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Random BSOD - KMODE_EXCEPTION_NOT_HANDLED (ntoskrnl.exe, tcpip.sys)


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3 replies to this topic

#1 Sclify

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Posted 06 August 2014 - 03:06 PM

Hello,
 
As this my first post, i'd like to salute all the members of bleepingcomputer wonderful community. :)
 
So, my problem is that i randomly got a BSOD (KMODE_EXCEPTION_NOT_HANDLED 0x0000001e) caused by driver tcpip.sys with ntoskrnl.exe+71ed0 crash adress according to bluescreenview.
 
 
My specs are:
Operating System: Windows 7 Ultimate on 64bit
 
Specs: Laptop: TOSHIBA Satellite S50-A with an i5 - 3230m CPU, 4 GB of RAM, nVidia Geforce 740m with 2 GB VRAM (Bought in september 2013)
 
BIOS: Insyde Corp. 1.20, 15/05/2013
 
Ran sfc /scannow, chkdsk /r , and memtest86(4 loops) tests which ended with no errors.
 
I will attach speccy link and the last 5 entries from blue screen view log.
 
 
 
Blue screen view logs.
 
==================================================
Dump File         : 080614-21777-01.dmp
Crash Time        : 06/08/2014 21:27:35
Bug Check String  : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code    : 0x0000001e
Parameter 1       : 00000000`00000000
Parameter 2       : 00000000`00000000
Parameter 3       : 00000000`00000000
Parameter 4       : 00000000`00000000
Caused By Driver  : tcpip.sys
Caused By Address : tcpip.sys+71f60
File Description  : TCP/IP Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : x64
Crash Address     : ntoskrnl.exe+71ed0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\080614-21777-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 289,032
Dump File Time    : 06/08/2014 21:28:24
==================================================
 
==================================================
Dump File         : 072914-17378-01.dmp
Crash Time        : 29/07/2014 11:24:46
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff960`00134283
Parameter 3       : fffff880`08f3e020
Parameter 4       : 00000000`00000000
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+c4283
File Description  : Multi-User Win32 Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : x64
Crash Address     : ntoskrnl.exe+71f00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\072914-17378-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 290,760
Dump File Time    : 29/07/2014 11:31:27
==================================================
 
==================================================
Dump File         : 072814-20233-01.dmp
Crash Time        : 28/07/2014 21:16:38
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff960`00184283
Parameter 3       : fffff880`08ebc020
Parameter 4       : 00000000`00000000
Caused By Driver  : win32k.sys
Caused By Address : win32k.sys+c4283
File Description  : Multi-User Win32 Driver
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : x64
Crash Address     : ntoskrnl.exe+71f00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\072814-20233-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 297,920
Dump File Time    : 28/07/2014 21:17:28
==================================================
 
==================================================
Dump File         : 072814-19531-01.dmp
Crash Time        : 28/07/2014 19:59:22
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`02e8b01e
Parameter 3       : fffff880`0d910d90
Parameter 4       : 00000000`00000000
Caused By Driver  : hal.dll
Caused By Address : hal.dll+462f
File Description  : Hardware Abstraction Layer DLL
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : x64
Crash Address     : ntoskrnl.exe+71f00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\072814-19531-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 296,872
Dump File Time    : 28/07/2014 20:00:16
==================================================
 
==================================================
Dump File         : 072514-17768-01.dmp
Crash Time        : 25/07/2014 00:22:16
Bug Check String  : SYSTEM_SERVICE_EXCEPTION
Bug Check Code    : 0x0000003b
Parameter 1       : 00000000`c0000005
Parameter 2       : fffff800`02ea001e
Parameter 3       : fffff880`06590fc0
Parameter 4       : 00000000`00000000
Caused By Driver  : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+71f00
File Description  : NT Kernel & System
Product Name      : Microsoft® Windows® Operating System
Company           : Microsoft Corporation
File Version      : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor         : x64
Crash Address     : ntoskrnl.exe+71f00
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\072514-17768-01.dmp
Processors Count  : 4
Major Version     : 15
Minor Version     : 7600
Dump File Size    : 297,888
Dump File Time    : 25/07/2014 00:23:09
==================================================
 
Thank you.
 
