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random cursor movements abrupt shut downs


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19 replies to this topic

#1 topher1964

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Posted 06 August 2014 - 09:10 PM

laptop cursor  does random things...like I was moving it and the pc lagged and it was catching up and browser shut down boxes pop up... again like the pc is lagging and I have punched enter or other buttons to many times and it is trying to catch up.

 

Also the pc abruptly shuts down like I was holding the power button down.

 

any help will be appreciated.

 

 

 

running windows 7 64 bit



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#2 topher1964

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Posted 07 August 2014 - 11:52 AM

still looking for help!



#3 Broni

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Posted 07 August 2014 - 02:58 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#4 topher1964

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Posted 07 August 2014 - 06:39 PM

Ran security check....

results

 

 Results of screen317's Security Check version 0.99.86 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
McAfee Anti-Virus and Anti-Spyware  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 45 
 Java version out of Date!
 Adobe Flash Player 14.0.0.145 
 Adobe Reader 10.1.10 Adobe Reader out of Date! 
 Mozilla Thunderbird (17.0.8)
````````Process Check: objlist.exe by Laurent```````` 
 iolo Common Lib ioloServiceManager.exe
 iolo System Mechanic iologovernor64.exe 
 iolo System Mechanic LiveBoost.exe 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 



#5 topher1964

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Posted 07 August 2014 - 06:45 PM

Tried farbar and it would not work...gave file access denied, that I would nee admins permission to open file when I tried to download it...used another pc and thumb drive...copied it over, clicked on it got the same message... however... the file disappeared from my desk top and thumb drive.

 

 

results from mini tool kit

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Roger (administrator) on 07-08-2014 at 17:59:10
Running from "C:\Users\Roger\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1       localhost

========================= IP Configuration: ================================

Dell Wireless 1502 802.11b/g/n = Wireless Network Connection (Connected)
Cisco Systems VPN Adapter for 64-bit Windows = Local Area Connection 2 (Hardware not present)
Realtek PCIe FE Family Controller = Local Area Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global defaultcurhoplimit=64 icmpredirects=enabled taskoffload=disabled
set interface interface="Local Area Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Wireless Network Connection" forwarding=disabled advertise=disabled mtu=1500 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
set interface interface="Local Area Connection 2" forwarding=disabled advertise=disabled mtu=1300 metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : MICHELLE-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Dell Wireless 1502 802.11b/g/n
   Physical Address. . . . . . . . . : 60-D8-19-90-79-20
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::9065:252c:f88:714c%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.5.67(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, August 07, 2014 5:38:40 PM
   Lease Expires . . . . . . . . . . : Friday, August 08, 2014 5:38:42 PM
   Default Gateway . . . . . . . . . : 192.168.5.1
   DHCP Server . . . . . . . . . . . : 192.168.5.1
   DHCPv6 IAID . . . . . . . . . . . : 325113881
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-5B-34-1B-18-03-73-A6-AA-6D
   DNS Servers . . . . . . . . . . . : 192.168.5.1
                                       192.168.5.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 18-03-73-A6-AA-6D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D54A0480-9234-4494-B8AB-D632B849A910}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 21:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:14ca:28e2:b5cd:d22(Preferred)
   Link-local IPv6 Address . . . . . : fe80::14ca:28e2:b5cd:d22%27(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.Home:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : Home
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  Broadcom.Home
Address:  192.168.5.1

Name:    google.com
Addresses:  2607:f8b0:4002:801::1000
   4.31.144.119
   4.31.144.123
   4.31.144.84
   4.31.144.88
   4.31.144.89
   4.31.144.93
   4.31.144.94
   4.31.144.98
   4.31.144.99
   4.31.144.103
   4.31.144.104
   4.31.144.108
   4.31.144.109
   4.31.144.113
   4.31.144.114
   4.31.144.118

Pinging google.com [4.31.144.119] with 32 bytes of data:
Reply from 4.31.144.119: bytes=32 time=684ms TTL=58
Reply from 4.31.144.119: bytes=32 time=92ms TTL=58

Ping statistics for 4.31.144.119:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 92ms, Maximum = 684ms, Average = 388ms
