Did you use Windows Explorer to navigate to your cookie file
C:\Documents and Settings\Glenn Greenstein\Cookies
And manually delete the cookie?
In any case, open Internet Explorer, click on the word "Tools", select "Internet Options", and on the "general Tab" under the Temporary Internet Section click on "delete Cookies" and also "Delete Files".
Reboot and see if you still have the problem.
Even if you do not I suggest you get the following freeware anti-malware aps, install them, then update their definition files, and run them (scans) from safe mode setting them to fix what they find.
Those that offer to do a "backup" before scans or deletion, allow them to do that.
Ad-Aware SE Personal - freeware http://fileforum.betanews.com/detail/Adawa...nal/965718306/1
Spybot S&D (freeware: http://www.safer-networking.org/en/index.html
Be sure to enable “Teatimer” which gives you realtime protection against malware invasion. (absolutely necessary)
I suggest you also get the following anti-malware aps:
Microsoft Windows Defender http://www.microsoft.com/athome/security/s...re/default.mspx
This also provides realtime protection. (absolutely necessary)
Microsoft Malicious Software Removal Tool (Win XP and Win 2000):http://www.microsoft.com/security/malwareremove/default.mspx
A˛ - Free from http://www.majorgeeks.com/download4281.html
. Run it, click Search for Updates, then click Scan.
After you run Adaware and Spybot (from safe mode), I suggest you take advantage of our Hijack This service and post a “HijackThis” log for expert assistance with your malware infection.
Here's how to do that:
Read the pinned post in our “HijackThis” forum,
here http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ Carefully read and follow all directions explicitly.
Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUM – not in this forum
, at this link
Include the specs for your computer (ie, processor, amount of RAM, brand or motherboard, etc, and briefly describe the problem you are experiencing.)Unless you are expert at editing the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.
A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.
It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy. Please
be patient as this team is manned by volunteers. They will help you in order received as soon as possible.NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).
The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies
. If you make an additional post, it will show as having 1 reply
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.
So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.