Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Windows 7 - removed Buzzdock and Springsmart and lost internet connectivity


  • Please log in to reply
17 replies to this topic

#1 Stampster

Stampster

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 09 August 2014 - 06:14 PM

I'm running Windows 7 on an ASUS laptop, and typically use Firefox 30.0 for web access. Until May of this year I was using Norton AntiVirus that I paid for through Best Buy when I bought the laptop.  When that expired I installed the free version of Avira Antivirus and have been using that since.

 

A while back I started to notice more ads than I would expect from various websites, some of which said "Buzzdock" in the lower corner. My google searches were also being intruded upon by a slew of ads with the tagline "Powered by SpringSmart" at the bottom of the ads.

 

I checked Firefox to see if there were extraneous add-ons running but there were none.

 

I went to my control panel and under "Uninstall Programs" I saw both Buzzdock and Springsmart.  So I uninstalled them.  After that I couldn't access the internet. I tried both Firefox and Internet Explorer 11 and had no luck.

 

Since I have backups of all my important files, I decided to do simply do a system recovery (reinstall windows) using the ASUS System Recovery DVDs that I made about a year ago.  I tried to run the DVDs five or six times, each time it got hung up at 6% and then after a few hours it would eject the DVD and show me a failure message.

 

As a next step I tried a System Restore from an old default windows restore point.  This also failed.  So I tried a system restore from a very recent restore point.  That worked, so I now have internet access again, but Buzzdock and Springsmart are also back.

 

It seems to me that I've got a problem, but I'm not sure how to address it and after my recent adventures with no web access on the computer I've lost my sense of independent troubleshooting adventure - I'd like to consult with people much more knowledgeable than me.

 

So... I'd appreciate any advice or direction you can provide, first to figure out if I'm infected, and then, if so, what I can do about it.

 

Thanks much!



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,769 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:06 AM

Posted 10 August 2014 - 04:21 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 10 August 2014 - 07:41 PM

Thanks!

 

Here are the contents of checkup.txt that popped up after I ran SecurityCheck.exe

 

==

 

 Results of screen317's Security Check version 0.99.86  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Avira Desktop      
Norton AntiVirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 65  
 Adobe Flash Player 14.0.0.145  
 Adobe Reader XI  
 Mozilla Firefox (30.0)
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe
 Avira Antivir avgnt.exe
 Avira Antivir avguard.exe
 Norton AntiVirus Engine 19.9.1.14 ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````



#4 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 10 August 2014 - 07:43 PM

Here are the results of the Farbar Service Scanner (FSS):

 

==

 

Farbar Service Scanner Version: 21-07-2014
Ran by Yo (administrator) on 10-08-2014 at 19:42:28
Running from "C:\Users\Yo\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****



#5 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 10 August 2014 - 07:55 PM

Here are the results of the MiniToolBox:

 

==

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Yo (administrator) on 10-08-2014 at 19:46:47
Running from "C:\Users\Yo\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 6150 = Wireless Network Connection (Connected)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Intel® Centrino® WiMAX 6150 = Local Area Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : Yo-ASUS
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6150
   Physical Address. . . . . . . . . : 64-D4-DA-60-22-CF
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : 40-25-C2-64-A0-B5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 40-25-C2-64-A0-B5
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 6150
   Physical Address. . . . . . . . . : 40-25-C2-64-A0-B4
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b5c6:da49:a49e:bb10%12(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.10.106(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, August 09, 2014 3:01:56 PM
   Lease Expires . . . . . . . . . . : Monday, August 11, 2014 7:28:31 PM
   Default Gateway . . . . . . . . . : 192.168.10.1
   DHCP Server . . . . . . . . . . . : 192.168.10.1
   DHCPv6 IAID . . . . . . . . . . . : 205530562
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-E0-66-5B-14-DA-E9-BE-77-AE
   DNS Servers . . . . . . . . . . . : 192.168.10.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : 14-DA-E9-BE-77-AE
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  192.168.10.1

Name:    google.com
Addresses:  2607:f8b0:4009:805::1006
      74.125.225.132
      74.125.225.130
      74.125.225.134
      74.125.225.133
      74.125.225.129
      74.125.225.128
      74.125.225.131
      74.125.225.137
      74.125.225.142
      74.125.225.136
      74.125.225.135


Pinging google.com [74.125.225.135] with 32 bytes of data:
Reply from 74.125.225.135: bytes=32 time=35ms TTL=51
Reply from 74.125.225.135: bytes=32 time=34ms TTL=51

Ping statistics for 74.125.225.135:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 34ms, Maximum = 35ms, Average = 34ms
Server:  UnKnown
Address:  192.168.10.1

Name:    yahoo.com
Addresses:  98.139.183.24
      206.190.36.45
      98.138.253.109


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=53ms TTL=48
Reply from 98.138.253.109: bytes=32 time=49ms TTL=48

Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 49ms, Maximum = 53ms, Average = 51ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 15...64 d4 da 60 22 cf ......Intel® Centrino® WiMAX 6150
 14...40 25 c2 64 a0 b5 ......Microsoft Virtual WiFi Miniport Adapter #2
 13...40 25 c2 64 a0 b5 ......Microsoft Virtual WiFi Miniport Adapter
 12...40 25 c2 64 a0 b4 ......Intel® Centrino® Wireless-N 6150
 11...14 da e9 be 77 ae ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     192.168.10.1   192.168.10.106     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
     192.168.10.0    255.255.255.0         On-link    192.168.10.106    281
   192.168.10.106  255.255.255.255         On-link    192.168.10.106    281
   192.168.10.255  255.255.255.255         On-link    192.168.10.106    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    192.168.10.106    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    192.168.10.106    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
 12    281 fe80::/64                On-link
 12    281 fe80::b5c6:da49:a49e:bb10/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 02 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 03 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 04 C:\Windows\system32\Sendori.dll [325920] (Sendori)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\Sendori.dll [325920] (Sendori)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\Sendori64.dll [464160] (Sendori)
x64-Catalog9 02 C:\Windows\System32\Sendori64.dll [464160] (Sendori)
x64-Catalog9 03 C:\Windows\System32\Sendori64.dll [464160] (Sendori)
x64-Catalog9 04 C:\Windows\System32\Sendori64.dll [464160] (Sendori)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 14 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 15 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 16 C:\Windows\System32\Sendori64.dll [464160] (Sendori)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/09/2014 03:03:11 PM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.CompositionException
Stack:
   at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(System.ComponentModel.Composition.Hosting.ImportEngine, System.ComponentModel.Composition.Primitives.ComposablePart, System.ComponentModel.Composition.Primitives.ExportDefinition)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart, System.ComponentModel.Composition.Primitives.ExportDefinition, Boolean)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider+CatalogExport.GetExportedValueCore()
   at System.ComponentModel.Composition.Primitives.Export.get_Value()
   at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ComponentModel.Composition.Primitives.Export)
   at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValuesCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (08/09/2014 03:03:00 PM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.CompositionException
Stack:
   at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(System.ComponentModel.Composition.Hosting.ImportEngine, System.ComponentModel.Composition.Primitives.ComposablePart, System.ComponentModel.Composition.Primitives.ExportDefinition)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart, System.ComponentModel.Composition.Primitives.ExportDefinition, Boolean)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider+CatalogExport.GetExportedValueCore()
   at System.ComponentModel.Composition.Primitives.Export.get_Value()
   at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ComponentModel.Composition.Primitives.Export)
   at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValuesCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (08/09/2014 03:02:34 PM) (Source: Application Error) (User: )
Description: Faulting application name: Avira.OE.ServiceHost.exe, version: 1.1.17.31000, time stamp: 0x53ba89c2
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x53159a86
Exception code: 0xe0434352
Fault offset: 0x0000c42d
Faulting process id: 0x978
Faulting application start time: 0xAvira.OE.ServiceHost.exe0
Faulting application path: Avira.OE.ServiceHost.exe1
Faulting module path: Avira.OE.ServiceHost.exe2
Report Id: Avira.OE.ServiceHost.exe3

Error: (08/09/2014 03:02:32 PM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
   at System.Linq.Enumerable.First[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Collections.Generic.IEnumerable`1<System.__Canon>)
   at Avira.OE.BrowserExtensionConnector.FirefoxProductInfo.ExtensionIsInstalled(System.String)
   at Avira.OE.BrowserExtensionConnector.SafeSearchProductInfo.IsInstalled(Avira.OE.WinCore.Browser)
   at Avira.OE.WinCore.BrowserInfo.GetBrowsersData(System.Func`2<Avira.OE.WinCore.Browser,Boolean>)
   at Avira.OE.BrowserExtensionConnector.AviraSafeSearchStatusConnector.GetBrowserInfo()
   at Avira.OE.ServiceHost.ComputerAndServicesInfo.SetSafeSearchPayload(Avira.OE.WinCore.Interface.DevCheckUpdatePayload)
   at Avira.OE.ServiceHost.ComputerAndServicesInfo.CreateMessagePayload()
   at Avira.OE.ServiceHost.ServiceHost.DispatchAnonymousSyncStatus(Avira.OE.Communicator.Interface.ICommunicator)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (08/09/2014 03:02:25 PM) (Source: Avira Service Host) (User: )
Description: Failed to process session change. System.InvalidOperationException: Sequence contains no elements
   at System.Linq.Enumerable.First[TSource](IEnumerable`1 source)
   at Avira.OE.BrowserExtensionConnector.FirefoxProductInfo.ExtensionIsInstalled(String extensionId)
   at Avira.OE.BrowserExtensionConnector.ExtensionStatusMonitor`1.StartWatching(TimeSpan timeSpan)
   at Avira.OE.BrowserExtensionConnector.AviraSafeSearchStatusConnector.OnSessionChange(Int32 sessionId, SessionChangeReason reason)
   at Avira.OE.ServiceHost.ServiceHost.OnSessionChange(SessionChangeDescription changeDescription)
   at System.ServiceProcess.ServiceBase.DeferredSessionChange(Int32 eventType, Int32 sessionId)

Error: (08/09/2014 03:01:49 PM) (Source: Avira Antivirus) (User: NT AUTHORITY)
Description: The keyfile contains no valid license. The service will be stopped!

