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Detected Tracur.trojan and need assistance


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8 replies to this topic

#1 ozeal

ozeal

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  • Local time:08:17 AM

Posted 05 August 2014 - 09:34 PM

Hello Bleeping !  After getting the ability to log again to my profile.. seems it altered my profile... I have run across this Trojan tracur and it was downloading programs to my PC and reseting homepage etx..  I have Norton installed on my workstation and it did not detect it.   I then did the ESET online scanner and it detect it and other malware..  I then installed Malware malbytes and it found malware BHO's etx  that it had downloaded
 
Since then I have been cleaning up add-ons and other programs..  could you please look at my logs and tell me if I am missing anything.. the  login is still very slow...
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17207
Run by Barbara at 22:22:58 on 2014-08-05
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2814.1306 [GMT -4:00]
.
AV: Norton Security Suite *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton Security Suite *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton Security Suite *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\N360.exe
C:\Program Files\Reimage\Reimage Repair\ReiGuard.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\N360.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\AVG-Secure-Search-Update_MAY2013_TB.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\AVG-Secure-Search-Update_0414c.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\RunDll32.exe
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
C:\Program Files\HP\HP Deskjet 3510 series\Bin\HPNetworkCommunicatorCom.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\taskeng.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Logitech\LWS\LU\LULnchr.exe
C:\Program Files (x86)\Logitech\LWS\LU\LogitechUpdate.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/?gws_rd=ssl
uSearch Bar = www.google.com/
mStart Page = hxxp://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=N360&pvid=21.3.0.12
mWinlogon: Userinit = userinit.exe,
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\ips\ipsbho.dll
BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - <orphaned>
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: {95B7759C-8C7F-4BF1-B163-73684A933233} - <orphaned>
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Constant Guard Protection Suite (COM): {B84CDBE7-1B46-494B-A188-01D4C52DEB61} -
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\coieplg.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\coieplg.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [LWS] C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe -hide
mRun: [Monitor] "C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [HP Remote Solution] C:\Program Files\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
StartupFolder: C:\Users\Barbara\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MONITO~1.LNK - C:\Windows\System32\RunDll32.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\CONSTA~1.LNK - C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\Smart Print 2.0\smartprintsetup.exe
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
Trusted Zone: skillport.com
Trusted Zone: skillwsa.com
DPF: {B8E73359-3422-4384-8D27-4EA1B4C01232} - hxxps://vpn.XXXX.com/+CSCOL+/cscopf.cab
TCP: NameServer = 75.75.75.75 75.75.76.76 192.168.1.1
TCP: Interfaces\{291928CA-E2C3-4264-B33D-6E70DBDA9142} : DHCPNameServer = 75.75.75.75 75.75.76.76 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
AppInit_DLLs= c:\progra~2\optimi~1\optpro~1.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\coieplg.dll
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\coieplg.dll
x64-Run: [SmartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1503000.00C\symds64.sys [2014-6-28 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1503000.00C\symefa64.sys [2014-6-28 1148120]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20140801.001\BHDrvx64.sys [2014-8-5 1530160]
R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1503000.00C\ccsetx64.sys [2014-6-28 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20140805.001\IDSviA64.sys [2014-8-5 525016]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1503000.00C\ironx64.sys [2014-6-28 264280]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1503000.00C\symnets.sys [2014-6-28 593112]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2013-11-4 92160]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\n360.exe [2014-6-28 265040]
R2 ReimageRealTimeProtection;Reimage Real Time Protection;C:\Program Files\Reimage\Reimage Repair\ReiGuard.exe [2014-8-4 5100392]
R2 UMVPFSrv;UMVPFSrv;C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe [2011-4-1 428640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2014-6-28 142128]
S2 70e6ca8c;Optimizer Pro Crash Monitor;C:\Windows\System32\rundll32.exe [2009-7-13 45568]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 IDVaultSvc;CGPS Service;"C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe" --> C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe [?]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-7-9 111616]
S3 LeapFrog-USBLAN;LeapFrog-USBLAN;C:\Windows\System32\drivers\btblan.sys [2009-10-9 40320]
S3 LVRS64;Logitech RightSound Filter Driver;C:\Windows\System32\drivers\lvrs64.sys [2011-4-1 341856]
S3 LVUVC64;Logitech Webcam C160(UVC);C:\Windows\System32\drivers\lvuvc64.sys [2011-4-1 4184672]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-8-3 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-8-3 1255736]
.
=============== Created Last 30 ================
.
2014-08-04 12:30:16 -------- d-----w- C:\Program Files\Reimage
2014-08-04 09:14:05 122584 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-08-04 09:13:52 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-08-04 09:13:52 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-08-04 09:13:52 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-08-04 09:13:52 -------- d-----w- C:\ProgramData\Malwarebytes
2014-08-04 09:13:52 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-08-04 03:51:21 -------- d-----w- C:\Program Files (x86)\SaleiSMagneta
2014-08-04 03:50:24 -------- d-----w- C:\ProgramData\SaleiSMagneta
2014-08-04 03:35:32 2620928 ----a-w- C:\Windows\System32\wucltux.dll
2014-08-04 03:34:54 97792 ----a-w- C:\Windows\System32\wudriver.dll
2014-08-04 03:34:54 92672 ----a-w- C:\Windows\SysWow64\wudriver.dll
2014-08-04 03:33:11 36864 ----a-w- C:\Windows\System32\wuapp.exe
2014-08-04 03:33:11 33792 ----a-w- C:\Windows\SysWow64\wuapp.exe
2014-08-04 03:33:11 198600 ----a-w- C:\Windows\System32\wuwebv.dll
2014-08-04 03:33:11 179656 ----a-w- C:\Windows\SysWow64\wuwebv.dll
2014-07-26 00:00:59 -------- d-----w- C:\ProgramData\Recovery
2014-07-22 23:03:35 11204096 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2014-07-09 21:41:30 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2014-07-09 21:41:30 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2014-07-09 21:41:30 1460736 ----a-w- C:\Windows\System32\lsasrv.dll
2014-07-09 21:39:09 810160 ----a-w- C:\Program Files\Internet Explorer\iexplore.exe
2014-07-09 21:38:59 752640 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-07-09 20:11:59 -------- d-----w- C:\Windows\System32\%LocalAppData%
.
==================== Find3M  ====================
.
2014-07-22 23:04:13 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-07-22 23:04:13 699056 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-06-30 02:09:33 519168 ----a-w- C:\Windows\System32\aepdu.dll
2014-06-30 02:04:49 424448 ----a-w- C:\Windows\System32\aeinv.dll
2014-06-19 01:06:55 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-06-19 01:06:24 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-06-19 00:42:57 548352 ----a-w- C:\Windows\System32\vbscript.dll
2014-06-19 00:42:49 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-06-19 00:41:52 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-06-19 00:41:16 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-06-19 00:24:30 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-06-19 00:24:12 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-06-19 00:14:28 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-06-18 23:59:04 38400 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-06-18 23:56:37 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-06-18 23:51:38 5721088 ----a-w- C:\Windows\System32\jscript9.dll
2014-06-18 23:38:40 455168 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-06-18 23:37:23 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-06-18 23:36:35 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-06-18 23:35:55 62464 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-06-18 23:27:45 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-06-18 23:27:07 2040832 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-06-18 23:23:27 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-06-18 23:22:40 592896 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-06-18 23:06:10 32256 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-06-18 22:58:27 2266112 ----a-w- C:\Windows\System32\wininet.dll
2014-06-18 22:52:18 4254720 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-06-18 22:46:23 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-06-18 22:45:59 1964544 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-06-18 22:13:59 1791488 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-06-18 02:18:30 692736 ----a-w- C:\Windows\System32\osk.exe
2014-06-18 01:51:32 646144 ----a-w- C:\Windows\SysWow64\osk.exe
2014-06-18 01:10:36 3157504 ----a-w- C:\Windows\System32\win32k.sys
2014-06-06 10:10:34 624128 ----a-w- C:\Windows\System32\qedit.dll
2014-06-06 09:44:17 509440 ----a-w- C:\Windows\SysWow64\qedit.dll
2014-05-30 08:08:52 210944 ----a-w- C:\Windows\System32\wdigest.dll
2014-05-30 08:08:49 86528 ----a-w- C:\Windows\System32\TSpkg.dll
2014-05-30 08:08:47 340992 ----a-w- C:\Windows\System32\schannel.dll
2014-05-30 08:08:41 314880 ----a-w- C:\Windows\System32\msv1_0.dll
2014-05-30 08:08:41 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2014-05-30 08:08:36 728064 ----a-w- C:\Windows\System32\kerberos.dll
2014-05-30 08:08:31 22016 ----a-w- C:\Windows\System32\credssp.dll
2014-05-30 07:52:51 172032 ----a-w- C:\Windows\SysWow64\wdigest.dll
2014-05-30 07:52:49 65536 ----a-w- C:\Windows\SysWow64\TSpkg.dll
2014-05-30 07:52:45 247808 ----a-w- C:\Windows\SysWow64\schannel.dll
2014-05-30 07:52:41 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2014-05-30 07:52:40 259584 ----a-w- C:\Windows\SysWow64\msv1_0.dll
2014-05-30 07:52:36 550912 ----a-w- C:\Windows\SysWow64\kerberos.dll
2014-05-30 07:52:30 17408 ----a-w- C:\Windows\SysWow64\credssp.dll
2014-05-30 06:45:52 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
.
============= FINISH: 22:23:30.61 ===============

