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Removal of tr/Crypt.XPACK.gen


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7 replies to this topic

#1 soulpato

soulpato

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  • Local time:01:45 AM

Posted 05 August 2014 - 12:36 PM

Hello, I use the Avira Software and for a while now it has been detecting the presence of TR/Crypt.XPACK.gen in a file that I can't even find (the folder where it should be has nothing like it). I have been reading all sorts of removal guides but some say that each case is different so after not getting the job done I would like to have some help with my particular case. Thanks in advance.


Edited by hamluis, 05 August 2014 - 02:21 PM.
Moved from MRL(no logs) to Am I Infected - Hamluis.


BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


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  • Gender:Male
  • Location:Daly City, CA
  • Local time:08:45 PM

Posted 05 August 2014 - 06:49 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 soulpato

soulpato
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  • Members
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  • Local time:01:45 AM

Posted 06 August 2014 - 07:20 PM

Hello Broni ! Thanks for the welcome ! I have followed all the steps and have come out with a long 34 page file. 

I already had the Malwarebytes Anti-Malwares and had run it a few times before we started talking here so there was nothing heal after the Scan, besides that all went well. Thank you for taking your time to help me out, I really appreciate it.

 

Results of screen317's Security Check version 0.99.86 

 Windows 7 Service Pack 1 x64 (UAC is enabled) 

 Internet Explorer 11 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

 WMI entry may not exist for antivirus; attempting automatic update.

 Avira successfully updated!

`````````Anti-malware/Other Utilities Check:`````````

 Java 7 Update 67 

 Java version out of Date!

 Adobe Reader 10.1.10 Adobe Reader out of Date! 

 Google Chrome 35.0.1916.153 

 Google Chrome 36.0.1985.125 