Server:  Broadcom.Home
Address:  192.168.5.1

Name:    yahoo.com
Addresses:  98.139.183.24
   206.190.36.45
   98.138.253.109

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=233ms TTL=45
Reply from 98.139.183.24: bytes=32 time=128ms TTL=45

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 128ms, Maximum = 233ms, Average = 180ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64
Reply from 127.0.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 13...60 d8 19 90 79 20 ......Dell Wireless 1502 802.11b/g/n
 11...18 03 73 a6 aa 6d ......Realtek PCIe FE Family Controller
  1...........................Software Loopback Interface 1
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 27...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.5.1     192.168.5.67     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.5.0    255.255.255.0         On-link      192.168.5.67    281
     192.168.5.67  255.255.255.255         On-link      192.168.5.67    281
    192.168.5.255  255.255.255.255         On-link      192.168.5.67    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.5.67    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.5.67    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 27     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 27     58 2001::/32                On-link
 27    306 2001:0:9d38:90d7:14ca:28e2:b5cd:d22/128
                                    On-link
 13    281 fe80::/64                On-link
 27    306 fe80::/64                On-link
 27    306 fe80::14ca:28e2:b5cd:d22/128
                                    On-link
 13    281 fe80::9065:252c:f88:714c/128
                                    On-link
  1    306 ff00::/8                 On-link
 27    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/07/2014 05:44:05 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (08/07/2014 05:43:20 PM) (Source: CVHSVC) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

Error: (08/07/2014 05:39:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/07/2014 05:39:32 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Faulting module name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Exception code: 0x40000015
Fault offset: 0x0007da8a
Faulting process id: 0x970
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report Id: mbamservice.exe3

Error: (08/07/2014 05:38:55 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamscheduler.exe, version: 3.0.2.0, time stamp: 0x5339cec3
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x760
Faulting application start time: 0xmbamscheduler.exe0
Faulting application path: mbamscheduler.exe1
Faulting module path: mbamscheduler.exe2
Report Id: mbamscheduler.exe3

Error: (08/07/2014 05:31:43 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/07/2014 07:31:08 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Faulting module name: mbamservice.exe, version: 3.0.2.0, time stamp: 0x5318d363
Exception code: 0x40000015
Fault offset: 0x0007da8a
Faulting process id: 0x620
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report Id: mbamservice.exe3

Error: (08/07/2014 07:30:52 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamscheduler.exe, version: 3.0.2.0, time stamp: 0x5339cec3
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x5b4
Faulting application start time: 0xmbamscheduler.exe0
Faulting application path: mbamscheduler.exe1
Faulting module path: mbamscheduler.exe2
Report Id: mbamscheduler.exe3

Error: (08/06/2014 09:49:58 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Stream product id=0x0066): Streaming Failed

Error: (08/06/2014 09:48:15 PM) (Source: CVHSVC) (User: )
Description: Information only.
Too many failures while downloading ranges: 2

System errors:
=============
Error: (08/07/2014 05:39:38 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/07/2014 05:38:55 PM) (Source: Service Control Manager) (User: )
Description: The MBAMScheduler service failed to start due to the following error:
%%1053

Error: (08/07/2014 05:38:55 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the MBAMScheduler service to connect.

Error: (08/07/2014 05:38:38 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 5:32:26 PM on ‎8/‎7/‎2014 was unexpected.

Error: (08/07/2014 05:32:26 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (08/07/2014 05:31:56 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (08/07/2014 07:31:18 PM) (Source: Service Control Manager) (User: )
Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).

Error: (08/07/2014 07:30:53 PM) (Source: Service Control Manager) (User: )
Description: The MBAMScheduler service failed to start due to the following error:
%%1053

Error: (08/07/2014 07:30:53 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the MBAMScheduler service to connect.

Error: (08/07/2014 07:30:20 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:51:01 PM on ‎8/‎6/‎2014 was unexpected.

Microsoft Office Sessions:
=========================
