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Search Conduit's Aftermath Take II - Where do I go from here?


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12 replies to this topic

#1 Jean91

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Posted 30 July 2014 - 04:33 PM

I need serious help! So, my PC (Toshiba) was infected with Search Conduit, I was able to remove the actual search engine as my homepage, and thought I had deleted it, and it decided to stay. Soon I noticed that I could no longer use Microsoft Word, iTunes, the internet, and a few other resources. Then I noticed whenever I turned my PC on these following notifications popped up:

 

ToshibaServiceStation.exe - Bad Image
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or software vendor for
support.


ToshibaAppPlace.exe - Bad Image
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or software vendor for
support.

MOM.exe - Bad Image
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or software vendor for
support.

TimelineMonitor: ToshibaTimelineMonitor.exe - Bad Image
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or software vendor for
support.

Microsoft Visual C++ Runtime Library
* Runtime Error
Program:C\Program Files\TOSHIBA\ReelTime\TimelineMonitor.exe
"This application has requestes the Runtime to terminate in an unusual way."

ToshibaAppPlace.exe.NET Framework Initialization Error
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll

 

Toshiba Service Station.NET Framework Initialization Error
C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll

MOM.exe. NET Framework Initialization Error

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll

 

Google Chrome

Your profile can not be used because it is from a newer version of Google Chrome

(This one showed up 5+ times)

 

I received help from the awesome Machiavelli who destroyed all Malware from my PC (which helped improve the speed temporarily). When asked to restart my PC, every same error came back. He suggested I start a new forum here (Hardware). Again, I am a Stay-at-Home-Mom who uses this PC as her work. HELP!!! (Was just advised by Broni to start over in this new forum.)



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#2 Broni

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Posted 30 July 2014 - 07:45 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload Malwarebytes Anti-Rootkit from HERE to your Desktop.
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • DO NOT click on the Cleanup button. Simply exit the program.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt


p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Jean91

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Posted 30 July 2014 - 08:19 PM

Step 1)

 