````````Process Check: objlist.exe by Laurent```````` 

 Malwarebytes Anti-Malware mbam.exe 

 Avira Antivir avgnt.exe

 Avira Antivir avguard.exe

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C: 6%

````````````````````End of Log``````````````````````

 

Farbar Service Scanner Version: 21-07-2014

Ran by Andre (administrator) on 06-08-2014 at 18:44:46

Running from "C:\Users\Andre\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

Internet Services:

============

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

Windows Firewall:

=============

Firewall Disabled Policy:

==================

System Restore:

============

System Restore Disabled Policy:

========================

Action Center:

============

Windows Update:

============

Windows Autoupdate Disabled Policy:

============================

Windows Defender:

==============

Other Services:

==============

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\dhcpcore.dll => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\SDRSVC.dll => File is digitally signed

C:\Windows\System32\vssvc.exe => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

 

MiniToolBox by Farbar  Version: 21-07-2014

Ran by Andre (administrator) on 06-08-2014 at 18:56:08

Running from "C:\Users\Andre\Downloads"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

========================= Hosts content: =================================

 

 

========================= IP Configuration: ================================

 

Qualcomm Atheros AR5BWB222 Wireless Network Adapter = Wireless Network Connection (Connected)

Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)

Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)

Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : Andre-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Broadcast

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Wireless LAN adapter Wireless Network Connection 2:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter

   Physical Address. . . . . . . . . : 22-06-E6-52-D1-93

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Qualcomm Atheros AR5BWB222 Wireless Network Adapter

   Physical Address. . . . . . . . . : E0-06-E6-52-D1-93

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::d16b:b62f:13e9:bc3a%14(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : quarta-feira, 6 de agosto de 2014 18:33:31

   Lease Expires . . . . . . . . . . : quarta-feira, 6 de agosto de 2014 19:33:30

   Default Gateway . . . . . . . . . : 192.168.0.1

   DHCP Server . . . . . . . . . . . : 192.168.0.1

   DHCPv6 IAID . . . . . . . . . . . : 467666662

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-55-59-9B-20-6A-8A-86-0B-09

   DNS Servers . . . . . . . . . . . : 201.6.2.110

                                       201.6.2.120

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Bluetooth Network Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)

   Physical Address. . . . . . . . . : E0-06-E6-52-D1-94

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller

   Physical Address. . . . . . . . . : 20-6A-8A-86-0B-09

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{6D2D916A-3546-4CFE-AE83-0DDE15305DD4}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{7C194327-DC7F-4527-A994-ACAD96DF9E3A}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{1722C1A0-B6F3-49D1-B75C-578D7F73C25D}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{CDFD2929-E35A-4839-BA7B-721D6003A59F}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Local Area Connection* 11:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:34e8:3acd:3f57:fff4(Preferred)

   Link-local IPv6 Address . . . . . : fe80::34e8:3acd:3f57:fff4%19(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

Server:  c906026e.virtua.com.br

Address:  201.6.2.110

 

Name:    google.com

Addresses:  2800:3f0:4001:815::1001

                  173.194.118.163

                  173.194.118.168

                  173.194.118.162

                  173.194.118.169

                  173.194.118.174

                  173.194.118.160

                  173.194.118.164

                  173.194.118.167

                  173.194.118.161

                  173.194.118.165

                  173.194.118.166

 

 

Pinging google.com [173.194.118.164] with 32 bytes of data:

Reply from 173.194.118.164: bytes=32 time=123ms TTL=50

Reply from 173.194.118.164: bytes=32 time=126ms TTL=50

 

Ping statistics for 173.194.118.164:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 123ms, Maximum = 126ms, Average = 124ms

Server:  c906026e.virtua.com.br

Address:  201.6.2.110

 

Name:    yahoo.com

Addresses:  98.138.253.109

                  206.190.36.45

                  98.139.183.24

 

 

Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=180ms TTL=49

Reply from 98.138.253.109: bytes=32 time=181ms TTL=49

 

Ping statistics for 98.138.253.109:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 180ms, Maximum = 181ms, Average = 180ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 16...22 06 e6 52 d1 93 ......Microsoft Virtual WiFi Miniport Adapter

