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Google Virus


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4 replies to this topic

#1 Buschwhacker

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Posted 04 August 2014 - 10:16 PM

When I goto Google I get the following message:
 
googmess.jpg
 
I have used HiJackthis to scan but unsure which files to delete. I know this has been covered but if someone could take a look at my log file and just explain what to do that would be great. Thank you in advance for your time a guidance.  Here is what the log file shows:
 
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 11:15:26 PM, on 7/14/2014
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
 
FIREFOX: 3.6.15 (en-US)
Boot mode: Normal
 
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Wireless-G Portable USB Adapter\WLService.exe
C:\Program Files\Wireless-G Portable USB Adapter\WUSB54GP.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\system32\ctfmon.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\ashley\My Documents\Downloads\HijackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USSMB/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www2.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&iwk=%iwk&%language
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USSMB/1
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = 
R3 - URLSearchHook: (no name) - {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - (no file)
R3 - URLSearchHook: (no name) - {3c35ad63-af1d-4e21-b484-b6651a8efcf9} - C:\Program Files\RadioRage_4j\bar\1.bin\4jSrcAs.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Toolbar BHO - {48909954-14fb-4971-a7b3-47e7af10b38a} - C:\PROGRA~1\RADIOR~2\bar\1.bin\4jbar.dll
O2 - BHO: Search Assistant BHO - {5848763c-2668-44ca-adbe-2999a6ee2858} - C:\Program Files\RadioRage_4j\bar\1.bin\4jSrcAs.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: RadioRage - {78ba36c9-6036-482b-b48d-ecca6f964b84} - C:\Program Files\RadioRage_4j\bar\1.bin\4jbar.dll
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe"
O4 - HKLM\..\Run: [StartCCC] "c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [MP10_EnsureFileVer] "C:\WINDOWS\inf\unregmp2.exe" /EnsureFileVersions
O4 - HKLM\..\Run: [QuickBooksDB19] C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe -n QB_NICKSCOMPUTER_19 -qs -gd ALL -gk all -gp 4096 -gu all -ch 128M -c 64M  -x tcpip(BroadcastListener=NO;port=55333) -ti 0 -ec simple  -qi -qw  -tl 120 -oe "C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks\DBStartup.log" -y
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: &Search - http://buttons.radiorage.com/one-toolbaredits/menusearch.jhtml?s=100000486&p2=^ZX^xdm100^YYA^us&a=7F94C17B-1BC8-4EC1-A8CA-26C405FCF08A&n=2014053009&cv=3
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = smallbusiness.local
O17 - HKLM\Software\..\Telephony: DomainName = smallbusiness.local
O17 - HKLM\System\CCS\Services\Tcpip\..\{C5830612-7D01-4CEA-850A-818E12C482F9}: NameServer = 10.0.0.50
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = smallbusiness.local
O18 - Protocol: intu-help-qb2 - {84D77A00-41B5-4B8B-8ADF-86486D72E749} - C:\Program Files\Intuit\QuickBooks 2009\HelpAsyncPluggableProtocol.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O21 - SSODL: Chmecsub - {EBE3EE27-DCAD-4366-8952-7D4C0950CE95} - (no file)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: RadioRageService (RadioRage_4jService) - COMPANYVERS_NAME - C:\PROGRA~1\RADIOR~2\bar\1.bin\4jbarsvc.exe
O23 - Service: WUSB54GPSVC - GEMTEKS - C:\Program Files\Wireless-G Portable USB Adapter\WLService.exe
 
--
End of file - 7949 bytes

Edit: Moved topic from Windows XP to the more appropriate forum.~ Animal

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#2 TB-Psychotic

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Posted 05 August 2014 - 06:24 AM

Hi there,
my name is Marius and I will assist you with your malware related problems.

Before we move on, please read the following points carefully.

  • First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
  • My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.

 
 
 
 
 
HijackThis is not the preferred initial scanning tool in this forum. With today's malware, a more comprehensive set of logs is required to determine the presence of malware.
 
 
 
 
Scan with FRST in normal mode

Please download Farbar's Recovery Scan Tool to your desktop: FRST 32bit or FRST 64bit (If not sure: Start --> Computer (right click) --> properties)
 
  • Run FRST.
  • Don´t change one of the checkboxes and hit Scan.
  • Logfiles are created on your desktop.
  • Poste the FRST.txt and (after the first scan only!) the Addition.txt.

