Hi all. please see attached dxdiag for my system specs. note that this is a big desktop PC
this morning i noticed a device in the device manger which isn't working properly. Normally if it's not a major issue, i'd consider that sort of thing a silly nitpick.
However, i'm currently experiencing a major problem (which shall have its own thread, later), and i need to start eliminating possible suspects
i tried to research this little issue, and i found some steps that seem really good for major discrete components. unfortunately usb host controller is a generic entity, i'm not honestly sure if it even corresponds to any particular usb headers or external ports.
I've already tried the basic steps of disabling/enabling it, un/reinstalling the device, restarting the computer, leaving it powered off for five minutes, etc
the device is listed under the Universal Serial Bus controllers section of the manager, as "Unknown Device"
When i open up the properties menu, i see the following info:
Device type: USB controllers
Manufacturer: (Standard USB Host Controller)
Device Status: Windows has stopped this device because it has reported problems (Code 43)
going by instructions i found elsewhere, i was trying to hunt through the details tab for the hardware ID. Unfortunately that option only reports the value USB\UNKNOWN
so far, the only ray of hope i've found was some mentions of a problem related to laptop batteries. unfortunately, this is a desktop PC, so that advice wasn't applicable.
please provide advice and troubleshooting steps:
Edited by Nanako, 30 July 2014 - 02:57 PM.