Best regards,
 
- Sclify


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#2 hamluis

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Posted 06 August 2014 - 03:24 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Sclify

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Posted 06 August 2014 - 04:10 PM

Hello mr. Louis and thank you for your fast assistance!

 

Here is the new speccy published snapshot link: http://speccy.piriform.com/results/NuOL8IIc3oLQXr8EXdmq1oq

 

Here are the minitoolbox logs:

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Luke (administrator) on 06-08-2014 at 23:57:55
Running from "C:\Users\Luke\Desktop"
Microsoft Windows 7 Ultimate   (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (08/03/2014 02:08:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: nvstreamsvc.exe, version: 0.0.0.0, time stamp: 0x53d25804
Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5be02b
Exception code: 0xc0000005
Fault offset: 0x000000000004d294
Faulting process id: 0x1354
Faulting application start time: 0xnvstreamsvc.exe0
Faulting application path: nvstreamsvc.exe1
Faulting module path: nvstreamsvc.exe2
Report Id: nvstreamsvc.exe3
 
Error: (08/03/2014 01:45:26 AM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNetworkStreamService did not shut down when asked, terminating. [0]
 
Error: (08/03/2014 00:21:10 AM) (Source: Application Error) (User: )
Description: Faulting application name: HWiNFO64.EXE, version: 3.9.2.0, time stamp: 0x4f168a44
Faulting module name: HWiNFO64.EXE, version: 3.9.2.0, time stamp: 0x4f168a44
Exception code: 0xc0000005
Fault offset: 0x00000000000d214b
Faulting process id: 0x11a8
Faulting application start time: 0xHWiNFO64.EXE0
Faulting application path: HWiNFO64.EXE1
Faulting module path: HWiNFO64.EXE2
Report Id: HWiNFO64.EXE3
 
Error: (08/02/2014 11:41:02 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNetworkStreamService did not shut down when asked, terminating. [0]
 
Error: (07/30/2014 09:25:43 PM) (Source: Microsoft-Windows-RestartManager) (User: Luke-PC)
Description: Application or service 'Windows Explorer' could not be shut down.
 
 
System errors:
=============
Error: (08/06/2014 10:23:37 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 22:20:41 on ‎06/‎08/‎2014 was unexpected.
 
Error: (08/06/2014 09:40:59 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (08/06/2014 09:28:24 PM) (Source: BugCheck) (User: )
Description: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)C:\Windows\MEMORY.DMP080614-21777-01
 
Error: (08/06/2014 09:28:19 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 21:27:20 on ‎06/‎08/‎2014 was unexpected.
 
Error: (08/03/2014 03:18:57 AM) (Source: Service Control Manager) (User: )
Description: The Windows Time service terminated with the following error: 
%%1115
 
Error: (08/03/2014 01:58:44 AM) (Source: Service Control Manager) (User: )
Description: The NVIDIA Streamer Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (08/01/2014 11:48:33 PM) (Source: DCOM) (User: )
Description: {5DC4F9AD-3A2B-4DF4-AC39-3FF5A19FCF4C}
 
Error: (07/30/2014 09:23:29 PM) (Source: Service Control Manager) (User: )
Description: The AVG PC TuneUp Service service terminated unexpectedly.  It has done this 1 time(s).
 
Error: (07/30/2014 04:39:48 PM) (Source: Service Control Manager) (User: )
Description: The Software Protection service failed to start due to the following error: 
%%1053
 
Error: (07/30/2014 04:39:48 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.
 
 
Microsoft Office Sessions:
=========================
Error: (08/03/2014 02:08:33 AM) (Source: Application Error)(User: )
Description: nvstreamsvc.exe0.0.0.053d25804ntdll.dll6.1.7600.163854a5be02bc0000005000000000004d294135401cfaea5656ebd82C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exeC:\Windows\SYSTEM32\ntdll.dllec597607-1a99-11e4-8be3-7c0507fc6ffb
 
Error: (08/03/2014 01:45:26 AM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNetworkStreamService did not shut down when asked, terminating. [0]
 
Error: (08/03/2014 00:21:10 AM) (Source: Application Error)(User: )
Description: HWiNFO64.EXE3.9.2.04f168a44HWiNFO64.EXE3.9.2.04f168a44c000000500000000000d214b11a801cfae8b5ec22e5eC:\Program Files\HWiNFO64\HWiNFO64.EXEC:\Program Files\HWiNFO64\HWiNFO64.EXEebc73b9c-1a8a-11e4-a040-7c0507fc6ffb
 
