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Multiple instances of iexplore.exe process running


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2 replies to this topic

#1 VFL

VFL

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  • Local time:01:54 PM

Posted 02 August 2014 - 08:29 AM

The percentage of CPU usage was largely being consumed by iexplore.exe process.  In reviewing forum results I ran ComboFix.  After ComboFix completed CPU usage is constantly cycling between 100%-30%. Also notice that I can use internet explorer successfully to bring up favorite sites or search for sites using google.  Would you be able to look at ComboFix log file to let me know where to go from here?
 

ComboFix 14-08-02.02 - Virgil 08/02/2014 7:41.1.1 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.2039.662 [GMT -4:00]
Running from: c:\users\Virgil\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Microsoft Security Essentials *Disabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Default\AppData\Roaming\DPInst.exe
c:\users\Default\AppData\Roaming\gacutil.exe
c:\users\Default\AppData\Roaming\PnPutil.exe
c:\users\Virgil\AppData\Local\Temp\_MEI38002\_ctypes.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\_elementtree.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\_hashlib.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\_multiprocessing.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\_socket.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\_ssl.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\hashobjs_ext.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\pyexpat.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\pysqlite2._sqlite.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\python27.dll
c:\users\Virgil\AppData\Local\Temp\_MEI38002\pythoncom27.dll
c:\users\Virgil\AppData\Local\Temp\_MEI38002\PyWinTypes27.dll
c:\users\Virgil\AppData\Local\Temp\_MEI38002\select.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\unicodedata.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32api.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32com.shell.shell.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32crypt.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32event.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32file.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32gui.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32inet.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32pdh.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32pipe.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32process.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32profile.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32security.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\win32ts.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\windows._lib_cacheinvalidation.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wx._animate.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wx._controls_.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wx._core_.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wx._gdi_.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wx._html2.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wx._misc_.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wx._windows_.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wx._wizard.pyd
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wxbase294u_net_vc90.dll
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wxbase294u_vc90.dll
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wxmsw294u_adv_vc90.dll
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wxmsw294u_core_vc90.dll
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wxmsw294u_html_vc90.dll
c:\users\Virgil\AppData\Local\Temp\_MEI38002\wxmsw294u_webview_vc90.dll
c:\users\Virgil\AppData\Roaming\apachesrvin.vbs
J:\autorun.inf
.
.
((((((((((((((((((((((((( Files Created from 2014-07-02 to 2014-08-02 )))))))))))))))))))))))))))))))
.
.
2014-08-02 12:04 . 2014-08-02 12:04 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-08-02 11:31 . 2014-07-02 03:11 8217224 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{12625688-A6EF-4D6B-AAEF-3F98F6C4E0E8}\mpengine.dll
2014-08-01 11:32 . 2014-07-02 03:11 8217224 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-07-30 11:02 . 2014-07-30 11:05 -------- d-----w- c:\users\Default\AppData\Local\Eastman_Kodak_Company
