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New laptop; net dropping with 'Default gateway not available'


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9 replies to this topic

#1 Vejita00

Vejita00

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  • Local time:08:58 PM

Posted 29 July 2014 - 11:05 PM

I have a brand new laptop built from Digital Storm but their tech support has been lacking. The laptop is absolutely fine, except I cannot connect to wireless networks anywhere. I'll keep connected for 10-15 minutes and then lose connection. If I troubleshoot the problem, it'll eventually repair itself with the message "Default gateway not available". Afterwards, the net will work again for a variable amount of time before I have to do it again.
The drivers should be the newest, I updated them at the behest of Digital Storm but it didn't fix the issue. Their next suggestion was to replace the network card but I want to see if there is another solution before I start having to open it up and replace components(Which I really don't want to do.)

I am not sure what information will be needed to assist but I'll include my Dxdiag and my ipconfig /all to start.

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Administrator>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : DigitalStorm-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : halifaxpd.org

Wireless LAN adapter Wireless Network Connection 3:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #
2
   Physical Address. . . . . . . . . : 82-86-F2-52-60-34
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : halifaxpd.org
   Description . . . . . . . . . . . : Intel® Dual Band Wireless-AC 7260
   Physical Address. . . . . . . . . : 80-86-F2-52-60-34
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5d69:9efb:4ba5:749a%14(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.109(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Monday, July 28, 2014 12:07:59 AM
   Lease Expires . . . . . . . . . . : Thursday, July 31, 2014 12:07:58 AM
   Default Gateway . . . . . . . . . : 192.168.0.254
   DHCP Server . . . . . . . . . . . : 192.168.0.10
   DHCPv6 IAID . . . . . . . . . . . : 377521906
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-22-46-C6-80-FA-5B-01-6D-3E

   DNS Servers . . . . . . . . . . . : 192.168.0.10
                                       192.168.0.5
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : halifaxpd.org
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 80-FA-5B-01-6D-3E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {0610897E-64F1-4F2E-874B-AEBEFB150A6D}:


   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : halifaxpd.org
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

C:\Users\Administrator>

------------------
System Information
------------------
Time of this report: 7/28/2014, 00:14:50
       Machine name: DIGITALSTORM-PC
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
           Language: English (Regional Setting: English)
System Manufacturer: Notebook                        
       System Model: P377SM-A                        
               BIOS: BIOS Date: 02/12/14 17:46:07 Ver: 04.06.05
          Processor: Intel® Core™ i7-4810MQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
             Memory: 16384MB RAM
Available OS Memory: 16338MB RAM
          Page File: 2726MB used, 29948MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 880M
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 880M
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_1198&SUBSYS_03761558&REV_A1
     Display Memory: 3694 MB
   Dedicated Memory: 3972 MB
      Shared Memory: 3817 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: CMO1720
        Native Mode: 1920 x 1080(p) (60.020Hz)
        Output Type: Internal
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.3788 (English)
     Driver Version: 9.18.13.3788
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 5/19/2014 22:44:03, 17480432 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B71E3E-52D8-11CF-2478-7B231CC2C435}
          Vendor ID: 0x10DE
          Device ID: 0x1198
          SubSys ID: 0x03761558
        Revision ID: 0x00A1
 Driver Strong Name: oem16.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section125:9.18.13.3788:pci\ven_10de&dev_1198&subsys_03761558
     Rank Of Driver: 00E00001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------
Sound Devices
-------------
            Description: Speakers (Realtek High Definition Audio)
 Default Sound Playback: Yes
 Default Voice Playback: Yes
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1558037A&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6526 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 12/13/2011 22:27:30, 4718952 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX™ 2.0 Listen/Src: No, No
   I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