Error: (07/31/2014 02:16:41 PM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.CompositionException
Stack:
   at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(System.ComponentModel.Composition.Hosting.ImportEngine, System.ComponentModel.Composition.Primitives.ComposablePart, System.ComponentModel.Composition.Primitives.ExportDefinition)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart, System.ComponentModel.Composition.Primitives.ExportDefinition, Boolean)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider+CatalogExport.GetExportedValueCore()
   at System.ComponentModel.Composition.Primitives.Export.get_Value()
   at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ComponentModel.Composition.Primitives.Export)
   at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValuesCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (07/31/2014 02:16:30 PM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.CompositionException
Stack:
   at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(System.ComponentModel.Composition.Hosting.ImportEngine, System.ComponentModel.Composition.Primitives.ComposablePart, System.ComponentModel.Composition.Primitives.ExportDefinition)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart, System.ComponentModel.Composition.Primitives.ExportDefinition, Boolean)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider+CatalogExport.GetExportedValueCore()
   at System.ComponentModel.Composition.Primitives.Export.get_Value()
   at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ComponentModel.Composition.Primitives.Export)
   at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValuesCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (07/31/2014 02:16:16 PM) (Source: .NET Runtime) (User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.CompositionException
Stack:
   at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(System.ComponentModel.Composition.Hosting.ImportEngine, System.ComponentModel.Composition.Primitives.ComposablePart, System.ComponentModel.Composition.Primitives.ExportDefinition)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart, System.ComponentModel.Composition.Primitives.ExportDefinition, Boolean)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider+CatalogExport.GetExportedValueCore()
   at System.ComponentModel.Composition.Primitives.Export.get_Value()
   at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ComponentModel.Composition.Primitives.Export)
   at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValuesCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (07/31/2014 02:15:34 PM) (Source: Avira Antivirus) (User: NT AUTHORITY)
Description: The keyfile contains no valid license. The service will be stopped!


System errors:
=============
Error: (08/09/2014 03:03:11 PM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly.  It has done this 3 time(s).

Error: (08/09/2014 03:03:00 PM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/09/2014 03:02:50 PM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (08/09/2014 03:01:59 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
BHDrvx64
ccSet_NAV
SymIRON

Error: (07/31/2014 02:16:41 PM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly.  It has done this 3 time(s).

Error: (07/31/2014 02:16:31 PM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly.  It has done this 2 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (07/31/2014 02:16:18 PM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (07/31/2014 02:16:01 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
BHDrvx64
ccSet_NAV
SymIRON

Error: (07/31/2014 02:14:22 PM) (Source: Service Control Manager) (User: )
Description: The Avira Service Host service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 10000 milliseconds: Restart the service.

Error: (07/31/2014 02:13:50 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
BHDrvx64
ccSet_NAV
SymIRON


Microsoft Office Sessions:
=========================
Error: (08/09/2014 03:03:11 PM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.CompositionException
Stack:
   at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(System.ComponentModel.Composition.Hosting.ImportEngine, System.ComponentModel.Composition.Primitives.ComposablePart, System.ComponentModel.Composition.Primitives.ExportDefinition)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart, System.ComponentModel.Composition.Primitives.ExportDefinition, Boolean)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider+CatalogExport.GetExportedValueCore()
   at System.ComponentModel.Composition.Primitives.Export.get_Value()
   at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ComponentModel.Composition.Primitives.Export)
   at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValuesCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (08/09/2014 03:03:00 PM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.CompositionException
Stack:
   at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(System.ComponentModel.Composition.Hosting.ImportEngine, System.ComponentModel.Composition.Primitives.ComposablePart, System.ComponentModel.Composition.Primitives.ExportDefinition)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart, System.ComponentModel.Composition.Primitives.ExportDefinition, Boolean)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider+CatalogExport.GetExportedValueCore()
   at System.ComponentModel.Composition.Primitives.Export.get_Value()
   at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ComponentModel.Composition.Primitives.Export)
   at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValuesCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (08/09/2014 03:02:34 PM) (Source: Application Error)(User: )
Description: Avira.OE.ServiceHost.exe1.1.17.3100053ba89c2KERNELBASE.dll6.1.7601.1840953159a86e04343520000c42d97801cfb40cc3314d55C:\Program Files (x86)\Avira\My Avira\Avira.OE.ServiceHost.exeC:\Windows\syswow64\KERNELBASE.dll1a0eada5-2000-11e4-a274-14dae9be77ae

