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Can't Ping Websites, but can use the internet


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2 replies to this topic

#1 RGLover641

RGLover641

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  • 5 posts
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  • Local time:09:03 PM

Posted 04 August 2014 - 10:53 PM

I'm not sure what happened to my connection, but I've been trying to play a few games such as league of legends and ffxiv and for some reason I can't connect to them. I decided to look at my internet connection and I ran intel PROset wireless wifi manual diagnostic tests and my ping test failed. Also I downloaded MiniToolBox and got these results. They are in the attachment. Can anyone tell me what is going on with my connection? I would really appreciate it, thank you.

 

Edit in title: I can use the internet, but can't ping websites such as yahoo and google.  Fixed title - Hamluis.

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Afua (administrator) on 04-08-2014 at 23:48:38
Running from "C:\Users\Afua\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

 

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

# ::1             localhost

========================= IP Configuration: ================================

Intel® Dual Band Wireless-AC 7260 = Wireless Network Connection (Connected)
Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Afua-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
   Physical Address. . . . . . . . . : A2-A8-CD-E3-E3-EC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : A2-A8-CD-E3-E3-ED
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
   Physical Address. . . . . . . . . : A0-A8-CD-E3-E3-F0
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel® Dual Band Wireless-AC 7260
   Physical Address. . . . . . . . . : A0-A8-CD-E3-E3-EC
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::c0df:a11a:37f2:4dc4%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.231.36.181(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.240.0
   Lease Obtained. . . . . . . . . . : Monday, August 04, 2014 8:57:21 PM
   Lease Expires . . . . . . . . . . : Tuesday, August 05, 2014 1:14:52 AM
   Default Gateway . . . . . . . . . : 10.231.32.1
   DHCP Server . . . . . . . . . . . : 1.1.1.1
   DHCPv6 IAID . . . . . . . . . . . : 245409997
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-5C-92-22-EC-F4-BB-53-5A-A6
   DNS Servers . . . . . . . . . . . : 10.231.32.10
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
   Physical Address. . . . . . . . . : EC-F4-BB-53-5A-A6
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{EF8541D6-8AEB-47D2-A570-2D0DD574C1F1}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{4AF93590-830F-4236-A3CF-F86DC6904F79}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9F536CFC-BF94-4773-93FA-33B8DF562988}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{941362B2-97F1-4CD5-8A53-FC845DC65CEB}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{02A59CEF-148B-48F0-BC8A-DCD13D8064FB}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:34b7:1785:f518:db4a(Preferred)
   Link-local IPv6 Address . . . . . : fe80::34b7:1785:f518:db4a%18(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  10.231.32.10

Name:    google.com
Addresses:  2607:f8b0:4004:800::1002
   74.125.228.4
   74.125.228.8
   74.125.228.7
   74.125.228.2
   74.125.228.0
   74.125.228.9
   74.125.228.3
   74.125.228.5
   74.125.228.6
   74.125.228.14
   74.125.228.1

Pinging google.com [74.125.228.8] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 74.125.228.8:
    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
Server:  UnKnown
Address:  10.231.32.10

Name:    yahoo.com
Addresses:  206.190.36.45
   98.139.183.24
   98.138.253.109

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Request timed out.
Request timed out.

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 17...a2 a8 cd e3 e3 ec ......Microsoft Virtual WiFi Miniport Adapter #2
 16...a2 a8 cd e3 e3 ed ......Microsoft Virtual WiFi Miniport Adapter
 14...a0 a8 cd e3 e3 f0 ......Bluetooth Device (Personal Area Network)
 13...a0 a8 cd e3 e3 ec ......Intel® Dual Band Wireless-AC 7260
 11...ec f4 bb 53 5a a6 ......Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
  1...........................Software Loopback Interface 1
 19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 29...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 36...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 37...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 38...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 18...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      10.231.32.1    10.231.36.181     25
      10.231.32.0    255.255.240.0         On-link     10.231.36.181    281
    10.231.36.181  255.255.255.255         On-link     10.231.36.181    281
    10.231.47.255  255.255.255.255         On-link     10.231.36.181    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link     10.231.36.181    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link     10.231.36.181    281
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 18     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 18     58 2001::/32                On-link
 18    306 2001:0:9d38:6ab8:34b7:1785:f518:db4a/128
                                    On-link
 13    281 fe80::/64                On-link
 18    306 fe80::/64                On-link
 18    306 fe80::34b7:1785:f518:db4a/128
                                    On-link
 13    281 fe80::c0df:a11a:37f2:4dc4/128
                                    On-link
  1    306 ff00::/8                 On-link
 18    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None

