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Cant open pictures or songs on hard drive

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3 replies to this topic

#1 JasonAuss


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Posted 03 August 2014 - 02:42 AM

Hi, I have an external drive that holds over 10 years of family photos and music, a couple of days ago my wife was looking at some pictures and one started to pixel. I thought the hard drive was crashing as we started to struggle to open other pictures so I purchased a new drive and transferred all the contents to that.  Now I am getting the error "cant open pictures as the file seems to be damaged, corrupt or too large" I don't know what to do and this will be devastating to loose all these memories, can someone please help?

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#2 JohnC_21


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Posted 03 August 2014 - 10:17 AM

Hello, and Welcome,

It's possible the bad hard drive's file system was corrupted enough where you could see the files and folders to copy but the data copied was corrupt. Do you still have access to the bad drive? After attaching the bad drive to the computer, go to Disk Management. Is the drive listed as RAW?

#3 Frozwire


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Posted 08 August 2014 - 11:22 PM

That drive may have started to have some physical media corruption. Best way to confirm whether the problem is on the drive or in your system is to try to plug the external drive on to a different computer. If the same problem persists on a different computer then its possibly the drive and definitely a backup procedure is needed.

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#4 PanickyD


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Posted 08 August 2014 - 11:43 PM

If you can still access the drive, it's possible that one these free file recovery tools might do the trick for you. If the drive is physically damaged though, you may be out of luck. I learned the hard way too, that current back-ups are a must. A freebie program called SyncBack made it easy enough that I didn't mind doing it often.

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