Error: (08/09/2014 03:02:32 PM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
   at System.Linq.Enumerable.First[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.Collections.Generic.IEnumerable`1<System.__Canon>)
   at Avira.OE.BrowserExtensionConnector.FirefoxProductInfo.ExtensionIsInstalled(System.String)
   at Avira.OE.BrowserExtensionConnector.SafeSearchProductInfo.IsInstalled(Avira.OE.WinCore.Browser)
   at Avira.OE.WinCore.BrowserInfo.GetBrowsersData(System.Func`2<Avira.OE.WinCore.Browser,Boolean>)
   at Avira.OE.BrowserExtensionConnector.AviraSafeSearchStatusConnector.GetBrowserInfo()
   at Avira.OE.ServiceHost.ComputerAndServicesInfo.SetSafeSearchPayload(Avira.OE.WinCore.Interface.DevCheckUpdatePayload)
   at Avira.OE.ServiceHost.ComputerAndServicesInfo.CreateMessagePayload()
   at Avira.OE.ServiceHost.ServiceHost.DispatchAnonymousSyncStatus(Avira.OE.Communicator.Interface.ICommunicator)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (08/09/2014 03:02:25 PM) (Source: Avira Service Host)(User: )
Description: Failed to process session change. System.InvalidOperationException: Sequence contains no elements
   at System.Linq.Enumerable.First[TSource](IEnumerable`1 source)
   at Avira.OE.BrowserExtensionConnector.FirefoxProductInfo.ExtensionIsInstalled(String extensionId)
   at Avira.OE.BrowserExtensionConnector.ExtensionStatusMonitor`1.StartWatching(TimeSpan timeSpan)
   at Avira.OE.BrowserExtensionConnector.AviraSafeSearchStatusConnector.OnSessionChange(Int32 sessionId, SessionChangeReason reason)
   at Avira.OE.ServiceHost.ServiceHost.OnSessionChange(SessionChangeDescription changeDescription)
   at System.ServiceProcess.ServiceBase.DeferredSessionChange(Int32 eventType, Int32 sessionId)

Error: (08/09/2014 03:01:49 PM) (Source: Avira Antivirus)(User: NT AUTHORITY)
Description: 0x0

Error: (07/31/2014 02:16:41 PM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.CompositionException
Stack:
   at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(System.ComponentModel.Composition.Hosting.ImportEngine, System.ComponentModel.Composition.Primitives.ComposablePart, System.ComponentModel.Composition.Primitives.ExportDefinition)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart, System.ComponentModel.Composition.Primitives.ExportDefinition, Boolean)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider+CatalogExport.GetExportedValueCore()
   at System.ComponentModel.Composition.Primitives.Export.get_Value()
   at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ComponentModel.Composition.Primitives.Export)
   at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValuesCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (07/31/2014 02:16:30 PM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.CompositionException
Stack:
   at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(System.ComponentModel.Composition.Hosting.ImportEngine, System.ComponentModel.Composition.Primitives.ComposablePart, System.ComponentModel.Composition.Primitives.ExportDefinition)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart, System.ComponentModel.Composition.Primitives.ExportDefinition, Boolean)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider+CatalogExport.GetExportedValueCore()
   at System.ComponentModel.Composition.Primitives.Export.get_Value()
   at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ComponentModel.Composition.Primitives.Export)
   at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValuesCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (07/31/2014 02:16:16 PM) (Source: .NET Runtime)(User: )
Description: Application: Avira.OE.ServiceHost.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ComponentModel.Composition.CompositionException
Stack:
   at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(System.ComponentModel.Composition.Hosting.ImportEngine, System.ComponentModel.Composition.Primitives.ComposablePart, System.ComponentModel.Composition.Primitives.ExportDefinition)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart, System.ComponentModel.Composition.Primitives.ExportDefinition, Boolean)
   at System.ComponentModel.Composition.Hosting.CatalogExportProvider+CatalogExport.GetExportedValueCore()
   at System.ComponentModel.Composition.Primitives.Export.get_Value()
   at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.ComponentModel.Composition.Primitives.Export)
   at System.ComponentModel.Composition.Hosting.ExportProvider.GetExportedValuesCore[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]](System.String)
   at Avira.OE.ServiceHost.ServiceHost.Initialize(System.Object)
   at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
   at System.Threading.ThreadPoolWorkQueue.Dispatch()
   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

Error: (07/31/2014 02:15:34 PM) (Source: Avira Antivirus)(User: NT AUTHORITY)
Description: 0x0


CodeIntegrity Errors:
===================================
  Date: 2013-10-24 22:39:55.154
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\iaStor.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2013-10-24 22:39:55.014
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\iaStor.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.