            Description: Realtek Digital Output (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1558037A&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6526 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 12/13/2011 22:27:30, 4718952 bytes
            Other Files:
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX™ 2.0 Listen/Src: No, No
   I3DL2™ Listen/Src: No, No
Sensaura™ ZoomFX™: No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: Yes
  Default Voice Capture: Yes
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.6526 (English)
      Driver Attributes: Final Retail
          Date and Size: 12/13/2011 22:27:30, 4718952 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x8C26
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 11/26/2013 21:41:37, 343040 bytes
| Driver: usbd.sys, 11/26/2013 21:41:03, 7808 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x8000
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 11/26/2013 21:41:37, 343040 bytes
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x046D, 0xC069
| | | Location: Port_#0002.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | | Driver: hidusb.sys, 11/20/2010 23:23:47, 30208 bytes
| | | Driver: hidclass.sys, 7/3/2013 00:05:05, 76800 bytes
| | | Driver: hidparse.sys, 7/3/2013 00:05:04, 32896 bytes
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x046D, 0xC069
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 7/13/2009 20:00:20, 31232 bytes
| | | | Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 19:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 21:48:04, 50768 bytes
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn1214
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 23:23:47, 63360 bytes
| Driver: sermouse.sys, 7/13/2009 20:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 21:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 362.5 GB
Total Space: 476.8 GB
File System: NTFS
      Model: Samsung SSD 840 EVO 500GB ATA Device

      Drive: D:
 Free Space: 700.4 GB
Total Space: 715.4 GB
File System: NTFS
      Model: WDC WD7500BPKX-22HPJT0 ATA Device

      Drive: E:
      Model: TSSTcorp CDDVDW SN-208FB ATA Device
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 147456 bytes

--------------
System Devices
--------------
     Name: Intel® USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_03761558&REV_05\3&11583659&0&A0
   Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 3.00.0000.0016 (English), 2/21/2014 02:56:14, 791024 bytes

     Name: Intel® 8 Series/C220 Series PCI Express Root Port #1 - 8C10
Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_03761558&REV_D5\3&11583659&0&E0
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: NVIDIA GeForce GTX 880M
Device ID: PCI\VEN_10DE&DEV_1198&SUBSYS_03761558&REV_A1\4&270CD41B&0&0008
   Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 440152 bytes
   Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 5/19/2014 22:44:03, 1183672 bytes
   Driver: C:\Windows\System32\DriverStore\FileRepository\nvcv.inf_amd64_neutral_d7c324fff89caf34\NvCplSetupEng.exe, 1.00.0001.0000 (English), 5/19/2014 22:44:03, 33528888 bytes
   Driver: C:\Program Files\NVIDIA Corporation\license.txt, 5/19/2014 22:44:03, 21898 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 5/19/2014 22:44:03, 843720 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 224032 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 5/19/2014 22:44:03, 50585 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 329672 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 543520 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 5/19/2014 22:44:03, 52056 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 5/19/2014 22:44:03, 61216 bytes
   Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 12688328 bytes
   Driver: C:\Windows\system32\NvFBC64.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 892704 bytes
   Driver: C:\Windows\system32\NvIFR64.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 895776 bytes
   Driver: C:\Windows\system32\NvIFROpenGL.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 382240 bytes
   Driver: C:\Windows\system32\nvEncodeAPI64.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 492376 bytes
   Driver: C:\Windows\system32\nvapi64.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 3109248 bytes
   Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 25256224 bytes
   Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 11644928 bytes
   Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 2785568 bytes
   Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 3141976 bytes
   Driver: C:\Windows\system32\nvd3dumx.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 17480432 bytes
   Driver: C:\Windows\system32\nvinfo.pb, 5/19/2014 22:44:03, 26069 bytes
   Driver: C:\Windows\system32\nvoglv64.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 31387936 bytes
   Driver: C:\Windows\system32\nvopencl.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 11599072 bytes
   Driver: C:\Windows\system32\nvwgf2umx.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 18531568 bytes
   Driver: C:\Windows\SysWow64\NvFBC.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 861128 bytes
   Driver: C:\Windows\SysWow64\NvIFR.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 867784 bytes
   Driver: C:\Windows\SysWow64\NvIFROpenGL.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 335704 bytes
   Driver: C:\Windows\SysWow64\nvEncodeAPI.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 416712 bytes
   Driver: C:\Windows\SysWow64\nvapi.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 2730208 bytes
   Driver: C:\Windows\SysWow64\nvcompiler.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 17561544 bytes
   Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 9735256 bytes
   Driver: C:\Windows\SysWow64\nvcuvenc.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 2412376 bytes
   Driver: C:\Windows\SysWow64\nvcuvid.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 2953672 bytes
   Driver: C:\Windows\SysWow64\nvd3dum.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 14434704 bytes
   Driver: C:\Windows\SysWow64\nvoglv32.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 24025376 bytes
   Driver: C:\Windows\SysWow64\nvopencl.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 9697640 bytes
   Driver: C:\Windows\SysWow64\nvwgf2um.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 16003912 bytes
   Driver: C:\Windows\system32\nvdispco6433788.dll, 2.00.0040.0004 (English), 5/19/2014 22:44:03, 1889112 bytes
   Driver: C:\Windows\system32\nvdispgenco6433788.dll, 2.00.0019.0002 (English), 5/19/2014 22:44:03, 1541576 bytes

