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UNEXPECTED_KERNEL_MODE_TRAP


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#1 Mario81

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Posted 02 August 2014 - 08:06 AM

Hallo,

 

bekomme seit einiger Zeit diesen BlueScreen was kann ich tun um diesen Fehler zu beheben !?

 

==================================================
Dump-Datei        : 080214-18735-01.dmp
Absturzzeit       : 02.08.2014 11:05:00
Fehlerprüfstring  : UNEXPECTED_KERNEL_MODE_TRAP
Fehlerprüfcode    : 0x0000007f
Parameter 1       : 00000000`00000008
Parameter 2       : 00000000`80050033
Parameter 3       : 00000000`000006f8
Parameter 4       : fffff800`02621568
Verursachender Treiber: hal.dll
Verursachende Adresse: hal.dll+13568
Dateibeschreibung :
Produktname       :
Hersteller        :
Dateiversion      :
Prozessor         : 64-Bit
Absturzadresse    : ntoskrnl.exe+75bc0
Stapeladresse 1   :
Stapeladresse 2   :
Stapeladresse 3   :
PC-Name           :
Pfad              : C:\Windows\Minidump\080214-18735-01.dmp
CPU-Anzahl        : 8
Hauptversion      : 15
Nebenversion      : 7601
Dump-Datei Größe  : 289.472



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#2 Datcoolguy

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Posted 02 August 2014 - 09:00 AM

First of all, this is an english forum, and as such it is usually requested that you post on that language and make sure your logs are on it too.

 

Second, that bugcheck seems to have to do with hardware issues, has any new hardware been added recently?


"If you don't understand how your computer works, you shouldn't be messing with it!"


#3 Mario81

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Posted 02 August 2014 - 09:13 AM

It was installed no new hardware! The whole computer is still original from Acer and 2 years old is about.

I'm sorry, am from Germany and my English is not so good!



#4 hamluis

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Posted 02 August 2014 - 11:55 AM

Your English...is a lot better than everyone else's German, I bet :).

 

I find it prudent...when requesting assistance...that I communicate in a manner that facilitates understanding of the problem...or at least research into it.  Using German for posts here at BC...does not do that for the vast majority of our world-wide membership, IMO.

 

Louis



#5 Chris Cosgrove

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Posted 04 August 2014 - 05:51 PM

Happily, my wife speaks fluent German, and has a big dictionary - I knew there was a reason I married her.

 

You have a problem with HAL.DLL which is a Windows system file, and the use of sfc /scannow should fix it.

 

IF your computer will boot normally, click 'Start' and type 'cmd' into the search box (all typing without quote marks - no ' '). You will see 'cmd.exe at the top of the results box. RIGHT click on this and choose 'Run as Administrator' from the menu that appears. Enter your password if required. You will have a small black window with white text. Type 'sfc /scannow' and press 'Enter'. Note that there is a space between 'sfc' and '/scannow'.

 

Your computer will now try to repair the problem. This may take some time, and if it seems to stop working allow another 5 minutes before closing the command box and re-starting the computer.

 

IF your computer will NOT start normally, try 'Safe Mode'. You do this by pressing the F8 key several times while the BIOS screen is visible. This should take you to the 'Boot choice' screen. Black screen, white text. At the top, you will see three 'Safe Mode' choices. Use the arrow keys to select 'Safe mode with command prompt', then press 'Enter'. Again, type 'sfc /scannow' and allow the computer to try and repair itself.

 

If this doesn't work you will need either a Windows repair disc or a Windows install disc. Post back if you have any problems, or if you do not understand the above. If necessary, I will get my wife to put it into German. The problem is, that while she speaks German, she doesn't speak computers !

 

Chris Cosgrove



#6 Mario81

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Posted 05 August 2014 - 12:30 PM

Hello Chris Cosgrove and Hamluis, :grinner: 

thank you for your answer!
I had this command line run in Windows without success.
He has found no errors.