 

========================= Event log errors: ===============================

Application errors:
==================
Error: (08/04/2014 10:36:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: jxpiinstall(2).exe, version: 7.0.670.1, time stamp: 0x53d2c336
Faulting module name: jxpiinstall(2).exe, version: 7.0.670.1, time stamp: 0x53d2c336
Exception code: 0xc0000409
Fault offset: 0x00012635
Faulting process id: 0x1d88
Faulting application start time: 0xjxpiinstall(2).exe0
Faulting application path: jxpiinstall(2).exe1
Faulting module path: jxpiinstall(2).exe2
Report Id: jxpiinstall(2).exe3

 

Error: (08/04/2014 08:39:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (08/04/2014 08:39:57 PM) (Source: DptfEvent) (User: )
Description: DptfPolicyCriticalService
ServiceMainThread:  NotifyServiceStatusRunning() failed.

 

Error: (08/04/2014 08:39:57 PM) (Source: DptfEvent) (User: )
Description: DptfPolicyCriticalService
NotifyServiceStatusRunning:  DeviceIoControl() failed.
Last error = [0x00000001]

 

Error: (08/04/2014 08:05:44 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD initialization failed [6]

 

Error: (08/04/2014 08:05:44 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]

 

Error: (08/04/2014 08:05:44 PM) (Source: NvStreamSvc) (User: )
Description: NvStreamSvcNvVAD endpoint registration failed [0]

 

Error: (08/04/2014 08:05:41 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (08/04/2014 08:05:41 PM) (Source: DptfEvent) (User: )
Description: DptfPolicyCriticalService
ServiceMainThread:  NotifyServiceStatusRunning() failed.

 

Error: (08/04/2014 08:05:41 PM) (Source: DptfEvent) (User: )
Description: DptfPolicyCriticalService
NotifyServiceStatusRunning:  DeviceIoControl() failed.
Last error = [0x00000001]

 

System errors:
=============
Error: (08/04/2014 08:42:22 PM) (Source: Microsoft Antimalware) (User: )
Description: %%860 Real-Time Protection feature has encountered an error and failed.

 Feature: %%886

 Error Code: 0x80070020

 Error description: The process cannot access the file because it is being used by another process.

 Reason: %%892

 

Error: (08/04/2014 08:39:58 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0

The details view of this entry contains further information.

 

Error: (08/04/2014 08:39:56 PM) (Source: Microsoft Antimalware) (User: )
Description: %60 has encountered an error trying to load signatures and will attempt reverting back to a known-good set of signatures.

 Signatures Attempted: %24

 Error Code: 0x80070002

 Error description: The system cannot find the file specified.

 Signature version: 0.0.0.0;0.0.0.0

 Engine version: %600

 

Error: (08/04/2014 08:05:42 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0

The details view of this entry contains further information.

 

Error: (08/04/2014 08:05:11 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Management and Security Application Local Management Service service terminated with the following error:
%%-2147467243

 

Error: (08/04/2014 08:02:45 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0

The details view of this entry contains further information.

 

Error: (08/04/2014 08:01:27 PM) (Source: Service Control Manager) (User: )
Description: The Intel® Dynamic Platform and Thermal Framework Display Participant Service Application service terminated unexpectedly.  It has done this 1 time(s).

 

Error: (08/04/2014 06:20:42 PM) (Source: Microsoft-Windows-WHEA-Logger) (User: NT AUTHORITY)
Description: A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: 3
Error Type: 9
Processor ID: 0

The details view of this entry contains further information.

 

Error: (08/04/2014 03:48:22 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 1.179.2013.0

 Update Source: %NT AUTHORITY59

 Update Stage: 4.5.0216.00

 Source Path: 4.5.0216.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\SYSTEM

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

 

Error: (08/01/2014 05:05:50 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 1.179.1647.0

 Update Source: %NT AUTHORITY59

 Update Stage: 4.5.0216.00

 Source Path: 4.5.0216.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\SYSTEM

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

 

Microsoft Office Sessions:
=========================
Error: (08/04/2014 10:36:47 PM) (Source: Application Error)(User: )
Description: jxpiinstall(2).exe7.0.670.153d2c336jxpiinstall(2).exe7.0.670.153d2c336c0000409000126351d8801cfb055b391d187C:\Users\Afua\Downloads\jxpiinstall(2).exeC:\Users\Afua\Downloads\jxpiinstall(2).exe5804d737-1c49-11e4-9e04-a0a8cde3e3f0

 

Error: (08/04/2014 08:39:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (08/04/2014 08:39:57 PM) (Source: DptfEvent)(User: )
Description: DptfPolicyCriticalServiceServiceMainThread:  NotifyServiceStatusRunning() failed.