Attached Files


Edited by nasdaq, 12 August 2014 - 09:38 AM.


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#2 nasdaq

nasdaq

  • Malware Response Team
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  • Local time:08:17 AM

Posted 10 August 2014 - 08:45 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Let me know what problem persists.

#3 ozeal

ozeal
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  • Local time:08:17 AM

Posted 11 August 2014 - 07:32 AM

* Appears to be running faster after adw clean up -  here are logs as requested:( adw created 2 logs R0  and S0 ) Posting both:
 
# AdwCleaner v3.304 - Report created 11/08/2014 at 08:11:18
# Updated 08/08/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Barbara - BARBARA-PC
# Running from : C:\Users\Barbara\Desktop\adwcleaner_3.304.exe
# Option : Scan
***** [ Services ] *****
Service Found : 70e6ca8c
***** [ Files / Folders ] *****
File Found : C:\END
File Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Found : C:\Users\Barbara\AppData\Local\Temp\Uninstall.exe
Folder Found : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Found : C:\Program Files (x86)\Delta
Folder Found : C:\Program Files (x86)\HiDefMedia
Folder Found : C:\Program Files (x86)\InfoAtoms
Folder Found : C:\Program Files (x86)\Mozilla Firefox\Extensions\infoatoms@infoatoms.com
Folder Found : C:\Program Files (x86)\MyPC Backup
Folder Found : C:\Program Files (x86)\OApps
Folder Found : C:\Program Files (x86)\SaleiSMagneta
Folder Found : C:\Program Files (x86)\SweetIM
Folder Found : C:\Program Files\DomaIQ Uninstaller
Folder Found : C:\Program Files\Linksicle
Folder Found : C:\Program Files\Reimage
Folder Found : C:\ProgramData\Ask
Folder Found : C:\ProgramData\Babylon
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HiDefMedia
Folder Found : C:\ProgramData\SaalessChhecker
Folder Found : C:\ProgramData\SaleiSMagneta
Folder Found : C:\ProgramData\SweetIM
Folder Found : C:\ProgramData\Tarma Installer
Folder Found : C:\Users\Barbara\AppData\LocalLow\AppGraffiti
Folder Found : C:\Users\Barbara\AppData\LocalLow\Conduit
Folder Found : C:\Users\Barbara\AppData\LocalLow\Delta
Folder Found : C:\Users\Barbara\AppData\Roaming\Activeris
Folder Found : C:\Users\Barbara\AppData\Roaming\BabSolution
Folder Found : C:\Users\Barbara\AppData\Roaming\Babylon
Folder Found : C:\Users\Barbara\AppData\Roaming\Strongvault
Folder Found : C:\Users\Barbara\Documents\Optimizer Pro
Folder Found : C:\Users\Public\util
***** [ Scheduled Tasks ] *****
Task Found : LaunchApp
***** [ Shortcuts ] *****
***** [ Registry ] *****
Data Found : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~2\optimi~1\optpro~1.dll
Data Found : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\PROGRA~2\OPTIMI~1\OPTPRO~2.DLL
Key Found : HKCU\Software\5d558bdabd3ae540
Key Found : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKCU\Software\AppDataLow\Software\Compete
Key Found : HKCU\Software\AppGraffiti
Key Found : HKCU\Software\BI
Key Found : HKCU\Software\Compete
Key Found : HKCU\Software\Conduit
Key Found : HKCU\Software\Delta
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : [x64] HKCU\Software\AppGraffiti
Key Found : [x64] HKCU\Software\BI
Key Found : [x64] HKCU\Software\Compete
Key Found : [x64] HKCU\Software\Conduit
Key Found : [x64] HKCU\Software\Delta
Key Found : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Found : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Found : HKLM\SOFTWARE\5d558bdabd3ae540
Key Found : HKLM\Software\AppGraffiti
Key Found : HKLM\Software\Babylon
Key Found : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Found : HKLM\SOFTWARE\Classes\AppID\{39CB8175-E224-4446-8746-00566302DF8D}
Key Found : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Found : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Found : HKLM\SOFTWARE\Classes\AppID\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}
Key Found : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Found : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Found : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Found : HKLM\SOFTWARE\Classes\AppID\{DD7C44CC-0F60-4FD9-A38F-5CF30D698AC2}
Key Found : HKLM\SOFTWARE\Classes\AppID\CptUrlPassthru.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\dca-bho.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Found : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Found : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Found : HKLM\SOFTWARE\Classes\CLSID\{00A8C11F-E23D-F645-BCB1-135C6DE10A5D}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{4FCB4630-2A1C-4AA1-B422-345E8DC8A6DE}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{86838207-681D-469D-9511-D0DCC6F19F9B}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{E97A663B-81A6-49C5-A6D3-BCB05BA1DE26}
Key Found : HKLM\SOFTWARE\Classes\d
Key Found : HKLM\SOFTWARE\Classes\delta.deltaappCore
Key Found : HKLM\SOFTWARE\Classes\delta.deltaappCore.1
Key Found : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Found : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Found : HKLM\SOFTWARE\Classes\Prod.cap
Key Found : HKLM\SOFTWARE\Classes\SalEesMagneoT.SalEesMagneoT
Key Found : HKLM\SOFTWARE\Classes\SalEesMagneoT.SalEesMagneoT.1.8
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Found : HKLM\Software\CompeteInc
Key Found : HKLM\Software\Delta
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\ActiverisAntiMalware_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\ActiverisAntiMalware_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\App24x7Help_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\App24x7Help_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\avg-secure-search-installer_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\avg-secure-search-installer_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasapi32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasmancs
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\strongvaultapp_rasapi32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\strongvaultapp_rasmancs
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{00A8C11F-E23D-F645-BCB1-135C6DE10A5D}
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bi_uninstaller
Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{00A8C11F-E23D-F645-BCB1-135C6DE10A5D}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}
Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17207
-\\ Google Chrome v27.0.1453.110
[ File : C:\Users\Barbara\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Found [Homepage] : hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={4DC4DBA0-9F16-11E2-924C-7071BCC1A6B1}
Found [Extension] : dhdepfaagokllfmhfbcfmocaeigmoebo
Found [Extension] : eooncjejnppfjjklapaamhcdmjbilmde
Found [Extension] : hphibigbodkkohoglgfkddblldpfohjl
Found [Extension] : kdcnnmifdmlmjffdgeieikcokcogpbej
Found [Extension] : kincjchfokkeneeofpeefomkikfkiedl
Found [Extension] : kkkeikdkpjenmoiicggnnodbkebafgpc
Found [Extension] : pgmfkblbflahhponhjmkcnpjinenhlnc
*************************
AdwCleaner[R0].txt - [8829 octets] - [11/08/2014 08:11:18]
########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [8889 octets] ##########
 
