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Cant access Network Drive


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8 replies to this topic

#1 Alberto13x

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Posted 01 August 2014 - 02:43 PM

Hello,

 

Were having an issue at the office which we cant access our second network drive. It had a red X on it and got a pop up saying cant access. From the picture we only have one available, the second one is not popping up, if it does it has a red X on it. 

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Edited by hamluis, 06 August 2014 - 10:29 AM.
Moved from Win 7 to Networking - Hamluis.


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#2 hamluis

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Posted 01 August 2014 - 05:09 PM

Anyone run a diagnostic on the drive...to check functional status?

 

Louis



#3 Alberto13x

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Posted 06 August 2014 - 09:28 AM

Yes we did but is says windows cant access the media storage. They advised me to re-add it to the router setting if it has a static IP, but i honestly don't know how. Its a Cisco linskys model NMH305..

 

Thank you.Alberto 



#4 Kilroy

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Posted 06 August 2014 - 09:37 AM

You're going to need to work with the person who set up the share initially.  There are too many variables as for what the issue could be.  It could be communication with the drive or that the drive itself has failed.  It sounds a lot like you can communicate with the drive, the question is why.



#5 Alberto13x

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Posted 06 August 2014 - 09:43 AM

Its with the communication. I did an test just straight plugging it in to my computer and it works fine, rather then the router. We had a main router failure which i believe corrupted the communication with the Cisco media had-drive. And its not connecting to the network..just having a hard time to get it back up.

Thanks.



#6 Kilroy

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Posted 06 August 2014 - 10:12 AM

If you replaced the router you're going to need to reconfigure the drive share.



#7 Alberto13x

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Posted 06 August 2014 - 11:56 AM

With the ip address of the router or the media share ip? Sub mask,gateway,DNS server 1 & 2. 

Thanks Alberto,



#8 Wand3r3r

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Posted 06 August 2014 - 12:52 PM

You don't need static ips for doing sharing.  Share should be setup as servername\sharename so the "server" can have any dynamic ip address and will still work.  This also means unless the share was setup by ipaddress\sharename you would not need to remake the share if you changed the router and that new router was providing a different ip subnet than the old router.

 

Either one of two things are happening while booting up and trying to reconnect the drive mapping;

1. your password has changed on the local drive and does not match with the password your account has on the mapped drive

2. you were unable to contact the shared computer

 

solutions;

1. reset your accounts password on the shared computer to match the one you logon with to your computer

2. make sure the shared computer is on and connected to the network



#9 Alberto13x

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Posted 06 August 2014 - 01:13 PM

Thanks everyone for the help.Really appreciate it 






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