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Need To Get Rid Of Msn Messenger Virus


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#1 gypsyrose

gypsyrose

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Posted 01 June 2006 - 04:18 PM

Hi,

I had a topic started on this way back in November but I forgot to post again, and I still have the problem, so here it is. I accidentally clicked a link in an MSN messenger conversation window, and I can't use MSN messenger or check my email unless my computer is in safe mode (everything works fine in safe mode). I'm also having problems with Microsoft Word and Norton Security. In November I received help from someone at BC and I found that the MSN virus is definitely on my computer by using a program.. MsnVirRem? I'm not sure what it's called. Anyway, i've gone through Kapersky, Spybot, and CWshredder already. Please get back to me - thanks!!

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#2 Elendil

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Posted 01 June 2006 - 04:34 PM

Several things could be wrong. In my opinion, I think you should use HiJackThis (HJT) to diagonois your problem properly and get an expert and advanced analysis and cure for your problem. Please visit this tutorial on how to use HJT:

http://www.bleepingcomputer.com/tutorials/how-to-use-hijackthis/

Please DO NOT try and remove any of the items on the list that will appear after HJT is done scanning.
Also, DO NOT alter your computer (install things, delete things, etc.) after you've posted your HJT log until a trained HJT Team member has posted a solution for you.
Stanford '14
B.S. Candidate | Computer Science




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