fb:187f:98e:cd75:81ec/128
                                    On-link
 15     33 2601:3:2300:180::/64     On-link
 15    281 2601:3:2300:180:744d:8e2:fd08:e18d/128
                                    On-link
 15    281 2601:3:2300:180:b574:6b4b:699b:3d1a/128
                                    On-link
 15    281 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::187f:98e:cd75:81ec/128
                                    On-link
 15    281 fe80::744d:8e2:fd08:e18d/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 15    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/11/2014 01:22:16 PM) (Source: IDVault) (User: )
Description: Application not started Process with an Id of 80820 is not running.

Error: (08/10/2014 11:00:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/10/2014 10:55:03 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/08/2014 11:36:08 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/08/2014 11:33:57 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/06/2014 10:50:32 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/06/2014 10:48:15 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (08/05/2014 06:22:33 PM) (Source: IDVault) (User: )
Description: StarServiceAndWait failed to start for IDVaultSvcCannot start service IDVaultSvc on computer '.'.   at System.ServiceProcess.ServiceController.Start(String[] args)
   at System.ServiceProcess.ServiceController.Start()
   at GuardId.IdVaultCore.Utils.ServiceHelper.StarServiceAndWait(String serviceName, Int32 timeoutSec)

Error: (08/05/2014 06:21:58 PM) (Source: IDVault) (User: )
Description: IsIDVaultRunning failed Only part of a ReadProcessMemory or WriteProcessMemory request was completed   at System.Diagnostics.NtProcessManager.GetModuleInfos(Int32 processId, Boolean firstModuleOnly)
   at System.Diagnostics.NtProcessManager.GetFirstModuleInfo(Int32 processId)
   at System.Diagnostics.Process.get_MainModule()
   at IDVaultSvc.IDVaultExecutionController.IsIDVaultRunning()

Error: (08/05/2014 06:21:50 PM) (Source: IDVault) (User: )
Description: StarServiceAndWait failed to start for IDVaultSvcCannot start service IDVaultSvc on computer '.'.   at System.ServiceProcess.ServiceController.Start(String[] args)
   at System.ServiceProcess.ServiceController.Start()
   at GuardId.IdVaultCore.Utils.ServiceHelper.StarServiceAndWait(String serviceName, Int32 timeoutSec)

System errors:
=============
Error: (08/11/2014 09:54:50 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (08/11/2014 09:54:41 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (08/11/2014 09:54:20 PM) (Source: NETLOGON) (User: )
Description: This computer is configured as a member of a workgroup, not as
a member of a domain. The Netlogon service does not need to run in this
configuration.

Error: (08/11/2014 09:32:29 PM) (Source: Service Control Manager) (User: )
Description: The Ad-Aware Service 11 service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/11/2014 09:18:44 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 3 time(s).

Error: (08/11/2014 09:17:04 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (08/11/2014 08:45:08 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Error: (08/11/2014 08:44:52 PM) (Source: Service Control Manager) (User: )
Description: The Ad-Aware Service 11 service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/11/2014 08:11:05 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 3 time(s).

Error: (08/11/2014 07:31:28 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 60000 milliseconds: Restart the service.

Microsoft Office Sessions:
=========================
Error: (08/11/2014 01:22:16 PM) (Source: IDVault)(User: )
Description: Application not started Process with an Id of 80820 is not running.

Error: (08/10/2014 11:00:32 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\NETGEAR\WNA3100\WPSAgt64.exe

Error: (08/10/2014 10:55:03 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\HP\HP Deskjet 1000 J110 series\DriverStore\Pipeline\amd64\hpinkins8811.exe

Error: (08/08/2014 11:36:08 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\NETGEAR\WNA3100\WPSAgt64.exe

Error: (08/08/2014 11:33:57 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\HP\HP Deskjet 1000 J110 series\DriverStore\Pipeline\amd64\hpinkins8811.exe

Error: (08/06/2014 10:50:32 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"c:\program files\NETGEAR\WNA3100\WPSAgt64.exe

Error: (08/06/2014 10:48:15 AM) (Source: SideBySide)(User: )
Description: Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"C:\Program Files\HP\HP Deskjet 1000 J110 series\DriverStore\Pipeline\amd64\hpinkins8811.exe

