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JAVA freezing my PC


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21 replies to this topic

#1 JamAli

JamAli

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Posted 09 August 2014 - 05:27 PM

Good day,

 

User level: Amateur

 

Problem: Whenever I install JAVA my computer starts to freeze or show the Blue Screen. I updated JAVA last year and it caused my computer to freeze with distorted pixelated views or go to the Blue Screen. I took it to a PC specialist and they found nothing wrong with monitor or CPU or programs. In frustration I removed the upgrade and no more problems! I also had no problems with any websites or games. Just a few weeks ago, I finally got rid of a virus and the helper advised me to get JAVA upgraded. I was wary, but if that was a possible reason for my virus I didn't want another virus - so I upgraded.

 

PC has been freezing like before, BSOD like before. This can happen as soon as PC boots up, or if I am on a website. Or if I am in a Microsoft document. It is very frustrating. The BSOD gives multiple errors - never the same one and I haven't written them down - in the future I will. And sometimes it does a crash dump.

 

Other changes: I also, on advice, downloaded ERUNT, (post virus removal)  but it was giving an error each start up so I uninstalled that.

 

Tried: I tried restoring from a point prior to the upgrade of JAVA - but a file is preventing that from occurring. I tried installing 32 or 64 bit JAVA - my PC is 64 but JAVA said try 32. I tried going back to an older version of JAVA. I finally uninstalled JAVA totally. (I think). I used CCleaner.

 

System: OS: Windows 7 Home Premium SP 1

 

              Dell Studio XPS 9100

             

              Processor: Intel® Core™ i7 CPU 930 @ 2.80GHz

 

              RAM: 6.00GB

 

              Type: 64-bit Operating System 

The problem remains. I would just like the computer to stay up when it is on.  I have a picture of the frozen screen - but no way to attach.

 

Thanks,

JamAli





 



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#2 frankp316

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Posted 09 August 2014 - 05:46 PM

Maybe you don't need Java. Once upon a time, websites used Java. They don't anymore. Java is mostly used for some games and chatrooms. If you don't do those things, you probably don't need Java. 



#3 JamAli

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Posted 09 August 2014 - 05:50 PM

I have tons of games. But even with me not seeing any evidence of JAVA on my PC - It is still crashing and freezing.



#4 JamAli

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Posted 18 August 2014 - 08:45 PM

Anyone? It's still happening. I've updated the graphics card. I don't know what else to try.



#5 jhayz

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Posted 19 August 2014 - 12:44 AM

Please go to C:\Windows\Minidump folder. Do you see any dmp logs from the folder?  If yes, then read the instruction of the second paragraph below.If not, configure small memory dump debugging information under startup and recovery.

> Right-click My Computer and choose Properties.
> Go to Advanced System Settings - Advance Tab.
> Under Startup and Recovery, click Settings...
> Look for 'write debugging information' and use small memory dump
> Checkmark overwrite any existing file

If there are latest created minidumps under C:\Windows\Minidump folder, please post the latest dmp logs (atleast 5) by :
Note : If dmp logs from minidump folder is not allowed due to security or admin permission problem, disable UAC control temporarily
or see this link.
> Highlight (holding ctrl key) and choosing the latest dmp logs by hitting enter or left mouse click.
> Right-click and choose send to desktop.
> When on desktop, highlight all dmp logs and right-click and send to compressed zipped folder.
> Upload and share the link by registering here https://www.box.com/
* minidumps log sample 010613 - 16676 -01.dmp -> 01 is for month - 06 for day - 13 is for year.
* If you use any 3rd party software such as Ccleaner, please uncheck the minidumps box so as not to remove the dump files next time.

 

Try downloading Speccy and then install the program.  To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

 

Download SecurityCheck.exe from Here

. Run SecurityCheck and follow the instruction from inside the code box.
. When the scan is finished, a notepad will automatically open as check.txt
   Please copy and paste the contents here on your next reply.

 

Download MiniToolBox and run the program. Select
List Last 10 Event Viewers, List Installed Programs and List Users, Partitions and Memory Size then click Go.
A notepad will open then copy-paste the report on your next reply.


Tekken
 


#6 JamAli

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Posted 19 August 2014 - 09:32 PM

Thanks jhayz,

 

See below the requested information.