     Name: Intel® 8 Series/C220 Series USB EHCI #2 - 8C2D
Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_03761558&REV_05\3&11583659&0&D0
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:11, 53248 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:11, 325120 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:37, 343040 bytes

     Name: Intel® 8 Series SATA AHCI Controller - 8C03
Device ID: PCI\VEN_8086&DEV_8C03&SUBSYS_03761558&REV_05\3&11583659&0&FA
   Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 31104 bytes
   Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:45:46, 48720 bytes
   Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:52:21, 24128 bytes
   Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 22:25:45, 155584 bytes

     Name: NVIDIA GeForce GTX 880M
Device ID: PCI\VEN_10DE&DEV_1198&SUBSYS_03761558&REV_A1\4&21030607&0&0009
   Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 440152 bytes
   Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 5/19/2014 22:44:03, 1183672 bytes
   Driver: C:\Windows\System32\DriverStore\FileRepository\nvcv.inf_amd64_neutral_d7c324fff89caf34\NvCplSetupEng.exe, 1.00.0001.0000 (English), 5/19/2014 22:44:03, 33528888 bytes
   Driver: C:\Program Files\NVIDIA Corporation\license.txt, 5/19/2014 22:44:03, 21898 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\MCU.exe, 1.01.5204.20580 (English), 5/19/2014 22:44:03, 843720 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvdebugdump.exe, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 224032 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.1.pdf, 5/19/2014 22:44:03, 50585 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvidia-smi.exe, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 329672 bytes
   Driver: C:\Program Files\NVIDIA Corporation\NVSMI\nvml.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 543520 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 5/19/2014 22:44:03, 52056 bytes
   Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL64.dll, 1.00.0000.0000 (English), 5/19/2014 22:44:03, 61216 bytes
   Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 12688328 bytes
   Driver: C:\Windows\system32\NvFBC64.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 892704 bytes
   Driver: C:\Windows\system32\NvIFR64.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 895776 bytes
   Driver: C:\Windows\system32\NvIFROpenGL.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 382240 bytes
   Driver: C:\Windows\system32\nvEncodeAPI64.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 492376 bytes
   Driver: C:\Windows\system32\nvapi64.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 3109248 bytes
   Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 25256224 bytes
   Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 11644928 bytes
   Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 2785568 bytes
   Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 3141976 bytes
   Driver: C:\Windows\system32\nvd3dumx.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 17480432 bytes
   Driver: C:\Windows\system32\nvinfo.pb, 5/19/2014 22:44:03, 26069 bytes
   Driver: C:\Windows\system32\nvoglv64.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 31387936 bytes
   Driver: C:\Windows\system32\nvopencl.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 11599072 bytes
   Driver: C:\Windows\system32\nvwgf2umx.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 18531568 bytes
   Driver: C:\Windows\SysWow64\NvFBC.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 861128 bytes
   Driver: C:\Windows\SysWow64\NvIFR.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 867784 bytes
   Driver: C:\Windows\SysWow64\NvIFROpenGL.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 335704 bytes
   Driver: C:\Windows\SysWow64\nvEncodeAPI.dll, 6.14.0013.3788 (English), 5/19/2014 22:44:03, 416712 bytes
   Driver: C:\Windows\SysWow64\nvapi.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 2730208 bytes
   Driver: C:\Windows\SysWow64\nvcompiler.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 17561544 bytes
   Driver: C:\Windows\SysWow64\nvcuda.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 9735256 bytes
   Driver: C:\Windows\SysWow64\nvcuvenc.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 2412376 bytes
   Driver: C:\Windows\SysWow64\nvcuvid.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 2953672 bytes
   Driver: C:\Windows\SysWow64\nvd3dum.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 14434704 bytes
   Driver: C:\Windows\SysWow64\nvoglv32.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 24025376 bytes
   Driver: C:\Windows\SysWow64\nvopencl.dll, 8.17.0013.3788 (English), 5/19/2014 22:44:03, 9697640 bytes
   Driver: C:\Windows\SysWow64\nvwgf2um.dll, 9.18.0013.3788 (English), 5/19/2014 22:44:03, 16003912 bytes
   Driver: C:\Windows\system32\nvdispco6433788.dll, 2.00.0040.0004 (English), 5/19/2014 22:44:03, 1889112 bytes
   Driver: C:\Windows\system32\nvdispgenco6433788.dll, 2.00.0019.0002 (English), 5/19/2014 22:44:03, 1541576 bytes