Error: (08/02/2014 11:41:02 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNetworkStreamService did not shut down when asked, terminating. [0]
 
Error: (07/30/2014 09:25:43 PM) (Source: Microsoft-Windows-RestartManager)(User: Luke-PC)
Description: 1C:\Windows\explorer.exeWindows Explorer0411718320
 
 
 
=========================== Installed Programs ============================
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Photoshop CS6 (HKLM-x32\...\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}) (Version: 13.0 - Adobe Systems Incorporated)
Adobe Reader X (10.1.8) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.8 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)
Alcor Micro USB Card Reader (HKLM-x32\...\AmUStor) (Version: 4.4.1245.72462 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 4.4.1245.72462 - Alcor Micro Corp.) Hidden
Anti-Vibrate Oscar Editor (HKLM-x32\...\InstallShield_{55FB908F-A025-4118-9354-ABD4979203F9}) (Version: 11.07.0002 - A4TECH)
Atheros Driver Installation Program (HKLM-x32\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 10.0 - Atheros)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
Battlefield: Bad Company™ 2 (HKLM-x32\...\{3AC8457C-0385-4BEA-A959-E095F05D6D67}) (Version: 1.0.1.0 - Electronic Arts)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.2.32128 - BitTorrent Inc.)
Core Temp 1.0 RC5 (HKLM\...\{086D343F-8E78-4AFC-81AC-D6D414AFD8AC}_is1) (Version: 1.0 - Alcpu)
Counter-Strike (HKLM-x32\...\Steam App 10) (Version:  - Valve)
Counter-Strike: Global Offensive (HKLM-x32\...\Steam App 730) (Version:  - Valve)
Dota 2 (HKLM-x32\...\Steam App 570) (Version:  - Valve)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.)
Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
High-Definition Video Playback 10 (x32 Version: 7.0.11400.29.0 - Nero AG) Hidden
Hotline Miami (HKLM-x32\...\Steam App 219150) (Version:  - Dennaton Games)
HWiNFO64 Version 3.92 (HKLM\...\HWiNFO64_is1) (Version: 3.92 - Martin Malík - REALiX)
IDT Audio Driver (HKLM\...\{11424B27-C16B-4505-9667-82A10AD1B1DC}) (Version: 6.10.6472.0 - IDT)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1281 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3062 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.0.4.1001 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 12.0.4.1001 - Intel Corporation) Hidden
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.7.248 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.24.738.1 - Intel Corporation) Hidden
Java 7 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217040FF}) (Version: 7.0.450 - Oracle)
Java Auto Updater (x32 Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden
Join Air (HKLM-x32\...\{A9E5EDA7-2E6C-49E7-924B-A32B89C24A04}) (Version: 1.0.0.1 - ZTE Corporation)
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft .NET Framework 4.5 (Version: 4.5.50709 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.4734.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Primary Interoperability Assemblies 2005 (HKLM-x32\...\{D24DB8B9-BB6C-4334-9619-BA1C650E13D3}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.31119 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.31124 - Microsoft Corporation) Hidden
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
MiniTool Partition Wizard Home Edition 8.1.1 (HKLM-x32\...\{05D996FA-ADCB-4D23-BA3C-A7C184A8FAC6}_is1) (Version:  - MiniTool Solution Ltd.)
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSI Afterburner 3.0.1 (HKLM-x32\...\Afterburner) (Version: 3.0.1 - MSI Co., LTD)
Nero 10 Menu TemplatePack Basic (x32 Version: 10.0.10600.6.0 - Nero AG) Hidden
