today i had to contact avg to ask a few questions about an update issue i was having with my antivirus(it seems all fixed now) but they used LogMeInRescue (a remote control system) and it did one or two weird things. I've had to run it from avg before but this time it asked to be let through the firewall(which i did accept but think i managed to disable after it was done) and also to provide my computer password(the support person's reason for this was because i would need to restart the pc and they wanted it to log on quicker, i didn't give them my login password). is there any chance that the online chat system had somehow been compromised and it wasn't avg running it? for anyone who has used avg tech support have they asked for your computer's login password when using "Support-LogMeInRescue.exe"? it just started to feel suspicious after i had finished, especially when i remembered that previous use of their service had never asked for a password or to be let through the windows firewall.
i know i sound paranoid here but when something acts differently to the last time i used it i always perceive something fishy could be going on. to clarify this was me visiting avg's site for support, not some spammer trying to trick me over the phone.