     Name: Intel® 8 Series/C220 Series USB EHCI #1 - 8C26
Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_03761558&REV_05\3&11583659&0&E8
   Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:11, 53248 bytes
   Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:11, 325120 bytes
   Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 21:41:37, 343040 bytes

     Name: Intel® Xeon® processor E3-1200 v3/4th Gen Core processor PCI Express x8 Controller - 0C05
Device ID: PCI\VEN_8086&DEV_0C05&SUBSYS_03761558&REV_06\3&11583659&0&09
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0E0A&SUBSYS_03761558&REV_A1\4&270CD41B&0&0108
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 122368 bytes

     Name: Synaptics SMBus Driver
Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_03761558&REV_05\3&11583659&0&FB
   Driver: n/a

     Name: Intel® Xeon® processor E3-1200 v3/4th Gen Core processor DRAM Controller - 0C04
Device ID: PCI\VEN_8086&DEV_0C04&SUBSYS_03761558&REV_06\3&11583659&0&00
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_03761558&REV_05\3&11583659&0&D8
   Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 122368 bytes

     Name: Intel® Xeon® processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_03761558&REV_06\3&11583659&0&08
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: Intel® 8 Series/C220 Series PCI Express Root Port #5 - 8C18
Device ID: PCI\VEN_8086&DEV_8C18&SUBSYS_03761558&REV_D5\3&11583659&0&E4
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: Intel® Dual Band Wireless-AC 7260
Device ID: PCI\VEN_8086&DEV_08B1&SUBSYS_40708086&REV_73\4&2F7538D3&0&00E3
   Driver: C:\Windows\system32\DRIVERS\Netwsw02.sys, 17.00.0000.0034 (English), 2/18/2014 12:34:06, 3429344 bytes
   Driver: C:\Windows\system32\DRIVERS\Netwfw02.dat, 2/18/2014 12:34:02, 2800052 bytes
   Driver: C:\Windows\system32\drivers\vwifibus.sys, 6.01.7600.16385 (English), 7/13/2009 20:07:21, 24576 bytes

     Name: Intel® HM87 LPC Controller - 8C4B
Device ID: PCI\VEN_8086&DEV_8C4B&SUBSYS_03761558&REV_05\3&11583659&0&F8
   Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 21:48:27, 15424 bytes