 14...e0 06 e6 52 d1 93 ......Qualcomm Atheros AR5BWB222 Wireless Network Adapter

 12...e0 06 e6 52 d1 94 ......Bluetooth Device (Personal Area Network)

 11...20 6a 8a 86 0b 09 ......Realtek PCIe GBE Family Controller

  1...........................Software Loopback Interface 1

 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

 21...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3

 34...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4

 19...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.11     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.0.0    255.255.255.0         On-link      192.168.0.11    281

     192.168.0.11  255.255.255.255         On-link      192.168.0.11    281

    192.168.0.255  255.255.255.255         On-link      192.168.0.11    281

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link      192.168.0.11    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link      192.168.0.11    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 19     58 ::/0                     On-link

  1    306 ::1/128                  On-link

 19     58 2001::/32                On-link

 19    306 2001:0:9d38:90d7:34e8:3acd:3f57:fff4/128

                                    On-link

 14    281 fe80::/64                On-link

 19    306 fe80::/64                On-link

 19    306 fe80::34e8:3acd:3f57:fff4/128

                                    On-link

 14    281 fe80::d16b:b62f:13e9:bc3a/128

                                    On-link

  1    306 ff00::/8                 On-link

 19    306 ff00::/8                 On-link

 14    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)

Catalog5 09 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)

Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)

x64-Catalog5 09 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)

x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (08/06/2014 06:40:07 PM) (Source: ESENT) (User: )

Description: wuaueng.dll (1136) SUS20ClientDataStore: The version store for this instance (0) has reached its maximum size of 32Mb. It is likely that a long-running transaction is preventing cleanup of the version store and causing it to build up in size. Updates will be rejected until the long-running transaction has been completely committed or rolled back.

 

Possible long-running transaction:

 

                SessionId: 0x00000000011604A0

 

                Session-context: 0x00000000

 

                Session-context ThreadId: 0x00000000000009E0

 

                Cleanup: 1

 

Error: (08/06/2014 01:17:40 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 2247

 

Error: (08/06/2014 01:17:40 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 2247

 

Error: (08/06/2014 01:17:40 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/06/2014 01:17:39 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1155

 

Error: (08/06/2014 01:17:39 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1155

 

Error: (08/06/2014 01:17:39 AM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (08/05/2014 10:17:27 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 1264

 

Error: (08/05/2014 10:17:27 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 1264

 

Error: (08/05/2014 10:17:27 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

 

System errors:

=============

Error: (08/06/2014 06:28:20 PM) (Source: Service Control Manager) (User: )

Description: The Serviço do Google Update (gupdate) service failed to start due to the following error:

%%3

 

Error: (08/06/2014 06:28:20 PM) (Source: DCOM) (User: )

Description: 3gupdate/comsvc{4EB61BAC-A3B6-4760-9581-655041EF4D69}

 

Error: (07/29/2014 04:54:28 PM) (Source: Service Control Manager) (User: )

Description: The MBAMService service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (07/29/2014 04:54:28 PM) (Source: Service Control Manager) (User: )

Description: The Client Virtualization Handler service failed to start due to the following error:

%%1053

 

Error: (07/29/2014 04:54:28 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Client Virtualization Handler service to connect.

 

Error: (07/29/2014 04:52:29 PM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AntiVirSchedulerService service.

 

Error: (07/29/2014 04:52:15 PM) (Source: Service Control Manager) (User: )

Description: The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error:

%%1053

 

Error: (07/29/2014 04:52:09 PM) (Source: Service Control Manager) (User: )

Description: The Net.Tcp Port Sharing Service service failed to start due to the following error:

%%1053

 

Error: (07/29/2014 04:52:09 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Net.Tcp Port Sharing Service service to connect.

 

Error: (07/29/2014 04:51:59 PM) (Source: Service Control Manager) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AntiVirSchedulerService service.

 

 