 Results of screen317's Security Check version 0.99.86  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 25  
 Java version out of Date! 
 Adobe Flash Player 14.0.0.145  
 Adobe Reader 10.1.10 Adobe Reader out of Date!  
 Google Chrome 34.0.1847.131  
 Google Chrome 34.0.1847.137  
 Google Chrome 35.0.1916.114  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 3% 
````````````````````End of Log`````````````````````` 


#4 Jean91

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Posted 30 July 2014 - 08:21 PM

Step 2) 

(Wow! that was fast!)

 

Farbar Service Scanner Version: 21-07-2014
Ran by Aram (administrator) on 30-07-2014 at 21:20:49
Running from "C:\Users\Aram\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is OK.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll
[2013-07-23 20:01] - [2013-05-27 01:50] - 1011712 ____A () E91B5E23D3B6A3E28EB0B0F2B0FE3C8E
 
ATTENTION!=====> C:\Program Files\Windows Defender\MpSvc.dll IS INFECTED.
 
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#5 Jean91

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Posted 30 July 2014 - 08:25 PM

Step 3)

 

Avast! will not let me download MiniToolBox.

 

 
URL hxxp://download.bleepingcomputer.com/dl/330386ff4eb366ad5bf6c4ad99b0cee2/53d99a31/windows/security/security-utilities/m/minitoolbox/MiniToolBox.exe|[UPX]
 
Infection Win32:Evo-gen [Susp]

#6 Jean91

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Posted 30 July 2014 - 08:34 PM

I just temporarily disables Avast! Antivirus, and it let MiniToolBox run. This was the only thing stopping  Hamluis - Louis from going any further with helping my computer as he said it wasn't wise to disable Avast! Antivirus. 



#7 Jean91

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Posted 30 July 2014 - 08:37 PM

Okay!!! Step 3)

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Aram (administrator) on 30-07-2014 at 21:33:32
Running from "C:\Users\Aram\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wireless Network Connection (Connected)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Hardware not present)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Aram-PC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Broadcast
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : att.net
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : E0-CA-94-35-3C-86
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : att.net
   Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
   Physical Address. . . . . . . . . : E0-CA-94-35-3C-86
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2602:306:8022:5e20:3d94:1cc3:bb73:884c(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3d94:1cc3:bb73:884c%11(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.1.67(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 28, 2014 3:14:51 PM
   Lease Expires . . . . . . . . . . : Thursday, July 31, 2014 8:57:54 PM
   Default Gateway . . . . . . . . . : fe80::3260:23ff:fe9c:3cd0%11
                                       192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 249612948
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-1D-91-49-E0-CA-94-35-3C-86
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.att.net:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : att.net
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{992570E7-CE79-4B86-9B95-A6937F109578}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dsldevice.att.net
Address:  192.168.1.254
 
Name:    google.com
Addresses:  2607:f8b0:4002:c06::64
 64.233.185.100
 64.233.185.102
 64.233.185.113
 64.233.185.138
 64.233.185.139
 64.233.185.101
 
 
Pinging google.com [74.125.21.138] with 32 bytes of data:
Reply from 74.125.21.138: bytes=32 time=36ms TTL=42
Reply from 74.125.21.138: bytes=32 time=35ms TTL=42
 
Ping statistics for 74.125.21.138:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 35ms, Maximum = 36ms, Average = 35ms
Server:  dsldevice.att.net
Address:  192.168.1.254
 
Name:    yahoo.com
Addresses:  98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=97ms TTL=43
Reply from 206.190.36.45: bytes=32 time=97ms TTL=43
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 97ms, Maximum = 97ms, Average = 97ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 16...e0 ca 94 35 3c 86 ......Microsoft Virtual WiFi Miniport Adapter
 11...e0 ca 94 35 3c 86 ......Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
  1...........................Software Loopback Interface 1
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.67     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.67    281
     192.168.1.67  255.255.255.255         On-link      192.168.1.67    281
    192.168.1.255  255.255.255.255         On-link      192.168.1.67    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.67    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.67    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 11    281 ::/0                     fe80::3260:23ff:fe9c:3cd0
  1    306 ::1/128                  On-link
 11     33 2602:306:8022:5e20::/64  On-link
 11    281 2602:306:8022:5e20:3d94:1cc3:bb73:884c/128
                                    On-link
 11    281 fe80::/64                On-link
 11    281 fe80::3d94:1cc3:bb73:884c/128
                                    On-link
  1    306 ff00::/8                 On-link
 11    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (07/30/2014 08:57:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7500061
 
Error: (07/30/2014 08:57:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7500061
 