     Name: Intel® 8 Series/C220 Series PCI Express Root Port #4 - 8C16
Device ID: PCI\VEN_8086&DEV_8C16&SUBSYS_03761558&REV_D5\3&11583659&0&E3
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_03761558&REV_0A\4&1BBCF194&0&02E2
   Driver: n/a

     Name: Intel® Management Engine Interface
Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_03761558&REV_04\3&11583659&0&B0
   Driver: C:\Windows\system32\DRIVERS\TeeDriverx64.sys, 9.05.0024.1790 (English), 12/9/2013 04:27:36, 100312 bytes
   Driver: C:\ProgramData\Microsoft\Windows\DeviceMetadataStore\EN\3f3ca95b-3978-4168-b47b-5444f42d6c89.devicemetadata-ms, 12/9/2013 04:27:36, 938 bytes
   Driver: C:\ProgramData\Microsoft\Windows\DeviceMetadataStore\EN\46a6fdbe-c823-4579-bab6-35f67e01f793.devicemetadata-ms, 12/9/2013 04:27:36, 833 bytes
   Driver: C:\Windows\system32\WdfCoInstaller01011.dll, 1.11.9200.16384 (English), 4/16/2013 07:33:10, 1795952 bytes

     Name: Intel® 8 Series/C220 Series PCI Express Root Port #3 - 8C14
Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_03761558&REV_D5\3&11583659&0&E2
   Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 23:23:47, 184704 bytes

     Name: Realtek PCIE CardReader
Device ID: PCI\VEN_10EC&DEV_5289&SUBSYS_03761558&REV_01\4&1BBCF194&0&00E2
   Driver: C:\Windows\system32\DRIVERS\RtsBaStor.sys, 6.02.9600.27044 (English), 11/27/2013 06:32:44, 310488 bytes
   Driver: C:\Windows\SysWOW64\RtsBaStorIcon.dll, 1.10.0000.0000 (English), 4/25/2013 07:12:12, 9889352 bytes

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Chicony USB 5M WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514
Chicony USB2.0 2M WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Chicony USB 5M WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514
Chicony USB2.0 2M WebCam,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
 



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#2 hamluis

hamluis

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Posted 30 July 2014 - 09:13 AM

What did tech support have to say about this new product they shipped?

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 Vejita00

Vejita00
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  • Local time:08:58 PM

Posted 30 July 2014 - 11:18 PM

Their advice consisted of telling me to update my network drivers and providing a link to do so. Once that didn't work, they said that I should have the network card replaced. That was about it. It has had this issue since taking it out of the box but everything else has been fine. It'd probably drive me more nuts if I wasn't hard lined into the internet most of the time however I still wanted to see if it could be fixed without replacing things. Following is the MiniToolBox as you requested.

 

Also, I should add that while trying to publish the snapshot with Speccy, I ended up having to use the troubleshoot on my wireless net again ebfore it would even work. It kept getting an error message about being unable to resolve the network address, no surprise there.

 

http://speccy.piriform.com/results/XRUbKe8nMjtPPmcVPlNthnq

 

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Administrator (administrator) on 31-07-2014 at 00:14:33
Running from "C:\Users\Administrator\Downloads"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/31/2014 00:09:28 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/29/2014 11:58:36 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/28/2014 00:07:58 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/27/2014 06:05:33 AM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 30.0.0.5269, time stamp: 0x5391420b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x3020f554
Faulting process id: 0x1018
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (07/26/2014 08:04:37 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/26/2014 05:54:16 AM) (Source: Application Error) (User: )
Description: Faulting application name: firefox.exe, version: 30.0.0.5269, time stamp: 0x5391420b
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x2de5f9ac
Faulting process id: 0x578
Faulting application start time: 0xfirefox.exe0
Faulting application path: firefox.exe1
Faulting module path: firefox.exe2
Report Id: firefox.exe3

Error: (07/26/2014 01:53:24 AM) (Source: Application Error) (User: )
Description: Faulting application name: Steam.exe, version: 2.32.45.1, time stamp: 0x53c5d231
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x17bcf928
Faulting process id: 0xdd0
Faulting application start time: 0xSteam.exe0
Faulting application path: Steam.exe1
Faulting module path: Steam.exe2
Report Id: Steam.exe3

Error: (07/26/2014 00:11:00 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/25/2014 05:41:51 AM) (Source: Application Error) (User: )
Description: Windows cannot access the file  for one of the following reasons:
there is a problem with the network connection, the disk that the file is stored on, or the storage
drivers installed on this computer; or the disk is missing.
Windows closed the program Steam Client Bootstrapper because of this error.