 

JamAli

 

 

 

Link to dmp logs: https://app.box.com/s/zvfr4866wrdov9x6nbbf

 

Snapshot: http://speccy.piriform.com/results/B4IcnPsssGrPtYNZlUuYRkQ    

 

Security check: 

 

 Results of screen317's Security Check version 0.99.87  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Flash Player 14.0.0.145  
 Adobe Reader XI  
 Mozilla Firefox (30.0) 
 Google Chrome 34.0.1847.116  
 Google Chrome 35.0.1916.153  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 2% 
````````````````````End of Log`````````````````````` 
 

 

MiniToolBox report

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Aleiyia (administrator) on 19-08-2014 at 21:29:30
Running from "C:\Users\Aleiyia\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/19/2014 09:05:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0xb0c
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (08/19/2014 09:04:48 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x1bbc
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (08/19/2014 09:04:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x444
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (08/19/2014 09:04:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x120
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (08/19/2014 08:33:40 PM) (Source: Application Error) (User: )
Description: Faulting application name: pcdrcui.exe, version: 6.0.6426.22, time stamp: 0x52cfadb3
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0xea8
Faulting application start time: 0xpcdrcui.exe0
Faulting application path: pcdrcui.exe1
Faulting module path: pcdrcui.exe2
Report Id: pcdrcui.exe3
 
Error: (08/19/2014 07:57:29 PM) (Source: Application Error) (User: )
Description: Faulting application name: TOASTER.EXE, version: 1.0.3.50, time stamp: 0x4e6490af
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x000343e0
Faulting process id: 0x%9
Faulting application start time: 0xTOASTER.EXE0
Faulting application path: TOASTER.EXE1
Faulting module path: TOASTER.EXE2
Report Id: TOASTER.EXE3
 
Error: (08/18/2014 09:17:07 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.
 
Error: (08/18/2014 09:04:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: pcdrcui.exe, version: 6.0.6426.22, time stamp: 0x52cfadb3
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x1760
Faulting application start time: 0xpcdrcui.exe0
Faulting application path: pcdrcui.exe1
Faulting module path: pcdrcui.exe2
Report Id: pcdrcui.exe3
 
Error: (08/18/2014 08:55:43 PM) (Source: System Restore) (User: )
Description: System Restore did not run because the system was restarted, lost power, or stopped responding. Additional information: (Windows Update).
 
Error: (08/18/2014 08:55:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: sidebar.exe, version: 6.1.7601.17514, time stamp: 0x4ce7a1c7
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Fault offset: 0x00000000000c4102
Faulting process id: 0x12f8
Faulting application start time: 0xsidebar.exe0
Faulting application path: sidebar.exe1
Faulting module path: sidebar.exe2
Report Id: sidebar.exe3
 
 
System errors:
=============
 
Microsoft Office Sessions:
=========================
Error: (08/19/2014 09:05:10 PM) (Source: Application Error)(User: )
Description: DllHost.exe6.1.7600.163854a5bca54ntdll.dll6.1.7601.18247521eaf24c000037400000000000c4102b0c01cfbc1b2bd2cadcC:\Windows\system32\DllHost.exeC:\Windows\SYSTEM32\ntdll.dll69c3e976-280e-11e4-ad59-f04da23acf9c
 
Error: (08/19/2014 09:04:48 PM) (Source: Application Error)(User: )
Description: DllHost.exe6.1.7600.163854a5bc6b7ntdll.dll6.1.7601.18247521ea8e7c0000374000ce7531bbc01cfbc1b1e8e24f0C:\Windows\SysWOW64\DllHost.exeC:\Windows\SysWOW64\ntdll.dll5c4b1367-280e-11e4-ad59-f04da23acf9c
 
Error: (08/19/2014 09:04:35 PM) (Source: Application Error)(User: )
Description: DllHost.exe6.1.7600.163854a5bc6b7ntdll.dll6.1.7601.18247521ea8e7c0000374000ce75344401cfbc1b16ca44a5C:\Windows\SysWOW64\DllHost.exeC:\Windows\SysWOW64\ntdll.dll5490f740-280e-11e4-ad59-f04da23acf9c
 