=========================== Installed Programs ============================
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\...\InstallShield_{1F7424F8-F992-48BC-90EF-7C4DB0405E3F}) (Version: 1.7.17.25416 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.7.17.25416 - Alcor Micro Corp.) Hidden
Apple Application Support (HKLM-x32\...\{21ECABC3-40B2-42DF-8E21-ACF3A4D0D95A}) (Version: 3.0.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ASUS AI Recovery (HKLM-x32\...\{D39F0676-163E-4595-A917-E28F99BBD4D2}) (Version: 1.0.14 - ASUS)
ASUS FancyStart (HKLM-x32\...\{2B81872B-A054-48DA-BE3B-FA5C164C303A}) (Version: 1.0.8 - ASUSTeK Computer Inc.)
ASUS FancyStart (HKLM-x32\...\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}) (Version: 1.1.1 - ASUSTeK Computer Inc.)
ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.0.21 - ASUS)
ASUS Live Update (HKLM-x32\...\{E657B243-9AD4-4ECC-BE81-4CCF8D667FD0}) (Version: 2.5.9 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}) (Version: 1.1.43 - ASUS)
ASUS Secure Delete (HKLM\...\{761C6783-D3BC-48AB-8E7C-61CE918A8436}) (Version: 1.00.0006 - ASUS)
ASUS SmartLogon (HKLM-x32\...\{64452561-169F-4A36-A2FF-B5E118EC65F5}) (Version: 1.0.0011 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 1.02.0033 - ASUS)
ASUS U Series ScreenSaver (HKLM-x32\...\ASUS U Series ScreenSaver) (Version: 1.0.0002 - ASUS)
ASUS Virtual Camera (HKLM-x32\...\{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}) (Version: 1.0.21 - asus)
AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.5.103 - ASUSTEK)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0008 - ASUS)
Avira (HKLM-x32\...\{142be4a8-895b-4ed9-b1ff-11c76357e3df}) (Version: 1.1.17.31000 - Avira Operations GmbH & Co. KG)
Avira (x32 Version: 1.1.17.31000 - Avira Operations GmbH & Co. KG) Hidden
Avira Free Antivirus (HKLM-x32\...\Avira AntiVir Desktop) (Version: 14.0.5.464 - Avira)
Best Buy pc app (Version: 3.2.2.0 - Best Buy) Hidden
Best Buy pc app (x32 Version: 3.2.2.0 - Best Buy) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Buzzdock (HKLM\...\{ac225167-00fc-452d-94c5-bb93600e7d9a}) (Version:  - Alactro LLC)
Canon PhotoRecord (HKLM-x32\...\PhotoRecord) (Version:  - )
Canon Utilities PhotoStitch 3.1 (HKLM-x32\...\Canon PhotoStitch 3.1) (Version:  - )
Canon Utilities RAW Image Converter2 (HKLM-x32\...\Canon Utilities RAW Image Converter2) (Version:  - )
Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowserEXDeInstall) (Version:  - )
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.1908 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.1908 - CyberLink Corp.) Hidden
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.3602c - CyberLink Corp.)
CyberLink Power2Go (x32 Version: 6.1.3602c - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5C78021E-3C8E-4EDF-97EA-E9B8D808FD6D}) (Version:  - Microsoft)
ETDWare PS/2-X64 8.0.5.0_WHQL (HKLM\...\Elantech) (Version: 8.0.5.0 - ELAN Microelectronic Corp.)
Fast Boot (HKLM\...\{13F4A7F3-EABC-4261-AF6B-1317777F0755}) (Version: 1.0.10 - ASUS)
Fresco Logic USB3.0 Host Controller (HKLM\...\{B1E301A1-C2B4-4B0B-AF31-C71F8A53DCDA}) (Version: 3.0.119.1 - Fresco Logic Inc.)
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Officejet Pro 8600 Basic Device Software (HKLM\...\{2D5E3D2B-919F-407C-8757-E64827518BB6}) (Version: 25.0.619.0 - Hewlett-Packard Co.)
HP Officejet Pro 8600 Help (HKLM-x32\...\{B6F5C6D8-C443-4B55-932F-AE11B5743FC4}) (Version: 140.0.2.2 - Hewlett Packard)
HP Officejet Pro 8600 Product Improvement Study (HKLM\...\{F792E5B0-11C4-4C68-8A63-FB5F52749180}) (Version: 25.0.619.0 - Hewlett-Packard Co.)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.12412 - HP)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Intel PROSet Wireless (Version:  - ) Hidden
Intel PROSet Wireless (x32 Version:  - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2291 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
Intel® Turbo Boost Technology Monitor (HKLM\...\{39F4C6F9-618A-4E5B-8FB2-6BD661174E32}) (Version: 1.0.400.4 - Intel)
Intel® WiDi (HKLM-x32\...\{25680C01-6753-4FE9-A891-7857F26457C1}) (Version: 2.1.35.0 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version:  - )
Intel® PROSet/Wireless WiMAX Software (HKLM\...\{5C1DA3D9-F590-4317-A4FB-274F658E504B}) (Version: 6.05.0000 - Intel Corporation)
iTunes (HKLM\...\{33E28B58-7BA0-47B7-AA01-9225ABA2B8A9}) (Version: 11.3.0.54 - Apple Inc.)
Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217025FF}) (Version: 7.0.650 - Oracle)
Java Auto Updater (x32 Version: 2.1.65.20 - Oracle, Inc.) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Logitech Harmony Remote Software (HKLM-x32\...\{634F79E1-2A41-4C40-9E8D-89EC740AC9D6}) (Version: 1.0.110307 - Logitech)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUSR) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
Music Manager (HKCU\...\MusicManager) (Version:  - Google, Inc.)
Norton AntiVirus (HKLM-x32\...\NAV) (Version: 19.9.1.14 - Symantec Corporation)
Nuance PDF Reader (HKLM-x32\...\{B480904D-F73F-4673-B034-8A5F492C9184}) (Version: 6.00.0041 - Nuance Communications, Inc.)
Paramount Download Manager (HKCU\...\2170417566.www.paramountmovies.com) (Version:  - www.paramountmovies.com)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6428 - Realtek Semiconductor Corp.)
SceneSwitch (HKLM-x32\...\{5172E572-C175-4F80-A6D5-5CB45826AD61}) (Version: 1.0.6 - ASUS)
Sendori (HKLM-x32\...\Sendori) (Version: 2.0.18 - Sendori, Inc.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Sonic Focus (HKLM-x32\...\{09BCB9CE-964B-4BDA-AE46-B5A0ABEF1D3F}) (Version: 1.0.0.4 - Synopsys )
Spring Smart 2013.11.07.204203 (HKLM\...\Spring Smart) (Version: 2013.11.07.204203 - Spring Smart)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4ACD847E-547D-493F-9A86-F73EAE1B5174}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{C0BDC1DE-C35E-422B-8CBD-C1D555468720}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUSR_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUSR_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUSR_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{91140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUSR_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.31.1 - ASUS)
Wireless Console 3 (HKLM-x32\...\{8150221C-8F7E-4997-AD4E-AFDEE7F4B410}) (Version: 3.0.21 - ASUS)
Zoom (HKCU\...\ZoomUMX) (Version: 1.5 - Zoom Video Communications, Inc.)