Error: (08/07/2014 05:44:05 PM) (Source: CVHSVC)(User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (08/07/2014 05:43:20 PM) (Source: CVHSVC)(User: )
Description: Too many failures while downloading ranges: 2

Error: (08/07/2014 05:39:36 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/07/2014 05:39:32 PM) (Source: Application Error)(User: )
Description: mbamservice.exe3.0.2.05318d363mbamservice.exe3.0.2.05318d363400000150007da8a97001cfb2905f32d525C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeb2b6e069-1e83-11e4-b3f0-180373a6aa6d

Error: (08/07/2014 05:38:55 PM) (Source: Application Error)(User: )
Description: mbamscheduler.exe3.0.2.05339cec3MSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd76001cfb29055c6eeceC:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dll9ca8a05f-1e83-11e4-b3f0-180373a6aa6d

Error: (08/07/2014 05:31:43 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/07/2014 07:31:08 PM) (Source: Application Error)(User: )
Description: mbamservice.exe3.0.2.05318d363mbamservice.exe3.0.2.05318d363400000150007da8a62001cfb2a0030864c5C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe49b9e670-1e93-11e4-a0c7-180373a6aa6d

Error: (08/07/2014 07:30:52 PM) (Source: Application Error)(User: )
Description: mbamscheduler.exe3.0.2.05339cec3MSVCR100.dll10.0.40219.3254df2be1e400000150008d6fd5b401cfb29ff89bfe32C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exeC:\Program Files (x86)\Malwarebytes Anti-Malware\MSVCR100.dll40770bdf-1e93-11e4-a0c7-180373a6aa6d

Error: (08/06/2014 09:49:58 PM) (Source: CVHSVC)(User: )
Description: (Stream product id=0x0066): Streaming Failed

Error: (08/06/2014 09:48:15 PM) (Source: CVHSVC)(User: )
Description: Too many failures while downloading ranges: 2

CodeIntegrity Errors:
===================================
  Date: 2013-10-23 15:14:17.025
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-10-23 15:14:17.020
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

  Date: 2013-10-23 15:14:17.015
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files\Common Files\mcafee\VSCore\mfeelamk.sys because the set of per-page image hashes could not be found on the system.

 

=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 7.2.4 - Hewlett-Packard) Hidden
ABBYY FineReader 9.0 Sprint (HKLM-x32\...\ABBYY FineReader 9.0 Sprint) (Version: 9.00.595.5857 - ABBYY)
ABBYY FineReader 9.0 Sprint (x32 Version: 9.00.595.5857 - ABBYY) Hidden
Accidental Damage Services Agreement (HKLM-x32\...\{EF85FEF4-EB92-4075-A6D2-5F519BB30A2C}) (Version: 2.0.0 - Dell Inc.)
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader X (10.1.10) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.10 - Adobe Systems Incorporated)
Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)
Banctec Service Agreement (HKLM-x32\...\{42D68A86-DB1C-4256-B8C9-5D0D92919AF5}) (Version: 2.0.0 - Dell Inc.)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cisco Systems VPN Client 5.0.07.0440 (HKLM\...\{5FDC06BF-3D3D-4367-8FFB-4FAFCB61972D}) (Version: 5.0.7 - Cisco Systems, Inc.)
Cisco WebEx Meetings (HKCU\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
Complete Care Business Service Agreement (HKLM-x32\...\{0ECFCB07-9BFE-4970-ACA1-D568D982760B}) (Version: 2.0.0 - Dell Inc.)
Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)
Cozi (HKLM-x32\...\{EA1F3D6C-A6F5-4CDC-B0D3-9C56C06B4D29}) (Version: 1.0.6505.38692 - Cozi Group, Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version:  - Dell)
Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.47 - Dell)
Dell DataSafe Online (HKLM-x32\...\{7EC66A95-AC2D-4127-940B-0445A526AB2F}) (Version: 2.1.19634 - Dell)
Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)
Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)
Dell Home Systems Service Agreement (HKLM-x32\...\{AB2FDE4F-6BED-4E9E-B676-3DCCEBB1FBFE}) (Version: 2.0.0 - Dell Inc.)
Dell MusicStage (HKLM-x32\...\{3BD7DD08-991B-4A2F-A165-614ED14EAADD}) (Version: 1.6.225.0 - Fingertapps)
Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.65 - ArcSoft)
Dell Stage (HKLM-x32\...\{FE182796-F6BA-486A-8590-89B7E8D1D60F}) (Version: 1.7.209.0 - Fingertapps)
Dell Tech Concierge (HKLM\...\Dell Tech Concierge_is1) (Version: 2.004.032.2548.01 - Dell)
Dell Tech Concierge (HKLM-x32\...\Dell Tech Concierge_is1) (Version: 2.004.032.2538.01 - Dell)
Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1207.101.225 - ALPS ELECTRIC CO., LTD.)
Dell V520 Series Uninstaller (HKLM\...\Dell V520 Series) (Version:  - Dell, Inc.)
Dell VideoStage  (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.)
Dell VideoStage  (x32 Version: 1.2.0.1712 - CyberLink Corp.) Hidden
Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.44 - Creative Technology Ltd)
Dell Wireless Driver Installation (HKLM-x32\...\{451517F1-7E41-400B-AA36-FB7E2563526D}) (Version: 9.0 - Dell)
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
eBay (HKLM-x32\...\{A8B88634-7F90-402F-B66A-86429755F6A5}) (Version: 1.4.0 - eBay Inc.)
Escape Whisper Valley ™ (x32 Version: 2.2.0.95 - WildTangent) Hidden
Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6341.0 - IDT)
