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HDD shows in BIOS but not in Win 7 install...


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#1 Digityz

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Posted 09 August 2014 - 08:53 PM

Hey guys,

Reaching out for some help on this weird one here...

I have a clients Toshiba Portege M400-S4031 laptop which got a pretty crazy virus. Long story short I tried to format the drive and reinstall windows, formatting the drive proved no issue... Ive tried a few different methods, windows format, diskpart... but everytime I run thru the win 7 setup it says no HDD found even though it shows up in BIOS.

 

I combed thru the BIOS for AHCI\SATA settings, anything that may help.... no luck,

 

I then tried for kicks to install win 7 on the HDD in a different PC, then put that HDD in the Toshiba and it started the windows loading screen then obviously blued out due to incompatible drivers, but shows me the HDD is def being seen, just not in the install!!!

 

To top it off I went into UBCD environment, again the HDD shows up! I can run a chkdsk on it, diagnostic (which passes). I was going to try to install it to a USB but that got shut down quick due to the partition issue.

 

Any ideas??? Installing Win 7 Ulti, 32 bit. Tried 2 DVDs and my USB install drive so far, same results on all. Any ideas are welcome!!!

 

Oh PS i also already tried updating the BIOS to the latest 3.7 version... no change :-\



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#2 Digityz

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Posted 09 August 2014 - 08:58 PM

Just to add Ive also tried multiple known working hard drives in this machine, all same result.



#3 JohnC_21

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Posted 09 August 2014 - 10:31 PM

See if the RAID driver works. Download it here. It is a self extracting exe file. Put all of the files in the KR10 subdirectory in the root of a USB flash drive. Attach it to the computer. Click on Load Drivers in the lower left of the install window when it appears.



#4 Digityz

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Posted 10 August 2014 - 10:21 AM

JohnC good thinking man! Did as you suggested which did not work at first, but when I then went in to system restore where it has the load driver option, I added all 4 drivers included in that download for the Toshiba Raid, did not reboot just X'd out and took me back to install screen... Ran thru it again and now its showing up! 

 

Your awesome dude thanks!



#5 JohnC_21

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Posted 10 August 2014 - 11:02 AM

No problem. Thanks for the update. Glad it worked out for you.






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