Error: (07/30/2014 08:57:45 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/30/2014 06:52:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4774
 
Error: (07/30/2014 06:52:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4774
 
Error: (07/30/2014 06:52:50 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/30/2014 06:52:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3589
 
Error: (07/30/2014 06:52:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3589
 
Error: (07/30/2014 06:52:49 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/30/2014 06:52:48 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2575
 
 
System errors:
=============
Error: (07/30/2014 00:47:30 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.179.1461.0).
 
Error: (07/30/2014 00:46:13 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service terminated with the following error: 
%%193
 
Error: (07/29/2014 10:44:45 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
 
Error: (07/29/2014 00:57:46 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.179.1461.0).
 
Error: (07/29/2014 00:56:35 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service terminated with the following error: 
%%193
 
Error: (07/28/2014 03:28:28 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.179.1033.0).
 
Error: (07/28/2014 03:27:33 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service terminated with the following error: 
%%193
 
Error: (07/27/2014 05:20:54 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Windows Defender - KB915597 (Definition 1.179.1033.0).
 
Error: (07/27/2014 05:19:38 PM) (Source: Service Control Manager) (User: )
Description: The Windows Defender service terminated with the following error: 
%%193
 
Error: (07/26/2014 06:26:44 PM) (Source: Service Control Manager) (User: )
Description: The Toshiba Laptop Checkup Application Launcher service failed to start due to the following error: 
%%216
 
 
Microsoft Office Sessions:
=========================
Error: (07/30/2014 08:57:45 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 7500061
 
Error: (07/30/2014 08:57:45 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 7500061
 
Error: (07/30/2014 08:57:45 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/30/2014 06:52:50 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 4774
 
Error: (07/30/2014 06:52:50 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 4774
 
Error: (07/30/2014 06:52:50 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/30/2014 06:52:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 3589
 
Error: (07/30/2014 06:52:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 3589
 
Error: (07/30/2014 06:52:49 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (07/30/2014 06:52:48 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 2575
 
 
 
=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 14.0.0.110 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 14.0.0.110 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader X (10.1.10) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.10 - Adobe Systems Incorporated)
AMD Media Foundation Decoders (Version: 1.0.60607.2201 - ATI Technologies Inc.) Hidden
AMD VISION Engine Control Center (x32 Version: 2011.0607.2212.38019 - ATI) Hidden
Apple Application Support (HKLM-x32\...\{21ECABC3-40B2-42DF-8E21-ACF3A4D0D95A}) (Version: 3.0.5 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 1.0.0.36 - Atheros Communications Inc.)
ATI Catalyst Install Manager (HKLM\...\{4ACA5AE7-E68C-5A48-F8E6-D67946267506}) (Version: 3.0.829.0 - ATI Technologies, Inc.)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon MP280 series MP Drivers (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_MP280_series) (Version:  - )
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0607.2212.38019 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.0607.2212.38019 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.0607.2212.38019 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Czech (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Danish (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Dutch (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help English (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Finnish (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help French (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help German (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Greek (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Italian (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Japanese (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Korean (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Polish (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Russian (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Spanish (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Swedish (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Thai (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
CCC Help Turkish (x32 Version: 2011.0607.2211.38019 - ATI) Hidden
ccc-utility64 (Version: 2011.0607.2212.38019 - ATI) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 4.11 - Piriform)
Commandos 2: Men of Courage (HKLM-x32\...\{F7963BA0-EE1C-11D4-9FA5-00A0C9E6A342}) (Version:  - )
Commandos 3 - Destination Berlin (HKLM-x32\...\{C270BC04-1540-4673-960F-A546B2C860CD}) (Version:  - )
Commandos Strike Force (HKLM-x32\...\{9944C0A9-C5F9-4DD7-8C44-865AAFE13CF0}) (Version: 1.00.0000 - Pyro Studios)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.54.1.0 - Conexant)