 

Error: (08/04/2014 08:39:57 PM) (Source: DptfEvent)(User: )
Description: DptfPolicyCriticalServiceNotifyServiceStatusRunning:  DeviceIoControl() failed.Last error = [0x00000001]

 

Error: (08/04/2014 08:05:44 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD initialization failed [6]

 

Error: (08/04/2014 08:05:44 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcFailed to set NvVAD endpoint as default Audio endpoint [0]

 

Error: (08/04/2014 08:05:44 PM) (Source: NvStreamSvc)(User: )
Description: NvStreamSvcNvVAD endpoint registration failed [0]

 

Error: (08/04/2014 08:05:41 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

 

Error: (08/04/2014 08:05:41 PM) (Source: DptfEvent)(User: )
Description: DptfPolicyCriticalServiceServiceMainThread:  NotifyServiceStatusRunning() failed.

 

Error: (08/04/2014 08:05:41 PM) (Source: DptfEvent)(User: )
Description: DptfPolicyCriticalServiceNotifyServiceStatusRunning:  DeviceIoControl() failed.Last error = [0x00000001]

CodeIntegrity Errors:
===================================
  Date: 2014-07-19 15:01:23.037
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\EMSC.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

  Date: 2014-07-19 15:01:23.005
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\EMSC.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

 