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2342 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
iolo technologies' System Mechanic (HKLM-x32\...\{55FD1D5A-7AEF-4DA3-8FAF-A71B2A52FFC7}_is1) (Version: 14.0.0 - iolo technologies, LLC)
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217017FF}) (Version: 7.0.450 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 27 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416027FF}) (Version: 6.0.270 - Oracle)
Jewel Quest (x32 Version: 2.2.0.95 - WildTangent) Hidden
Jewel Quest Solitaire 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Luxor (x32 Version: 2.2.0.95 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
McAfee SecurityCenter (HKLM-x32\...\MSC) (Version: 12.8.958 - McAfee, Inc.)
McAfee Virtual Technician (HKLM-x32\...\McAfee Virtual Technician) (Version: 6.5.0.2101 - McAfee, Inc.)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 17.0.8 - Mozilla)
Mozilla Thunderbird 17.0.8 (x86 en-US) (HKLM-x32\...\Mozilla Thunderbird 17.0.8 (x86 en-US)) (Version: 17.0.8 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
Namco All-Stars PAC-MAN (x32 Version: 2.2.0.95 - WildTangent) Hidden
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
Premium Service Agreement (HKLM-x32\...\{C33AA6D6-F5EC-48F3-AFDC-8141345D473A}) (Version: 2.0.0 - Dell Inc.)
QualxServ Service Agreement (HKLM-x32\...\{903679E8-44C8-4C07-9600-05C92654FC50}) (Version: 2.0.0 - Dell Inc.)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.09.25 - Dell Inc.)
RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.45.516.2011 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30126 - Realtek Semiconductor Corp.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Roxio Activation Module (x32 Version: 1.0 - Roxio) Hidden
Roxio BackOnTrack (x32 Version: 1.3.3 - Roxio) Hidden
Roxio Burn (x32 Version: 1.8 - Roxio) Hidden
Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)
Roxio Creator Starter (x32 Version: 1.0.439 - Roxio) Hidden
Roxio Creator Starter (x32 Version: 5.0.0 - Roxio) Hidden
Roxio Express Labeler 3 (x32 Version: 3.2.2 - Roxio) Hidden
Roxio File Backup (Version: 1.3.2 - Roxio) Hidden
Samantha Swift (x32 Version: 2.2.0.95 - WildTangent) Hidden
Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden
TrustedID (HKLM-x32\...\{C16A92EF-017B-4839-9C75-FBADB5A1FA27}) (Version: 5.0 - TrustedID)
TrustedID IDMonitor Identity Protection (HKLM-x32\...\{0E74474A-1CDF-4249-A507-CE8C1DCEC8BC}) (Version: 1.1.0 - TrustedID Inc)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
Wedding Dash - Ready, Aim, Love! (x32 Version: 2.2.0.95 - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent dell Master Uninstall) (Version: 1.0.2.5 - WildTangent)
WildTangent Games App (Dell Games) (x32 Version: 4.0.5.2 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WMI Tools (HKLM-x32\...\{25A13826-8E4A-4FBF-AD2B-776447FE9646}) (Version: 1.50.1131.0001 - Microsoft Corporation)
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden

========================= Devices: ================================

Name: Cisco Systems VPN Adapter for 64-bit Windows
Description: Cisco Systems VPN Adapter for 64-bit Windows
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Cisco Systems
Service: CVirtA
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

========================= Memory info: ===================================

Percentage of memory in use: 58%
Total physical RAM: 2998.68 MB
Available physical RAM: 1248.09 MB
Total Pagefile: 9140.86 MB
Available Pagefile: 6721.32 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.23 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:451.01 GB) (Free:400.93 GB) NTFS
3 Drive e: (BACKUP FROM) (Removable) (Total:3.72 GB) (Free:0.97 GB) FAT32
5 Drive y: (Recovery) (Fixed) (Total:14.65 GB) (Free:6.34 GB) NTFS

========================= Users: ========================================

User accounts for \\MICHELLE-PC

Administrator            Guest                    Roger                   

========================= Restore Points ==================================

06-08-2014 21:51:56 chris august 6

**** End of log ****



#6 topher1964

topher1964
  • Topic Starter

  • Members
  • 13 posts
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  • Local time:07:30 PM

Posted 07 August 2014 - 06:55 PM

while doing all this I was trying to prepare a post... the cursor kept jumping to the address bar while I was typing and adding letters to what I was typing...

 

mbam would not run even when run as admin

 

mbam rootkit results

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.08.07.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17207
Roger :: MICHELLE-PC [administrator]

8/7/2014 6:08:17 PM
mbar-log-2014-08-07 (18-08-17).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 294672
Time elapsed: 17 minute(s), 42 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

.............................................

Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17207