I have my Windows 7 newly installed with latest drivers! :crazy: 
The computer is running again without a blue screen.   :dance: 

Still useable thanks for your help!

Beautiful greetings from the island of Rügen "Germany" :thumbup2: 



#7 hamluis

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Posted 05 August 2014 - 01:56 PM

Appreciate the feedback, glad you resolved it...happy computing :)!!

 

Louis



#8 Mario81

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Posted 13 August 2014 - 04:27 PM

Geben Sie Text oder eine Website-Adresse ein oder lassen Sie ein Dokument übersetzen.
 
Siehe auch: Hallo!
Hi guys,

get again a Blue Screen:

 

==================================================
Dump file: 081314-61542-01.dmp
Crash Time: 08/13/2014 22:23:50
Fehlerprüfstring: UNEXPECTED_KERNEL_MODE_TRAP
Error checking code: 0x0000007f
Parameter 1: 00000000`00000008
Parameter 2: 00000000`80050033
Parameter 3: 00000000`000006f8
Parameter 4: fffff880`0367ecde
Causal driver: nvlddmkm.sys
Pegged address: nvlddmkm.sys + 19bcde
File description: NVIDIA Windows Kernel Mode Driver, Version 320.78
Product name: NVIDIA Windows Kernel Mode Driver, Version 320.78
Manufacturer: NVIDIA Corporation
File Version: 9.18.13.2078
Processor: 64-bit
Crash address: ntoskrnl.exe + 75bc0
Stack address 1:
Stack address 2:
Address stack 3:
PC Name:
Path: C: \ Windows \ Minidump \ 081314-61542-01.dmp
CPU Count: 8
Major version: 15
Minor Release: 7601
Dump File Size: 292720
Dump File Time: 08/13/2014 22:26:02
==================================================

 

can someone help me?



#9 Chris Cosgrove

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Posted 13 August 2014 - 05:55 PM

Have a look at this article on 'ComputerTipsFree', it may help.

 

http://www.computertipsfree.com/fix-nvlddmkm-sys-blue-screen-bsod-error-in-windows-7/

 

Chris Cosgrove



#10 Mario81

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Posted 30 August 2014 - 03:58 AM

After Update Chaos: Microsoft launches new patch

After the Windows update KB2982791 caused blue screens for many users, Microsoft is now delivering from the corrected version of the patch. KB2982791 is now available again via Windows Update to download, listen now, however, the name KB2993651. The original version should - continue to be unused and uninstalled by right clicking - if any. According to Microsoft, the distance is not obligatory, but "strongly recommended". In addition, the incorrect version should be removed before installing the new version.

Notes
This problem occurs after you install the following updates: ◦2965768


◦ STOP 0x3B error when an application changes the z-order of a window in Windows 7 SP1 and Windows Server 2008 R2 SP1.


◦2970228


◦ update to support the new currency symbol for the Russian Ruble in Windows


Uninstall Faulty Update
Who has the update KB2982791 already removed after August's Patch Tuesday has to do nothing more. Windows Update will automatically download the corrected version KB2993651 down when the computer starts and plays them on the next reboot. For safety, you can still take a look at Windows Update, there was the message "Restart your PC to complete the update installation" appear. After the restart, the following issues should no longer occur:

Blue Screen on Windows 7 (error code 0x050)
"PAGE_FAULT_IN_NONPAGED_AREA"
The most annoying error of the August Patch Days provides a Blue Screen on Windows 7, especially in the 64-bit variant. KB2982791 causes the font cache file of Windows blue screen error and the triggers. Upon bootup of Windows the bad file is executed and ensures the next blue screen.

Fonts are not displayed correctly
A less critical error ensures that fonts are not displayed correctly. Here again the update KB2982791 is responsible.

Fonts can not be changed
The following problem may still occur in a small number of users and should be repaired only with future updates: Fonts that are not in the specified folder "% windir% \ fonts" can not be changed once it is loaded by a program were. Tried the user to rename files, move or delete a message appears that the file is in use.




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