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ask.com removal


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5 replies to this topic

#1 tony o flanagan

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Posted 04 August 2014 - 06:49 PM

How do I remove ask.com from Chrome. My computer has Windows 8.1.1. I have tried removing from the settings, uninstall and 2 systems restore points. I could try a refresh but is there any other way. Thanks in advance.


Edited by hamluis, 05 August 2014 - 06:11 AM.
Moved from Win 8 to Am I Infected - Hamluis.


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#2 ElfBane

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Posted 05 August 2014 - 05:26 AM

Try this tutorial, http://www.pcmag.com/article2/0%2c2817%2c2421591%2c00.asp .



#3 tony o flanagan

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Posted 05 August 2014 - 07:32 AM

Tried all these solutions but no luck, guess I'll try a system refresh.



#4 masterthemachines

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Posted 05 August 2014 - 07:34 AM

Hey there,

 

To change the default search engine on Chrome you'll need to:

  1. First click on the Chrome menu, then click on Settings.
  2. Under the search section click on Manage search engines
  3. In the “search engines window” that appears click on the search engine you wish to use.

Hope this helps!


Edited by masterthemachines, 05 August 2014 - 07:44 AM.


#5 pcblues

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Posted 05 August 2014 - 08:23 AM

Hi Tony

 

Try doing a full scan using ESET oniline scanner , make sure you check " enable the detection of for potentially

unwanted applications" feature , then  click on " advanced settings"  and  check "scan for potentionally unsafe applications"  ,

let it run & it will find and remove the Ask.com/ toolbar/installation. 

As far as i'm aware Eset  is the only scan that does this.

 

Good luck.. :)



#6 ITGeekGirl

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Posted 05 August 2014 - 08:42 AM

Hi there!

 

I had a similar problem, and you can see how they helped me here:

 

http://www.bleepingcomputer.com/forums/t/540374/unable-to-uninstall-askcom-toolbar/#entry3416898

 

PS - It was finally Revo uninstaller that fixed things. It gave me an error message, but removed the toolbar. 

 

Cheers!

~♥


Edited by ITGeekGirl, 05 August 2014 - 08:44 AM.





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