Covenant Eyes (HKLM-x32\...\{5AC5ED2E-2936-4B54-A429-703F9034938E}) (Version: 5.0.4.280 - Covenant Eyes, Inc.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5C78021E-3C8E-4EDF-97EA-E9B8D808FD6D}) (Version:  - Microsoft)
Dropbox (HKCU\...\Dropbox) (Version: 2.6.33 - Dropbox, Inc.)
ERUNT 1.1j (HKLM-x32\...\ERUNT_is1) (Version:  - Lars Hederer)
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
e-Sword (HKLM-x32\...\{9B98010C-A6E2-40D4-A69D-7EA024EAEC79}) (Version: 9.09.0001 - Rick Meyers)
ETDWare PS/2-X64 8.0.8.0_R01 (HKLM\...\Elantech) (Version: 8.0.8.0 - ELAN Microelectronic Corp.)
Facebook Video Calling 2.0.0.447 (HKLM-x32\...\{8DF41A9F-FE13-43E8-A003-5F9B55A011EE}) (Version: 2.0.447 - Skype Limited)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 34.0.1847.137 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{8E29C1CE-346A-3F59-AE22-8C5B7F230498}) (Version: 5.3.1.18536 - Google)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.24.7 - Google Inc.) Hidden
Grooveshark (HKLM-x32\...\GroovesharkDesktop.7F9BF17D6D9CB2159C78A6A6AB076EA0B1E0497C.1) (Version: 20101222.37 - escape media group)
Grooveshark (x32 Version: 255.37 - escape media group) Hidden
HTC Driver Installer (HKLM-x32\...\{4CEEE5D0-F905-4688-B9F9-ECC710507796}) (Version: 4.1.0.001 - HTC Corporation)
iPad/iPhone/iPod to Computer Transfer 7.7.0 (HKLM\...\Cucusoft iPad/iPhone/iPod to Computer Transfer_is1) (Version:  - Cucusoft, Inc.)
IPTInstaller (HKLM-x32\...\{08208143-777D-4A06-BB54-71BF0AD1BB70}) (Version: 4.0.8 - HTC)
iTunes (HKLM\...\{33E28B58-7BA0-47B7-AA01-9225ABA2B8A9}) (Version: 11.3.0.54 - Apple Inc.)
Java Auto Updater (x32 Version: 2.0.4.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216025FF}) (Version: 6.0.250 - Oracle)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Label@Once 1.0 (HKLM-x32\...\{0D795777-9D60-4692-8386-F2B3F2B5E5BF}) (Version: 1.0 - Corel)
Livedrive (HKLM\...\{51C3952F-1DA4-4946-BEB9-E912A446B724}) (Version: 1.12.6.0 - Livedrive Internet Limited)
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Age of Empires II (HKLM-x32\...\Age of Empires 2.0) (Version:  - )
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Home and Student 2010 - English (HKLM-x32\...\{90140011-0061-0409-0000-0000000FF1CE}) (Version: 14.0.5139.5005 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Single Image 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Moffsoft Calculator 2 (HKLM-x32\...\MoffCalc2_is1) (Version: 2.1.1 - Moffsoft)
Moffsoft FreeCalc (HKLM-x32\...\MoffFreeCalc_is1) (Version: 1.1 - Moffsoft)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Musicnotes Software Suite 1.5.5 (HKLM-x32\...\Musicnotes Combined Installer_is1) (Version: 1.5.5 - Musicnotes Inc.)
ooVoo (HKLM-x32\...\{FAA7F8FF-3C05-4A61-8F14-D8A6E9ED6623}) (Version: 3.6.4001 - ooVoo LLC.)
Oovoo Toolbar (HKLM-x32\...\{4F564F32-5637-006A-76A7-A758B70C0A06}) (Version: 12.10.6.4908 - APN, LLC)
Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
QuickTime 7 (HKLM-x32\...\{111EE7DF-FC45-40C7-98A7-753AC46B12FB}) (Version: 7.75.80.95 - Apple Inc.)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30124 - Realtek Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0016 - REALTEK Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version:  - Microsoft) Hidden
Skype Click to Call (HKLM-x32\...\{BB285C9F-C821-4770-8970-56C4AB52C87E}) (Version: 7.2.15747.10003 - Microsoft Corporation)
Skype Web Plugin (HKLM-x32\...\{B51DD93B-3CB5-4D9D-BFF2-FD19DBBBFD9A}) (Version: 2.9.13008.18866 - Skype Technologies S.A.)
Skype™ 6.16 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.16.105 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Spotify (HKCU\...\Spotify) (Version: 0.8.3.222.g317ab79d - Spotify AB)
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.2 - TOSHIBA)
TOSHIBA Assist (HKLM-x32\...\{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}) (Version: 4.2.3.0 - TOSHIBA CORPORATION)
Toshiba Book Place (HKLM-x32\...\{A14962A7-2B7D-456E-BFCD-F54E3A88D41F}) (Version: 2.2.7530 - K-NFB Reading Technology, Inc.)
TOSHIBA Bulletin Board (HKLM-x32\...\InstallShield_{1C8C049A-145F-4A6E-8290-B5C245EBE39D}) (Version: 1.6.10.64 - TOSHIBA Corporation)
TOSHIBA Bulletin Board (Version: 1.6.10.64 - TOSHIBA Corporation) Hidden
TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.1.0.11 for x64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (HKLM-x32\...\InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}) (Version: 3.1.17.64 - TOSHIBA Corporation)
TOSHIBA Face Recognition (Version: 3.1.17.64 - TOSHIBA Corporation) Hidden
TOSHIBA Hardware Setup (HKLM-x32\...\{97965331-BC5D-4D9F-B6DF-5C0A123E4AE0}) (Version: 2.1.0.3 - TOSHIBA Corporation)
TOSHIBA HDD/SSD Alert (HKLM\...\{D4322448-B6AF-4316-B859-D8A0E84DCB38}) (Version: 3.1.64.9 - TOSHIBA Corporation)
Toshiba Laptop Checkup (HKLM-x32\...\NortonPCCheckup) (Version: 2.0.13.11 - Symantec Corporation)
TOSHIBA Media Controller (HKLM-x32\...\{C7A4F26F-F9B0-41B2-8659-99181108CDE3}) (Version: 1.0.87.4 - TOSHIBA CORPORATION)
Toshiba Online Backup (HKLM-x32\...\{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}) (Version: 2.0.0.31 - Toshiba)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.3 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.1.5.5109a - TOSHIBA CORPORATION)
TOSHIBA ReelTime (HKLM-x32\...\InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}) (Version: 1.7.21.64 - TOSHIBA Corporation)
TOSHIBA ReelTime (Version: 1.7.21.64 - TOSHIBA Corporation) Hidden
TOSHIBA Service Station (HKLM-x32\...\{AC6569FA-6919-442A-8552-073BE69E247A}) (Version: 2.2.12 - TOSHIBA)
TOSHIBA Supervisor Password (HKLM-x32\...\{0AF17224-CF88-40B8-BB1A-D179369847B4}) (Version: 2.1.0.2 - TOSHIBA Corporation)