Error: (08/19/2014 09:04:25 PM) (Source: Application Error)(User: )
Description: DllHost.exe6.1.7600.163854a5bc6b7ntdll.dll6.1.7601.18247521ea8e7c0000374000ce75312001cfbc1b107e3ccaC:\Windows\SysWOW64\DllHost.exeC:\Windows\SysWOW64\ntdll.dll4f122d77-280e-11e4-ad59-f04da23acf9c
 
Error: (08/19/2014 08:33:40 PM) (Source: Application Error)(User: )
Description: pcdrcui.exe6.0.6426.2252cfadb3ntdll.dll6.1.7601.18247521eaf24c000037400000000000c4102ea801cfbc16c109349eC:\Program Files\My Dell\pcdrcui.exeC:\Windows\SYSTEM32\ntdll.dll02e00074-280a-11e4-ad59-f04da23acf9c
 
Error: (08/19/2014 07:57:29 PM) (Source: Application Error)(User: )
Description: TOASTER.EXE1.0.3.504e6490afntdll.dll6.1.7601.18247521ea8e7c0000005000343e0
 
Error: (08/18/2014 09:17:07 PM) (Source: SideBySide)(User: )
Description: C:\Program Files\ATI\CIM\Bin64\SetACL64.exeC:\Program Files\ATI\CIM\Bin64\Microsoft.VC80.MFC.MANIFEST0
 
Error: (08/18/2014 09:04:27 PM) (Source: Application Error)(User: )
Description: pcdrcui.exe6.0.6426.2252cfadb3ntdll.dll6.1.7601.18247521eaf24c000037400000000000c4102176001cfbb51e28976c6C:\Program Files\My Dell\pcdrcui.exeC:\Windows\SYSTEM32\ntdll.dll255a5a9d-2745-11e4-ad82-f04da23acf9c
 
Error: (08/18/2014 08:55:43 PM) (Source: System Restore)(User: )
Description: Windows Update
 
Error: (08/18/2014 08:55:06 PM) (Source: Application Error)(User: )
Description: sidebar.exe6.1.7601.175144ce7a1c7ntdll.dll6.1.7601.18247521eaf24c000037400000000000c410212f801cfbb5083b1f9b5C:\Program Files\Windows Sidebar\sidebar.exeC:\Windows\SYSTEM32\ntdll.dlld77b0ce1-2743-11e4-ad82-f04da23acf9c
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-06-22 20:02:03.290
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-06-22 20:02:03.118
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-12-30 15:17:14.966
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-12-30 15:17:14.815
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-12-30 15:17:12.229
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-12-30 15:17:12.078
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-12-30 15:17:08.933
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-12-30 15:17:08.773
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-12-30 15:17:06.578
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2013-12-30 15:17:06.424
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\SysWOW64\FsUsbExDisk.Sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
 
=========================== Installed Programs ============================
12 Labours of Hercules (HKLM-x32\...\BFG-12 Labours of Hercules) (Version:  - )
64 Bit HP CIO Components Installer (Version: 7.2.8 - Hewlett-Packard) Hidden
7-Zip 4.62 (HKLM-x32\...\7-Zip) (Version:  - )
Acronis Disk Director Suite (HKLM-x32\...\{2300EE96-0A41-4FAB-BD03-989EC44577A0}) (Version: 10.0.2160 - Acronis)
Adelantado Trilogy: Book One (HKLM-x32\...\BFG-Adelantado Trilogy - Book One) (Version:  - )
Adelantado Trilogy: Book Three (HKLM-x32\...\BFG-Adelantado Trilogy - Book Three) (Version:  - )
Adelantado Trilogy: Book Two (HKLM-x32\...\BFG-Adelantado Trilogy - Book Two) (Version:  - )
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.7.0.2090 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.7.0.2090 - Adobe Systems Incorporated) Hidden
Adobe Download Assistant (HKLM-x32\...\com.adobe.downloadassistant.AdobeDownloadAssistant) (Version: 1.2.5 - Adobe Systems Incorporated)
Adobe Download Assistant (x32 Version: 1.2.5 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Age of Empires® III: Complete Collection (HKLM-x32\...\Steam App 105450) (Version:  - )
AIO_CDB_Software (x32 Version: 130.0.365.000 - Hewlett-Packard) Hidden
AIO_Scan (x32 Version: 130.0.421.000 - Hewlett-Packard) Hidden
AMD Accelerated Video Transcoding (Version: 12.10.100.30328 - Advanced Micro Devices, Inc.) Hidden
