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unknown infection keeps triggering file download


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#1 dshek

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Posted 29 July 2014 - 11:33 AM

Hi,

I've come home to visit family and have been conscripted into IT support duties.  My sisters computer was a total mess and I've done what I can to clean it up using various tools (cccleaner, malwarebytes, hitmanpro, eset antivirus, etc etc...) and there still seem to be some left overs that I can't handle -- so I'm here for help if you'd be so kind. 

 

I've attached a dds log for your review.

 

The single problem that remains (that i've noticed) is that the pc keeps trying to download a file and run it -- eset security always stops it and shows a warning message like this: http://i.imgur.com/tUnaQwo.png

 

excerpt from eset log;  

7/29/2014 12:08:21 PM HTTP filter file http://cdn.freetorrent.me/iris/DP1720.exe a variant of MSIL/Adware.Mrlmedia.A application connection terminated - quarantined Frucy-PC\Frank Threat was detected upon access to web by the application: C:\Users\Frank\AppData\Local\Temp\GPUpd53D7C6F12.exe.

 

i'm trying to figure out what's creating this exe file and causing it to run.

 

any help would be appreciated -- i come home once a year to visit and always get stuck doing family it services :/ 

 

Thanks!

Attached Files


Edited by dshek, 29 July 2014 - 11:40 AM.


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#2 dshek

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Posted 29 July 2014 - 12:53 PM

update:

 

got on support with eset and they dug out some start up entries and registry entries that were triggering a file called "bp_upd".  this file was in a program folder called 'getprivate'.

 

now the problem seems to be fixed.



#3 HelpBot

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Posted 03 August 2014 - 11:35 AM

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#4 dshek

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Posted 03 August 2014 - 10:03 PM

So sorry to bother, the issue seems to have been resolved!  Thanks for the super courteous Bleepin' Binary Bot 



#5 nasdaq

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Posted 04 August 2014 - 08:42 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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