TOSHIBA Value Added Package (HKLM-x32\...\InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}) (Version: 1.6.1.64 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.6.1.64 - TOSHIBA Corporation) Hidden
TOSHIBA Value Added Package (x32 Version: 1.6.1.64 - TOSHIBA Corporation) Hidden
TOSHIBA Web Camera Application (HKLM-x32\...\InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}) (Version: 2.0.3.3 - TOSHIBA Corporation)
TOSHIBA Web Camera Application (x32 Version: 2.0.3.3 - TOSHIBA Corporation) Hidden
TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.0.6 - TOSHIBA)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2837600) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4ACD847E-547D-493F-9A86-F73EAE1B5174}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2494150) (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{3FCFD88F-4D13-4F38-8625-ABABEA7F61EA}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{35698CB7-AAA2-4577-B505-DBFF504AEF23}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.SingleImage_{C0BDC1DE-C35E-422B-8CBD-C1D555468720}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.SingleImage_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.SingleImage_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.SingleImage_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.SingleImage_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.SingleImage_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
Update for Microsoft Word 2010 (KB2880529) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{B9B89E01-5B6B-4F73-BC34-B2C0D8ACB4CD}) (Version:  - Microsoft)
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
 
========================= Devices: ================================
 
Name: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Description: Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Atheros
Service: L1C
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 69%
Total physical RAM: 2662.87 MB
Available physical RAM: 806.04 MB
Total Pagefile: 5323.91 MB
Available Pagefile: 2214.24 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.61 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI106232W0C) (Fixed) (Total:278.32 GB) (Free:173.74 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\ARAM-PC
 
Administrator            Aram                     Guest                    
 
========================= Restore Points ==================================
 
 
**** End of log ****
 
On to Step 4!!! Thanks a bunch!


#8 Jean91

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Posted 30 July 2014 - 09:25 PM

Step 4)

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 7/30/2014
Scan Time: 9:39:39 PM
Logfile: MBAM TXT 1.txt
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.07.31.02
Rootkit Database: v2014.07.17.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Aram
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 295434
Time Elapsed: 38 min, 1 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#9 Jean91

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Posted 30 July 2014 - 10:15 PM

Step 5)

 

mbar Log:

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org
 
Database version: v2014.07.31.02
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17207
Aram :: ARAM-PC [administrator]
 
7/30/2014 10:28:43 PM
mbar-log-2014-07-30 (22-28-43).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 295628
Time elapsed: 34 minute(s), 49 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 

 

 

System Log:

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17207
 
Java version: 1.6.0_30
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 0.997000 GHz
Memory total: 2792218624, free: 895741952
 
Downloaded database version: v2014.07.31.02
Downloaded database version: v2014.07.17.01
=======================================
Initializing...
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: F502B6B8
 
Partition information:
 
    Partition 0 type is Other (0x27)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 3072000
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 3074048  Numsec = 583680000
 
    Partition 2 type is HIDDEN (0x17)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 586754048  Numsec = 38385664
    Partition is not bootable
Hidden partition VBR is not infected.
 
    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0
 
Disk Size: 320072933376 bytes
Sector size: 512 bytes
 
Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-2-586754048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished
 
Running step 6 now!!!


#10 Jean91

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Posted 30 July 2014 - 10:22 PM

Step 6)

 

Rkill 2.6.7 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 07/30/2014 11:17:13 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * No issues found.
 
Checking Windows Service Integrity: 
 
 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Automatic
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 07/30/2014 11:21:38 PM
Execution time: 0 hours(s), 4 minute(s), and 25 seconds(s)


#11 Broni

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Posted 30 July 2014 - 11:00 PM

You have some ZeroAccess rootkit leftovers.

It'll require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#12 Jean91

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Posted 30 July 2014 - 11:30 PM

Thank-you sooooo much Broni! Have a great night!!! :)



#13 Broni

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Posted 30 July 2014 - 11:35 PM

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My Website

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