 
# AdwCleaner v3.304 - Report created 11/08/2014 at 08:12:17
# Updated 08/08/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Barbara - BARBARA-PC
# Running from : C:\Users\Barbara\Desktop\adwcleaner_3.304.exe
# Option : Clean
***** [ Services ] *****
[#] Service Deleted : 70e6ca8c
***** [ Files / Folders ] *****
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\SweetIM
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\ProgramData\SaalessChhecker
Folder Deleted : C:\ProgramData\SaleiSMagneta
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HiDefMedia
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\Delta
Folder Deleted : C:\Program Files (x86)\HiDefMedia
Folder Deleted : C:\Program Files (x86)\InfoAtoms
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Program Files (x86)\OApps
Folder Deleted : C:\Program Files (x86)\SweetIM
Folder Deleted : C:\Program Files (x86)\SaleiSMagneta
Folder Deleted : C:\Program Files\DomaIQ Uninstaller
Folder Deleted : C:\Program Files\Linksicle
Folder Deleted : C:\Program Files\Reimage
Folder Deleted : C:\Users\Barbara\AppData\LocalLow\AppGraffiti
Folder Deleted : C:\Users\Barbara\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Barbara\AppData\LocalLow\Delta
Folder Deleted : C:\Users\Barbara\AppData\Roaming\Activeris
Folder Deleted : C:\Users\Barbara\AppData\Roaming\BabSolution
Folder Deleted : C:\Users\Barbara\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Barbara\AppData\Roaming\Strongvault
Folder Deleted : C:\Users\Barbara\Documents\Optimizer Pro
Folder Deleted : C:\Users\Public\util
Folder Deleted : C:\Program Files (x86)\Mozilla Firefox\Extensions\infoatoms@infoatoms.com
File Deleted : C:\END
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\Barbara\AppData\Local\Temp\Uninstall.exe
***** [ Scheduled Tasks ] *****
Task Deleted : LaunchApp
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Classes\AppID\CptUrlPassthru.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\dca-bho.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escorTlbr.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Deleted : HKLM\SOFTWARE\Classes\d
Key Deleted : HKLM\SOFTWARE\Classes\delta.deltaappCore
Key Deleted : HKLM\SOFTWARE\Classes\delta.deltaappCore.1
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane
Key Deleted : HKLM\SOFTWARE\Classes\escort.escortIEPane.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ActiverisAntiMalware_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ActiverisAntiMalware_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\App24x7Help_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\App24x7Help_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\avg-secure-search-installer_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\avg-secure-search-installer_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\HPSF_Tasks_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\optimizerpro_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\strongvaultapp_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\strongvaultapp_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Classes\SalEesMagneoT.SalEesMagneoT
Key Deleted : HKLM\SOFTWARE\Classes\SalEesMagneoT.SalEesMagneoT.1.8
Key Deleted : HKCU\Software\5d558bdabd3ae540
Key Deleted : HKLM\SOFTWARE\5d558bdabd3ae540
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{09C554C3-109B-483C-A06B-F14172F1A947}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{39CB8175-E224-4446-8746-00566302DF8D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{A57F7191-1E7F-4852-BAAF-F80A43E2687A}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{DD7C44CC-0F60-4FD9-A38F-5CF30D698AC2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4FCB4630-2A1C-4AA1-B422-345E8DC8A6DE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{86838207-681D-469D-9511-D0DCC6F19F9B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E97A663B-81A6-49C5-A6D3-BCB05BA1DE26}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00A8C11F-E23D-F645-BCB1-135C6DE10A5D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4E1E9D45-8BF9-4139-915C-9F83CC3D5921}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{D7EE8177-D51E-4F89-92B6-83EA2EC40800}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{00A8C11F-E23D-F645-BCB1-135C6DE10A5D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{00A8C11F-E23D-F645-BCB1-135C6DE10A5D}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : HKCU\Software\AppGraffiti
Key Deleted : HKCU\Software\BI
Key Deleted : HKCU\Software\Compete
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\Delta
Key Deleted : HKCU\Software\AppDataLow\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKCU\Software\AppDataLow\Software\Compete
Key Deleted : HKLM\Software\{1146AC44-2F03-4431-B4FD-889BC837521F}
Key Deleted : HKLM\Software\{6791A2F3-FC80-475C-A002-C014AF797E9C}
Key Deleted : HKLM\Software\AppGraffiti
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\CompeteInc
Key Deleted : HKLM\Software\Delta
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bi_uninstaller
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~2\optimi~1\optpro~1.dll
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\PROGRA~2\OPTIMI~1\OPTPRO~2.DLL
***** [ Browsers ] *****
-\\ Internet Explorer v11.0.9600.17207
-\\ Google Chrome v27.0.1453.110
[ File : C:\Users\Barbara\AppData\Local\Google\Chrome\User Data\Default\preferences ]
Deleted [Homepage] : hxxp://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={4DC4DBA0-9F16-11E2-924C-7071BCC1A6B1}
Deleted [Extension] : dhdepfaagokllfmhfbcfmocaeigmoebo
Deleted [Extension] : eooncjejnppfjjklapaamhcdmjbilmde
Deleted [Extension] : hphibigbodkkohoglgfkddblldpfohjl
Deleted [Extension] : kdcnnmifdmlmjffdgeieikcokcogpbej
Deleted [Extension] : kincjchfokkeneeofpeefomkikfkiedl
Deleted [Extension] : kkkeikdkpjenmoiicggnnodbkebafgpc
Deleted [Extension] : pgmfkblbflahhponhjmkcnpjinenhlnc
*************************
AdwCleaner[R0].txt - [9009 octets] - [11/08/2014 08:11:18]
AdwCleaner[S0].txt - [8958 octets] - [11/08/2014 08:12:17]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [9018 octets] ##########
 
 
 