Error: (08/05/2014 06:22:33 PM) (Source: IDVault)(User: )
Description: StarServiceAndWait failed to start for IDVaultSvcCannot start service IDVaultSvc on computer '.'.   at System.ServiceProcess.ServiceController.Start(String[] args)
   at System.ServiceProcess.ServiceController.Start()
   at GuardId.IdVaultCore.Utils.ServiceHelper.StarServiceAndWait(String serviceName, Int32 timeoutSec)

Error: (08/05/2014 06:21:58 PM) (Source: IDVault)(User: )
Description: IsIDVaultRunning failed Only part of a ReadProcessMemory or WriteProcessMemory request was completed   at System.Diagnostics.NtProcessManager.GetModuleInfos(Int32 processId, Boolean firstModuleOnly)
   at System.Diagnostics.NtProcessManager.GetFirstModuleInfo(Int32 processId)
   at System.Diagnostics.Process.get_MainModule()
   at IDVaultSvc.IDVaultExecutionController.IsIDVaultRunning()

Error: (08/05/2014 06:21:50 PM) (Source: IDVault)(User: )
Description: StarServiceAndWait failed to start for IDVaultSvcCannot start service IDVaultSvc on computer '.'.   at System.ServiceProcess.ServiceController.Start(String[] args)
   at System.ServiceProcess.ServiceController.Start()
   at GuardId.IdVaultCore.Utils.ServiceHelper.StarServiceAndWait(String serviceName, Int32 timeoutSec)

 

