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Avira not completely unnstalling and windows defender cant be turned back on


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11 replies to this topic

#1 coley72

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Posted 02 August 2014 - 09:37 AM

made the mistake of turning off windows defender and putting avira on my computer. Tried uninstalling avira because it froze up, now when in the program area to change or uninstall programs there is still an avira icon showingand wont uninstall.   tried to get defender turned back on and a window pops up telling me the app is turned off,when i went to acton center and clicked antivirus programs it says turn on defender but doesnt really turn on. any help would be great !!!!! 



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#2 JohnC_21

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Posted 02 August 2014 - 09:44 AM

Download Revo Uninstaller. Hopefully it will remove Avira.



#3 bassfisher6522

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Posted 02 August 2014 - 09:49 AM

Here's the removal utility from Avira....

 

 

 

 

http://www.avira.com/en/support-download-avira-antivir-removal-tool



#4 JohnC_21

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Posted 02 August 2014 - 10:01 AM

Bassfisher6522, I was looking at that too but I think that is a tool to remove viruses, not remove the program.

 

For all those experiencing the damaging effects of a virus infection, Avira’s researchers have prepared a removal tool, which can be used to eliminate major distinct threats.

 



#5 coley72

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Posted 02 August 2014 - 10:17 AM

yes bassfisher that site was to remove viruses not avira, thanks anyways.  

 

the revo uninstaller worked !!  thanks john c

 

next problem not fixed is defender not able to be returned on still,any suggestions?



#6 Starbuck

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Posted 02 August 2014 - 10:28 AM

There is a removal utility for Avira AntiVir if anyone ever needs it:

Avira RegistryCleaner

Avira RegCleaner is a lightweight and portable software application that scans the computer for registry key leftovers of Avira products in order to eliminate them completely, permitting you to proceed with a clean reinstallation. It contains an intuitive configuration set that primarily caters to advanced users.

Since installation is not a prerequisite, you can drop the executable file to any location on the hard disk and just click it to run.


Edited by Starbuck, 02 August 2014 - 10:30 AM.

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#7 JohnC_21

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Posted 02 August 2014 - 10:31 AM

Avira has a registry cleaner. Maybe Defender still sees an Avira registry entry that prevents it from being turned on.

 

Starbuck beat me to it. :-)


Edited by JohnC_21, 02 August 2014 - 10:31 AM.


#8 Starbuck

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Posted 02 August 2014 - 10:35 AM

Maybe Defender still sees an Avira registry entry that prevents it from being turned on.

That is quite possible.

Some 3rd party antivirus (AV) programs may turn off Windows Defender when they are installed to be used instead, and will not allow Windows Defender to be turned back on until the 3rd party AV has been completely uninstalled.

http://www.eightforums.com/tutorials/21962-windows-defender-turn-off-windows-8-a.html

I would suggest running the Avira Registry Cleaner to be sure everything has gone.

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#9 coley72

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Posted 02 August 2014 - 10:47 AM

tried the registry cleaner, it wont let me delete anything



#10 JohnC_21

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Posted 02 August 2014 - 10:50 AM

Right click the exe file and select "Run as Administrator"



#11 coley72

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Posted 02 August 2014 - 11:56 AM

"rBrudwir thanks for the link to eset. that asked if i wanted to delete norton i said yes. after deleted, my computer let me turn on the microsoft defender and i"ve been updating. I never activated norton when i got this computer,but now that is is gone all seems to be well.

 

thanks to everyone for there help,it saved me from tossing this thing out my window,not that it would have been fixed after that.  lol

now for many hours im going to be scanning.



#12 Starbuck

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Posted 02 August 2014 - 05:32 PM

Hi coley72
 

rBrudwir

I'd forgotten that was there. :)
It's a link back to the years i spent living in the valleys of South Wales.
 
I'm glad you got things sorted.

Safe surfing. Computer_addict__by_Sinister_Starfeesh.g

Edited by Starbuck, 02 August 2014 - 05:38 PM.

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