 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-08-2014 01
Ran by Barbara (administrator) on Barbara-PC on 11-08-2014 08:19:43
Running from C:\Users\Barbara\Desktop
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
The only official download link for FRST:
Download link for 32-Bit version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/81/
Download link for 64-Bit Version: http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/dl/82/
Download link from any site other than Bleeping Computer is unpermitted or outdated.
See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Logitech Inc.) C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(LeapFrog Enterprises, Inc.) C:\Program Files (x86)\LeapFrog\LeapFrog Connect\CommandService.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\n360.exe
() C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
(Google Inc.) C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
(Logitech Inc.) C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe
(LeapFrog Enterprises, Inc.) C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe
(Hewlett-Packard) C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
(Hewlett-Packard) C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(NVIDIA Corporation) C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Deskjet 3510 series\Bin\HPNetworkCommunicatorCom.exe
(Symantec Corporation) C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\n360.exe
(CyberLink) C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
(Hewlett-Packard Company) C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe
(NVIDIA Corporation) C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
(Logitech, Inc.) C:\Program Files (x86)\Logitech\LWS\LU\LULnchr.exe
(Logitech, Inc.) C:\Program Files (x86)\Logitech\LWS\LU\LogitechUpdate.exe
==================== Registry (Whitelisted) ==================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [SmartMenu] => C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe [610360 2009-09-14] ()
HKLM-x32\...\Run: [NortonOnlineBackupReminder] => C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe [600936 2009-06-29] (Symantec Corporation)
HKLM-x32\...\Run: [LWS] => C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe [190808 2011-03-01] (Logitech Inc.)
HKLM-x32\...\Run: [Monitor] => C:\Program Files (x86)\LeapFrog\LeapFrog Connect\Monitor.exe [268640 2011-11-12] (LeapFrog Enterprises, Inc.)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959904 2013-11-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [hpsysdrv] => c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe [62768 2008-11-20] (Hewlett-Packard)
HKLM-x32\...\Run: [HP Software Update] => C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe [49208 2011-10-28] (Hewlett-Packard)
HKLM-x32\...\Run: [HP Remote Solution] => C:\Program Files\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
HKLM\...\RunOnce: [NCPluginUpdater] => C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe [21720 2014-06-10] (Hewlett-Packard)
HKU\S-1-5-21-2740598257-1591736216-777203126-1000\...\Run: [swg] => C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2011-08-22] (Google Inc.)
HKU\S-1-5-21-2740598257-1591736216-777203126-1001\...\Run: [HPAdvisorDock] => C:\Program Files (x86)\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe [1712184 2010-02-09] ()
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Constant Guard.lnk
ShortcutTarget: Constant Guard.lnk -> C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe (No File)
Startup: C:\Users\Barbara\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Deskjet 3510 series (Network).lnk
ShortcutTarget: Monitor Ink Alerts - HP Deskjet 3510 series (Network).lnk -> C:\Program Files\HP\HP Deskjet 3510 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)
ShellIconOverlayIdentifiers: OverlayExcluded -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: OverlayPending -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: OverlayProtected -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\buShell.dll (Symantec Corporation)
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
==================== Internet (Whitelisted) ====================
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://google.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = http://www.symantec.com/redirects/security_response/fix_homepage/index.jsp?lg=en&pid=N360&pvid=21.3.0.12
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,CustomizeSearch = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
SearchScopes: HKLM - {911642FF-02E1-4691-B43D-02E858209311} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
SearchScopes: HKLM-x32 - {911642FF-02E1-4691-B43D-02E858209311} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
SearchScopes: HKCU - {911642FF-02E1-4691-B43D-02E858209311} URL =
SearchScopes: HKCU - {D18DF2DD-726B-41E1-9B18-33D8DDA22637} URL =
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\coIEPlg.dll (Symantec Corporation)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll (Hewlett-Packard)
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: No Name -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} ->  No File
BHO-x32: Windows Live Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO-x32: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Constant Guard Protection Suite (COM) -> {B84CDBE7-1B46-494B-A188-01D4C52DEB61} -> C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.1.716.0\NativeBHO.dll No File
BHO-x32: Microsoft Live Search Toolbar Helper -> {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -> c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll No File
BHO-x32: HP Network Check Helper -> {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} -> C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Microsoft Live Search Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0566.0\msneshellx.dll (Microsoft Corp.)
Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\coIEPlg.dll (Symantec Corporation)
Toolbar: HKCU - No Name - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} -  No File
Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
Toolbar: HKCU - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine64\21.3.0.12\coIEPlg.dll (Symantec Corporation)
DPF: HKLM-x32 {B8E73359-3422-4384-8D27-4EA1B4C01232} https://vpn.XXXX.com/+CSCOL+/cscopf.cab
Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll (Microsoft Corporation)
Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.14.0.8117.0416.dll (Microsoft Corporation)
Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76 192.168.1.1
FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_14_0_0_145.dll ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_14_0_0_145.dll ()
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=14.0.8117.0416 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKCU: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Barbara\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\coFFPlgn [2014-08-11]
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.1.0.18\IPSFF [2014-02-17]
FF HKCU\...\Firefox\Extensions: [ConsumerInput@Compete] - C:\Program Files (x86)\Consumer Input\Firefox\ciff-3.2.0-12171.xpi
Chrome:
=======
CHR HomePage: hxxp://www.google.com/
CHR RestoreOnStartup: "https://www.google.com/?gws_rd=ssl"
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\gcswf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.260.3) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java™ Platform SE 6 U26) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll No File
CHR Plugin: (Adobe Acrobat) - C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll No File
CHR Plugin: (Microsoft Office 2010) - C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
CHR Plugin: (Chrome NaCl) - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\pdf.dll ()
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll No File
CHR Plugin: (Windows Live® Photo Gallery) - C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Hulu Desktop) - C:\Windows\..\Users\Default\AppData\Local\HuluDesktop\instances\0.9.10.1\npHDPlg.dll (Hulu LLC)
CHR Plugin: (Default Plug-in) - default_plugin No File
CHR Extension: (YouTube) - C:\Users\Barbara\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2011-12-21]
CHR Extension: (Google Search) - C:\Users\Barbara\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2011-12-21]
CHR Extension: (Norton Identity Protection) - C:\Users\Barbara\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk [2013-02-20]
CHR Extension: (Gmail) - C:\Users\Barbara\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2011-12-21]
CHR HKLM-x32\...\Chrome\Extension: [loegdibholggdjoefldpbnblblaligim] - C:\Program Files (x86)\Consumer Input\Chrome\cicr-3.2.0-2859.crx [2011-12-21]
CHR HKLM-x32\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\Exts\Chrome.crx [2014-06-28]
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
==================== Services (Whitelisted) =================
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
R2 HP Support Assistant Service; C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [92160 2013-11-04] (Hewlett-Packard Company) [File not signed]
R2 LightScribeService; c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe [73728 2010-07-21] (Hewlett-Packard Company) [File not signed]
R2 N360; C:\Program Files (x86)\Norton Security Suite\Engine\21.3.0.12\N360.exe [265040 2014-05-23] (Symantec Corporation)
S2 IDVaultSvc; "C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe" [X]
S2 ReimageRealTimeProtector; C:\Program Files\Reimage\Reimage Protector\ReiGuard.exe [X]
==================== Drivers (Whitelisted) ====================
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
R1 BHDrvx64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\BASHDefs\20140801.001\BHDrvx64.sys [1530160 2014-06-06] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1503000.00C\ccSetx64.sys [162392 2013-09-25] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [486192 2014-06-28] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142128 2014-06-28] (Symantec Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\IPSDefs\20140808.002\IDSvia64.sys [525016 2014-07-22] (Symantec Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20140810.021\ENG64.SYS [126040 2014-07-22] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton Security Suite\NortonData\21.1.0.18\Definitions\VirusDefs\20140810.021\EX64.SYS [2099288 2014-07-22] (Symantec Corporation)
R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1503000.00C\SRTSP64.SYS [875736 2014-02-12] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1503000.00C\SRTSPX64.SYS [36952 2013-09-09] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1503000.00C\SYMDS64.SYS [493656 2013-09-09] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1503000.00C\SYMEFA64.SYS [1148120 2014-03-04] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-01-31] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1503000.00C\Ironx64.SYS [264280 2013-09-26] (Symantec Corporation)
R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1503000.00C\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)
S3 IntcAzAudAddService; system32\drivers\RTKVHD64.sys [X]
S3 NVNET; system32\DRIVERS\nvmf6264.sys [X]
==================== NetSvcs (Whitelisted) ===================
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
==================== One Month Created Files and Folders ========
(If an entry is included in the fixlist, the file\folder will be moved.)
2014-08-11 08:19 - 2014-08-11 08:21 - 00019378 _____ () C:\Users\Barbara\Desktop\FRST.txt
2014-08-11 08:19 - 2014-08-11 08:19 - 00000000 ____D () C:\FRST
2014-08-11 08:11 - 2014-08-11 08:12 - 00000000 ____D () C:\AdwCleaner
2014-08-11 08:11 - 2010-08-30 08:34 - 00536576 _____ (SQLite Development Team) C:\Windows\SysWOW64\sqlite3.dll
2014-08-11 08:09 - 2014-08-11 08:09 - 02099712 _____ (Farbar) C:\Users\Barbara\Desktop\FRST64.exe
2014-08-11 08:04 - 2014-08-11 08:05 - 00000000 ____D () C:\ProgramData\Reimage Protector
2014-08-11 08:00 - 2014-08-11 08:00 - 01366203 _____ () C:\Users\Barbara\Desktop\adwcleaner_3.304.exe
2014-08-05 22:20 - 2014-08-05 22:20 - 00688992 ____R (Swearware) C:\Users\Barbara\Desktop\dds.com
2014-08-04 05:14 - 2014-08-04 06:20 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-08-04 05:13 - 2014-08-04 05:13 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-08-04 05:13 - 2014-08-04 05:13 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-08-04 05:13 - 2014-08-04 05:13 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-08-04 05:13 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-08-04 05:13 - 2014-05-12 07:26 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-08-04 05:13 - 2014-05-12 07:25 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-08-03 23:35 - 2014-05-14 12:23 - 02477536 _____ (Microsoft Corporation) C:\Windows\system32\wuaueng.dll
2014-08-03 23:35 - 2014-05-14 12:23 - 00058336 _____ (Microsoft Corporation) C:\Windows\system32\wuauclt.exe
