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Empty folders on external USB drives no easy fix

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#1 danswa


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  • Local time:02:54 AM

Posted 30 July 2014 - 01:42 AM



Two of my USB drives  (MyBook and My Passport) shows all files and folders in the root, but within the folders it is empty.

In DOS I can see all files. I'm running Windows XP SP3. I borrowed an external USB drive from a friend and I see the files no problem.


This is what I've tried on the MyBook drive:

- Edit autorun.inf > no autorun.inf file exists. 

- attrib -h -r -s /s /d g:\*.* in safe mode

- Run ComboFix

- Run MBAM in Safe Mode

- Run Re-Enable.exe

- Run unhide.exe from Bleeping Computer  (it changed 11 files)

- Run MS FixIt WinUSB

- Run AutoRunExterminator

- Run Norton360

- Run Chkdsk including checking for bad sectors

- Unchecked 'Simple sharing' in folder options


All these programs find nothing wrong with the disk. 


Some other symptoms make me think it won't allow me to change the drive:

- When in Windows, I cannot run attrib as I get "Unable to change attribute". When I check the drive properties (which takes some time) it says it's 6Gb free, so there's stuff on there.

- Opening the properties of a folder on the drive shows the Read-Only checkbox marked as a square. When I uncheck and apply to all sub-folders it says the system cannot find the folder I'm changing.

- When I try to change security/ownership attributes of the drive it says it cannot find the file. Note I'm logged in as Admin who has all the rights except 'Special persmissions' which is disabled. Is there a way to gain access rights from within DOS?


Also sometimes a a pop sounds and a yellow triangle appears in my task bar icons and , but it disappears again when I mouse over it. I think this happens occassionally when I try to access the drive.


Could WD Quick VIew have something to do with it?


Before I try to copy files over and format the disk, does anyone have any other fixes that could work?

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