2014-07-30 10:41 . 2014-07-30 10:41 -------- d-----w- c:\users\Default\AppData\Roaming\KODAK AiO Home Center513525393
2014-07-29 12:20 . 2014-05-02 07:13 765968 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CD825408-6FD5-4185-81DF-0D4E2F21A6EC}\gapaengine.dll
2014-07-28 22:03 . 2014-07-29 10:32 -------- d-----w- c:\program files\SearchProtect
2014-07-12 17:41 . 2014-07-12 17:41 -------- d-----w- c:\program files\iPod
2014-07-12 17:41 . 2014-07-12 17:43 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-07-12 17:41 . 2014-07-12 17:43 -------- d-----w- c:\program files\iTunes
2014-07-09 03:59 . 2014-06-18 01:52 868864 ----a-w- c:\program files\Common Files\Microsoft Shared\ink\tipskins.dll
2014-07-09 03:58 . 2014-06-30 01:40 404480 ----a-w- c:\windows\system32\aepdu.dll
2014-07-09 03:58 . 2014-06-30 01:36 302592 ----a-w- c:\windows\system32\aeinv.dll
2014-07-09 03:58 . 2014-06-05 14:26 1059840 ----a-w- c:\windows\system32\lsasrv.dll
2014-07-03 20:59 . 2014-07-03 21:00 -------- d-----w- c:\users\Virgil\AppData\Roaming\ShopAtHome
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-07-08 21:46 . 2013-06-15 09:53 699056 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-07-08 21:46 . 2013-06-15 09:53 71344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-06-27 02:58 . 2014-04-03 08:55 505416 ----a-w- c:\windows\system32\msvcp71.dll
2014-06-27 02:58 . 2014-04-03 08:55 353864 ----a-w- c:\windows\system32\msvcr71.dll
2013-06-06 09:04 . 2013-06-06 09:04 81408 ----a-w- c:\program files\taskkill.exe
2013-06-02 16:05 . 2013-06-02 15:45 4167680 ----a-w- c:\program files\GUT8462.tmp
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveBlacklistedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D42}]
2014-06-27 18:20 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2014-06-27 18:20 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedEditOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D44}]
2014-06-27 18:20 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSharedViewOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D43}]
2014-06-27 18:20 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncedOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D40}]
2014-06-27 18:20 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\GDriveSyncingOverlay]
@="{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}"
[HKEY_CLASSES_ROOT\CLSID\{81539FE6-33C7-4CE7-90C7-1C7B8F2F2D41}]
2014-06-27 18:20 579400 ----a-w- c:\program files\Google\Drive\googledrivesync32.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"GoogleDriveSync"="c:\program files\Google\Drive\googledrivesync.exe" [2014-06-27 24477056]
"ApplePhotoStreams"="c:\program files\Common Files\Apple\Internet Services\ApplePhotoStreams.exe" [2013-11-20 59720]
"C009767AEFF62E595288ECE8AB341549B99F4A2D._service_run"="c:\program files\Google\Chrome\Application\chrome.exe" [2014-07-15 860488]
"GarminExpressTrayApp"="c:\program files\Garmin\Express Tray\ExpressTray.exe" [2013-12-30 1095000]
"Spotify"="c:\users\Virgil\AppData\Roaming\Spotify\Spotify.exe" [2014-07-10 6162488]
"Spotify Web Helper"="c:\users\Virgil\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2014-07-10 1178168]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2014-03-11 951576]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2014-07-03 43816]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-11-21 959904]
"BackupSoft"="c:\program files\Backup Software\All User\BackupSoft\RunBackupSoft.exe" [2009-08-28 643072]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2014-01-17 421888]
"SoundTouch Music Server"="c:\program files\SoundTouch\SoundTouchMusicServer\SoundTouch music server.exe" [2014-04-09 1062912]
"TkBellExe"="c:\program files\real\realplayer\Update\realsched.exe" [2014-06-27 296520]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2014-07-08 152392]
"EKStatusMonitor"="c:\program files\Kodak\AiO\StatusMonitor\EKStatusMonitor.exe" [2013-12-11 2750840]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"KodakHomeCenter"="c:\program files\Kodak\AiO\Center\AiOHomeCenter.exe" [2014-05-06 2234064]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
RealPlayer Cloud Service UI.lnk - c:\program files\Real\RealPlayer\RPDS\Bin\rpsystray.exe [2014-6-26 822880]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2014-01-17 21:24 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2014-06-18 108032]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [2014-03-11 104264]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [2014-03-11 279776]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 52224]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