2014-08-03 23:35 - 2014-05-14 12:23 - 00044512 _____ (Microsoft Corporation) C:\Windows\system32\wups2.dll
2014-08-03 23:35 - 2014-05-14 12:21 - 02620928 _____ (Microsoft Corporation) C:\Windows\system32\wucltux.dll
2014-08-03 23:34 - 2014-05-14 12:23 - 00700384 _____ (Microsoft Corporation) C:\Windows\system32\wuapi.dll
2014-08-03 23:34 - 2014-05-14 12:23 - 00581600 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapi.dll
2014-08-03 23:34 - 2014-05-14 12:23 - 00038880 _____ (Microsoft Corporation) C:\Windows\system32\wups.dll
2014-08-03 23:34 - 2014-05-14 12:23 - 00036320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wups.dll
2014-08-03 23:34 - 2014-05-14 12:20 - 00097792 _____ (Microsoft Corporation) C:\Windows\system32\wudriver.dll
2014-08-03 23:34 - 2014-05-14 12:17 - 00092672 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wudriver.dll
2014-08-03 23:33 - 2014-05-14 09:23 - 00198600 _____ (Microsoft Corporation) C:\Windows\system32\wuwebv.dll
2014-08-03 23:33 - 2014-05-14 09:23 - 00179656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuwebv.dll
2014-08-03 23:33 - 2014-05-14 09:20 - 00036864 _____ (Microsoft Corporation) C:\Windows\system32\wuapp.exe
2014-08-03 23:33 - 2014-05-14 09:17 - 00033792 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wuapp.exe
2014-07-25 20:00 - 2014-07-25 20:00 - 00000000 ____D () C:\ProgramData\Recovery
2014-07-25 16:42 - 2014-07-25 16:42 - 00000000 ____D () C:\Users\Barbara\Desktop\backup
2014-07-22 19:03 - 2014-07-22 19:03 - 11204096 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe
==================== One Month Modified Files and Folders =======
(If an entry is included in the fixlist, the file\folder will be moved.)
2014-08-11 08:21 - 2014-08-11 08:19 - 00019378 _____ () C:\Users\Barbara\Desktop\FRST.txt
2014-08-11 08:21 - 2013-12-10 09:37 - 00000380 _____ () C:\Windows\Tasks\CI_DCA_UA{C3717BD3-6AC2-4dcd-83DE-F865C33AC5D9}.job
2014-08-11 08:21 - 2013-12-10 09:37 - 00000364 _____ () C:\Windows\Tasks\CIMT_S-1-5-21-2740598257-1591736216-777203126-1000.job
2014-08-11 08:20 - 2010-11-03 13:49 - 01231908 _____ () C:\Windows\WindowsUpdate.log
2014-08-11 08:19 - 2014-08-11 08:19 - 00000000 ____D () C:\FRST
2014-08-11 08:16 - 2014-04-21 17:10 - 00000374 _____ () C:\Windows\Tasks\AVG-Secure-Search-Update_0414c_rmv.job
2014-08-11 08:16 - 2014-04-21 17:10 - 00000374 _____ () C:\Windows\Tasks\AVG-Secure-Search-Update_0414c_rel.job
2014-08-11 08:16 - 2013-05-27 10:23 - 00000352 _____ () C:\Windows\Tasks\AVG-Secure-Search-Update_MAY2013_TB_rel.job
2014-08-11 08:16 - 2011-08-22 19:25 - 00000896 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-08-11 08:16 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-08-11 08:16 - 2009-07-14 00:51 - 00054646 _____ () C:\Windows\setupact.log
2014-08-11 08:15 - 2010-09-15 17:21 - 00868336 _____ () C:\Windows\PFRO.log
2014-08-11 08:12 - 2014-08-11 08:11 - 00000000 ____D () C:\AdwCleaner
2014-08-11 08:09 - 2014-08-11 08:09 - 02099712 _____ (Farbar) C:\Users\Barbara\Desktop\FRST64.exe
2014-08-11 08:05 - 2014-08-11 08:04 - 00000000 ____D () C:\ProgramData\Reimage Protector
2014-08-11 08:05 - 2014-04-18 20:41 - 00000163 _____ () C:\Windows\Reimage.ini
2014-08-11 08:05 - 2009-07-14 00:45 - 00015792 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-08-11 08:05 - 2009-07-14 00:45 - 00015792 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-08-11 08:02 - 2012-03-30 16:15 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-08-11 08:00 - 2014-08-11 08:00 - 01366203 _____ () C:\Users\Barbara\Desktop\adwcleaner_3.304.exe
2014-08-05 22:20 - 2014-08-05 22:20 - 00688992 ____R (Swearware) C:\Users\Barbara\Desktop\dds.com
2014-08-05 22:17 - 2014-01-03 08:39 - 00000000 ____D () C:\Windows\pss
2014-08-05 21:36 - 2011-08-22 19:25 - 00000900 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-08-04 07:22 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\rescache
2014-08-04 06:20 - 2014-08-04 05:14 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-08-04 06:13 - 2011-09-27 19:54 - 00000000 ____D () C:\Program Files (x86)\Constant Guard Protection Suite
2014-08-04 05:45 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\registration
2014-08-04 05:13 - 2014-08-04 05:13 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-08-04 05:13 - 2014-08-04 05:13 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-08-04 05:13 - 2014-08-04 05:13 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-08-04 01:30 - 2014-02-17 19:40 - 00000000 ____D () C:\ProgramData\tupeerfeoctcouipon
2014-08-04 01:30 - 2014-01-31 19:16 - 00000000 ____D () C:\ProgramData\IImageCConverter
2014-08-04 01:30 - 2013-08-26 17:59 - 00000000 ____D () C:\Users\Barbara\AppData\Local\VidSoft
2014-08-04 01:30 - 2013-03-06 18:16 - 00000000 ____D () C:\Users\Barbara\AppData\Local\TempDIR
2014-08-03 23:51 - 2014-01-31 19:16 - 00000000 ____D () C:\ProgramData\7814890c60031491
2014-08-03 23:29 - 2009-07-14 01:13 - 00782510 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-07-25 20:00 - 2014-07-25 20:00 - 00000000 ____D () C:\ProgramData\Recovery
2014-07-25 16:53 - 2014-01-03 07:46 - 00000000 ____D () C:\Users\Barbara\SyncFolder
2014-07-25 16:42 - 2014-07-25 16:42 - 00000000 ____D () C:\Users\Barbara\Desktop\backup
2014-07-25 16:29 - 2014-07-09 16:11 - 00000000 ____D () C:\Windows\system32\%LocalAppData%
2014-07-25 16:03 - 2011-08-07 18:13 - 00000000 _____ () C:\Windows\system32\Drivers\lvuvc.hs
2014-07-25 13:00 - 2014-07-06 07:07 - 00000000 ____D () C:\Users\TEMP
2014-07-25 13:00 - 2013-03-12 22:19 - 00000000 ____D () C:\Program Files\Microsoft Silverlight
2014-07-25 13:00 - 2013-03-12 22:19 - 00000000 ____D () C:\Program Files (x86)\Microsoft Silverlight
2014-07-25 03:02 - 2013-03-12 22:20 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
2014-07-22 19:04 - 2012-03-30 16:15 - 00699056 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2014-07-22 19:04 - 2012-03-30 16:15 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2014-07-22 19:04 - 2011-08-13 20:24 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2014-07-22 19:03 - 2014-07-22 19:03 - 11204096 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerInstaller.exe
Some content of TEMP:
====================
C:\Users\Barbara\AppData\Local\Temp\Quarantine.exe
C:\Users\Barbara\AppData\Local\Temp\wget.exe
==================== Bamital & volsnap Check =================
(There is no automatic fix for files that do not pass verification.)
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
LastRegBack: 2014-08-04 02:26
==================== End Of Log ============================