=========================== Installed Programs ============================
Accidental Damage Services Agreement (HKLM-x32\...\{330B7AAD-B2FE-4989-B02A-DDA5A174FCDF}) (Version: 2.0.0 - Dell Inc.)
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader XI  MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.00 - Adobe Systems Incorporated)
AlienAutopsy (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)
AlienRespawn - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 1.7.1.2 - Alienware)
AlienRespawn (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.1.2 - Alienware)
Alienware Command Center (HKLM-x32\...\InstallShield_{D4CE21D4-27E5-46DB-9FFE-553A90AD4B9F}) (Version: 3.5.14.0 - Alienware Corp.)
Alienware Command Center (Version: 3.5.14.0 - Alienware Corp.) Hidden
Alienware Customer Surveys (HKLM-x32\...\{9AAA35D1-B21D-4610-BBAE-18FE2D00C3E0}) (Version: 1.11.4124 - Dell Inc.)
Alienware Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Alienware On-Screen Display (HKLM-x32\...\InstallShield_{0D69462F-99CC-4F8D-942E-666E21CE59F8}) (Version: 0.33.0.11C - )
Alienware On-Screen Display (x32 Version: 0.33.0.11C - ) Hidden
Banctec Service Agreement (HKLM-x32\...\{BD4B02C1-0271-4D7D-A850-19DE2E5CDF83}) (Version: 2.0.0 - Dell Inc.)
CompleteCare Business Service Agreement (HKLM-x32\...\{83E499FA-E6AA-47F9-80F2-1E0109E49397}) (Version: 2.0.0 - Dell Inc.)
CyberLink PowerDVD 9.6 (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.6.2.6102 - CyberLink Corp.)
CyberLink PowerDVD 9.6 (x32 Version: 9.6.2.6102 - CyberLink Corp.) Hidden
Dell InHome Service Agreement (HKLM-x32\...\{41AA8F20-FD30-4878-9080-6D5BE575FD41}) (Version: 2.0.0 - Dell Inc.)
Dell System Detect (HKCU\...\9204f5692a8faf3b) (Version: 5.9.0.5 - Dell)
DHS Service Agreement (HKLM-x32\...\{BE7FC743-CC74-4977-82DD-CD4FC7EF74B6}) (Version: 2.0.0 - Dell Inc.)
Dolby Home Theater v4 (HKLM-x32\...\{B26438B4-BF51-49C3-9567-7F14A5E40CB9}) (Version: 7.2.8000.17 - Dolby Laboratories Inc)
DSC/AA Factory Installer (Version: 3.5.6426.22 - PC-Doctor, Inc.) Hidden
EMSC (x32 Version: 0.0.0.25 - Compal Electronics, Inc.) Hidden
FINAL FANTASY XIV - A Realm Reborn (HKLM-x32\...\{2B41E132-07DF-4925-A3D3-F2D1765CCDFE}) (Version: 1.0.0000 - SQUARE ENIX CO., LTD.)
Intel® Dynamic Platform and Thermal Framework (HKLM-x32\...\FFD10ECE-F715-4a86-9BD8-F6F47DA5DA1C) (Version: 7.0.0.2020 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.0.0.1323 - Intel Corporation)
Intel® PRO/Wireless Driver (Version: 17.00.1000.1423 - Intel Corporation) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3496 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology(patch version 17.0.1412.3) (HKLM\...\{302600C1-6BDF-4FD1-1401-148929CC1385}) (Version: 17.0.1401.0428 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.0.7.1002 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 12.0.7.1002 - Intel Corporation) Hidden
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 2.0.0.102 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{57d6e5ea-c77c-4697-a9bb-e6048883e7ae}) (Version: 17.0.1 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (Version: 17.0.0.0332 - Intel Corporation) Hidden
Intel® Trusted Connect Service Client (Version: 1.27.798.1 - Intel Corporation) Hidden
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
League of Legends (HKLM-x32\...\League of Legends 3.0.0) (Version: 3.0.0 - Riot Games)
League of Legends (x32 Version: 3.0.0 - Riot Games) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft .NET Framework 4.5 (Version: 4.5.50709 - Microsoft Corporation) Hidden
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Security Client (Version: 4.5.0216.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.5.216.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 31.0 - Mozilla)
NVIDIA 3D Vision Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 340.52 - NVIDIA Corporation)
NVIDIA Control Panel 340.52 (Version: 340.52 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 340.52 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 340.52 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.157.1165 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Optimus Update 15.3.33 (Version: 15.3.33 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 15.3.33 (Version: 15.3.33 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.12.6514 - NVIDIA Corporation) Hidden
NVIDIA Update 15.3.33 (Version: 15.3.33 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 15.3.33 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.23 (Version: 1.2.23 - NVIDIA Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 9.4.12.2807 - Electronic Arts, Inc.)
Pando Media Booster (HKLM-x32\...\{980A182F-E0A2-4A40-94C1-AE0C1235902E}) (Version: 2.6.0.7 - Pando Networks Inc.)
Premium Service Agreement (HKLM-x32\...\{A74168E5-C3F7-4809-85D3-145C64A4CFCC}) (Version: 2.0.0 - Dell Inc.)
QualxServ Service Agreement (HKLM-x32\...\{18401E1E-1E44-461A-A4B2-E48B1A727818}) (Version: 2.0.0 - Dell Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6876 - Realtek Semiconductor Corp.)
SHIELD Streaming (Version: 3.1.100 - NVIDIA Corporation) Hidden
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.105 - Skype Technologies S.A.)
ST Microelectronics 3 Axis Digital Accelerometer Solution (HKLM-x32\...\{9C24F411-9CA7-4A8A-91F3-F08A4A38EB31}) (Version: 4.12.0040 - ST Microelectronics)
StageLight (HKLM\...\StageLight) (Version: 1.3.0.4350 - Open Labs, LLC.)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 16.3.8.62 - Synaptics Incorporated)
TeamSpeak 3 Client (HKLM-x32\...\TeamSpeak 3 Client) (Version: 3.0.15 - TeamSpeak Systems GmbH)
TechPowerUp GPU-Z (HKLM-x32\...\TechPowerUp GPU-Z) (Version:  - TechPowerUp)
The Sims™ 3 (HKLM-x32\...\{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}) (Version: 1.67.2 - Electronic Arts)
The Sims™ 3 70s, 80s, & 90s Stuff (HKLM-x32\...\{E1868CAE-E3B9-4099-8C18-AA8944D336FD}) (Version: 17.0.77 - Electronic Arts)
The Sims™ 3 Ambitions (HKLM-x32\...\{910F4A29-1134-49E0-AD8B-56E4A3152BD1}) (Version: 4.0.87 - Electronic Arts)
The Sims™ 3 Diesel Stuff (HKLM-x32\...\{1C9B6173-6DC9-4EEE-9EFC-6BA115CFBE43}) (Version: 14.0.48 - Electronic Arts)
The Sims™ 3 Fast Lane Stuff (HKLM-x32\...\{ED436EA8-4145-4703-AE5D-4D09DD24AF5A}) (Version: 5.0.44 - Electronic Arts)
The Sims™ 3 Generations (HKLM-x32\...\{E6B88BD6-E4B2-4701-A648-B6DAC6E491CC}) (Version: 8.0.152 - Electronic Arts)
The Sims™ 3 High-End Loft Stuff (HKLM-x32\...\{71828142-5A24-4BD0-97E7-976DA08CE6CF}) (Version: 3.0.38 - Electronic Arts)
The Sims™ 3 Into the Future (HKLM-x32\...\{A0BBD6C7-B546-4048-B33A-F21F5C9F5B09}) (Version: 21.0.150 - Electronic Arts)
The Sims™ 3 Island Paradise (HKLM-x32\...\{DB21639E-FE55-432C-BCA2-0C5249E3F79E}) (Version: 19.0.101 - Electronic Arts)
The Sims™ 3 Late Night (HKLM-x32\...\{45057FCE-5784-48BE-8176-D9D00AF56C3C}) (Version: 6.0.81 - Electronic Arts)
The Sims™ 3 Master Suite Stuff (HKLM-x32\...\{08A25478-C5DD-4EA7-B168-3D687CA987FF}) (Version: 11.0.84 - Electronic Arts)
The Sims™ 3 Movie Stuff (HKLM-x32\...\{D0087539-3C57-44E0-BEE7-D779D546CBE1}) (Version: 20.0.53 - Electronic Arts)
The Sims™ 3 Outdoor Living Stuff (HKLM-x32\...\{117B6BF6-82C3-420C-B284-9247C8568E53}) (Version: 7.0.55 - Electronic Arts)
The Sims™ 3 Pets (HKLM-x32\...\{C12631C6-804D-4B32-B0DD-8A496462F106}) (Version: 10.0.96 - Electronic Arts)
The Sims™ 3 Seasons (HKLM-x32\...\{3DE92282-CB49-434F-81BF-94E5B380E889}) (Version: 16.0.136 - Electronic Arts)
The Sims™ 3 Showtime (HKLM-x32\...\{3BBFD444-5FAB-49F6-98B1-A1954E831399}) (Version: 12.0.273 - Electronic Arts)
The Sims™ 3 Supernatural (HKLM-x32\...\{B37DAFA5-717D-41F8-BDFB-3A4B68C0B3A1}) (Version: 15.0.135 - Electronic Arts)
The Sims™ 3 Town Life Stuff (HKLM-x32\...\{7B11296A-F894-449C-8DF6-6AAAA7D4D118}) (Version: 9.0.73 - Electronic Arts)
The Sims™ 3 University Life (HKLM-x32\...\{F26DE8EF-F2CF-40DC-8CDA-CC0D82D11B36}) (Version: 18.0.126 - Electronic Arts)
The Sims™ 3 World Adventures (HKLM-x32\...\{BA26FFA5-6D47-47DB-BE56-34C357B5F8CC}) (Version: 2.0.86 - Electronic Arts)
Update for Microsoft .NET Framework 4.5 (KB2750147) (HKLM-x32\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132}.KB2750147) (Version: 1 - Microsoft Corporation)
WModem Driver Installer (HKLM-x32\...\HTC_WModemDriver) (Version: 2.0.6.13 - HTC)

