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Windows 8 Toshiba laptop

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#1 Lee Crump

Lee Crump

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Posted 30 July 2014 - 06:16 AM

Hi there,

I accidently cracked my laptop screen. a friend installed a new one and added more ram. since then I have had a black screen with the computer booting up. I removed the ram and installed it again. Now I have a blue screen with error on it reading

The operating system couldn't be loaded because the kernel is missing or contains errors. after choosing F8 I get different errors. 

Can someone help me with this please?


Thanks, Lee

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#2 Bonneville


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Posted 30 July 2014 - 09:08 AM



Have you removed the memory modules that your friend installed. If not try removing those and then see what happens on re-boot.




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