Attached Files


Edited by nasdaq, 12 August 2014 - 09:39 AM.


#4 nasdaq

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Posted 11 August 2014 - 09:27 AM

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
 
start
ShortcutTarget: Constant Guard.lnk -> C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe (No File)
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
SearchScopes: HKLM - {911642FF-02E1-4691-B43D-02E858209311} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
SearchScopes: HKLM-x32 - {911642FF-02E1-4691-B43D-02E858209311} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
SearchScopes: HKCU - {911642FF-02E1-4691-B43D-02E858209311} URL =
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
BHO-x32: No Name -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} ->  No File
BHO-x32: Constant Guard Protection Suite (COM) -> {B84CDBE7-1B46-494B-A188-01D4C52DEB61} -> C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.1.716.0\NativeBHO.dll No File
BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll No File
Toolbar: HKCU - No Name - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} -  No File
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF HKCU\...\Firefox\Extensions: [ConsumerInput@Compete] - C:\Program Files (x86)\Consumer Input\Firefox\ciff-3.2.0-12171.xpi
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\gcswf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.260.3) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java Platform SE 6 U26) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll No File
CHR Plugin: (Default Plug-in) - default_plugin No File
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
S2 IDVaultSvc; "C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe" [X]
S2 ReimageRealTimeProtector; C:\Program Files\Reimage\Reimage Protector\ReiGuard.exe [X]
S3 IntcAzAudAddService; system32\drivers\RTKVHD64.sys [X]
S3 NVNET; system32\DRIVERS\nvmf6264.sys [X]
AlternateDataStreams: C:\ProgramData\Temp:373E1720

End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log (Fixlog.txt) please post it to your reply.