Microsoft Office Sessions:

=========================

Error: (01/05/2013 01:35:47 AM) (Source: Microsoft Office 12 Sessions)(User: )

Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6668.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 1906 seconds with 120 seconds of active time.  This session ended with a crash.

 

=========================== Installed Programs ============================

µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.32126 - BitTorrent Inc.)

Acer Backup Manager (HKLM-x32\...\InstallShield_{0B61BBD5-DA3C-409A-8730-0C3DC3B0F270}) (Version: 3.0.0.100 - NTI Corporation)

Acer Crystal Eye Webcam (HKLM-x32\...\InstallShield_{A0382E3C-7384-429A-9BFA-AF5888E5A193}) (Version: 1.5.3501.00 - CyberLink Corp.)

Acer Crystal Eye Webcam (x32 Version: 1.5.3501.00 - CyberLink Corp.) Hidden

Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 6.00.3010 - Acer Incorporated)

Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 5.00.3507 - Acer Incorporated)

Acer Instant Update Service (HKLM\...\{682EC6E8-A300-45FD-8F09-0F3A6EA334D6}) (Version: 1.00.3004 - Acer Incorporated)

Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.04.3506 - Acer Incorporated)

Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 20.11.1107.1418 - Acer Incorporated)

Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.02.3501 - Acer Incorporated)

AcerCloud (HKLM-x32\...\{A5AD0B17-F34D-49BE-A157-C8B3D52ACD13}) (Version: 2.01.3119 - Acer Incorporated)

AcerCloud Docs (HKLM-x32\...\{CA4FE8B0-298C-4E5D-A486-F33B126D6A0A}) (Version: 1.00.3201 - Acer Incorporated)

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.6.0.19120 - Adobe Systems Incorporated)

Adobe AIR (x32 Version: 2.6.0.19120 - Adobe Systems Incorporated) Hidden

Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.5.502.135 - Adobe Systems Incorporated)

Adobe Photoshop Lightroom 4.1 64-bit (HKLM\...\{F7ADB493-B913-4D61-9A63-DA736C20C3F2}) (Version: 4.1.2 - Adobe)

Adobe Reader X (10.1.10) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.10 - Adobe Systems Incorporated)

Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.2.122 - Adobe Systems, Inc.)

Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

ArcGIS Engine Runtime (HKLM-x32\...\{9B139B36-F1FF-4DB8-89F9-4DA3D5C12BE8}) (Version: 9.2.1450 - Environmental Systems Research Institute, Inc.)

Arduino (HKLM-x32\...\Arduino) (Version: 1.0.5-r2 - Arduino LLC)

Atheros Bluetooth Suite (64) (HKLM\...\{230D1595-57DA-4933-8C4E-375797EBB7E1}) (Version: 7.4.0.126 - Atheros)

Atheros Driver Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Atheros)

Atualização do produto Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0416-0000-0000000FF1CE}_ENTERPRISE_{717C9095-8AAE-41CB-B046-BD6E8399F4F3}) (Version:  - Microsoft)

Atualização do produto Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0416-0000-0000000FF1CE}_ENTERPRISE_{5016CB22-B9A7-44FB-AA72-AF28B27B15EA}) (Version:  - Microsoft)

Atualização do produto Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0416-0000-0000000FF1CE}_ENTERPRISE_{BE3A7C0C-0081-4694-B5F9-980DD66BDDF8}) (Version:  - Microsoft)

Atualização do produto Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0416-0000-0000000FF1CE}_ENTERPRISE_{7297E3A9-FCD4-4E0E-A306-7A90359E50E3}) (Version:  - Microsoft)

Autodesk Material Library 2011 (HKLM-x32\...\{9DEABCB6-B759-4D52-92F8-51B34A2B4D40}) (Version: 2.0.0.49 - Autodesk)

Avira Free Antivirus (HKLM-x32\...\Avira AntiVir Desktop) (Version: 14.0.5.464 - Avira)

Backup Manager V3 (x32 Version: 3.0.0.100 - NTI Corporation) Hidden

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

Canon MOV Decoder (HKLM-x32\...\Canon MOV Decoder) (Version: 1.8.0.7 - Canon Inc.)

Canon MOV Encoder (HKLM-x32\...\Canon MOV Encoder) (Version: 1.6.0.1 - Canon Inc.)

Canon MovieEdit Task for ZoomBrowser EX (HKLM-x32\...\MovieEditTask) (Version: 3.7.0.4 - Canon Inc.)

Canon Utilities Digital Photo Professional 3.10 (HKLM-x32\...\DPP) (Version: 3.10.2.0 - Canon Inc.)

Canon Utilities EOS Sample Music (HKLM-x32\...\EOS Sample Music) (Version: 1.0.0.204 - Canon Inc.)

Canon Utilities EOS Utility (HKLM-x32\...\EOS Utility) (Version: 2.10.2.0 - Canon Inc.)

Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX (HKLM-x32\...\EOS Video Snapshot Task) (Version: 1.0.0.10 - Canon Inc.)

Canon Utilities Movie Uploader for YouTube (HKLM-x32\...\MovieUploaderForYouTube) (Version: 1.2.0.7 - Canon Inc.)

Canon Utilities PhotoStitch (HKLM-x32\...\PhotoStitch) (Version: 3.1.22.46 - Canon Inc.)

Canon Utilities Picture Style Editor (HKLM-x32\...\Picture Style Editor) (Version: 1.9.0.0 - Canon Inc.)

Canon Utilities ZoomBrowser EX (HKLM-x32\...\ZoomBrowser EX) (Version: 6.7.0.24 - Canon Inc.)

Canon ZoomBrowser EX Memory Card Utility (HKLM-x32\...\ZoomBrowser EX Memory Card Utility) (Version: 1.5.0.9 - Canon Inc.)

CyberLink MediaEspresso (HKLM-x32\...\InstallShield_{E3739848-5329-48E3-8D28-5BBD6E8BE384}) (Version: 6.5.1720_38230 - CyberLink Corp.)

CyberLink MediaEspresso (x32 Version: 6.5.1720_38230 - CyberLink Corp.) Hidden

