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Computer Not Responding


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4 replies to this topic

#1 IrishAirline99

IrishAirline99

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Posted 09 August 2014 - 02:38 PM

Hi, 
I have a laptop that I recently had to restore due to a virus. Now I have added back some of my top used programs. These include Microsoft Flight Simulator X (FSX). Since I restored windows, I have had problems with my computer not responding and as a result freezing while I am using it. This problem seems to happen in all programs or situations but it is more common in FSX. I had FSX on my computer before with minor issues except for the odd crash or freeze. Here are my specs: 
Dell N5040 15.6" 
Intel Pentium 2.16ghz 
4gb RAM 
500GB memory 
Windows 7 Home Premium 64 Bit 

I have also had long-lasting FSX flights that were 10+ hours with no crashes. 

 

 

 

 I tried installing updates and installing dell drivers but it still didn`t fix the problem. I am also experiencing extremely slow shut down times. I launched startup repair today and the computer was scanned. I got the following root cause: "Unspecified changes to system configuration might have caused the problem" Error Code=0x0. After doing a quick google search, I found that this problem is related to system slowness/unresponsiveness. What would the solution be to this problem? 



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#2 hamluis

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Posted 09 August 2014 - 04:05 PM

Good afternoon...welcome to BC :).

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 IrishAirline99

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Posted 10 August 2014 - 01:32 PM

Hi, 

I downloaded the programs and these are the results: 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Conor (administrator) on 10-08-2014 at 19:23:25
Running from "C:\Users\Conor\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/10/2014 07:14:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/10/2014 07:03:23 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe took longer than 90000 ms to complete a request.
 
The process will be terminated.
Thread id : 5664 (0x1620)
 
Thread address : 0x00000000771B138A
 
Thread message : 
 
 Build VSCORE.14.4.0.333 / 5400.1158
 Object being scanned = \Device\HarddiskVolume3\windows\setupact.log
 by C:\windows\System32\svchost.exe
 4(0)(0)
 4(0)(0)
 7200(0)(0)
 7595(0)(0)
 7005(0)(0)
 7004(0)(0)
 5006(0)(0)
 5004(0)(0)
 
Error: (08/10/2014 07:01:46 PM) (Source: MsiInstaller) (User: Conor-PC)
Description: Product: Microsoft Flight Simulator X -- Error 1704.An installation for Microsoft .NET Framework 4 Extended is currently suspended.  You must undo the changes made by that installation to continue.  Do you want to undo those changes?
 
Error: (08/10/2014 06:57:03 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/10/2014 06:47:49 PM) (Source: McLogEvent) (User: NT AUTHORITY)
Description: A thread in process C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe took longer than 90000 ms to complete a request.
 
The process will be terminated.
Thread id : 9052 (0x235c)
 
Thread address : 0x000000007744138A
 
Thread message : 
 
 Build VSCORE.14.4.0.333 / 5400.1158
 Object being scanned = \Device\HarddiskVolume3\WINDOWS\Installer\13af42f.msp
 by System
 4(0)(0)
 4(0)(0)
 7200(0)(0)
 7595(0)(0)
 7005(0)(0)
 7004(0)(0)
 5006(0)(0)
 5004(0)(0)
 
Error: (08/10/2014 06:32:39 PM) (Source: MsiInstaller) (User: Conor-PC)
Description: Product: Microsoft Flight Simulator X Service Pack 2 -- Microsoft Flight Simulator X Service Pack 2 cannot be installed because Microsoft Flight Simulator X Service Pack 1 is not installed. Install Service Pack 1 and run Setup again.
 
Error: (08/10/2014 06:23:38 PM) (Source: MsiInstaller) (User: Conor-PC)
Description: Product: FSXSave -- Incorrect FSX Version - This program requires FSX SP2 - FSXSave Installation Cannot Continue
 
Error: (08/10/2014 06:23:28 PM) (Source: MsiInstaller) (User: Conor-PC)
Description: Product: FSXSave -- Incorrect FSX Version - This program requires FSX SP2 - FSXSave Installation Cannot Continue
 
Error: (08/10/2014 00:40:54 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/09/2014 11:16:26 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
System errors:
=============
Error: (08/10/2014 07:15:42 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (08/10/2014 07:15:11 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (08/10/2014 07:13:51 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 19:06:37 on ‎10/‎08/‎2014 was unexpected.
 
Error: (08/10/2014 07:00:04 PM) (Source: DCOM) (User: )
Description: {3A185DDE-E020-4985-A8F2-E27CDC4A0F3A}
 
Error: (08/10/2014 06:58:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (08/10/2014 06:57:56 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (08/10/2014 06:55:45 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 18:51:30 on ‎10/‎08/‎2014 was unexpected.
 
Error: (08/10/2014 03:39:08 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the fdPHost service.
 
