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Dell n5050 DVD drive not working single beep on booting


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11 replies to this topic

#1 shong

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Posted 29 July 2014 - 11:40 PM

my Dell laptops DVD drive not working since a week it is listrd in default programs and my computer icon also but it won't. when it boots make 5 beeps now a single beep too I don't know what it is I just replaced bios battery but it won't change the beeps. after the flea power test date n time goes wrong in start up it shows error message not boot from CD error 80 CD drive fff and loading windows normally. then I took epsa it gave m

e two error codes 2000-142 and 2000-152 validation 31509 ..

Edited by shong, 30 July 2014 - 12:10 AM.


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#2 shong

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Posted 30 July 2014 - 12:29 AM

please give me a reply I'm eagerly waiting for it.. thank you in advance...

#3 shong

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Posted 30 July 2014 - 12:59 AM

please give me a reply I'm eagerly waiting for it.. thank you in advance...

#4 hamluis

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Posted 30 July 2014 - 09:19 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#5 shong

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Posted 01 August 2014 - 10:40 AM

here it is thanking you for ur support

 

Pasted MTB data into post - Hamluis.

 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by shon (administrator) on 01-08-2014 at 21:04:10
Running from "C:\Users\shon\Desktop\New folder"
Microsoft Windows 7 Ultimate   (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

127.0.0.1 validation.sls.microsoft.com

========================= IP Configuration: ================================

Dell Wireless 1701 802.11b/g/n = Wireless Network Connection (Media disconnected)
Broadcom Virtual Wireless Adapter = Local Area Connection (Media disconnected)
Realtek PCIe FE Family Controller = Local Area Connection 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set subinterface interface=?>$ subinterface=ethernet_6 mtu=1477

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : shon-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 24-B6-FD-3C-A0-0B
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Broadcom Virtual Wireless Adapter
   Physical Address. . . . . . . . . : 66-27-37-EA-50-93
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Dell Wireless 1701 802.11b/g/n
   Physical Address. . . . . . . . . : 64-27-37-EA-D0-93
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C8BAAED5-8E45-4503-AB8B-AECC6BDA3957}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{0202CDE8-EFF5-42B8-A9F8-DF3D54F13A1E}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{5BF7EACD-4860-46BE-8202-6B321D17E3E6}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  UnKnown
Address:  127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server:  UnKnown
Address:  127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 18...24 b6 fd 3c a0 0b ......Realtek PCIe FE Family Controller
 16...66 27 37 ea 50 93 ......Broadcom Virtual Wireless Adapter
 14...64 27 37 ea d0 93 ......Dell Wireless 1701 802.11b/g/n
  1...........................Software Loopback Interface 1
 13...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 26...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  1    306 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [51712] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [35840] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70144] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [46592] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [320000] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:
==================
Error: (08/01/2014 06:59:33 PM) (Source: Application Hang) (User: )
Description: The program avscan.exe version 14.0.1.645 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 210

Start Time: 01cfad85628d03b7

Termination Time: 60000

Application Path: C:\Program Files (x86)\Avira\AntiVir Desktop\avscan.exe

Report Id: 5aa65150-1979-11e4-a7e2-24b6fd3ca00b

 

Error: (08/01/2014 06:11:26 PM) (Source: Application Error) (User: )
Description: Faulting application name: vlc.exe, version: 2.1.3.0, time stamp: 0x00000000
Faulting module name: vlc.exe, version: 2.1.3.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000000019a8
Faulting process id: 0x604
Faulting application start time: 0xvlc.exe0
Faulting application path: vlc.exe1
Faulting module path: vlc.exe2
Report Id: vlc.exe3

 

Error: (07/30/2014 00:34:20 PM) (Source: Windows Search Service) (User: )
Description: The index cannot be initialized.
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (07/30/2014 00:34:20 PM) (Source: Windows Search Service) (User: )
Description: The application cannot be initialized.

Context: Windows Application

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (07/30/2014 00:34:20 PM) (Source: Windows Search Service) (User: )
Description: The gatherer object cannot be initialized.

