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Vista Black Screen, White Cursor, No Restore or Safe Mode Working


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#1 dbrackbill

dbrackbill

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Posted 01 August 2014 - 09:03 AM

Having an issue with a laptop that has Vista installed.  I am getting the dredded black screen with movable white cursor.  There are no system restores available and I cannot start in Safe Mode.  I can start from a recovery disk to access the command prompt

 

I have seen many people running FRST in this forum for the same issue.  I was wondering if anyone would be able to try and assist me and, if they recommend me attempting to use the FRST program, I can post the results.



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