Nero 10 Movie ThemePack Basic (x32 Version: 10.0.10600.6.0 - Nero AG) Hidden
Nero BackItUp 10 (HKLM-x32\...\{68AB6930-5BFF-4FF6-923B-516A91984FE6}) (Version: 5.4.11600.19.100 - Nero AG)
Nero BackItUp 10 Help (CHM) (x32 Version: 1.0.10700 - Nero AG) Hidden
Nero Burning ROM 10 (HKLM-x32\...\{7A5D731D-B4B3-490E-B339-75685712BAAB}) (Version: 10.0.11100.10.100 - Nero AG)
Nero BurningROM 10 Help (CHM) (x32 Version: 1.0.10700 - Nero AG) Hidden
Nero BurnRights 10 (HKLM-x32\...\{943CFD7D-5336-47AF-9418-E02473A5A517}) (Version: 4.0.11000.12.100 - Nero AG)
Nero BurnRights 10 Help (CHM) (x32 Version: 1.0.10600 - Nero AG) Hidden
Nero Control Center 10 (x32 Version: 10.0.12000.1.4 - Nero AG) Hidden
Nero ControlCenter 10 Help (CHM) (x32 Version: 1.0.10700 - Nero AG) Hidden
Nero Core Components 10 (x32 Version: 2.0.13700.0.1 - Nero AG) Hidden
Nero CoverDesigner 10 (HKLM-x32\...\{FCF00A6E-FB58-477A-ABE9-232907105521}) (Version: 5.0.10900.11.100 - Nero AG)
Nero CoverDesigner 10 Help (CHM) (x32 Version: 1.0.10600 - Nero AG) Hidden
Nero DiscSpeed 10 (HKLM-x32\...\{34490F4E-48D0-492E-8249-B48BECF0537C}) (Version: 6.0.10800.7.100 - Nero AG)
Nero DiscSpeed 10 Help (CHM) (x32 Version: 1.0.10600 - Nero AG) Hidden
Nero Dolby Files 10 (x32 Version: 2.0.11000.0.10 - Nero AG) Hidden
Nero Express 10 (HKLM-x32\...\{70550193-1C22-445C-8FA4-564E155DB1A7}) (Version: 10.0.11000.10.100 - Nero AG)
Nero Express 10 Help (CHM) (x32 Version: 1.0.10700 - Nero AG) Hidden
Nero InfoTool 10 (HKLM-x32\...\{F412B4AF-388C-4FF5-9B2F-33DB1C536953}) (Version: 7.0.10800.8.100 - Nero AG)
Nero InfoTool 10 Help (CHM) (x32 Version: 1.0.10600 - Nero AG) Hidden
Nero MediaHub 10 (HKLM-x32\...\{1F7FB68F-52F6-46A3-B42F-38CE46295AE5}) (Version: 1.0.13400.11.100 - Nero AG)
Nero MediaHub 10 Help (CHM) (x32 Version: 1.0.10700 - Nero AG) Hidden
Nero Multimedia Suite 10 (HKLM-x32\...\{277C1559-4CF7-44FF-8D07-98AA9C13AABD}) (Version: 10.0.13100 - Nero AG)
Nero Recode 10 (HKLM-x32\...\{8ECEC853-5C3D-4B10-B5C7-FF11FF724807}) (Version: 4.6.10900.4.100 - Nero AG)
Nero Recode 10 Help (CHM) (x32 Version: 1.0.10600 - Nero AG) Hidden
Nero RescueAgent 10 (HKLM-x32\...\{E337E787-CF61-4B7B-B84F-509202A54023}) (Version: 3.0.10900.9.100 - Nero AG)
Nero RescueAgent 10 Help (CHM) (x32 Version: 1.0.10700 - Nero AG) Hidden
Nero SoundTrax 10 (HKLM-x32\...\{E1EE5339-5D32-458F-BAAB-B19F6301BCE2}) (Version: 4.6.10600.2.100 - Nero AG)
Nero SoundTrax 10 Help (CHM) (x32 Version: 1.0.10600 - Nero AG) Hidden
Nero StartSmart 10 (HKLM-x32\...\{F61D489E-6C44-49AC-AD02-7DA8ACA73A65}) (Version: 10.0.11200.12.100 - Nero AG)
Nero StartSmart 10 Help (CHM) (x32 Version: 1.0.10700 - Nero AG) Hidden
Nero Update (HKLM-x32\...\{65BB0407-4CC8-4DC7-952E-3EEFDF05602A}) (Version: 1.0.0017 - Nero AG)
Nero Vision 10 (HKLM-x32\...\{9A4297F3-2A51-4ED9-92CA-4BCB8380947E}) (Version: 7.0.11100.8.100 - Nero AG)
Nero Vision 10 Help (CHM) (x32 Version: 1.0.10600 - Nero AG) Hidden
Nero WaveEditor 10 (HKLM-x32\...\{EDCDFAD5-DF80-4600-A493-E9DAD6810230}) (Version: 5.6.10600.2.100 - Nero AG)
Nero WaveEditor 10 Help (CHM) (x32 Version: 1.0.10600 - Nero AG) Hidden
NVIDIA Control Panel 340.52 (Version: 340.52 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 340.52 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.157.1165 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Optimus Update 15.3.33 (Version: 15.3.33 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 15.3.33 (Version: 15.3.33 - NVIDIA Corporation) Hidden
NVIDIA Update 15.3.33 (Version: 15.3.33 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 15.3.33 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.23 (Version: 1.2.23 - NVIDIA Corporation) Hidden