AMD APP SDK Runtime (Version: 10.0.1016.4 - Advanced Micro Devices Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{5AE0838D-19B1-5D12-5FE8-E6503B2C8716}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Media Foundation Decoders (Version: 1.0.80328.2204 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Arizona Rose and the Pirates' Riddles (HKLM-x32\...\BFG-Arizona Rose and the Pirates' Riddles) (Version:  - )
ATI Catalyst Control Center (HKLM-x32\...\{055EE59D-217B-43A7-ABFF-507B966405D8}) (Version: 2.010.0517.1741 - )
Audacity 2.0.5 (HKLM-x32\...\Audacity_is1) (Version: 2.0.5 - Audacity Team)
avast! Free Antivirus (HKLM-x32\...\avast) (Version: 9.0.2021 - AVAST Software)
BearShare (HKLM-x32\...\BearShare) (Version: 10.0.0.131832 - Musiclab, LLC)
BearShare (x32 Version: 10.0.0.131832 - Musiclab, LLC) Hidden
Big Bang West (HKLM-x32\...\BFG-Big Bang West) (Version:  - )
Big Fish: Game Manager (HKLM-x32\...\BFGC) (Version: 3.3.0.2 - )
Bing Rewards Client Installer (x32 Version: 16.0.345.0 - Microsoft Corporation) Hidden
Bloggie Software (HKLM-x32\...\BloggieSoftware) (Version: 3.2.0.79 - Sony)
Bloggie Software (x32 Version: 3.2.0.79 - Sony Corporation) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Building the Great Wall of China (HKLM-x32\...\BFG-Building the Great Wall of China) (Version:  - )
Call of Duty 4: Modern Warfare (HKLM-x32\...\Steam App 7940) (Version:  - Infinity Ward)
Call of Duty: World at War (HKLM-x32\...\Steam App 10090) (Version:  - Treyarch)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center (x32 Version: 2013.0328.2218.38225 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2010.0517.1742.29870 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2013.0328.2218.38225 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Vista (x32 Version: 2010.0517.1742.29870 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2010.0517.1742.29870 - ATI Technologies, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2013.1008.932.15229 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2010.0517.1742.29870 - ATI) Hidden
Catalyst Control Center Localization All (x32 Version: 2013.0328.2218.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Czech (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Danish (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Dutch (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help English (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Finnish (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help French (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help German (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Greek (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Italian (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Japanese (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Korean (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Polish (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Russian (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Spanish (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Swedish (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Thai (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2010.0517.1741.29870 - ATI) Hidden
CCC Help Turkish (x32 Version: 2013.0328.2217.38225 - Advanced Micro Devices, Inc.) Hidden
ccc-core-static (x32 Version: 2010.0517.1742.29870 - ATI) Hidden
ccc-utility64 (Version: 2010.0517.1742.29870 - ATI) Hidden
ccc-utility64 (Version: 2013.0328.2218.38225 - Advanced Micro Devices, Inc.) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.15 - Piriform)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
Copy (x32 Version: 130.0.428.000 - Hewlett-Packard) Hidden
Core Temp 1.0 RC6 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.0 - Alcpu)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.0.1) (Version: 5.0.0.1 - Coupons.com Incorporated)
Criminal Minds (HKLM-x32\...\BFG-Criminal Minds) (Version:  - )
CSI: NY - The Game ® (HKLM-x32\...\BFG-CSI - NY - The Game) (Version:  - )
