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Sugar coating on my CD


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#1 Zacoru

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Posted 08 August 2014 - 08:52 AM

I recently bought this motherboard: 'http://www.newegg.com/Product/Product.aspx?Item=N82E16813132045'. It came with a CD to install after you built the computer. Recently I spilled a Fruit Punch-ish drink onto the disk. Upon drying it off, it appears there was some coating on the disk(Which I am thinking is sugar because it is white). Is there any safe way to get it off without harming the disk?

 

I was originally going to return and reorder it because I have a '1-year accidental damage warranty' on it, but Newegg's return system is an infinite loop that leads to nothing.



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#2 jkostar

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Posted 08 August 2014 - 08:56 AM

dish soap and warm water with a very soft cloth should work to remove the coating without damaging the surface off the disk.


 

 

 


#3 BitMonk

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Posted 08 August 2014 - 09:05 AM

Yep, jkostar speaks the truth. I do stuff like this all the time, goodies and drinks at my PC and all. Good success on your build.



#4 Zacoru

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Posted 08 August 2014 - 10:20 AM

dish soap and warm water with a very soft cloth should work to remove the coating without damaging the surface off the disk.

 

 

Yep, jkostar speaks the truth. I do stuff like this all the time, goodies and drinks at my PC and all. Good success on your build.

 

How warm should the water be? Should I apply the dish soap directly to the disk, or mix with the water? I tried it, and there is still a thick coat on there.



#5 JohnC_21

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Posted 08 August 2014 - 10:59 AM

It should be lukewarm but not hot. I have applied dish soap directly to the disk, and added a little water to get it soapy, Then I rub the disk lightly with my fingers without applying a lot of pressure. I rinse it off under lukewarm water still rubbing lightly with my fingers until all the soap is gone. Then I blot it dry with a  paper towel. I don't rub the towel on the disk.



#6 BitMonk

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Posted 08 August 2014 - 11:00 AM

I'd say think of doing dishes, about that strength. I'd mix some up in a cup or something first and I tend to use my fingers to "scrub" but I am wondering, was there some alcohol in this alleged fruit drink? :o  Is the part with the writing on it maybe melting or something. The ROM drive actually reads up thru the bottom plastic part.



#7 Queen-Evie

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Posted 08 August 2014 - 12:28 PM

Tip of the day: When you get any software disk, burn a copy of it ASAP. Label and put in a safe place and don't forget where you put it.

I usually make a copy before I install the software and use the copy later if needed.

My policy is to make 2 copies.

As for cleaning, you can also put a small amount of dish soap and warm water in a container and soak the disk for a while. That might loosen up any residue stuck on it.

For drying it, something lint free can be used. Old t-shirts are good for drying a disk.

#8 Kilroy

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Posted 09 August 2014 - 08:38 AM

Don't even bother.  You can probably download a newer version of the software from Asus from their website.  I rarely install software off of the CD that ships with the products I purchase, normally there is a newer version available by the time it gets in my hands.



#9 rp88

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Posted 09 August 2014 - 08:57 AM

i have a suspicion that a 100% alcohol solution might be best for cleaning the disc. pure ethanol is non conducting and will evaporate off.


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