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED, Y:\ DRIVE_FIXED
CPU speed: 2.526000 GHz
Memory total: 3144347648, free: 1227993088

Downloaded database version: v2014.08.07.10
Downloaded database version: v2014.08.04.01
Initializing...
======================
------------ Kernel report ------------
     08/07/2014 18:08:08
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\mfehidk.sys
\SystemRoot\System32\Drivers\PxHlpa64.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\mfewfpk.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\??\C:\windows\system32\drivers\rawdsk3.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\??\C:\windows\system32\drivers\ElRawDsk.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\Impcd.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\dne64x.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\drivers\mfeavfk.sys
\SystemRoot\system32\drivers\mfefirek.sys
\SystemRoot\system32\DRIVERS\mfencbdc.sys
\SystemRoot\System32\Drivers\USBD.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\CtClsFlt.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\??\C:\windows\system32\drivers\mbam.sys
\SystemRoot\system32\DRIVERS\PDFsFilter.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\drivers\mfeapfk.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\system32\drivers\cfwids.sys
\??\C:\windows\system32\Drivers\CVPNDRVA.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\??\C:\windows\system32\drivers\mbamchameleon.sys
\??\C:\windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\oleaut32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\gdi32.dll
\Windows\System32\difxapi.dll
\Windows\System32\sechost.dll
\Windows\System32\msvcrt.dll
\Windows\System32\advapi32.dll
\Windows\System32\usp10.dll
\Windows\System32\urlmon.dll
\Windows\System32\nsi.dll
\Windows\System32\user32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\ws2_32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\comdlg32.dll
\Windows\System32\ole32.dll
\Windows\System32\shell32.dll
\Windows\System32\msctf.dll
\Windows\System32\iertutil.dll
\Windows\System32\wininet.dll
\Windows\System32\normaliz.dll
\Windows\System32\kernel32.dll
\Windows\System32\lpk.dll
\Windows\System32\psapi.dll
\Windows\System32\setupapi.dll
\Windows\System32\Wldap32.dll
\Windows\System32\imm32.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\crypt32.dll
\Windows\System32\userenv.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\wintrust.dll
\Windows\System32\devobj.dll
\Windows\System32\KernelBase.dll
\Windows\System32\profapi.dll
\Windows\System32\msasn1.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk1\DR2
Upper Device Object: 0xfffffa80026f63b0
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\0000008b\
Lower Device Object: 0xfffffa80073b2b60
Lower Device Driver Name: \Driver\USBSTOR\
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80034e3060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa800320e050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80034e3060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8003360860, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80034e3060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa800320e050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 6519BC90

Partition information:

    Partition 0 type is Other (0xde)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 206848  Numsec = 30720000
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 30926848  Numsec = 945844272

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 500107862016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...
Done!
Physical Sector Size: 512
Drive: 1, DevicePointer: 0xfffffa80026f63b0, DeviceName: \Device\Harddisk1\DR2\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8007642b90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80026f63b0, DeviceName: \Device\Harddisk1\DR2\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80073b2b60, DeviceName: \Device\0000008b\, DriverName: \Driver\USBSTOR\
------------ End ----------
Alternate DeviceName: \Device\Harddisk1\DR2\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
Drive 1
Scanning MBR on drive 1...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 0

Partition information:

    Partition 0 type is Other (0xb)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 16  Numsec = 7813104

    Partition 1 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 4000317440 bytes
Sector size: 512 bytes

Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-206848-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-1-r.mbam...
Removal finished


rkill results

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 08/07/2014 06:04:18 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * HOSTS file entries found:

  127.0.0.1       localhost

Program finished at: 08/07/2014 06:07:25 PM
Execution time: 0 hours(s), 3 minute(s), and 7 seconds(s)



#7 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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Posted 07 August 2014 - 07:01 PM