CyberLink PowerDVD 9.5 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.5.0.2829 - CyberLink Corp.)
CyberLink PowerDVD 9.5 (x32 Version: 9.5.0.2829 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.60 - Dell)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.60 - Dell)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{3BD7DD08-991B-4A2F-A165-614ED14EAADD}) (Version: 1.6.225.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.19 - ArcSoft)
Dell Stage (HKLM-x32\...\{FE182796-F6BA-486A-8590-89B7E8D1D60F}) (Version: 1.7.209.0 - Fingertapps)
Dell VideoStage (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.1.0.1011 - CyberLink Corp.)
Dell VideoStage (x32 Version: 1.1.0.1011 - CyberLink Corp.) Hidden
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.465.000 - Hewlett-Packard) Hidden
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
DivX Setup (HKLM-x32\...\DivX Setup) (Version: 2.6.1.44 - DivX, LLC)
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Druid Kingdom (HKLM-x32\...\BFG-Druid Kingdom) (Version:  - )
eBay (HKLM-x32\...\{A8B88634-7F90-402F-B66A-86429755F6A5}) (Version: 1.4.0 - eBay Inc.)
Empire Earth II Platinum (HKLM-x32\...\{1689460B-D337-4B15-88AE-1D455E7FD53B}) (Version: 1.2 - Sierra)
EPSON Connect version 1.0 (HKLM-x32\...\EPSON Connect_is1) (Version: 1.0 - Epson America Inc.)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{44F72193-F59C-4303-BAE8-E3E4BC1C122C}) (Version: 3.01.0003 - Seiko Epson Corporation)
Epson E-Web Print (HKLM-x32\...\{CEC98C2A-9ED5-49DA-9F3A-92434E0A4FA3}) (Version: 1.19.0000 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.30.00 - SEIKO EPSON CORPORATION)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON WF-3540 Series Printer Uninstall (HKLM\...\EPSON WF-3540 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Farm to Fork (HKLM-x32\...\BFG-Farm to Fork) (Version:  - )
Fax (x32 Version: 130.0.418.000 - Hewlett-Packard) Hidden
File Association Helper (HKLM\...\{C168639F-5810-4EC8-B1E8-0251AA8A771C}) (Version: 1.2.225.65451 - WinZip Computing International, LLC)
Finale 2009 (HKLM-x32\...\Finale 2009) (Version: 14.0.5.2 - MakeMusic)
Finders (HKLM-x32\...\BFG-Finders) (Version:  - )
Free Video to MP3 Converter version 5.0.32.1230 (HKLM-x32\...\Free Video to MP3 Converter_is1) (Version: 5.0.32.1230 - DVDVideoSoft Ltd.)
GameFly (HKLM-x32\...\GameFly) (Version: 1.2.033 - GameFly, Inc.)
GameFly (x32 Version: 1.2.033 - GameFly, Inc.) Hidden
GameFly Download Manager (HKCU\...\7998bdbe8c95db7f) (Version: 1.0.0.98 - GameFly)
Gardens Inc. 2: The Road to Fame (HKLM-x32\...\BFG-Gardens Inc. 2 - The Road to Fame) (Version:  - )
Garritan Instruments for Finale 2009 (HKLM\...\Garritan Instruments for Finale 2009_is1) (Version: v1.0.0.1 - Garritan)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 35.0.1916.153 - Google Inc.)
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
GoToAssist 8.0.0.514 (HKLM-x32\...\GoToAssist) (Version:  - )
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Grim Legends: The Forsaken Bride (HKLM-x32\...\BFG-Grim Legends - The Forsaken Bride) (Version:  - )
Hewlett-Packard ACLM.NET v1.1.0.0 (x32 Version: 1.00.0000 - Hewlett-Packard) Hidden
Hospital Hustle (HKLM-x32\...\BFG-Hospital Hustle) (Version:  - )
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Photosmart Officejet and Deskjet All-In-One Driver Software 13.0 Rel. B (HKLM\...\{B61ED343-0B14-4241-999C-490CB1A20DA4}) (Version: 13.0 - HP)
HP Product Detection (HKLM-x32\...\{A436F67F-687E-4736-BD2B-537121A804CF}) (Version: 11.14.0001 - HP)
HP Smart Web Printing 4.51 (HKLM\...\HP Smart Web Printing) (Version: 4.51 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
HPDiagnosticAlert (x32 Version: 1.00.0000 - Microsoft) Hidden
HPPhotoGadget (x32 Version: 130.0.282.000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (x32 Version: 2.04.0000 - Hewlett-Packard) Hidden
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 9.6.0.1014 - Intel Corporation)