Error: (08/09/2014 10:58:43 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
Error: (08/09/2014 10:58:13 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
 
 
Microsoft Office Sessions:
=========================
Error: (08/10/2014 07:14:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/10/2014 07:03:23 PM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe900005664 (0x1620)0x00000000771B138A
 Build VSCORE.14.4.0.333 / 5400.1158
 Object being scanned = \Device\HarddiskVolume3\windows\setupact.log
 by C:\windows\System32\svchost.exe
 4(0)(0)
 4(0)(0)
 7200(0)(0)
 7595(0)(0)
 7005(0)(0)
 7004(0)(0)
 5006(0)(0)
 5004(0)(0)
 
Error: (08/10/2014 07:01:46 PM) (Source: MsiInstaller)(User: Conor-PC)
Description: Product: Microsoft Flight Simulator X -- Error 1704.An installation for Microsoft .NET Framework 4 Extended is currently suspended.  You must undo the changes made by that installation to continue.  Do you want to undo those changes?(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (08/10/2014 06:57:03 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/10/2014 06:47:49 PM) (Source: McLogEvent)(User: NT AUTHORITY)
Description: C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe900009052 (0x235c)0x000000007744138A
 Build VSCORE.14.4.0.333 / 5400.1158
 Object being scanned = \Device\HarddiskVolume3\WINDOWS\Installer\13af42f.msp
 by System
 4(0)(0)
 4(0)(0)
 7200(0)(0)
 7595(0)(0)
 7005(0)(0)
 7004(0)(0)
 5006(0)(0)
 5004(0)(0)
 
Error: (08/10/2014 06:32:39 PM) (Source: MsiInstaller)(User: Conor-PC)
Description: Product: Microsoft Flight Simulator X Service Pack 2 -- Microsoft Flight Simulator X Service Pack 2 cannot be installed because Microsoft Flight Simulator X Service Pack 1 is not installed. Install Service Pack 1 and run Setup again.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (08/10/2014 06:23:38 PM) (Source: MsiInstaller)(User: Conor-PC)
Description: Product: FSXSave -- Incorrect FSX Version - This program requires FSX SP2 - FSXSave Installation Cannot Continue(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (08/10/2014 06:23:28 PM) (Source: MsiInstaller)(User: Conor-PC)
Description: Product: FSXSave -- Incorrect FSX Version - This program requires FSX SP2 - FSXSave Installation Cannot Continue(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (08/10/2014 00:40:54 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/09/2014 11:16:26 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
 