Program: Steam Client Bootstrapper
File:

The error value is listed in the Additional Data section.
User Action
1. Open the file again.
This situation might be a temporary problem that corrects itself when the program runs again.
2.
If the file still cannot be accessed and
    - It is on the network,
your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for
further assistance.

Additional Data
Error value: 00000000
Disk type: 0

Error: (07/25/2014 05:41:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: Steam.exe, version: 2.32.45.1, time stamp: 0x53c5d231
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000096
Fault offset: 0x1ab5f8b4
Faulting process id: 0xf00
Faulting application start time: 0xSteam.exe0
Faulting application path: Steam.exe1
Faulting module path: Steam.exe2
Report Id: Steam.exe3


System errors:
=============
Error: (07/30/2014 03:02:13 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

Error: (07/30/2014 01:12:34 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

Error: (07/30/2014 01:12:34 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

Error: (07/30/2014 01:12:34 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

Error: (07/30/2014 01:12:34 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

Error: (07/30/2014 01:12:34 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

Error: (07/30/2014 01:12:34 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

Error: (07/30/2014 01:12:34 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

Error: (07/30/2014 01:12:34 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.

Error: (07/30/2014 01:12:34 AM) (Source: atapi) (User: )
Description: The driver detected a controller error on \Device\Ide\IdePort1.


Microsoft Office Sessions:
=========================
Error: (07/31/2014 00:09:28 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/29/2014 11:58:36 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/28/2014 00:07:58 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/27/2014 06:05:33 AM) (Source: Application Error)(User: )
Description: firefox.exe30.0.0.52695391420bunknown0.0.0.000000000c00000053020f554101801cfa964c45cdac1C:\Program Files (x86)\Mozilla Firefox\firefox.exeunknown8b495357-1575-11e4-9517-80fa5b016d3e

Error: (07/26/2014 08:04:37 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/26/2014 05:54:16 AM) (Source: Application Error)(User: )
Description: firefox.exe30.0.0.52695391420bunknown0.0.0.000000000c00000052de5f9ac57801cfa8b6cdf3d76aC:\Program Files (x86)\Mozilla Firefox\firefox.exeunknowncd76209f-14aa-11e4-a9a8-80fa5b016d3e

Error: (07/26/2014 01:53:24 AM) (Source: Application Error)(User: )
Description: Steam.exe2.32.45.153c5d231unknown0.0.0.000000000c000000517bcf928dd001cfa887af63d637C:\Program Files (x86)\Steam\Steam.exeunknown2769834f-1489-11e4-a9a8-80fa5b016d3e

Error: (07/26/2014 00:11:00 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (07/25/2014 05:41:51 AM) (Source: Application Error)(User: )
Description: Steam Client Bootstrapper000000000

Error: (07/25/2014 05:41:51 AM) (Source: Application Error)(User: )
Description: Steam.exe2.32.45.153c5d231unknown0.0.0.000000000c00000961ab5f8b4f0001cfa7c40b24fb6eC:\Program Files (x86)\Steam\Steam.exeunknowne70ebaf8-13df-11e4-9c76-80fa5b016d3e