===

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/
===

How is the computer running now?

#5 ozeal

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Posted 11 August 2014 - 09:52 AM

Running Better and Faster..     I had to disable Norton because it keeps seeing FRST as having a virus..

 

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 10-08-2014 01
Ran by Barbara at 2014-08-11 10:41:01 Run:1
Running from C:\FRST
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start
ShortcutTarget: Constant Guard.lnk -> C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe (No File)
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
SearchScopes: HKLM - {911642FF-02E1-4691-B43D-02E858209311} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
SearchScopes: HKLM-x32 - {911642FF-02E1-4691-B43D-02E858209311} URL = http://www.ask.com/web?q={searchterms}&l=dis&o=ushpd
SearchScopes: HKCU - {911642FF-02E1-4691-B43D-02E858209311} URL =
BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
BHO-x32: No Name -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} ->  No File
BHO-x32: Constant Guard Protection Suite (COM) -> {B84CDBE7-1B46-494B-A188-01D4C52DEB61} -> C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.1.716.0\NativeBHO.dll No File
BHO-x32: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll No File
Toolbar: HKCU - No Name - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} -  No File
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF HKCU\...\Firefox\Extensions: [ConsumerInput@Compete] - C:\Program Files (x86)\Consumer Input\Firefox\ciff-3.2.0-12171.xpi
CHR Plugin: (Shockwave Flash) - C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\gcswf32.dll No File
CHR Plugin: (Java Deployment Toolkit 6.0.260.3) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll No File
CHR Plugin: (Java Platform SE 6 U26) - C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll No File
CHR Plugin: (Silverlight Plug-In) - c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll No File
CHR Plugin: (Google Update) - C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll No File
CHR Plugin: (Default Plug-in) - default_plugin No File
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKCU\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
S2 IDVaultSvc; "C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe" [X]
S2 ReimageRealTimeProtector; C:\Program Files\Reimage\Reimage Protector\ReiGuard.exe [X]
S3 IntcAzAudAddService; system32\drivers\RTKVHD64.sys [X]
S3 NVNET; system32\DRIVERS\nvmf6264.sys [X]
AlternateDataStreams: C:\ProgramData\Temp:373E1720

End
*****************

C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe not found.
C:\Windows\system32\GroupPolicy\Machine => Moved successfully.
C:\Windows\system32\GroupPolicy\GPT.ini => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{911642FF-02E1-4691-B43D-02E858209311}" => Key deleted successfully.
"HKCR\CLSID\{911642FF-02E1-4691-B43D-02E858209311}" => Key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{911642FF-02E1-4691-B43D-02E858209311}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{911642FF-02E1-4691-B43D-02E858209311}" => Key not found.
"HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{911642FF-02E1-4691-B43D-02E858209311}" => Key deleted successfully.
"HKCR\CLSID\{911642FF-02E1-4691-B43D-02E858209311}" => Key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}" => Key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}" => Key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B84CDBE7-1B46-494B-A188-01D4C52DEB61}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{B84CDBE7-1B46-494B-A188-01D4C52DEB61}" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}" => Key deleted successfully.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C} => value deleted successfully.
"HKCR\CLSID\{604BC32A-9680-40D1-9AC6-E06B23A1BA4C}" => Key not found.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
"FF Plugin: @microsoft.com/GENUINE -> disabled No File" => not found.
"HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File not found.
HKCU\Software\Mozilla\Firefox\Extensions\\ConsumerInput@Compete => value deleted successfully.
C:\Program Files (x86)\Google\Chrome\Application\27.0.1453.110\gcswf32.dll not found.
C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll not found.
C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll not found.
c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll not found.
C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll not found.
"HKLM\SOFTWARE\Policies\Google" => Key deleted successfully.
"HKCU\SOFTWARE\Policies\Google" => Key deleted successfully.
IDVaultSvc => Service deleted successfully.
ReimageRealTimeProtector => Service deleted successfully.
IntcAzAudAddService => Service deleted successfully.
NVNET => Service deleted successfully.
C:\ProgramData\Temp => ":373E1720" ADS removed successfully.

The system needed a reboot.

==== End of Fixlog ====

 

 

 

 

 

 

 Results of screen317's Security Check version 0.99.86 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton Security Suite  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Flash Player 14.0.0.145 
 Adobe Reader 10.1.10 Adobe Reader out of Date! 
 Google Chrome 27.0.1453.110 
 Google Chrome 27.0.1453.94 
 Google Chrome CommonDotNET.dll.. 
 Google Chrome IdVaultCore.dll.. 
 Google Chrome IdVaultCore.XmlSerializers.dll. 
 Google Chrome Microsoft.mshtml.dll. 
````````Process Check: objlist.exe by Laurent```````` 
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 3%
````````````````````End of Log``````````````````````



#6 nasdaq

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Posted 11 August 2014 - 12:08 PM

Looking good.

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
<<<>>>

If all is well.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#7 ozeal

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Posted 12 August 2014 - 07:05 AM

Thanks for your help Nasdaq -  Everything appears to be well now

 

Installed the lastest version of Adobe Reader.

 

 

I will review the best practices link for tips.



#8 nasdaq

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Posted 12 August 2014 - 09:22 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

#9 nasdaq

nasdaq

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Posted 12 August 2014 - 09:36 AM

This topic has been re-opened at the request of the person who originally posted.




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