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My HP envy laptop is taken over by the Homeland security virus.


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#1 ramu_uk

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Posted 03 August 2014 - 10:39 PM

Hello,

My HP envy laptop is taken over by the Homeland security virus. I tried the Hitman kickstart pro. But it is not helping.

Can anybody tell me how to get rid of this malware please?


Edited by Queen-Evie, 06 August 2014 - 03:05 PM.
moved from Windows 8 to the appropriate forum


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#2 JohnC_21

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Posted 04 August 2014 - 07:47 AM

Hello, and Welcome

 

You can  Contact HitmanPro Support and they will try to help you out.

 

If you still cannot get Hitman Pro to work, download Kaspersky Rescue Disk. Burn the iso file by double clicking it. Boot the disk and use the Windows Unlocker Option before doing a scan. If you connect via an Ethernet cable, you will be able to update the virus definitions before doing a scan.

 

Follow the steps here



#3 dc3

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Posted 06 August 2014 - 12:51 PM

Bleeping Computer has a tutorial for the removal of this ransomeware.


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