Internet Explorer (x32 Version: 8 - Microsoft Corporation) Hidden
iTunes (HKLM\...\{76FF0F03-B707-4332-B5D1-A56C8303514E}) (Version: 11.0.4.4 - Apple Inc.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kingdom Chronicles (HKLM-x32\...\BFG-Kingdom Chronicles) (Version:  - )
Kingdom Tales (HKLM-x32\...\BFG-Kingdom Tales) (Version:  - )
Kingdom's Heyday (HKLM-x32\...\BFG-Kingdom's Heyday) (Version:  - )
LAME v3.99.3 (for Windows) (HKLM-x32\...\LAME_is1) (Version:  - )
Life Quest® 2: Metropoville (HKLM-x32\...\BFG-Life Quest 2 - Metropoville) (Version:  - )
LTCM Client (HKLM-x32\...\{B38E9B55-7136-4E66-A084-320512FF3F6F}) (Version: 1.20.3792 - Leader Technologies Inc)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Messenger Companion (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 365 ProPlus - en-us (HKLM\...\O365ProPlusRetail - en-us) (Version: 15.0.4631.1004 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MozyHome (HKLM\...\{3A360EBD-8A8C-61B2-D059-ADF6F6A751B2}) (Version: 2.26.3.393 - Mozy, Inc.)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Musicnotes Player V1.32.2 and Viewer V1.19.0 (HKLM-x32\...\Musicnotes Player_is1) (Version: 1.32.2 - Musicnotes Inc.)
Musicnotes Software Suite 1.5.5 (HKLM-x32\...\Musicnotes Combined Installer_is1) (Version: 1.5.5 - Musicnotes Inc.)
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
My Kingdom for the Princess IV (HKLM-x32\...\BFG-My Kingdom for the Princess IV) (Version:  - )
MyFreeCodec (HKCU\...\MyFreeCodec) (Version:  - )
Network64 (Version: 130.0.572.000 - Hewlett-Packard) Hidden
Network64 (Version: 140.0.221.000 - Hewlett-Packard) Hidden
Neverwinter Nights 2 - Deluxe (HKLM-x32\...\Neverwinter Nights 2 - Deluxe_is1) (Version:  - Atari)
Neverwinter Nights 2 (HKLM-x32\...\{F20C1251-1D0A-4944-B2AE-678581B33B19}) (Version: 1.00.0000 - Obsidian)
Northern Tale 3 (HKLM-x32\...\BFG-Northern Tale 3) (Version:  - )
NVIDIA GAME System Software 2.8.1 (HKLM-x32\...\{4F0C7CCF-5666-474B-B02E-AC514A95EC93}) (Version: 2.8.1 - NVIDIA Corporation)
NVIDIA PhysX (HKLM-x32\...\{64467D47-FFE4-4FBC-ABBA-A0DB829A17EB}) (Version: 9.12.0613 - NVIDIA Corporation)
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4631.1004 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4631.1004 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4631.1004 - Microsoft Corporation) Hidden
PDF Architect (HKLM-x32\...\{064A929A-4DE8-40CF-A901-BD40C14E4D25}) (Version: 1.1.83.9982 - pdfforge GmbH)
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.2 - pdfforge)
PhotoShowExpress (x32 Version: 2.0.028 - Sonic Solutions) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.986 - Even Balance, Inc.)
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (x32 Version: 9.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM-x32\...\RealPlayer 15.0) (Version: 15.0.4 - RealNetworks)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6050 - Realtek Semiconductor Corp.)
RealUpgrade 1.1 (x32 Version: 1.1.0 - RealNetworks, Inc.) Hidden
Rome - Total War - Gold Edition (HKLM-x32\...\{8B75D41A-95DF-4CC0-BAB2-6EF0D5043A98}) (Version: 1.5 - Sega)
Roxio Activation Module (x32 Version: 1.0 - Roxio) Hidden
Roxio BackOnTrack (x32 Version: 1.3.3 - Roxio) Hidden
Roxio Burn (HKLM-x32\...\{B2E47DE7-800B-40BB-BD1F-9F221C3AEE87}) (Version: 1.8.57.4 - Roxio)
Roxio Burn (x32 Version: 1.8 - Roxio) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.40.0 - Roxio)
Roxio Creator Starter (x32 Version: 1.0.311 - Roxio) Hidden
Roxio Creator Starter (x32 Version: 5.0.0 - Roxio) Hidden
Roxio Express Labeler 3 (x32 Version: 3.2.2 - Roxio) Hidden
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Royal Envoy 2 Survey (HKLM-x32\...\BFG-Royal Envoy 2 Survey) (Version:  - )
Royal Envoy 3 (HKLM-x32\...\BFG-Royal Envoy 3) (Version:  - )
Royal Envoy: Campaign for the Crown Collector's Edition (HKLM-x32\...\BFG-Royal Envoy - Campaign for the Crown Collectors Edition) (Version:  - )
Rush for Gold: California (HKLM-x32\...\BFG-Rush for Gold - California) (Version:  - )