Context: Windows Application, SystemIndex Catalog
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (07/30/2014 00:34:20 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.TripoliIndexer> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 Element not found.  (HRESULT : 0x80070490) (0x80070490)

 

Error: (07/30/2014 00:34:18 PM) (Source: Windows Search Service) (User: )
Description: The plug-in in <Search.JetPropStore> cannot be initialized.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (07/30/2014 00:34:18 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service cannot load the property store information.

Context: Windows Application, SystemIndex Catalog

Details:
 The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

 

Error: (07/30/2014 00:34:18 PM) (Source: Windows Search Service) (User: )
Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt.

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (07/30/2014 00:34:18 PM) (Source: Windows Search Service) (User: )
Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index.

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

System errors:
=============
Error: (08/01/2014 07:07:39 PM) (Source: DCOM) (User: )
Description: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}

 

Error: (07/30/2014 06:33:14 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

 

Error: (07/30/2014 06:33:05 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

 

Error: (07/30/2014 06:32:56 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

 

Error: (07/30/2014 06:32:47 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

 

Error: (07/30/2014 06:32:38 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

 

Error: (07/30/2014 06:32:29 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

 

Error: (07/30/2014 06:06:51 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.

 

Error: (07/30/2014 01:49:25 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

 

Error: (07/30/2014 01:49:16 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

Microsoft Office Sessions:
=========================
Error: (08/01/2014 06:59:33 PM) (Source: Application Hang)(User: )
Description: avscan.exe14.0.1.64521001cfad85628d03b760000C:\Program Files (x86)\Avira\AntiVir Desktop\avscan.exe5aa65150-1979-11e4-a7e2-24b6fd3ca00b

 

Error: (08/01/2014 06:11:26 PM) (Source: Application Error)(User: )
Description: vlc.exe2.1.3.000000000vlc.exe2.1.3.000000000c000000500000000000019a860401cfad85e3153175C:\Program Files\VideoLAN\VLC\vlc.exeC:\Program Files\VideoLAN\VLC\vlc.exe2674a952-1979-11e4-a7e2-24b6fd3ca00b

 

Error: (07/30/2014 00:34:20 PM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (07/30/2014 00:34:20 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (07/30/2014 00:34:20 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)

 

Error: (07/30/2014 00:34:20 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 Element not found.  (HRESULT : 0x80070490) (0x80070490)
Search.TripoliIndexer

 

Error: (07/30/2014 00:34:18 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
Search.JetPropStore

 

Error: (07/30/2014 00:34:18 PM) (Source: Windows Search Service)(User: )
Description: Context: Windows Application, SystemIndex Catalog

Details:
 The content index database is corrupt.  (HRESULT : 0xc0041800) (0xc0041800)

 

Error: (07/30/2014 00:34:18 PM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
The catalog is corrupt

 

Error: (07/30/2014 00:34:18 PM) (Source: Windows Search Service)(User: )
Description:
Details:
 The content index catalog is corrupt.  (HRESULT : 0xc0041801) (0xc0041801)
4700

 