=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32126 - BitTorrent Inc.)
7-Zip 9.22beta (HKLM\...\7-Zip) (Version:  - )
ACDSee 7.0 PowerPack (HKLM\...\{B0625F16-B742-4F75-9FD8-20B47ACC7DE2}) (Version: 7.0.102 - ACD Systems Ltd.)
Ad-Aware Antivirus (HKLM\...\{CB799B5A-84B8-46A2-BEB5-4FD7D5230361}_AdAwareUpdater) (Version: 11.2.5952.0 - Lavasoft)
AdAwareInstaller (Version: 11.2.5952.0 - Lavasoft) Hidden
AdAwareUpdater (Version: 11.2.5952.0 - Lavasoft) Hidden
Adobe Flash Player 11 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 11.2.202.228 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
AntiLogger SDK version 1.7.6.367 (HKLM\...\{4D46DE30-49FE-4043-99F7-D7E8C06175E0}_is1) (Version: 1.7.6.367 - Zemana Ltd.)
AntimalwareEngine (Version: 3.0.0.56 - Lavasoft) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.08 - Piriform)
Constant Guard Protection Suite (HKLM\...\ID Vault) (Version: 1.14.425.1 - Comcast)
ConvertXtoDVD 3.1.2.34 (HKLM\...\{76C24F39-B161-498F-BD8B-C64789812D13}_is1) (Version: 3.1.2.34 - )
CorelDRAW 12 (HKLM\...\{505AFDC0-5E72-4928-8368-5DEA385E3647}) (Version: 12.1 - Corel Corporation)
D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden
DAEMON Tools Ultra (HKLM\...\DAEMON Tools Ultra) (Version: 2.3.0.0254 - Disc Soft Ltd)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5C78021E-3C8E-4EDF-97EA-E9B8D808FD6D}) (Version:  - Microsoft)
DrawPlus 3.0 (HKLM\...\DrawPlus 3.0) (Version:  - )
Google Chrome (HKLM\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.)
Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden
Hoyle Puzzle and Board Games 2008 (remove only) (HKLM\...\HPBDL) (Version:  - )
HP Deskjet 1000 J110 series Basic Device Software (HKLM\...\{AB4DDFCF-6CCB-4539-920B-74AD7CFB043D}) (Version: 28.0.1313.0 - Hewlett-Packard Co.)
HP Deskjet 1000 J110 series Help (HKLM\...\{DDDFCC77-7F9C-45E9-B38E-721BA599BA0C}) (Version: 140.0.65.65 - Hewlett Packard)
HP Deskjet 1000 J110 series Product Improvement Study (HKLM\...\{BBA8F374-46CC-4C97-A630-30DB52BB93F9}) (Version: 28.0.1313.0 - Hewlett-Packard Co.)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.7702 - HP)
HP Update (HKLM\...\{6F1C00D2-25C2-4CBA-8126-AE9A6E2E9CD5}) (Version: 5.003.003.001 - Hewlett-Packard)
Intel® Graphics Media Accelerator Driver (HKLM\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2869 - Intel Corporation)
Java 7 Update 55 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.550 - Oracle)
Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Junk Mail filter update (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook Connector (HKLM\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit (HKLM\...\{95140000-007D-0409-0000-0000000FF1CE}) (Version: 14.0.5120.5000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Web Publishing Wizard 1.52 (HKLM\...\WebPost) (Version:  - )
Microsoft WSE 3.0 Runtime (HKLM\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Movie Maker (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (Version: 16.4.1108.0727 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NETGEAR WNA3100 wireless USB 2.0 adapter (HKLM\...\{C2425F91-1F7B-4037-9A05-9F290184798D}) (Version: 1.01.206 - NETGEAR)
Norton Security Suite (HKLM\...\N360) (Version: 21.3.0.12 - Symantec Corporation)
Nuance PDF Professional 5 (HKLM\...\{EBFF3839-5A5B-400A-B8A2-4A627C4B29B4}) (Version: 5.00.3200 - Nuance Communications, Inc)
Photo Gallery (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
REALVIZ StitcherEZ ACD (HKLM\...\{2EDC0C39-9F9F-461F-9C43-3D51B58B4C87}) (Version:  - )
Roxio Activation Module (Version: 1.0 - Roxio) Hidden
Roxio Creator Audio (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Business (HKLM\...\{537BF16E-7412-448C-95D8-846E85A1D817}) (Version: 10.1 - Roxio)
Roxio Creator Business v10 (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Copy (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Data (Version: 3.7.0 - Roxio) Hidden
Roxio Creator Tools (Version: 3.7.0 - Roxio) Hidden
Roxio Express Labeler 3 (Version: 3.2.2 - Roxio) Hidden
Roxio MyDVD (Version: 10.1.055 - Roxio) Hidden
Samsung Kies (HKLM\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.6.2.14014_6 - Samsung Electronics Co., Ltd.)
Samsung Kies (Version: 2.6.2.14014_6 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.34.0 - SAMSUNG Electronics Co., Ltd.)
Scansoft PDF Professional (Version:  - ) Hidden
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version:  - Microsoft) Hidden
Sid Meier's Civilization 4 Complete (HKLM\...\{30D1F3D2-54CF-481D-A005-F94B0E98FEEC}) (Version: 1.74 - Firaxis Games)
Sid Meier's Civilization IV Colonization (HKLM\...\{EF36A836-BF89-4A4F-B079-057B0C68C1E0}) (Version: 1.00 - Firaxis Games)
Skype Click to Call (HKLM\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 6.8.12323 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (Version: 4.3.0 - Sonic Solutions) Hidden
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1128 - SUPERAntiSpyware.com)
System Requirements Lab for Intel (HKLM\...\{04C4B49D-45D9-4A28-9ED1-B45CBD99B8C7}) (Version: 4.5.24.0 - Husdawg, LLC)
The Print Shop (HKLM\...\The Print Shop 10.0) (Version:  - )
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4ACD847E-547D-493F-9A86-F73EAE1B5174}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{C0BDC1DE-C35E-422B-8CBD-C1D555468720}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
VLC media player 2.0.6 (HKLM\...\VLC media player) (Version: 2.0.6 - VideoLAN)
VSO ConvertXtoDVD v5.0.0.45 FINAL (HKLM\...\VSO ConvertXtoDVD v5.0.0.45 FINAL5.0.0.45) (Version: 5.0.0.45 - Friends in War)
Windows Live Communications Platform (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 16.4.3508.0205 - Microsoft Corporation)
Windows Live Essentials (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Mail (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Photo Common (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Writer (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
Windows Live Writer Resources (Version: 16.4.3508.0205 - Microsoft Corporation) Hidden
WinRAR 4.20 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)
XFINITY Toolbar (HKLM\...\xfin_portal) (Version: 4.0.0.23 - )

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 42%
Total physical RAM: 3549.18 MB
Available physical RAM: 2029.7 MB
Total Pagefile: 7096.64 MB
Available Pagefile: 5129.43 MB
Total Virtual: 2047.88 MB
Available Virtual: 1937.05 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:449.74 GB) (Free:231.43 GB) NTFS
2 Drive d: () (Fixed) (Total:465.76 GB) (Free:174.36 GB) NTFS
3 Drive e: (HP_RECOVERY) (Fixed) (Total:16 GB) (Free:10.61 GB) NTFS