Safecracker (HKLM-x32\...\BFG-Safecracker) (Version:  - )
Samsung Kies (HKLM-x32\...\InstallShield_{758C8301-2696-4855-AF45-534B1200980A}) (Version: 2.1.0.11095_121 - Samsung Electronics Co., Ltd.)
Samsung Kies (x32 Version: 2.1.0.11095_121 - Samsung Electronics Co., Ltd.) Hidden
Samsung Mobile phone USB driver Drive Software (HKLM\...\Samsung Mobile phone USB driver Drive) (Version:  - )
Samsung PC Studio 3 USB Driver Installer (HKLM-x32\...\{EBA29752-DDD2-4B62-B2E3-9841F92A3E3A}) (Version: 3.2.0.70701 - Samsung Electronics Co., Ltd.)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.5.29.0 - SAMSUNG Electronics Co., Ltd.)
Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Serif PagePlus Starter Edition 4 (HKLM-x32\...\{975944CC-90F8-43C8-9F7E-C722FC212E6B}) (Version: 4.0.0.4 - Serif (Europe) Ltd)
Settlers of the West (HKLM-x32\...\BFG-Settlers of the West) (Version:  - )
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Sherlock Holmes VS Jack the Ripper (HKLM-x32\...\BFG-Sherlock Holmes VS Jack the Ripper) (Version:  - )
Sherlock Holmes: The Awakened (HKLM-x32\...\BFG-Sherlock Holmes - The Awakened) (Version:  - )
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
SimCity 4 Deluxe (HKLM-x32\...\Steam App 24780) (Version:  - Maxis)
Skins (x32 Version: 2010.0517.1742.29870 - ATI) Hidden
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
SmartWebPrinting (x32 Version: 130.0.457.000 - Hewlett-Packard) Hidden
Software Updater (HKLM-x32\...\{C09D747A-BD47-42A9-915E-CEB6B1BB7C11}) (Version: 4.2.7 - SEIKO EPSON CORPORATION)
Soldier of Fortune Payback (HKLM-x32\...\{D713113D-A7CF-4409-AFCC-B0A48DD5B3DC}) (Version: 1.00.000 - Activision Value)
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
StarCraft II (HKLM-x32\...\StarCraft II) (Version:  - Blizzard Entertainment)
Status (x32 Version: 130.0.469.000 - Hewlett-Packard) Hidden
Steam (HKLM-x32\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation)
SWAT 4 (HKLM-x32\...\{AEF3EF2A-DCA7-43E1-AEA9-0F52C79290D9}) (Version: 1.1 - Sierra)
TeamViewer 6 (HKLM-x32\...\TeamViewer 6) (Version: 6.0.11656 - TeamViewer GmbH)
The Beardless Wizard (HKLM-x32\...\BFG-The Beardless Wizard) (Version:  - )
The Secrets of Da Vinci (HKLM-x32\...\BFG-The Secrets of Da Vinci) (Version:  - )
The Witcher 2 Enhanced Edition version 3.0 (HKLM-x32\...\The Witcher 2 Enhanced Edition_is1) (Version: 3.0 - CD Projekt RED)
THX TruStudio PC (HKLM-x32\...\{010A785B-F920-4350-821B-6309909C20BB}) (Version: 1.0 - Creative Technology Limited)
TOEFL Sample Questions (HKLM-x32\...\{A8E9FAEE-4AC2-4A38-99D9-55D1F26F8163}) (Version: 4.00.0000 - ETS)
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
Tradewinds Caravans (HKLM-x32\...\BFG-Tradewinds Caravans) (Version:  - )
TrayApp (x32 Version: 130.0.422.000 - Hewlett-Packard) Hidden
Twilight City: Love as a Cure (HKLM-x32\...\BFG-Twilight City - Love as a Cure) (Version:  - )
Unity Web Player (HKCU\...\UnityWebPlayer) (Version:  - Unity Technologies ApS)
UnloadSupport (x32 Version: 11.0.0 - Hewlett-Packard) Hidden
VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
Westward IV: All Aboard (HKLM-x32\...\BFG-Westward IV - All Aboard) (Version:  - )
Windows 7 Upgrade Advisor (HKLM-x32\...\{AB05F2C8-F608-403b-95E1-FD8ADFACD31E}) (Version: 2.0.5000.0 - Microsoft Corporation)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger Companion Core (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinZip 18.5 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C240E3}) (Version: 18.5.11111 - WinZip Computing, S.L. )
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version: 5.4.0.17371 - Blizzard Entertainment)
World of Zellians: Kingdom Builder ™ (HKLM-x32\...\BFG-World of Zellians - Kingdom Builder) (Version:  - )
YNAB 4 version 4.1.553 (HKLM-x32\...\com.ynab.YNAB4.LiveCaptive_is1) (Version: 4.1.553 - YouNeedABudget.com)
Youda Camper (HKLM-x32\...\BFG-Youda Camper) (Version:  - )
 