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

Deep Fritz 13 (HKLM-x32\...\{0D381F4A-BB1D-4D86-A9CE-E0C61E5C3B0E}) (Version: 13.10.0.0 - ChessBase)

Dolby Advanced Audio v2 (HKLM-x32\...\{B9E70C7A-9F85-4A39-A4A3-BFA3C3BF7613}) (Version: 7.2.7000.7 - Dolby Laboratories Inc)

Dropbox (HKCU\...\Dropbox) (Version: 2.4.7 - Dropbox, Inc.)

ETDWare PS/2-X64 10.6.9.8_WHQL (HKLM\...\Elantech) (Version: 10.6.9.8 - ELAN Microelectronic Corp.)

FARO LS 1.1.406.58 (HKLM-x32\...\{951B0F30-9F1A-4BF6-B3DA-99EB0E917B1C}) (Version: 4.6.58.2 - FARO Scanner Production)

Fire Department 3 version 1.0 (HKLM-x32\...\{F30B4379-5922-4B46-8C36-FAA14E8B2EB0}_is1) (Version: 1.0 - Monte Cristo Multimedia)

Foxit PDF Editor (HKLM-x32\...\Foxit PDF Editor) (Version:  - )

Galería fotográfica de Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Galerie de photos Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Geosoft Oasis montaj (HKLM-x32\...\{8F158BE6-D2F5-40CF-A51F-5C658A2A7CC5}) (Version: 7.0.1 - Geosoft)

Global Mapper 13 (64-bit) (HKLM\...\{CB815A97-4F15-4FDB-B848-55DA9C9F5ADF}) (Version: 13.00.0010 - Blue Marble Geographics)

Google Chrome (HKCU\...\Google Chrome) (Version: 34.0.1847.137 - Google Inc.)

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.)

Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)

Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden

Guardião - Itaú 30 horas (HKLM-x32\...\{70e5f739-1d2a-40ae-bbc9-4b3e6af4c831}_is1) (Version: 3.8.0.1 - )

Helbreath Olympia (HKLM-x32\...\Helbreath Olympia) (Version:  - )

HP Deskjet 3050 J610 series Basic Device Software (HKLM\...\{6457BD83-98CF-4267-93D7-F173FF3E7C25}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)

Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3501 - Acer Incorporated)

Intel® Manageability Engine Firmware Recovery Agent (HKLM-x32\...\{A6C48A9F-694A-4234-B3AA-62590B668927}) (Version: 1.0.0.35342 - Intel Corporation)

Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.4.1441 - Intel Corporation)

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3347 - Intel Corporation)

Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.0.0.1032 - Intel Corporation)

Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)

Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 1.0.4.220 - Intel Corporation)

Intel® Trusted Connect Service Client (HKLM\...\{09536BA1-E498-4CC3-B834-D884A67D7E34}) (Version: 1.23.605.1 - Intel Corporation)

IRPF2014 - Declaração de Ajuste Anual, Final de Espólio e Saída Definitiva do País (HKLM-x32\...\IRPF2014) (Version: 1.1 - Receita Federal do Brasil)

iTunes (HKLM\...\{0225AD21-F3E2-4916-BFF3-65D3F9052582}) (Version: 11.0.2.26 - Apple Inc.)

Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.670 - Oracle)

Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden

Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Launch Manager (HKLM-x32\...\LManager) (Version: 5.1.15 - Acer Inc.)

Macro Recorder 5.7.1 (HKLM-x32\...\Macro Recorder_is1) (Version: 5.7.1 - Jitbit Software)

MagicDisc 2.7.106 (HKLM-x32\...\MagicDisc 2.7.106) (Version:  - )

Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)

Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (Português do Brasil) (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1046) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (PTB) (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden

Microsoft Games for Windows - LIVE (HKLM-x32\...\{B45FABE7-D101-4D99-A671-E16DA40AF7F0}) (Version: 3.0.86.0 - Microsoft Corporation)

Microsoft Games for Windows - LIVE Redistributable (HKLM-x32\...\{B578C85A-A84C-4230-A177-C5B2AF565B8C}) (Version: 3.0.17.0 - Microsoft Corporation)

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)

Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden

Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)

Microsoft Office Access MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)

Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden

Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Groove MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office InfoPath MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office OneNote MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (Portuguese (Brazil)) 2007 (x32 Version: 12.0.4518.1019 - Microsoft Corporation) Hidden

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden

Microsoft Office Publisher MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (Portuguese (Brazil)) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Word MUI (Portuguese (Brazil)) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual Studio 2005 Tools for Office Runtime (x32 Version: 8.0.60940.0 - Microsoft Corporation) Hidden

Microsoft Visual Studio Tools for Applications 2.0 - ENU (HKLM-x32\...\{AA4A4B2C-0465-3CF8-BA76-27A027D8ACAB}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual Studio Tools for Applications 2.0 Runtime (HKLM-x32\...\{299C0434-4F4E-341F-A916-4E07AEB35E79}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)