========================= Users: ========================================

User accounts for \\TATYCHRIS-PC

Administrator            Guest                    TatyChris               

========================= Restore Points ==================================

24-07-2014 07:00:13 Windows Update
25-07-2014 20:42:44 Removed LightScribe System Software  1.14.17.1.
25-07-2014 20:48:03 Removed Print Shop Web Designer
25-07-2014 20:49:03 Removed The Sims 3
25-07-2014 20:49:49 Removed WinZip 17.0
02-08-2014 04:57:42 Scheduled Checkpoint
09-08-2014 15:18:08 Scheduled Checkpoint
11-08-2014 19:47:56 AA11

**** End of log ****

 



#4 SalernoC

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Posted 11 August 2014 - 11:32 PM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/12/2014
Scan Time: 12:10:28 AM
Logfile:
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.12.01
Rootkit Database: v2014.08.04.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x86
File System: NTFS
User: TatyChris

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 280818
Time Elapsed: 8 min, 23 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 1
PUP.Optional.CrossRider.A, C:\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cigiagpbkapepgklncnajbakkpkopmam, No Action By User, [575a0fb680fbe551b75f4f6ed13154ac],

Files: 8
PUP.Optional.OpenCandy, C:\Users\TatyChris\Downloads\DAEMONToolsUltra230-0254.exe, No Action By User, [0da4daeb58234cea4f158e62e71db749],
PUP.Optional.CrossRider.A, C:\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cigiagpbkapepgklncnajbakkpkopmam\000005.ldb, No Action By User, [575a0fb680fbe551b75f4f6ed13154ac],
PUP.Optional.CrossRider.A, C:\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cigiagpbkapepgklncnajbakkpkopmam\000006.log, No Action By User, [575a0fb680fbe551b75f4f6ed13154ac],
PUP.Optional.CrossRider.A, C:\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cigiagpbkapepgklncnajbakkpkopmam\CURRENT, No Action By User, [575a0fb680fbe551b75f4f6ed13154ac],
PUP.Optional.CrossRider.A, C:\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cigiagpbkapepgklncnajbakkpkopmam\LOCK, No Action By User, [575a0fb680fbe551b75f4f6ed13154ac],
PUP.Optional.CrossRider.A, C:\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cigiagpbkapepgklncnajbakkpkopmam\LOG, No Action By User, [575a0fb680fbe551b75f4f6ed13154ac],
PUP.Optional.CrossRider.A, C:\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cigiagpbkapepgklncnajbakkpkopmam\LOG.old, No Action By User, [575a0fb680fbe551b75f4f6ed13154ac],
PUP.Optional.CrossRider.A, C:\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\cigiagpbkapepgklncnajbakkpkopmam\MANIFEST-000004, No Action By User, [575a0fb680fbe551b75f4f6ed13154ac],

Physical Sectors: 0
(No malicious items detected)

(end)

 

 

 

 

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.08.12.01

Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 11.0.9600.17207
TatyChris :: TATYCHRIS-PC [administrator]

8/12/2014 12:22:41 AM
mbar-log-2014-08-12 (00-22-41).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 281667
Time elapsed: 5 minute(s), 37 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x86

Account is Administrative

Internet Explorer version: 11.0.9600.17207

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
CPU speed: 2.800000 GHz
Memory total: 3721580544, free: 1967181824

Downloaded database version: v2014.08.12.01
Downloaded database version: v2014.08.04.01
Initializing...
======================
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
The directory C:\WINDOWS\SYSTEM32\drivers seems inaccessible or encrypted.
Drivers scan is aborted.
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1AB213FE

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 63  Numsec = 976768002

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Done!
Drive 1
This is a System drive
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: D42AD42A

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 63  Numsec = 943176087
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 943192215  Numsec = 33559785

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 1 (1-62-976753168-976773168)...
Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-1-0-63-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished

 

 

 

 

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/12/2014 12:30:35 AM in x86 mode.
Windows Version: Windows 7 Professional Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 08/12/2014 12:31:56 AM
Execution time: 0 hours(s), 1 minute(s), and 21 seconds(s)



#5 Broni

Broni

    The Coolest BC Computer


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Posted 11 August 2014 - 11:43 PM

p22002970.gif You're running two AV programs:

Ad-Aware Antivirus     
Norton Security Suite

You must uninstall one of them.