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Origin (HKLM-x32\...\Origin) (Version: 9.3.11.2762 - Electronic Arts, Inc.)
OSCAR Editor (x32 Version: 11.07.0002 - A4TECH) Hidden
PDF Settings CS6 (x32 Version: 11.0 - Adobe Systems Incorporated) Hidden
Qualcomm Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.13 - Qualcomm Atheros Communications Inc.)
Re-Volt (HKLM-x32\...\Re-Volt) (Version:  - )
RivaTuner Statistics Server 6.1.2 (HKLM-x32\...\RTSS) (Version: 6.1.2 - Unwinder)
SAMSUNG USB Driver for Mobile Phones (HKLM\...\{D0795B21-0CDA-4a92-AB9E-6E92D8111E44}) (Version: 1.4.103.0 - SAMSUNG Electronics Co., Ltd.)
SHIELD Streaming (Version: 3.1.100 - NVIDIA Corporation) Hidden
Skype Click to Call (HKLM-x32\...\{BB285C9F-C821-4770-8970-56C4AB52C87E}) (Version: 7.2.15747.10003 - Microsoft Corporation)
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
StarCraft II (HKLM-x32\...\StarCraft II) (Version:  - Blizzard Entertainment)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.4.2.8 - Synaptics Incorporated)
System Requirements Lab CYRI (HKLM-x32\...\{F3FCB08B-E752-444D-86A0-0634A4F3B23D}) (Version: 6.0.8.0 - Husdawg, LLC)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
The Elder Scrolls V: Skyrim (HKLM-x32\...\Steam App 72850) (Version:  - Bethesda Game Studios)
TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.1 - TOSHIBA CORPORATION)
VLC media player 1.1.10 (HKLM-x32\...\VLC media player) (Version: 1.1.10 - VideoLAN)
WhoCrashed 5.02 (HKLM\...\WhoCrashed_is1) (Version:  - Resplendence Software Projects Sp.)
Winamp (HKLM-x32\...\Winamp) (Version: 5.621  - Nullsoft, Inc)
WinRAR 4.01 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.01.0 - win.rar GmbH)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 56%
Total physical RAM: 3971.36 MB
Available physical RAM: 1741.3 MB
Total Pagefile: 7940.86 MB
Available Pagefile: 4976.59 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.12 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:307.91 GB) (Free:229.51 GB) NTFS
2 Drive d: () (Fixed) (Total:390.53 GB) (Free:295.71 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\LUKE-PC
 
Administrator            Guest                    Luke                     
 
 
**** End of log ****
 
Thank you,
 
Best regards,
 
- Sclify


#4 hamluis

hamluis

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Posted 07 August 2014 - 08:09 AM

I really don't have a clue, but I would uninstall that Riva Streamer application, since many of your errors reflected above deal with nVidia files and I came across what I consider to be an indicator that the app may be bumping heads with nVidia:  Per http://www.guru3d.com/files-details/rtss-rivatuner-statistics-server-download.html :

 

"Stealth hooking mode is currently not supported in 64-bit applications, so it is strongly not recommended to run other 64-bit On-Screen Display software in conjunction with RivaTuner Statistics Server."

 

After uninstalling designated app...I would also uninstall all nVidia software and then reinstall it, since it may be damaged.
 

It also appears that your Intel graphics driver is installed...I would disable this function in the BIOS and uninstall the driver (if feasible).

Louis
 

IMO...the 3B STOP errors you reflect...are more important than the K-Mode error cited by you.

 

Just a note...if this is just another illegal/unlicensed install of Win 7 Ultimate...there's little point in trying to overcome some of the attendant problems, IMO.

 

Louis






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