My husband's Dell laptop (Windows XP) will not boot normally, or from the Windows XP restore disk (which did not come with the laptop, but was from an earlier pc). I get 3 messages -
1) C:/Windows/system32/IMM32.dll is not a valid Windows image. Please check this against your installation diskette.
2) C:/Windows/system32/IMM32.dll is not a valid Windows image. Please check this against your installation diskette.
3) C:/Windows/system32/NCObjAPI.dll is not a valid Windows image. Please check this against your installation diskette.
Laptop has Windows XP, which will not open. I have tried using my XP recovery disk but get this message after the disk starts Windows Setup and tries to open XP:
A problem has been detected and windows has been shut down to prevent damage to your computer.
Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. if you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.
*** STOP: 0x0000007E (0xC0000005, 0xF6130BF, 0xF7A5F208, 0xF7A5EFO8
pci.sys - Address F76130BF base at F760C000, Datestamp 3b7d855c
Safe mode opens but I cannot get to the Start menu or anything in Safe Mode - just a black screen with Safe Mode on the top of the screen. When I start Windows normally, I get a black screen (after the 3 messages listed above). No Start Menu, etc. I find I can use the Fn button and change the brightness setting, but that's the only Fn that appears to be working.
So I cannot check the manufacturer, hardware vendor, disk space, disable drivers, etc. I tried CTL ALT DELETE for task manager and it also does not work.
It was working yesterday and he did not download anything, just used it to display family pictures. I'm not sure what else I can do. Any suggestions? Thanks in advance!!