 
=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 2.6.0.19120 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 10 ActiveX (HKLM-x32\...\{72D4DD4C-0749-4352-B63E-7A7C9286430E}) (Version: 10.3.183.5 - Adobe Systems Incorporated)
Adobe Flash Player 10 Plugin (HKLM-x32\...\{8B234375-EFB1-4024-8B53-EA7C745A6687}) (Version: 10.3.183.5 - Adobe Systems Incorporated)
Adobe Reader X MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.0.0 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{400182B4-CA55-46A9-9D88-F8413DCFB36D}) (Version: 2.3.7140 - K-NFB Reading Technology, Inc.)
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.57 - Dell Inc.)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.57 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}) (Version: 1.5.201.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.65 - ArcSoft)
Dell Product Registration (HKLM-x32\...\{2A0F2CC5-3065-492C-8380-B03AA7106B1A}) (Version: 1.0.6 - Dell Inc.)
Dell Stage (HKLM-x32\...\{FE182796-F6BA-486A-8590-89B7E8D1D60F}) (Version: 1.7.209.0 - Fingertapps)
Dell Stage Remote (HKLM-x32\...\{AF4D3C63-009B-4A17-B02E-D395065DD3F0}) (Version: 2.0.0.43 - ArcSoft)
Dell Support Center (HKLM\...\Dell Support Center) (Version: 3.1.5803.11 - Dell Inc.)
Dell Support Center (Version: 3.1.5803.11 - PC-Doctor, Inc.) Hidden
Dell System Detect (HKCU\...\9204f5692a8faf3b) (Version: 5.9.0.5 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 8.1200.101.214 - ALPS ELECTRIC CO., LTD.)
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.)
Dell VideoStage  (x32 Version: 1.2.0.1712 - CyberLink Corp.) Hidden
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.44 - Creative Technology Ltd)
Digital Line Detect (HKLM-x32\...\{E646DCF0-5A68-11D5-B229-002078017FBF}) (Version: 1.21 - BVRP Software, Inc)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.6.24 - Dropbox, Inc.)
DW WLAN Card (HKLM\...\DW WLAN Card) (Version: 5.100.82.88 - Dell Inc.)
eBay (HKLM-x32\...\{A8B88634-7F90-402F-B66A-86429755F6A5}) (Version: 1.4.0 - eBay Inc.)
Escape Whisper Valley ™ (x32 Version: 2.2.0.95 - WildTangent) Hidden
Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
High-Definition Video Playback (x32 Version: 7.3.10000.0.0 - Nero AG) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6341.0 - IDT)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2342 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
Java Auto Updater (x32 Version: 2.0.6.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 27 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416027FF}) (Version: 6.0.270 - Oracle)
Java™ 6 Update 27 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216027FF}) (Version: 6.0.270 - Oracle)
Jewel Quest (x32 Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Keyboard Lock Status (HKLM-x32\...\{144A1586-E16C-448D-910D-E12ACD65DD98}) (Version: 1.00.0000 - Logitech)
Luxor (x32 Version: 2.2.0.95 - WildTangent) Hidden
McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 11.0.543 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Flight Simulator X (HKLM-x32\...\InstallShield_{9527A496-5DF9-412A-ADC7-168BA5379CA6}) (Version: 10.0.60905 - Microsoft Game Studios)
Microsoft Flight Simulator X (x32 Version: 10.0.60905 - Microsoft Game Studios) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM-x32\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.0.50401.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{A49F249F-0C91-497F-86DF-B2585E8E76B7}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Modem Diagnostic Tool (HKLM\...\{0335701D-8E28-4A7F-B0EF-312974755BB2}) (Version: 1.0.28.0 - Dell)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
Namco All-Stars PAC-MAN (x32 Version: 2.2.0.95 - WildTangent) Hidden
Nero 10 Movie ThemePack Basic (x32 Version: 10.2.10200.0.0 - Nero AG) Hidden
Nero Control Center 10 (x32 Version: 10.6.12500.0.5 - Nero AG) Hidden
Nero ControlCenter 10 Help (CHM) (x32 Version: 10.2.10800 - Nero AG) Hidden
Nero Core Components 10 (x32 Version: 2.0.19800.9.10 - Nero AG) Hidden
Nero Update (HKLM-x32\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 1.0.0018 - Nero AG)
Netwaiting (HKLM-x32\...\{3F92ABBB-6BBF-11D5-B229-002078017FBF}) (Version: 2.5.59 - BVRP Software, Inc)
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.95 - WildTangent) Hidden
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.09.25 - Dell Inc.)
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.45.516.2011 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30126 - Realtek Semiconductor Corp.)
Roxio Activation Module (x32 Version: 1.0 - Roxio) Hidden
Roxio BackOnTrack (x32 Version: 1.3.3 - Roxio) Hidden
Roxio Burn (x32 Version: 1.8 - Roxio) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio Creator Starter (x32 Version: 1.0.439 - Roxio) Hidden
Roxio Creator Starter (x32 Version: 5.0.0 - Roxio) Hidden
Roxio Express Labeler 3 (x32 Version: 3.2.2 - Roxio) Hidden
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Samantha Swift (x32 Version: 2.2.0.95 - WildTangent) Hidden
Skype Toolbars (HKLM-x32\...\{981029E0-7FC9-4CF3-AB39-6F133621921A}) (Version: 1.0.4051 - Skype Technologies S.A.)
Skype™ 4.2 (HKLM-x32\...\{D103C4BA-F905-437A-8049-DB24763BBE36}) (Version: 4.2.169 - Skype Technologies S.A.)
SL-6640-SBK BLACK WIDOW Flightstick (HKLM-x32\...\SL-6640-SBK BLACK WIDOW Flightstick) (Version:  - )
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
SyncUP (HKLM-x32\...\{40F06490-8C14-43AA-99D3-EEEFDBAC3CFC}) (Version: 1.8.21200.33.104 - Nero AG)
SyncUP (HKLM-x32\...\{D92C9CCE-E5F0-4125-977A-0590F3225B74}) (Version: 10.2.13500 - Nero AG)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3) (HKLM-x32\...\{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2533523) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2600217) (Version: 1 - Microsoft Corporation)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3) (HKLM-x32\...\{8E34682C-8118-31F1-BC4C-98CD9675E1C2}.KB2836939v3) (Version: 3 - Microsoft Corporation)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
Wedding Dash - Ready, Aim, Love! (x32 Version: 2.2.0.95 - WildTangent) Hidden
WIDCOMM Bluetooth Software (HKLM\...\{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}) (Version: 6.3.0.7600 - Broadcom Corporation)
WildTangent Games (HKLM-x32\...\WildTangent dell Master Uninstall) (Version: 1.0.2.5 - WildTangent)
WildTangent Games App (Dell Games) (x32 Version: 4.0.5.2 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
 
========================= Memory info: ===================================
 
Percentage of memory in use: 46%
Total physical RAM: 3894.7 MB
Available physical RAM: 2098.96 MB
Total Pagefile: 7787.59 MB
Available Pagefile: 5357.22 MB
Total Virtual: 4095.88 MB
Available Virtual: 3986.77 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:451.01 GB) (Free:350.47 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\CONOR-PC
 
Administrator            Conor                    Guest                    
 
 
**** End of log ****
 
 
 
 
Here is the snapshot from speccy: 
 
Thanks!

Edited by hamluis, 10 August 2014 - 04:08 PM.


#4 hamluis

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Posted 10 August 2014 - 04:15 PM

Possible malware, moved to Am I Infected forum.

 

Louis



#5 IrishAirline99

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Posted 11 August 2014 - 07:31 AM

Possible malware, moved to Am I Infected forum.

 

Louis

Hi, 

I ran my computer in safe mode with networking today and downloaded malwarebytes (free version). I ran a threat scan which seemed to be the most thorough scan. It was about a 10 minute scan that scanned roughly 250,000 objects. Detected objects that came up where 0. Does this mean I am malware-free? How accurate is malwarebytes? 






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