=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.31743 - BitTorrent Inc.)
Adobe Flash Player 14 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 14.0.0.125 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Age of Wonders III (HKLM-x32\...\Steam App 226840) (Version:  - Triumph Studios)
Anno 2070 (HKLM-x32\...\Steam App 48240) (Version:  - BlueByte)
BioExcess (Version: 7.1.5.31 - Egis Technology Inc.) Hidden
BisonCam (HKLM-x32\...\{5BBC4803-C96E-4D3E-9D1D-2E43774C4062}) (Version:  - BisonCam)
Brothers - A Tale of Two Sons (HKLM-x32\...\Steam App 225080) (Version:  - Starbreeze Studios AB)
ChiconyCam (HKLM-x32\...\{A2201542-DA80-457F-8BD9-6C9C90196481}) (Version: 1.0.56.0614 - Chicony Electronics Co.,Ltd.)
Crusader Kings II (HKLM-x32\...\Steam App 203770) (Version:  - Paradox Development Studio)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DYNASTY WARRIORS 8: Xtreme Legends Complete Edition (HKLM-x32\...\Steam App 278080) (Version:  - TECMO KOEI GAMES CO., LTD.)
EgisTec Fingerprint Driver (HKLM-x32\...\InstallShield_{AE4167B0-F589-4D2A-BF05-E181D543C49F}) (Version: 3.1.17.0 - Egis Technology Inc.)
Finger Printer (HKLM-x32\...\InstallShield_{C4E19F6D-5D61-4EAC-BE25-8DF48E18D34B}) (Version: 1.0 - CLEVO CO.)
Finger Printer (x32 Version: 1.0 - CLEVO CO.) Hidden
Fingerprint Driver (x32 Version: 3.1.17.0 - Egis Technology Inc.) Hidden
Hotkey 2.24.28 (HKLM-x32\...\{2F385B5D-5F23-4513-B3CE-9F5E4F4B882A}) (Version: 2.24.28 - )
HP Officejet Pro 8600 Basic Device Software (HKLM\...\{791A06E2-340F-43B0-8FAB-62D151339362}) (Version: 28.0.1315.0 - Hewlett-Packard Co.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.23.1766 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology(patch version 17.0.1347.2) (HKLM\...\{302600C1-6BDF-4FD1-1312-148929CC1385}) (Version: 17.0.1312.0414 - Intel Corporation)
Intel® USB 3.0 eXtensible Host Controller Driver (HKLM-x32\...\{240C3DDD-C5E9-4029-9DF7-95650D040CF2}) (Version: 3.0.0.16 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{21de8cfa-6d1e-4bb2-bbe2-0bc64e82d547}) (Version: 17.0.3 - Intel Corporation)
Intel® Trusted Connect Service Client (Version: 1.31.8.1 - Intel Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 (Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 (x32 Version: 12.0.21005 - Microsoft Corporation) Hidden
Might & Magic X - Legacy  (HKLM-x32\...\Steam App 238750) (Version:  - Ubisoft)
Mozilla Firefox 31.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 31.0 (x86 en-US)) (Version: 31.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
NVIDIA Control Panel 337.88 (Version: 337.88 - NVIDIA Corporation) Hidden
NVIDIA Install Application (Version: 2.1002.151.1091 - NVIDIA Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 9.4.11.2806 - Electronic Arts, Inc.)
Papers, Please (HKLM-x32\...\Steam App 239030) (Version:  - 3909)
Path of Exile (HKLM-x32\...\Steam App 238960) (Version:  - Grinding Gear Games)
Planet Explorers (HKLM-x32\...\Steam App 237870) (Version:  - Pathea Games)
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.2.9600.27044 - Realtek Semiconductor Corp.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6526 - Realtek Semiconductor Corp.)
Search Protection (HKCU\...\Search Protection) (Version: 9.4.0.2 - Spigot, Inc.)
Starbound (HKLM-x32\...\Steam App 211820) (Version:  - )
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Super Street Fighter IV: Arcade Edition (HKLM-x32\...\Steam App 45760) (Version:  - Capcom)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 18.0.7.0 - Synaptics Incorporated)
Thunderbolt™ Software (HKLM\...\{A1E0CC92-937C-4D22-8F42-C5BE96F35AC0}) (Version: 1.4.0.1 - Intel® Corporation)
Unrest (HKLM-x32\...\Steam App 292400) (Version:  - Pyrodactyl)
Uplay (HKLM-x32\...\Uplay) (Version: 3.0 - Ubisoft)
VLC media player 2.1.3 (HKLM-x32\...\VLC media player) (Version: 2.1.3 - VideoLAN)
WebCam Installer (HKLM-x32\...\InstallShield_{2A14D7BC-1876-4B38-830B-18856C27F550}) (Version: 4.041 - WebCam)
WebCam Installer (x32 Version: 4.041 - WebCam) Hidden
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
WinRAR 4.00 (64-bit) (HKLM\...\WinRAR archiver) (Version: 4.00.0 - win.rar GmbH)