I suggest Ad-Aware goes.

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#6 SalernoC

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Posted 12 August 2014 - 06:50 PM

# AdwCleaner v3.304 - Report created 12/08/2014 at 19:44:20
# Updated 08/08/2014 by Xplode
# Operating System : Windows 7 Professional Service Pack 1 (32 bits)
# Username : TatyChris - TATYCHRIS-PC
# Running from : C:\Users\TatyChris\Downloads\adwcleaner_3.304.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Program Files\Conduit
Folder Deleted : C:\Program Files\xfin_portal
Folder Deleted : C:\Users\TatyChris\AppData\Local\Conduit
Folder Deleted : C:\Users\TatyChris\AppData\LocalLow\comcasttb
Folder Deleted : C:\Users\TatyChris\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\TatyChris\AppData\LocalLow\xfin_portal
Folder Deleted : C:\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Extensions\nemfjadlboooiffmcelkafilagddogim
File Deleted : C:\END
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Google\Chrome\Extensions\nemfjadlboooiffmcelkafilagddogim
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\nemfjadlboooiffmcelkafilagddogim
Key Deleted : HKLM\SOFTWARE\Classes\AppID\secman.DLL
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager
Key Deleted : HKLM\SOFTWARE\Classes\secman.OutlookSecurityManager.1
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3289663
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{49BC4DD1-0E69-4611-9164-0009538C5E46}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{0214A12B-C5A3-437F-A6F3-068ABCD8C85E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{08635077-8829-49E2-B338-C968817EB460}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{20A3F109-F7C1-47B4-8098-8E654B264B1D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8C7478AB-3155-463E-936F-55F91F0F10D0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{96DD9437-5D20-4EFB-BF52-A4A605A4E0AA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9E1B65EE-A131-42B4-94CA-847505E2F611}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0214A12B-C5A3-437F-A6F3-068ABCD8C85E}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8FFE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{96DD9437-5D20-4EFB-BF52-A4A605A4E0AA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{55555555-5555-5555-5555-550355555510}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66666666-6666-6666-6666-660366556610}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{11549FE4-7C5A-4C17-9FC3-56FC5162A994}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4A11A6BD-7880-49BD-92D4-6F09D0BD3250}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{68DE31F7-43FF-4EE2-B88B-10665016970D}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{1791C1B5-FFD0-4D4B-ABCD-7A7DF6EAA89C}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{49BC4DD1-0E69-4611-9164-0009538C5E46}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{4B9BCCE8-A70B-402A-A7E1-DB96831EE26F}]
Key Deleted : HKCU\Software\StartSearch
Key Deleted : HKCU\Software\AppDataLow\Software\adawarebp
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\xfin_portal
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\xfin_portal
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\08121C32A9C319F4CB0C11FF059552A4
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17207
 
 
-\\ Google Chrome v36.0.1985.125
 
[ File : C:\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}
Deleted [Extension] : nemfjadlboooiffmcelkafilagddogim
 
*************************
 
AdwCleaner[R0].txt - [4984 octets] - [12/08/2014 19:42:00]
AdwCleaner[S0].txt - [5157 octets] - [12/08/2014 19:44:20]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [5217 octets] ##########


#7 SalernoC

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Posted 12 August 2014 - 07:08 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.3 (03.23.2014:1)
OS: Windows 7 Professional x86
Ran by TatyChris on Tue 08/12/2014 at 19:54:58.54
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{DC8F4EEB-8C67-4934-AA2C-BCEC77B89785}
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
Successfully deleted: [Folder] "C:\Users\TatyChris\Local Settings\Application Data\cre"
Successfully deleted: [Folder] "C:\Program Files\myfree codec"
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 08/12/2014 at 20:06:04.55
Computer was rebooted
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#8 SalernoC

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Posted 12 August 2014 - 09:00 PM