Try to run MBAM from safe mode.

How to start Windows in Safe Mode


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#8 topher1964

topher1964
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  • Members
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  • Local time:07:30 PM

Posted 07 August 2014 - 07:42 PM

still would not run in safe mode

also cant run eset online scsnner


Edited by topher1964, 07 August 2014 - 08:01 PM.


#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,771 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:05:30 PM

Posted 07 August 2014 - 08:01 PM

Download SUPERAntiSpyware Free for Home Users:
http://www.superantispyware.com/


  • Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • Super should automatically the program definitions. If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here: http://www.superantispyware.com/definitions.html.)
  • Close SUPERAntiSpyware.

Restart computer in Safe Mode.
To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears; pick Safe Mode; you'll see "Safe Mode" in all four corners of your screen

  • Open SUPERAntiSpyware.
  • Click on "Preferences" button.
  • Click the "Scanning Control" tab.
  • Under Scanner Options make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
  • Click the "Home" button to leave the control center screen.
  • Back on the main screen checkmark "Complete scan" and click "Scan your computer".
  • Click "Next" to start the scan. Please be patient while it scans your computer.
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes".
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.


Post SUPERAntiSpyware log.
 


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#10 topher1964

topher1964
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  • Members
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  • Local time:07:30 PM

Posted 07 August 2014 - 09:33 PM

what I found was superanitspyware pro... totally different from the instructions above... running scan and will post log..



#11 topher1964

topher1964
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Posted 07 August 2014 - 10:20 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 08/07/2014 at 09:46 PM

Application Version : 6.0.1128
Database Version : 11421

Scan type : Complete Scan
Total Scan Time : 00:14:09

Operating System Information
Windows 7 Home Premium 64-bit, Service Pack 1 (Build 6.01.7601)
UAC Off - Administrator

Memory items scanned : 284
Memory threats detected : 0
Registry items scanned : 65849
Registry threats detected : 2
File items scanned : 21326
File threats detected : 76

Malware.Trace
(x86) HKU\.DEFAULT\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON#SHELL
(x86) HKU\S-1-5-18\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON#SHELL

Adware.Tracking Cookie
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\FY0BCWV9.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\FY0BCWV9.txt [ /doubleclick.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\GDQML698.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\GDQML698.txt [ /interclick.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\0H5L0DX0.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\0H5L0DX0.txt [ /at.atwola.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\I363KLBK.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\I363KLBK.txt [ /ads.pubmatic.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\9KPISLFI.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\9KPISLFI.txt [ /e-2dj6wjnyclcjkgp.stats.esomniture.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\3ZUO6P3Z.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\3ZUO6P3Z.txt [ /estat.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\VR0MQ1CU.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\VR0MQ1CU.txt [ /e-2dj6afl4gpd5iko.stats.esomniture.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\8XIP3SHA.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\8XIP3SHA.txt [ /adtechus.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\MC7VJM86.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\MC7VJM86.txt [ /msnbc.112.2o7.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\6BMDUUU5.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\6BMDUUU5.txt [ /ads.pointroll.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\E298TN6K.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\E298TN6K.txt [ /doubleclick.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\JLTL9Q3F.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\JLTL9Q3F.txt [ /traffic.prod.cobaltgroup.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\GCI4MINE.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\GCI4MINE.txt [ /in.getclicky.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\NWPRK249.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\NWPRK249.txt [ /revsci.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\SVL414C1.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\SVL414C1.txt [ /dmtracker.