========================= Memory info: ===================================

Percentage of memory in use: 15%
Total physical RAM: 16338.7 MB
Available physical RAM: 13764.37 MB
Total Pagefile: 32675.58 MB
Available Pagefile: 29998.84 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.16 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:353.75 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:698.63 GB) (Free:684.01 GB) NTFS

========================= Users: ========================================

User accounts for \\DIGITALSTORM-PC

Administrator            Guest                    


**** End of log ****
 



#4 Vejita00

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Posted 06 August 2014 - 01:48 AM

Bump



#5 hamluis

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Posted 06 August 2014 - 08:35 AM

Quite honestly...if your new computer has hardware that manufacturer/seller support suggested that you replace...that sounds like something that is a warranty item, not something that you should be fiddling around with.

 

Louis



#6 Vejita00

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Posted 06 August 2014 - 11:12 PM

Quite honestly...if your new computer has hardware that manufacturer/seller support suggested that you replace...that sounds like something that is a warranty item, not something that you should be fiddling around with.

 

Louis

Except I have to pay for shipping both ways and be without the laptop during it, which is really not an option since I use it for work as well.



#7 hamluis

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Posted 07 August 2014 - 09:26 AM

Just stating the obvious...

 

Louis



#8 zingo156

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Posted 07 August 2014 - 09:33 AM

I have had issues with this wireless card: Intel® Dual Band Wireless-AC 7260

 

I have a solution which has worked for all of my computers: go to intel and get the newest driver directly from their website: https://downloadcenter.intel.com/default.aspx

 

After installing the newest drivers:

 

From your start menu in the search programs and files bar, type in device manager and then hit enter.

 

In the new window (device manager window), locate the network adapters and click the little arrow to drop down the menu. In that menu locate the intel® Dual Band Wireless-AC 7260 (it may be slightly different for you depending on driver version etc) right click on this device and then left click on properties. This will bring up a new box, click on the advanced tab. There now should be a box which says property:

 

In that box locate the U-APSD support, left click on this to highlight it blue, then in the right side of the window where it says Value: click the down arrow and select disabled. By default on the drivers I have used this value is enabled. I have found that after disabling this I have not had issues connecting or the same drop out issues with wifi.


Edited by zingo156, 07 August 2014 - 09:40 AM.

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#9 Vejita00

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Posted 08 October 2014 - 06:46 AM

I decided to try the suggestions of both moderators. I replaced the Wifi card with a new one that was sent to me by the manufacturer of the laptop. However, even with a new card I am still having the exact same issue. I also tried the solution above but no dice.



#10 Torvald

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Posted 08 October 2014 - 12:25 PM

Vejita,

 

It is slightly possible that your connectivity problem might be software based, as I noticed your speccy report is showing User Account Control (UAC) turned off, with Firewall and Anti-virus listed as disabled (I didn't see any anti-virus program installed actually).

 

Since you are running utorrent, it is possible your system might have picked up an infection that is causing your intermittent connectivity problem.  Therefore recommend you turn on your windows 7 firewall, install an antivirus program (and then update & run it), and perhaps even try running the free version of Malwarebytes Antimalware and SuperAntiSpyware.

 

Also, it looks like you haven't installed any windows updates since June, so you should probably take care of that too.


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