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Teredo Tunneling Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.

Name: Symantec Iron Driver
Description: Symantec Iron Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SymIRON
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: BHDrvx64
Description: BHDrvx64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: BHDrvx64
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Norton AntiVirus Settings Manager
Description: Norton AntiVirus Settings Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ccSet_NAV
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.


========================= Memory info: ===================================

Percentage of memory in use: 47%
Total physical RAM: 8102.76 MB
Available physical RAM: 4283.02 MB
Total Pagefile: 16203.7 MB
Available Pagefile: 11900.81 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.71 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:673.64 GB) (Free:594.6 GB) NTFS

========================= Users: ========================================

User accounts for \\YO-ASUS

Administrator            Guest                    Yo                       

========================= Restore Points ==================================

23-07-2014 08:00:16 Windows Update
24-07-2014 08:00:11 Windows Update
26-07-2014 04:34:21 Windows Update
27-07-2014 22:19:57 Removed Nuance PDF Reader.
29-07-2014 16:57:49 Restore Operation
31-07-2014 19:22:49 Installed Java 7 Update 65
31-07-2014 19:40:54 Windows Update
09-08-2014 21:49:24 Scheduled Checkpoint

**** End of log ****
 



#6 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 10 August 2014 - 08:23 PM

Here are the results of the MBAM 2.0 scan:

 

==

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 8/10/2014
Scan Time: 8:01:45 PM
Logfile: MBAM Log 08102014.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.08.10.07
Rootkit Database: v2014.08.04.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Yo

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 306481
Time Elapsed: 6 min, 54 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 4
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\utilSpringSmart.exe, 4504, Delete-on-Reboot, [ef007e461e5dd462fb3ef966877a58a8]
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\updateSpringSmart.exe, 3240, Delete-on-Reboot, [58979e262655bc7ade5b1b44758ca55b]
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\SpringSmart.BrowserAdapter.exe, 18500, Delete-on-Reboot, [e30cb113adcef046f130859cc73d956b]
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\SpringSmart.PurBrowse64.exe, 516, Delete-on-Reboot, [e30cb113adcef046f130859cc73d956b]

Modules: 1
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\{a88c5367-7ba7-4188-92bf-b63ed9a9e22e}.dll, Delete-on-Reboot, [e30cb113adcef046f130859cc73d956b],