 
 
 
 
 Scan with aswMBR

Please download aswMBR ( 4.5MB ) to your desktop.
  • Double click the aswMBR.exe icon, and click Run.
  • There will be a short delay before the next dialog box comes up. Please just wait a minute or two.
  • When asked if you'd like to "download the latest Avast! virus definitions", click Yes.
  • Typically this is about a 100MB download so depending on your connection speed it can take a short while to download and become ready.
  • Click the Scan button to start the scan once the update has finished downloading
  • On completion of the scan, click the save log button, save it to your desktop, then copy and paste it in your next reply.

Note: There will also be a file on your desktop named MBR.dat do not delete this for now. It is an actual backup of the MBR (master boot record).


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#3 Buschwhacker

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Posted 05 August 2014 - 02:08 PM

TB-Psychotic I appreciate your response. I actually ended up solving the problem last night and the solution is below. That being said by looking at the log file which I presented in my original post, do you see anything of issue?

 

Solution: I was able to access all websites except for Google.com.This ensured me that there was some sort of issue/conflict having to do with Google and it was not my internet connection. After going through many different trial and error efforts in an attempt to solve this problem, (rebooting, stopping and starting possible services which might have some kind of dilemma, turning all programs off on startup and 1 by 1 starting them again, and a few other things) I finally solved my issue. Knowing that Chrome is a Google product I decided to open Internet Explorer and see if I could reach Google through that. Though it threw a certificate error I was able to click through it and get to Google. Being that I was able to access my files I figured I would wait to hear back from someone here before I would make any other changes. I did however look at the certificate error and it was explaining that the certificate was not valid, it had expired. Yesterday's date was within the range which was shown by the certificate, which confused me. I checked the date/time on the system clock and it was there I found my solution. Someone had changed the system clock to a date which was not within the range of the certificate for Google.com. Once I made the appropriate changes to the system clock and restarted Chrome everything worked fine.

 

Thanks again for your reply!

 

       Best Regards,

            Buschwhacker



#4 TB-Psychotic

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Posted 06 August 2014 - 03:00 AM

HJT lists not enough information to say if a system is clean or not.

 

Recommendations: How to protect yourself

  • System Updates
    Please ensure to have automatic updates activated in your control panel.
    For further information and a tutorial, see this Microsoft Support article.
  • Protection
    What you need is one (not more) virus scanner with background protection. Additionally I recommend a special malware scanner to run on demand weekly.
    Personally I am using avast! Antivirus Free Edition and Malwarebytes Anti-Malware. They offer good protection for free.
    • To keep your browser free of advertising, you may install the Adblock Plus browser extension.
      It will filter unwanted advertising out of the website´s content.
    • To protect yourself from accidentally visiting malicious web sites, install the Web of Trust (WOT) browser extension.
      It will display a green (safe), yellow (unknown) or red (potentially dangerous) icon for a visited website within your browser.
      In addition, before accessing a dangerous classified web site, a warning screen is displayed.

  • Up to date Software
    Keep your Windows and your third party software up to date. The easiest way to get infected is an outdated windows, followed by: browser(s) (including add-ons and plug-ins), Adobe Flash Player and Adobe Reader, Java Runtime Environment, your antivirus program and so on. These links may help you to check:

  • Backup
    Hardware issues, malware, fire, lightning strike: There is a long list of different ways to loose all your data. Back up your files regularly. Use the windows internal backup function or a third party tool and save your data onto an external hard drive, cloud storage, optical media like CDs or DVDs or (if available) a professional network backup system.
  • Behaviour
    The commonest error when using a computer is "error 80" - what means that the error is located about 80cm in front of the monitor. This is a common joke between IT support technicians but it shows that all the safety mechanisms won´t help if you aren´t careful enough.
    • While surfing the internet, don´t click on anything you don´t know. In the worst case, it infects your system with malware.
    • Watch your step in social networks! Many cyber criminals use them to spread malware, mine personal pata (to be sold to advertising companies, for example) or simply do damage to other users. Even if a received hyperlink within a message seems to be coming from one of your friends, have a closer look. In addition, don´t click everything.
    • When installing software, have a look to each of the setup windows and uncheck any additional toolbars or free programs that may be offered additionally. Most of today´s setup procedures contain potentially unwanted programs so keep them off your system.
    • Avoid gaming sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs.
      They are a security risk which can make your computer susceptible to a wide variety of malware infections, remote attacks, exposure of personal information, and identity theft. Many malicious worms and Trojans spread across P2P file sharing networks, gaming and underground sites.


Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)

#5 TB-Psychotic

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Posted 08 September 2014 - 09:09 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
Proud Member of UNITE & TB
 
My help is free, however, if you want to support my fight against malware, click here --> btn_donate_SM.gif <--(no worries, every little bit helps)




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