R3 usbrndis6;USB RNDIS6 Adapter;c:\windows\system32\DRIVERS\usb80236.sys [2013-02-12 15872]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-06-01 1343400]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2009-07-14 20480]
S2 Garmin Core Update Service;Garmin Core Update Service;c:\program files\Garmin\Core Update Service\Garmin.Cartography.MapUpdate.CoreService.exe [2013-12-30 250712]
S2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\Kodak\AiO\Center\EKAiOHostService.exe [2014-05-06 395640]
S2 Kodak AiO Status Monitor Service;Kodak AiO Status Monitor Service;c:\program files\Kodak\AiO\StatusMonitor\EKPrinterSDK.exe [2013-12-11 780152]
S2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;c:\program files\RealNetworks\RealDownloader\rndlresolversvc.exe [2014-06-10 39568]
S2 RealPlayer Cloud Service;RealPlayer Cloud Service;c:\program files\real\realplayer\RPDS\Bin\rpdsvc.exe [2014-06-27 1141848]
S2 RealPlayerUpdateSvc;RealPlayer Update Service;c:\program files\Real\UpdateService\RealPlayerUpdateSvc.exe [2014-06-11 23552]
S2 REFILERW;REFILERW;c:\windows\system32\Drivers\REFILERW.SYS [2007-04-30 4224]
S2 VideoAcceleratorService;VideoAcceleratorService;c:\progra~1\SPEEDB~1\VideoAcceleratorService.exe [2014-06-27 281768]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x86.sys [2009-07-13 311296]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2014-07-19 07:32 1104200 ----a-w- c:\program files\Google\Chrome\Application\36.0.1985.125\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-08-02 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2013-06-15 21:46]
.
2014-08-02 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-06-02 15:45]
.
2014-08-02 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2013-06-02 15:45]
.
2014-08-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2562725664-3270069371-2624671122-1000Core.job
- c:\users\Virgil\AppData\Local\Google\Update\GoogleUpdate.exe [2013-12-28 00:02]
.
2014-08-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-2562725664-3270069371-2624671122-1000UA.job
- c:\users\Virgil\AppData\Local\Google\Update\GoogleUpdate.exe [2013-12-28 00:02]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://my.myway.com/index.jsp?speedbarconfigchanged
mStart Page = hxxp://start.mysearchdial.com/?f=1&a=dnldstr&cd=2XzuyEtN2Y1L1QzutDtDtCyCyByCtDtCtB0C0FtDtD0DtCyCtN0D0Tzu0SyCzyzytN1L2XzutBtFtBtFtCyEtFtCtAyBzytN1L1CzutCyD1B1P1R&cr=1735259637&ir=
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~2\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-Conime - c:\windows\system32\conime.exe
HKLM-Run-ShopAtHomeWatcher - c:\users\Virgil\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeWatcher.exe
HKLM-Run-ShopAtHomeUpdater - c:\users\Virgil\AppData\Roaming\ShopAtHome\ShopAtHomeHelper\ShopAtHomeUpdater.exe
HKU-Default-Run-SearchProtect - \SearchProtect\bin\cltmng.exe
ShellExecuteHooks-{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\SUPERAntiSpyware\SASSEH.DLL
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_14_0_0_145_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_14_0_0_145_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\windows\system32\taskhost.exe
c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Google\Update\1.3.24.15\GoogleCrashHandler.exe
c:\windows\System32\WUDFHost.exe
c:\windows\system32\conhost.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\windows\system32\sppsvc.exe
.
**************************************************************************
.
Completion time: 2014-08-02 08:15:56 - machine was rebooted
ComboFix-quarantined-files.txt 2014-08-02 12:15
.
Pre-Run: 56,958,480,384 bytes free
Post-Run: 65,197,142,016 bytes free
.
- - End Of File - - 34E11CD67F773F30A210D3167BB4F0E4
A36C5E4F47E84449FF07ED3517B43A31


Edited by hamluis, 02 August 2014 - 10:58 AM.
moved from Windows 7 to Malware Removal Logs. ComboFix logs are allowed only in MRL


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Posted 07 August 2014 - 08:30 AM

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  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 12 August 2014 - 08:35 AM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

Thank you for using Bleeping Computer, and have a great day!




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