I have a customer who brought in a PC because of BootMGR errors, I tried to run bootrec /rebuildBCD and /fixboot, both to no avail.. We decided the best way to fix the problem is to reinstall Windows, however his CoA has been worn out and there are no visible numbers on it. So I took the HDD out of the laptop and went to point Produkey to the folder where the registry hives were located when I discovered the C:\Windows\System32\Config folder is missing.. The actual "CONFIG" folder is missing, not the registry hives, but the entire folder they should be contained in is gone... In an attempt to save the customer a buttload of extra money, can anyone provide any possible insight as to how I can retrieve the product keys or what would have happened to the config folder?
All of the google searches I've conducted only yield results for if the SYSTEM reg hive is missing/corrupted, but that is not the case because again, it's the "CONFIG" folder itself that is missing... *Facepalm*