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Posted 31 July 2014 - 06:25 PM
Posted 31 July 2014 - 06:59 PM
You have the option to reinstall Windows 7. If the computer has the original hdd then it should contain a copy of the
factory installed OS. Or maybe you made a DVD copy of the factory installed OS.
Of course, if you have files that you want to save then you should move those to an external drive before reinstalling.
If you need instructions for how to perform a reinstall to factory settings then post your computer's manufacturer and model.
Posted 01 August 2014 - 09:14 AM
Not a computer wiz, but here it goes..
My computer is running slow and I've known it has had viruses for a while. I never use this computer, but I need to get it cleaned up and running again. It bluescreens when I go into Google Chrome. It bluesceens randomly when I close certain programs running in the task manager screen.
What's my first step in trying to resolve this issue? I'm close to throwing the computer away and buying a new one the problems are so bad.
This...is your first step...try to determine if there is any malware present and responsible for your problems.
A reinstall si the last option to consider, IMO.
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