 

========================= Memory info: ===================================

Percentage of memory in use: 12%
Total physical RAM: 32653.06 MB
Available physical RAM: 28442.93 MB
Total Pagefile: 65304.3 MB
Available Pagefile: 60786.1 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.8 MB

 

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:1852.78 GB) (Free:1702.71 GB) NTFS
2 Drive d: (DATAPART1) (Fixed) (Total:10.53 GB) (Free:10.44 GB) NTFS
4 Drive y: (RECOVERY) (Fixed) (Total:10.2 GB) (Free:1.67 GB) NTFS

 

========================= Users: ========================================

User accounts for \\AFUA-PC

Administrator            Afua                     Guest                   

 

========================= Minidump Files ==================================

No minidump file found

**** End of log ****


Edited by hamluis, 05 August 2014 - 09:02 AM.
Pasted attach data into post - Hamluis.


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#2 hamluis

hamluis

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Posted 05 August 2014 - 09:23 AM

Appears that you have some sort of hardware problem.  But let's see if we can get more data.

 

Please...Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 

I would uninstall Pando Media Booster, see Reading Material .

 

Louis



#3 Datcoolguy

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Posted 05 August 2014 - 09:13 PM

Do webpages take forever to load?

 

Requests timing out can indicate alot of different things


"If you don't understand how your computer works, you shouldn't be messing with it!"





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