The following is the specs from the last time I came to the forum for assistance. I’m using the old specs because there isn’t a HD installed.
The intended HD is a Seagate drive. The problem is as follows; I take the HD out of the box, ground myself before taking the HD out of its protective bag and then proceed to connect it to my computer. Once it’s connected I then turn on the computer and when the computer finishes loading I’m notified by my computer that new hardware is attached ie my sister’s new Seagate HD which I then proceeded to partition and format.
The next day I hook up my sister’s computer and load the OS disc and everything seems to be going fine until I get to the install screen. You know the blue screen that says something about installing your OS on whatever partition ie HD is shown. Well, the problem is that instead of those words I see instead “There is no harddisk in this computer” WTH??!! Of course there is a HD in the computer because I put it there!
So, of course I’m mad as heck and turn off the computer. I use another OS (copy) with the same end result. I again turn off the computer and take out the HD. I take the HD and connect it to my computer and am rather unpleasantly surprised to see that the HD is no longer seen in “My Computer” nor in the BIOS.
By this time I am quite upset…again and I call Seagate and they send me second HD and the same thing happens again. Then it happens a third time. They are in the process of sending me a third drive but in reality this will be the fourth HD.
I spoke with one of the Seagate technicians and he commented that since I keep having this issue that maybe instead of the HD’s being the issue that maybe instead it’s the motherboard. I truly don’t know. I even went online and looked up how to partition and format the drive to make sure I was doing things right and from what I can see I did everything correctly. I mean I also got a HD the same time as my sister and mine is 2TB and I hooked it up and partitioned it and formatted it and put files on it but I don’t keep it in the computer right now I just put files on it because a few months back my F drive which is 500GB was acting kind of funny and I wanted the new 2TB drive to back up files just in case. I’ve had a HD die on me taking files that I used regulary on it and that is one experience I don’t want a repeat of. The point is that I’ve had no issues with my computer “seeing” the 2TB drive whenever I re-attach it to add more files so could the Seagate Tech guy be right that it’s my sister’s motherboard??? If it is her MB than why does the BIOS see the CD drive???
Is there something that I can do to fix whatever issue is going on here? Or will my sister have to buy another computer?
Any help will be appreciated.