=========================== Installed Programs ============================
Adobe Reader XI (11.0.06) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.06 - Adobe Systems Incorporated)
AIMP3 (HKLM-x32\...\AIMP3) (Version: v3.20.1165, 21.12.2012 - AIMP DevTeam)
AVG 2014 (Version: 14.0.3684 - AVG Technologies) Hidden
Avira Internet Security (HKLM-x32\...\Avira AntiVir Desktop) (Version: 14.0.1.759 - Avira)
Cisco EAP-FAST Module (x32 Version: 2.2.14 - Cisco Systems, Inc.) Hidden
Cisco LEAP Module (x32 Version: 1.0.19 - Cisco Systems, Inc.) Hidden
Cisco PEAP Module (x32 Version: 1.1.6 - Cisco Systems, Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell System Detect (HKCU\...\9204f5692a8faf3b) (Version: 5.9.0.5 - Dell)
Digital Line Detect (HKLM-x32\...\{E646DCF0-5A68-11D5-B229-002078017FBF}) (Version: 1.21 - BVRP Software, Inc)
DiskGetor Data Recovery V3.28 (HKLM-x32\...\{A94B49C7-7642-4A61-9BC6-DE823C61D17B}_is1) (Version: 3.28 - DNSSoft Ltd.)
DriverToolkit version 8.3.0.0 (HKLM-x32\...\{D66BF89F-B0A2-48F5-A2E4-242EB645AB76}_is1) (Version: 8.3.0.0 - Megaify Software)
DW WLAN Card Utility (HKLM\...\DW WLAN Card Utility) (Version: 6.20.55.51 - Dell Inc.)
FormatFactory 3.00 (HKLM-x32\...\FormatFactory) (Version: 3.00 - Free Time)
Foxit Reader (HKLM-x32\...\Foxit Reader_is1) (Version: 5.4.3.920 - Foxit Corporation)
GOM Player (HKLM-x32\...\GOM Player) (Version: 2.2.57.5189 - Gretech Corporation)
Graphic Equalizer Studio 2014 (HKLM-x32\...\Graphic Equalizer Studio 2014) (Version: 2014 - PAS-Products)
GTA San Andreas (HKLM-x32\...\{D417C96A-FCC7-4590-A1BB-FAF73F5BC98E}) (Version: 1.00.00001 - Rockstar Games)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6421.0 - IDT)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2843 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.9.0.1001 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 12.9.0.1001 - Intel Corporation) Hidden
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
K-Lite Codec Pack 10.5.0 Full (HKLM-x32\...\KLiteCodecPack_is1) (Version: 10.5.0 - )
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft_VC100_CRT_SP1_x64 (Version: 10.0.40219.1 - Nokia) Hidden
Microsoft_VC100_CRT_SP1_x86 (x32 Version: 10.0.40219.1 - Nokia) Hidden
MixPad Multitrack Recording Software (HKLM-x32\...\MixPad) (Version: 3.61 - NCH Software)
Mozilla Firefox 30.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVC80_x64_v2 (Version: 1.0.3.0 - Nokia) Hidden
MSVC80_x86_v2 (x32 Version: 1.0.3.0 - Nokia) Hidden
MSVC90_x64 (Version: 1.0.1.2 - Nokia) Hidden
MSVC90_x86 (x32 Version: 1.0.1.2 - Nokia) Hidden
Nero 8 (HKLM-x32\...\{90AABED0-25A8-41FC-B738-224889E31033}) (Version: 8.10.84 - Nero AG)
neroxml (x32 Version: 1.0.0 - Nero AG) Hidden
Nokia Connectivity Cable Driver (HKLM-x32\...\{29373274-977E-413C-A4DE-DC0F8E80C429}) (Version: 7.1.172.0 - Nokia)
PC Connectivity Solution (HKLM-x32\...\{6D01D1B1-17BD-4F10-BB11-F08F0C47D42B}) (Version: 12.0.109.0 - Nokia)
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.09.25 - Dell Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.45.516.2011 - Realtek)
Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7601.30133 - Realtek Semiconductor Corp.)
TeraCopy 2.12 (HKLM\...\TeraCopy_is1) (Version:  - Code Sector Inc.)
The KMPlayer (remove only) (HKLM-x32\...\The KMPlayer) (Version: 3.9.0.125 - PandoraTV)
uTorrent Packages (HKCU\...\uTorrent Packages) (Version:  - )
VCRedistSetup (x32 Version: 1.0.0 - Nero AG) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.1.3 (HKLM\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WIDCOMM Bluetooth Software (HKLM\...\{A1439D4F-FD46-47F2-A1D3-FEE097C29A09}) (Version: 6.5.1.2500 - Broadcom Corporation)
Windows 7 USB/DVD Download Tool (HKLM-x32\...\{CCF298AF-9CE1-4B26-B251-486E98A34789}) (Version: 1.0.30 - Microsoft Corporation)
Windows Driver Package - Nokia pccsmcfd LegacyDriver  (05/31/2012 7.1.2.0) (HKLM\...\62BBD193ADFDBB228C7E1ADB56463F5732FF7F6F) (Version: 05/31/2012 7.1.2.0 - Nokia)
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )

 

========================= Devices: ================================

Name: Android
Description: Android
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: CDC Serial
Description: CDC Serial
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: Android
Description: Android
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

========================= Memory info: ===================================

Percentage of memory in use: 45%
Total physical RAM: 1956.27 MB
Available physical RAM: 1064.08 MB
Total Pagefile: 3912.55 MB
Available Pagefile: 2143.57 MB
Total Virtual: 4095.88 MB
Available Virtual: 3982.11 MB

 

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:58.25 GB) (Free:33.46 GB) NTFS
2 Drive d: () (Fixed) (Total:102.54 GB) (Free:41.56 GB) NTFS
3 Drive e: (Xplore............) (Fixed) (Total:102.54 GB) (Free:23.74 GB) NTFS
4 Drive f: (Moviezz...) (Fixed) (Total:99.55 GB) (Free:20.44 GB) NTFS
5 Drive g: (Muziccc.) (Fixed) (Total:102.54 GB) (Free:32.95 GB) NTFS

 

========================= Users: ========================================

User accounts for \\SHON-PC

Administrator            Guest                    shon                    

 

========================= Minidump Files ==================================

 

========================= Restore Points ==================================

28-07-2014 07:27:44 Windows Update
29-07-2014 15:13:51 Installed Microsoft .NET Framework 1.1
30-07-2014 10:10:46 Removed Java 8 Update 5 (64-bit)

**** End of log ****


Edited by hamluis, 06 August 2014 - 10:27 AM.
Deleted attachments, pasted data into topic - Hamluis.


#6 dc3

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Posted 01 August 2014 - 10:51 AM

Please do as Louis requested and post this information in you topic.

 

I will not download anything to my computer without knowing exactly what the download contains.

 

What is the model of this Dell computer?


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#7 shong

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Posted 01 August 2014 - 10:57 AM

I can't attatch the one here. .

Attached Files



#8 shong

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Posted 01 August 2014 - 11:01 AM

I can't attatch the peccy file mine is Dell n5050 chipset were replaced recently...

#9 dc3

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Posted 01 August 2014 - 11:35 AM

Use the following instructions to post the Speccy snapshot.

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
Rerun the Minitool box, at the end of the scan highlight the results, copy this and then paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 shong

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Posted 06 August 2014 - 04:16 AM

http://speccy.piriform.com/results/cFdMEYsGTx32IJV1SNsrzaZ

#11 shong

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Posted 06 August 2014 - 04:18 AM

http://speccy.piriform.com/results/zunrCPGVQXYFyGgBRtXevRz


Edited by hamluis, 06 August 2014 - 10:18 AM.
Removed unnecessary attachment - Hamluis.


#12 dc3

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Posted 06 August 2014 - 09:43 AM

Please take note... I will not download anything to my computer unless I know exactly what the content is.  So what ever you posted at the host website will not be seen by me.  Any information should be posted in your topic.

 

You need to install Service Pack 1 for your Windows 7.

 

You only have 2GB of RAM, you computer will run much faster if you add a second module.  If you use a matched modules you can run the RAM in dual channel which effectively makes it twice as fast.  You can purchase a matched module at Amazon for about $21.00 U.S. dollars.

 

Click on the Start orb, then type device manager in the Search programs and files box and press Enter.  

 

Scroll down to DVD/CD-ROM and double click on it, then double click on the drive listed in the box that opens.  

 

There is a box titled Device status, if the drive is working you will see the message This device is working properly.

 

Click on the Driver tab, then click on Uninstall, then OK.  Restart the computer.  This will result in a new driver being installed for the DVD/CD drive.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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