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\TIB61EIO.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\TIB61EIO.txt [ /ads.stickyadstv.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\FQ4DSQED.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\FQ4DSQED.txt [ /realmedia.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\H2PZZ4CE.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\H2PZZ4CE.txt [ /coolsavings.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\24H8WQA5.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\24H8WQA5.txt [ /ru4.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\SLZYF5LA.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\SLZYF5LA.txt [ /a1.interclick.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\8W0PJQQN.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\8W0PJQQN.txt [ /e-2dj6agk4qjajglq.stats.esomniture.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\O31ZL1P4.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\O31ZL1P4.txt [ /tribalfusion.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\QYSCOEJX.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\QYSCOEJX.txt [ /tacoda.at.atwola.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\99NGAYXV.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\99NGAYXV.txt [ /xiti.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\E4WT6R21.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\E4WT6R21.txt [ /e-2dj6wnkikhcjigq.stats.esomniture.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\0VTWCQA9.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\0VTWCQA9.txt [ /ads.undertone.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\PB46SCBX.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\PB46SCBX.txt [ /www.googleadservices.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\6KKCW95G.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\6KKCW95G.txt [ /www.googleadservices.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\1JADIRLB.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\1JADIRLB.txt [ /www.googleadservices.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\804KBEQL.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\804KBEQL.txt [ /www.googleadservices.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\2TBTFJJL.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\2TBTFJJL.txt [ /www.googleadservices.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\2F3NL7GK.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\2F3NL7GK.txt [ /www.googleadservices.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\BSDRXIKR.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\BSDRXIKR.txt [ /e-2dj6wgk4upajmeq.stats.esomniture.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\304Y7UZN.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\304Y7UZN.txt [ /ww251.smartadserver.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\4O4PS6X8.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\4O4PS6X8.txt [ /ads.yahoo.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\WMJ3X0Y8.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\WMJ3X0Y8.txt [ /amazon-adsystem.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\UYZOGV27.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\UYZOGV27.txt [ /imrworldwide.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\0BIV8ZTT.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\0BIV8ZTT.txt [ /burstnet.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\47G1346O.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\47G1346O.txt [ /casalemedia.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\X235NCKO.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\X235NCKO.txt [ /stats.paypal.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\Z9J5QUN9.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\Z9J5QUN9.txt [ /ads.p161.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\806GJV7V.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\806GJV7V.txt [ /c1.adform.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\NVUQQ4Q6.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\NVUQQ4Q6.txt [ /2o7.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\9VDUNY91.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\9VDUNY91.txt [ /kontera.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\B7I9X4YZ.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\B7I9X4YZ.txt [ /serving-sys.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\0OI8SBDG.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\0OI8SBDG.txt [ /insightexpressai.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\TP3L8ABK.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\TP3L8ABK.txt [ /adserve.postrelease.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\UP9F0XW8.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\UP9F0XW8.txt [ /e-2dj6wjloenc5who.stats.esomniture.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\1V7GLNCI.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\1V7GLNCI.txt [ /fastclick.