Módulo de Segurança - Banco do Brasil (HKLM-x32\...\{36386dc9-8543-4b12-ae6b-220fd52f19f3}_is1) (Version: GBBD Banco do Brasil - )

Mouse Recorder Pro 2.0.7.0 (HKLM-x32\...\{889E44CE-435C-4D37-B302-A7E43339E5FA}_is1) (Version:  - Nemex Studios)

MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

MyWinLocker (Version: 4.0.14.27 - Egis Technology Inc.) Hidden

MyWinLocker 4 (x32 Version: 4.0.14.27 - Egis Technology Inc.) Hidden

MyWinLocker Suite (HKLM-x32\...\InstallShield_{17DF9714-60C9-43C9-A9C2-32BCAED44CBE}) (Version: 4.0.14.19 - Egis Technology Inc.)

MyWinLocker Suite (x32 Version: 4.0.14.19 - Egis Technology Inc.) Hidden

Neverwinter Nights Diamond Edition (HKLM-x32\...\Neverwinter Nights Diamond Edition_is1) (Version:  - GOG.com)

NTI Media Maker 9 (HKLM-x32\...\InstallShield_{D3D5C4E8-040F-4C6F-8105-41D43CF94F44}) (Version: 9.0.2.9006 - NTI Corporation)

NTI Media Maker 9 (x32 Version: 9.0.2.9006 - NTI Corporation) Hidden

Office Addin (HKLM-x32\...\{6D2BBE1D-E600-4695-BA37-0B0E605542CC}) (Version: 2.01.3200 - Acer)

Office Addin 2003 (HKLM-x32\...\{1FCC073B-CC01-4443-AD20-E559F66E6E83}) (Version: 2.01.3200 - Acer)

OpenTTD 1.2.2 (HKLM-x32\...\OpenTTD) (Version: 1.2.2 - OpenTTD)

PowerISO (HKLM-x32\...\PowerISO) (Version: 5.4 - Power Software Ltd)

Prosys II (HKLM-x32\...\{3F3FB3C4-7A03-4BD5-AAE9-15B3AC7CD667}) (Version: 3.04.0000 - IRIS instruments)

QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.54.309.2012 - Realtek)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6577 - Realtek Semiconductor Corp.)

Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7601.27015 - Realtek Semiconductor Corp.)

Receitanet (HKLM-x32\...\ECC16E3C-16D1-4DC2-9D8A-6AC06B3005A5) (Version: 1.04 - Serpro - Serviço Federal de Processamento de Dados)

Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)

Shredder (Version: 2.0.8.9 - Egis Technology Inc.) Hidden

Shredder (x32 Version: 2.0.8.9 - Egis Technology Inc.) Hidden

Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)

SPORE™ (HKLM-x32\...\{9DF0196F-B6B8-4C3A-8790-DE42AA530101}) (Version: 1.04.0000 - Electronic Arts)

SPORE™ Galactic Adventures (HKLM-x32\...\{63CEA2E4-4FE7-4F2C-B388-C1313D24157C}) (Version: 1.00.0000 - Electronic Arts)

Suporte para Aplicativos Apple (HKLM-x32\...\{5D09C772-ECB3-442B-9CC6-B4341C78FDC2}) (Version: 2.3.4 - Apple Inc.)

Surfer 11 (HKLM-x32\...\Surfer 11) (Version: 11.3.862 - Golden Software)

Surfer 11 (Version: 11.3.862 - Golden Software, Inc.) Hidden

swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

TextPad 6 (HKLM-x32\...\{3F04067F-0DA5-4F48-9A89-6FCFD2A9E040}) (Version: 6.1.3 - Helios)

UOSteam version 1.0.4.1 (HKLM-x32\...\{FC6804BE-B90F-4C2B-BF21-6A4063C8FD4C}_is1) (Version: 1.0.4.1 - UOSteam, Team.)

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0416-0000-0000000FF1CE}_ENTERPRISE_{52F3455A-9ADB-41A6-BCE7-8D99F3770590}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2883030) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{F5DCAB53-C2FD-4E5A-8C83-0F37485E5E89}) (Version:  - Microsoft)

VBA (2627.7) (x32 Version: 6.03.00.9402 - Microsoft Corporation) Hidden

Visual Studio 2005 Tools for Office Second Edition Runtime (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Office Runtime) (Version:  - Microsoft Corporation)

Visual Studio Tools for the Office system 3.0 Runtime (HKLM-x32\...\Visual Studio Tools for the Office system 3.0 Runtime) (Version:  - Microsoft Corporation)

Visual Studio Tools for the Office system 3.0 Runtime (x32 Version: 9.0.30729 - Microsoft Corporation) Hidden

Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (HKLM-x32\...\{8FB53850-246A-3507-8ADE-0060093FFEA6}.KB949258) (Version: 1 - Microsoft Corporation)

VLC media player 2.0.3 (HKLM-x32\...\VLC media player) (Version: 2.0.3 - VideoLAN)

Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.02.3507 - Acer Incorporated)

Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)

Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Galeria de Fotos (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden

Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden

Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden

Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden

Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

WinRAR 4.20 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.20.0 - win.rar GmbH)

========================= Devices: ================================

 

========================= Memory info: ===================================

Percentage of memory in use: 38%

Total physical RAM: 5937.6 MB

Available physical RAM: 3651.86 MB

Total Pagefile: 11873.38 MB

Available Pagefile: 8957.13 MB

Total Virtual: 4095.88 MB

Available Virtual: 3987.12 MB

========================= Partitions: =====================================

1 Drive c: (SCARFACE) (Fixed) (Total:449.06 GB) (Free:49.76 GB) NTFS

2 Drive d: (Recovery1) (CDROM) (Total:3.91 GB) (Free:0 GB) UDF