Registry Keys: 16
PUP.Optional.SpringSmart.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\Util Spring Smart, Quarantined, [ef007e461e5dd462fb3ef966877a58a8],
PUP.Optional.SpringSmart.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\Update Spring Smart, Quarantined, [58979e262655bc7ade5b1b44758ca55b],
PUP.Optional.BrowseFox.A, HKLM\SOFTWARE\CLASSES\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}, Quarantined, [f0ff576db5c62511a2874957778b24dc],
PUP.Optional.BrowseFox.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{4AA46D49-459F-4358-B4D1-169048547C23}, Quarantined, [f0ff576db5c62511a2874957778b24dc],
PUP.Optional.SpringSmart.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\Spring Smart, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\{ac225167-00fc-452d-94c5-bb93600e7d9a}, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52}, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, HKLM\SOFTWARE\CLASSES\TYPELIB\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, HKLM\SOFTWARE\CLASSES\INTERFACE\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB}, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\INTERFACE\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5}, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\TYPELIB\{A2D733A7-73B0-4C6B-B0C7-06A432950B66}, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.Sanbreel.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\{a88c5367-7ba7-4188-92bf-b63ed9a9e22e}w64, Quarantined, [0de274505a2144f23ebdb48655af54ac],
PUP.Optional.SpringSmart.A, HKLM\SOFTWARE\WOW6432NODE\Spring Smart, Quarantined, [b738754f2b5010261b32cc580ef6a759],
PUP.Optional.SpringSmart.A, HKU\S-1-5-21-2428368361-4201727474-3480349180-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\Spring Smart, Delete-on-Reboot, [ba3544805d1e3ef8796f3aebd03410f0],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 4
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart, Delete-on-Reboot, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin, Delete-on-Reboot, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\plugins, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\TEMP, Quarantined, [e30cb113adcef046f130859cc73d956b],

Files: 26
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\utilSpringSmart.exe, Delete-on-Reboot, [ef007e461e5dd462fb3ef966877a58a8],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\updateSpringSmart.exe, Delete-on-Reboot, [58979e262655bc7ade5b1b44758ca55b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\SpringSmart.ico, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\SpringSmartUn.exe, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\SpringSmartUninstall.exe, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\7za.exe, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\BrowserAdapter.7z, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\BrowserAdapterS.7z, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\SpringSmart.BrowserAdapter.exe, Delete-on-Reboot, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\SpringSmart.BrowserFilter.Helper.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\SpringSmart.PurBrowse.zip, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\SpringSmart.PurBrowse64.exe, Delete-on-Reboot, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\SpringSmartBAApp.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\SpringSmartBrowserFilter.exe, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\sqlite3.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\{a88c5367-7ba7-4188-92bf-b63ed9a9e22e}.dll, Delete-on-Reboot, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\plugins\SpringSmart.Bromon.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\plugins\SpringSmart.BroStats.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\plugins\SpringSmart.BrowserAdapter.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\plugins\SpringSmart.BrowserAdapterS.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\plugins\SpringSmart.BrowserFilter.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\plugins\SpringSmart.CompatibilityChecker.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\plugins\SpringSmart.IEUpdate.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\plugins\SpringSmart.PurBrowse.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.SpringSmart.A, C:\Program Files (x86)\Spring Smart\bin\plugins\SpringSmart.Repmon.dll, Quarantined, [e30cb113adcef046f130859cc73d956b],
PUP.Optional.Sanbreel.A, C:\Windows\System32\drivers\{a88c5367-7ba7-4188-92bf-b63ed9a9e22e}w64.sys, Quarantined, [0de274505a2144f23ebdb48655af54ac],

Physical Sectors: 0
(No malicious items detected)


(end)



#7 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 10 August 2014 - 09:29 PM

The results of the Malwarebytes Anti-Rootkit:  No malware found.



#8 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 10 August 2014 - 09:34 PM

Here are the results of the rKill scan:

 

==

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/10/2014 09:30:32 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Windows\SysWOW64\ACEngSvr.exe (PID: 1700) [WD-HEUR]
 * C:\Users\Yo\AppData\Local\Programs\Google\MusicManager\MusicManager.exe (PID: 4472) [UP-HEUR]

2 proccesses terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * Cannot edit the HOSTS file.
 * Permissions could not be fixed. Use Hosts-perm.bat to fix permissions: http://www.bleepingcomputer.com/download/hosts-permbat/

Program finished at: 08/10/2014 09:31:37 PM
Execution time: 0 hours(s), 1 minute(s), and 4 seconds(s)
 



#9 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 10 August 2014 - 09:39 PM

Two things that are probably important to mention... even though I set the Avira Free Anti-virus to not protect, it may have interfered with two of the scans.  When I ran the Malwarebytes Anti-Malware (MBAM 2.0) and chose to Apply Actions to the findings, Avira popped up in the corner of the screen and said that it had blocked a suspicious program from making registry edits.

 

Then, when I ran RKill it came up with a message that said "Host File Blocked" then had a date and time stamp and then said:

 

Type:  Host file blocked

 

For your security access to the Hosts file has been blocked.

 

Should I attempt to further disable Avira and re-run these scans?

 

Thanks!



#10 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,769 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:06 AM

Posted 10 August 2014 - 11:25 PM

No. That's fine.

 

p22002970.gif You're running two AV programs, Avira and Norton.

You must uninstall one of them.

If Norton use this tool: http://www.majorgeeks.com/files/details/norton_removal_tool.html

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#11 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 11 August 2014 - 08:28 PM

I have removed Norton Antivirus with the recommended tool.  TempFileCleaner ran as expected.