========================= Memory info: ===================================
 
Percentage of memory in use: 35%
Total physical RAM: 9206.93 MB
Available physical RAM: 5948.46 MB
Total Pagefile: 18412.03 MB
Available Pagefile: 14825.99 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.16 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:1384.98 GB) (Free:1090.44 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ALEIYA-PC
 
Administrator            Aleiyia                  Guest                    
 
 
**** End of log ****


#7 jhayz

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Posted 19 August 2014 - 09:58 PM

Hi, the speccy link is not found or empty including the shared minidumps as they are created shortcuts. Please retry again and follow the instructions as suggested.


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#8 JamAli

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Posted 19 August 2014 - 10:08 PM

Sorry bout that:

 

Speccy: http://speccy.piriform.com/results/B4IcnPsssGrPtYNZlUuYRkQ



#9 JamAli

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Posted 19 August 2014 - 10:15 PM

Trying again.

 

DMP files:

 

https://app.box.com/s/f20cad8y962dpne57zsy



#10 JamAli

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Posted 19 August 2014 - 10:17 PM

When I copy and paste instead of clicking, it works just fine. 



#11 jhayz

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Posted 19 August 2014 - 10:25 PM

I get speccy page not found... however, the minidumps will now be reviewed and would take some time. In the meantime, can you just attached the speccy report by box.com? You can save it by text format on File Menu then use box.com so I can just download it next time. :thumbup2:


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#12 JamAli

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Posted 19 August 2014 - 10:51 PM

Thanks much jhayz.

 

Speccy (via box.com):  https://app.box.com/s/858wns3qllb37u0xw8k8



#13 jhayz

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Posted 20 August 2014 - 05:31 AM

I updated JAVA last year and it caused my computer to freeze with distorted pixelated views or go to the Blue Screen.

 

:step1: One of the 2 minidumps points to a hardware problem and ATI driver which means it could be either a card that is faulty or need replacement or a driver version not compatible with your system. Since you were mentioning of reinstalled Windows, did you install the drivers for your video card from Dell Support Site? The AMD HD 5670 is available from the link. Remove the current installed video driver then install the downloaded driver file. Reboot if required during set up. If the problem persist on the pixelated BSOD, try cleaning, reseatting the card. If no change, then it could be a video card needs replacement.

 

:step2: The 2nd faulty software causing the bluescreen is aswsp.sys or Avast. You can either remove it completely and reinstall then update or replace it with free Microsoft Security Essentials.

 

:step3: Some errors reflected by Minitoolbox

Description: Faulting application name: pcdrcui.exe, version: 6.0.6426.22 -> PC Doctor or probably bundled by Dell Support Software.

Description: Faulting application name: TOASTER.EXE -> Dell Data Safe Local Backup

Windows Sidebar Gadgets see here.

If not needed or used, remove and or disable them.

 

 

:step4: The Dell Studio XPS 9100 should have 6 GB of RAM sticks but according to speccy there are a total of 9 GB in total. Did you upgrade or added mixed RAM modules?


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#14 JamAli

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Posted 21 August 2014 - 03:57 PM

Thanks. Will try these and let you know.



#15 jhayz

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Posted 21 August 2014 - 08:39 PM

Ok, post back with the good news :thumbup2:


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