========================= Users: ========================================

User accounts for \\Andre-PC

Administrator            Andre                    Guest                   

========================= Restore Points ==================================

11-07-2014 19:26:24 Windows Update

25-07-2014 02:19:59 Windows Update

27-07-2014 11:42:58 Windows Update

01-08-2014 23:29:37 Windows Update

02-08-2014 11:38:27 Windows Update

05-08-2014 16:08:54 Installed Java 7 Update 67

05-08-2014 16:19:06 Windows Update

**** End of log ****

 

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 06/08/2014

Scan Time: 20:02:26

Logfile: scan.txt

Administrator: Yes

 

Version: 2.00.2.1012

Malware Database: v2014.08.06.08

Rootkit Database: v2014.08.04.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Andre

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 346925

Time Elapsed: 18 min, 10 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Warn

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

(end)

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012

www.malwarebytes.org

 

Database version: v2014.08.06.08

 

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 11.0.9600.17207

Andre :: Andre-PC [administrator]

 

06/08/2014 20:41:53

mbar-log-2014-08-06 (20-41-53).txt

 

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken

Scan options disabled:

Objects scanned: 353882

Time elapsed: 25 minute(s), 16 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 0

(No malicious items detected)

 

Files Detected: 0

(No malicious items detected)

 

Physical Sectors Detected: 0

(No malicious items detected)

 

(end)

 

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.07.0.1012

 

© Malwarebytes Corporation 2011-2012

 

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

 

Account is Administrative

 

Internet Explorer version: 11.0.9600.17207

 

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED

CPU speed: 1.396000 GHz

Memory total: 6226026496, free: 3774095360

 

Downloaded database version: v2014.08.06.08

Downloaded database version: v2014.08.04.01

=======================================

Initializing...

Done!

Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...

Done!

Drive 0

This is a System drive

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: ADCFF913

 

Partition information:

 

    Partition 0 type is Other (0x27)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 2048  Numsec = 34816000

 

    Partition 1 type is Primary (0x7)

    Partition is ACTIVE.

    Partition starts at LBA: 34818048  Numsec = 204800

    Partition file system is NTFS

    Partition is bootable

 

    Partition 2 type is Primary (0x7)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 35022848  Numsec = 941748224

 

    Partition 3 type is Empty (0x0)

    Partition is NOT ACTIVE.

    Partition starts at LBA: 0  Numsec = 0

 

Disk Size: 500107862016 bytes

Sector size: 512 bytes

 

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...

Done!

Scan finished

=======================================

 

 

Removal queue found; removal started

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-34818048-i.mbam...

Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...

Removal finished

 

Rkill 2.6.7 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 08/06/2014 09:14:26 PM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * No malware processes found to kill.

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * No issues found.

 

Checking Windows Service Integrity:

 

 * No issues found.

 

Searching for Missing Digital Signatures:

 

 * No issues found.

 

Checking HOSTS File:

 

 * Cannot edit the HOSTS file.

 * Permissions could not be fixed. Use Hosts-perm.bat to fix permissions: http://www.bleepingcomputer.com/download/hosts-permbat/

 

Program finished at: 08/06/2014 09:15:06 PM

Execution time: 0 hours(s), 0 minute(s), and 40 seconds(s)



#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,661 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:08:45 PM

Posted 06 August 2014 - 07:40 PM

Clean so far...

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 soulpato

soulpato
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:01:45 AM

Posted 08 August 2014 - 05:20 AM

Hello Broni, once more I would like to thank you very much for spending you time with me ! Everything seemed to be going fine but some results poped up in the last scan.

When I was finishing the AdwCleaner ti came up with a message: Aut2EXE has stopped working

A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

So I closed the program and the computer didnt reboot but since it generated a log I kept on going instead of running another scan.
 

Here goes the logs:

 

 

# AdwCleaner v3.303 - Report created 07/08/2014 at 20:44:02

# Updated 06/08/2014 by Xplode

# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)