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\539QVADT.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\539QVADT.txt [ /adlegend.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\TRB4I09G.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\TRB4I09G.txt [ /zedo.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\4ZJ3ZF6B.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\4ZJ3ZF6B.txt [ /advertising.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\UTQ61DBJ.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\UTQ61DBJ.txt [ /e-2dj6afkigidzkcq.stats.esomniture.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\G3SRFIEH.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\G3SRFIEH.txt [ /e-2dj6whl4wodpgep.stats.esomniture.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\9QFFO3HR.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\9QFFO3HR.txt [ /survey.g.doubleclick.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\BAWFJ87I.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\BAWFJ87I.txt [ /eyeviewads.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\36TGHWNS.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\36TGHWNS.txt [ /basebanner.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\VPU433T7.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\VPU433T7.txt [ /ads.creative-serving.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\IM59XTLN.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\IM59XTLN.txt [ /specificclick.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\02WO86FE.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\02WO86FE.txt [ /bs.serving-sys.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\2BVAHV1F.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\2BVAHV1F.txt [ /atdmt.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\CWGH17HV.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\CWGH17HV.txt [ /ad.360yield.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\EVZUZPTI.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\EVZUZPTI.txt [ /ad.mlnadvertising.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\ODPXMC1H.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\ODPXMC1H.txt [ /statcounter.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\VSVLQQJO.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\VSVLQQJO.txt [ /liveperson.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\2P1901EH.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\2P1901EH.txt [ /statse.webtrendslive.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\QI9VCHCZ.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\QI9VCHCZ.txt [ /clickfuse.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\PWVGVT5T.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\PWVGVT5T.txt [ /pointroll.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\0CPVXT2V.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\0CPVXT2V.txt [ /stat.dealtime.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\GYY3T0K4.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\GYY3T0K4.txt [ /liveperson.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\GTSMTJI8.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\GTSMTJI8.txt [ /track.everydayfamily.com ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\AWNI163N.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\AWNI163N.txt [ /adform.net ]
C:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\EI2BCCXP.txtC:\Users\Roger\AppData\Roaming\Microsoft\Windows\Cookies\Low\EI2BCCXP.txt [ /pro-market.net ]
core.insightexpressai.com [ C:\USERS\ROGER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\UPXWQ8PB ]
secure-uk.imrworldwide.com [ C:\USERS\ROGER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\UPXWQ8PB ]
secure-us.imrworldwide.com [ C:\USERS\ROGER\APPDATA\ROAMING\MACROMEDIA\FLASH PLAYER\#SHAREDOBJECTS\UPXWQ8PB ]

============
End of Log
============

#12 Broni

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Posted 07 August 2014 - 10:25 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


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#13 topher1964

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Posted 07 August 2014 - 11:49 PM

RAN tfc just fine
.............................
adwcleaner got aut2exe has stopped working during the browser cleaning
............................

as I said above eset would not run...
.............................................
jrt
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.4 (04.06.2014:1)
OS: Windows 7 Home Premium x64
Ran by Roger on Thu 08/07/2014 at 23:37:09.38
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 08/07/2014 at 23:44:43.29
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

#14 topher1964

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Posted 08 August 2014 - 08:29 PM

What next?



#15 Broni

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Posted 08 August 2014 - 08:40 PM

Eset?


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