C:\AdwCleaner\Quarantine\C\Program Files\Conduit\CT3289663\plugins\TBVerifier.dll.vir Win32/Toolbar.Conduit.AC potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\xfin_portal\comcastdx.dll.vir a variant of Win32/Toolbar.Visicom.B potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\xfin_portal\comcasttb.dll.vir a variant of Win32/Toolbar.Visicom.A potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files\xfin_portal\dtuser.exe.vir a variant of Win32/Toolbar.Visicom.C potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Extensions\nemfjadlboooiffmcelkafilagddogim\10.31.4.510_0\APISupport\APISupport.dll.vir a variant of Win32/Conduit.SearchProtect.P potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Extensions\nemfjadlboooiffmcelkafilagddogim\10.31.4.510_0\nativeMessaging\TBMessagingHost.exe.vir a variant of Win32/Toolbar.Conduit.AH potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\TatyChris\AppData\Local\Google\Chrome\User Data\Default\Extensions\nemfjadlboooiffmcelkafilagddogim\10.31.4.510_0\plugins\ChromeApiPlugin.dll.vir a variant of Win32/Conduit.SearchProtect.N potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP867\A0205497.rbf a variant of Win32/Toolbar.Widgi potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP867\A0205498.rbf Win32/Toolbar.Widgi potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP867\A0205499.rbf a variant of Win32/Toolbar.Widgi potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP867\A0205510.rbf a variant of Win64/Toolbar.Widgi.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP867\A0205511.rbf Win64/Toolbar.Widgi.B potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP867\A0205512.rbf a variant of Win32/Toolbar.Widgi.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP867\A0205535.exe Win32/DownloadAdmin.G potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP869\A0205808.rbf a variant of Win32/Toolbar.Widgi potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP869\A0205810.rbf a variant of Win32/Toolbar.Widgi.G potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP869\A0205821.rbf a variant of Win64/Toolbar.Widgi.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP869\A0205822.rbf Win32/Toolbar.Widgi potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP869\A0205823.rbf Win64/Toolbar.Widgi.B potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP869\A0205824.rbf a variant of Win32/Toolbar.Widgi.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP869\A0206091.rbf a variant of Win32/Toolbar.Widgi.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP893\A0212661.rbf a variant of Win32/Toolbar.Widgi potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP893\A0212663.rbf a variant of Win32/Toolbar.Widgi.G potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP893\A0212674.rbf a variant of Win64/Toolbar.Widgi.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP893\A0212675.rbf Win32/Toolbar.Widgi potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP893\A0212676.rbf Win64/Toolbar.Widgi.B potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP893\A0212677.rbf a variant of Win32/Toolbar.Widgi.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP898\A0213811.rbf a variant of Win32/Toolbar.Widgi potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP898\A0213813.rbf a variant of Win32/Toolbar.Widgi.G potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP898\A0213824.rbf a variant of Win64/Toolbar.Widgi.A potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP898\A0213825.rbf Win32/Toolbar.Widgi potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP898\A0213826.rbf Win64/Toolbar.Widgi.B potentially unwanted application deleted - quarantined
C:\System Volume Information\_restore{8D290BB5-E59C-462B-A0EE-E8949A1E4344}\RP898\A0213827.rbf a variant of Win32/Toolbar.Widgi.A potentially unwanted application deleted - quarantined
C:\Users\TatyChris\Downloads\DAEMONToolsUltra230-0254.exe Win32/DownWare.L potentially unwanted application deleted - quarantined
C:\Users\TatyChris\Downloads\flashupdate.exe a variant of Win32/AirAdInstaller.A potentially unwanted application deleted - quarantined
C:\Users\TatyChris\Downloads\WinZip170.exe a variant of Win32/OpenInstall potentially unwanted application deleted - quarantined


#9 Broni

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Posted 12 August 2014 - 10:37 PM

How is computer doing?

 

Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


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#10 SalernoC

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Posted 13 August 2014 - 05:47 PM

Did the update and checked task manager and svchost is still taking up a lot of memory (74,000k) and i have 59 processes running with chrome on. I dont know if this should be normal for a computer or not.  The system is running a bit smoother though. I appreciate your help with it =)



#11 Broni

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Posted 13 August 2014 - 06:25 PM

Starting with Vista Windows handles RAM in different way than previous Windows version so RAM usage shouldn't be od any concern as long as CPU usage is normal.

Also number of processes doesn't matter with today's powerful computers. We did worry about that number in let's say Windows 98 :)

 

If no other issues...

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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#12 SalernoC

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Posted 14 August 2014 - 04:01 PM

Thank You! You have been a major help.



#13 Broni

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Posted 14 August 2014 - 06:24 PM

You're very welcome p22002759.gif


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