# Username : Andre - Andre-PC

# Running from : C:\Users\Andre\Desktop\adwcleaner_3.303.exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

File Deleted : C:\Users\Andre\daemonprocess.txt

 

***** [ Scheduled Tasks ] *****

 

Task Deleted : YourFile Update

Task Deleted : ISM-UpdateService-4e00205a-2ab1-4423-8f77-cc25b82cde1d-Logon

Task Deleted : ISM-UpdateService-4e00205a-2ab1-4423-8f77-cc25b82cde1d

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C007DADD-132A-624C-088E-59EE6CF0711F}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{EE171732-BEB4-4576-887D-CB62727F01CA}

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.17207

 

 

-\\ Google Chrome v36.0.1985.125

 

[ File : C:\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.4 (04.06.2014:1)

OS: Windows 7 Home Premium x64

Ran by Andre on 07/08/2014 at 20:52:39.26

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

Successfully deleted: [Folder] "C:\ProgramData\boost_interprocess"

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 07/08/2014 at 21:04:05.53

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

C:\Users\All Users\Microsoft\Crypto\RSA64\rsa64.dll a variant of Win64/Sathurbot.A trojan

C:\Users\All Users\Microsoft\Crypto\RSA64\temp\tmp9AE3.exe         Win32/Redyms.AG trojan          

C:\Users\All Users\Microsoft\Crypto\RSA64\temp\tmpEC41.exe          a variant of Win32/TrojanDropper.Agent.QMS trojan               

C:\Users\All Users\Microsoft\Crypto\RSA64\temp\tmpF46A.exe         Win32/Spy.Zbot.ABV trojan     

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\102_dealply_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\103_intext_5_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\104_jollywallet_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\105_corticas_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\119_similar_web_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\120_luck_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\123_intext_adv_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\155_ibario_pops_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\158_50onred_ads_only_no_fb_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\178_revizer_ws_dynamic_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\179_revizer_p_dynamic_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\180_bpo_serp_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\184_noproblemppc_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\189_active_sanity.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\191_ciuvo_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\194_retargeting_bi_m.js.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\195_icm_convertmedia_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\91_monetizationLoader.js.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\AdwCleaner\Quarantine\C\Users\Andre\AppData\Local\Google\Chrome\User Data\Default\Extensions\kfakeonomonapccoamcmdgpoaicnpnoo\1.26.128_0\extensionData\plugins\93_superfish_no_coupons_m.js.vir                JS/Toolbar.Crossrider.B potentially unwanted application        deleted - quarantined

C:\ProgramData\Microsoft\Crypto\RSA64\rsa64.dll      a variant of Win64/Sathurbot.A trojan cleaned by deleting (after the next restart) - quarantined

C:\ProgramData\Microsoft\Crypto\RSA64\temp\tmp9AE3.exe              Win32/Redyms.AG trojan           cleaned by deleting - quarantined

C:\ProgramData\Microsoft\Crypto\RSA64\temp\tmpEC41.exe              a variant of Win32/TrojanDropper.Agent.QMS trojan                cleaned by deleting - quarantined

C:\ProgramData\Microsoft\Crypto\RSA64\temp\tmpF46A.exe              Win32/Spy.Zbot.ABV trojan      cleaned by deleting - quarantined

C:\Users\Andre\AppData\Local\Ammtworks\adobe_eula.dll a variant of Win32/Packed.Themida.AAJ trojan                cleaned by deleting - quarantined

C:\Users\Andre\AppData\Local\Ammtworks\jcbbathbryd.dll a variant of Win32/Packed.Themida.AAJ trojan                cleaned by deleting - quarantined

C:\Users\Andre\AppData\Local\Ammtworks\rbmmybqdbu.dll             a variant of Win32/Packed.Themida.AAJ trojan                cleaned by deleting - quarantined


Edited by soulpato, 08 August 2014 - 05:21 AM.


#6 Broni

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Posted 08 August 2014 - 12:08 PM

How is computer doing?

 

Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


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#7 soulpato

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Posted 09 August 2014 - 12:22 PM

Hello Broni, the computer was doing fine for the last day but today when I turned it on Avira started shooting the same message blocking the file that is supposed to be a TR/cryptxxpackxgen. The file is in the AppData/Temp folder. I installed the adobe updtade as you asked.



#8 Broni

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Posted 09 August 2014 - 12:26 PM

Let's employ some more advanced tools.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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