 

Here are the results of AdwCleaner:

 

==

 

# AdwCleaner v3.304 - Report created 11/08/2014 at 20:23:03
# Updated 08/08/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Yo - YO-ASUS
# Running from : C:\Users\Yo\Downloads\adwcleaner_3.304.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\PCProxy.DataContainer
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\BingBar_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9DC8FA51-B596-4F77-802C-5B295919C205}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3E28F712-0D6C-4EE3-AC8C-8F060F5D7C33}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{533403E2-6E21-4615-9E28-43F4E97E977B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6CE321DA-DC11-45C6-A0FC-4E8A7D978ABC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6EEBC7FF-67DA-4B90-9251-C2C5696E4B48}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{74137531-80F7-406F-9543-7D11385FA8C8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{832599B2-55BF-4437-8F3E-030CF5AEB262}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9B7B034B-944A-4261-B487-862F642F7615}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B1A429DB-FB06-4645-B7C0-0CC405EAD3CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DD67706E-819E-4EBD-BF8D-6D6147CC7A49}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F62A4AF9-58B4-4FEC-89CC-D717A547D8E8}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17207


-\\ Mozilla Firefox v31.0 (x86 en-US)

[ File : C:\Users\Yo\AppData\Roaming\Mozilla\Firefox\Profiles\bnfr89a9.default-1395185885721\prefs.js ]


*************************

AdwCleaner[R0].txt - [1989 octets] - [11/08/2014 20:18:59]
AdwCleaner[S0].txt - [1940 octets] - [11/08/2014 20:23:03]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2000 octets] ##########
 



#12 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 11 August 2014 - 08:42 PM

Here are the results of the Junkware Removal Tool:

 

==

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Yo on Mon 08/11/2014 at 20:31:32.64
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\\best buy pc app



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\users\default user\start menu\programs\startup\best buy pc app.lnk"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{0566E0AF-0663-492B-B266-8DCF0AF75746}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{13639F4C-781C-4CCA-A25A-0538B2975481}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{1D88B4A3-36E6-47A2-89C4-6D204FD72AFA}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{4CC1DC71-0AAD-4E9B-96A9-2F52FF768363}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{54FC17F9-3F44-4AE1-83E8-B385B1E2A72E}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{7FA9952F-B851-492D-A763-912EF8A1679E}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{88361E24-3B00-4B0B-8BFD-BA1C64D3EBCD}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{88FAA1DB-3908-4EC8-9155-8EBB4CF6982A}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{98CBB876-0925-43CE-9A17-209B5DB82DE6}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{A1A4EA4C-3054-40F7-A49C-95410E4DB159}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{A358D75A-AC3B-4D00-B2A9-EC4E45C8CA9E}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{A79C62E4-C75D-49B6-A174-4BFAFA7F0E45}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{D03D0166-DBEE-47E5-B163-905A35ECC30F}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{DB892E87-9F36-4C30-A31C-82B89D2E8713}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{DF47AFCF-1693-47D8-AB5C-0471A8E92FCE}
Successfully deleted: [Empty Folder] C:\Users\Yo\appdata\local\{F435F931-43F3-4585-B29F-81D56BA42AAA}



~~~ FireFox

Emptied folder: C:\Users\Yo\AppData\Roaming\mozilla\firefox\profiles\bnfr89a9.default-1395185885721\minidumps [1 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 08/11/2014 at 20:35:53.05
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#13 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 11 August 2014 - 10:59 PM

Here are the results of the ESET Scan:

 

==

 

C:\Program Files (x86)\Sendori\sendori-win-upgrader.exe    a variant of Win32/AdWare.Sendori.A application
C:\Program Files (x86)\Sendori\Sendori.Library.dll    a variant of MSIL/Adware.Sendori.A application
C:\Program Files (x86)\Sendori\Sendori64.dll    a variant of Win32/AdWare.Sendori.A application
C:\Program Files (x86)\Sendori\SendoriControl.exe    a variant of Win32/AdWare.Sendori.A application
C:\Program Files (x86)\Sendori\SendoriLSP64.exe    a variant of Win32/AdWare.Sendori.A application
C:\Program Files (x86)\Sendori\Uninstall.exe    a variant of Win32/AdWare.Sendori.A application
C:\Windows\System32\Sendori.dll    a variant of Win32/AdWare.Sendori.A application
C:\Windows\SysWOW64\Sendori.dll    a variant of Win32/AdWare.Sendori.A application
 



#14 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,769 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:04:06 AM

Posted 11 August 2014 - 11:38 PM

How is computer doing?

 

p22002970.gif Update Firefox to the current 31.0 version.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#15 Stampster

Stampster
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:07:06 AM

Posted 12 August 2014 - 10:00 PM

The computer seems to doing ok, but I'm concerned about security. I removed Norton Antivirus and I diabled Avira while running some of the scans, but now I can't seem to get Avira running again.  I'm not sure why, but even when I select "Run As Administrator" it won't turn back on. I'd be fine with removing it entirely and going with a different protection scheme (or re-installing Avira) if there is a safe way to do that without causing problems.

 

Do you have any more advice?

 

Thanks!






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users