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Malware preventing https work on chrome


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4 replies to this topic

#1 prosperous

prosperous

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  • 1 posts
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  • Local time:09:39 AM

Posted 28 July 2014 - 10:18 AM

Please help to solove the problem. Google chrome when opens https://google.com tels that it can not open real google.com. But it opens https://www.yahoo.com

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 10.65.2
Run by U135428 at 18:08:26 on 2014-07-28
Microsoft Windows 7 Enterprise 6.1.7601.1.1254.90.1033.18.3014.1552 [GMT 3:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee VirusScan Enterprise Antispyware Module *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
C:\Program Files\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files\Hewlett-Packard\HP Hotkey Support\HPHotkeyMonitor.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hewlett-Packard\HP Hotkey Support\QLBController.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\McAfee\VirusScan Enterprise\mfeann.exe
C:\Windows\system32\conhost.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_14_0_0_145.exe
C:\Windows\system32\Macromed\Flash\FlashPlayerPlugin_14_0_0_145.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k regsvc
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k SDRSVC
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://ebase.dlh.de/lsgsc
uDefault_Page_URL = hxxp://ebase.dlh.de/lsgsc
uProxyOverride = <local>;*.local
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20140509144301.dll
BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [OfficeSyncProcess] "c:\program files\microsoft office\office14\MSOSYNC.EXE"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\udaterui.exe" /StartedFromRunKey
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QLBController] c:\program files\hewlett-packard\hp hotkey support\QLBController.exe /start
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\device~1.lnk - c:\program files\olympus\devicedetector\DevDtct2.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{871df2be-41d2-4334-ac33-839af16fc8fe}\Icon3E5562ED7.ico
uPolicies-Explorer: NoDriveTypeAutoRun = dword:255
uPolicies-Explorer: NoThemesTab = dword:1
uPolicies-Explorer: NoRecentDocsNetHood = dword:1
uPolicies-Explorer: DisablePersonalDirChange = dword:1
uPolicies-Explorer: NoActiveDesktop = dword:1
uPolicies-Explorer: NoSecurityTab = dword:1
uPolicies-Explorer: NoThumbnailCache = dword:1
uPolicies-Explorer: NoWindowsUpdate = dword:1
uPolicies-Explorer: ForceStartMenuLogOff = dword:1
uPolicies-Explorer: NoSimpleStartMenu = dword:1
uPolicies-Explorer: NoSMConfigurePrograms = dword:1
uPolicies-Explorer: NoWelcomeScreen = dword:1
uPolicies-Explorer: NoAutoUpdate = dword:0
uPolicies-Windows\System: ExcludeProfileDirs = "My Documents";"Local Settings\Temporary Internet Files";"Local Settings\Temp"
mPolicies-Explorer: NoDriveTypeAutoRun = dword:255
mPolicies-Explorer: NoWelcomeScreen = dword:1
mPolicies-Explorer: NoPublishingWizard = dword:1
mPolicies-Explorer: NoWebServices = dword:1
mPolicies-Explorer: NoOnlinePrintsWizard = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-Windows\System: AddAdminGroupToRUP = dword:1
mPolicies-Windows\System: CompatibleRUPSecurity = dword:1
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~1\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
TCP: NameServer = 192.168.13.21 192.168.13.22 8.8.8.8
TCP: Interfaces\{075DF7D3-D553-4004-993D-6D03ABC540D5} : DHCPNameServer = 192.168.13.21 192.168.13.22 8.8.8.8
TCP: Interfaces\{88EE69EC-CBD6-4ACC-8C0B-D0963BF8905A} : DHCPNameServer = 192.168.13.21 192.168.13.22 8.8.8.8
TCP: Interfaces\{88EE69EC-CBD6-4ACC-8C0B-D0963BF8905A}\C43574027457563747 : DHCPNameServer = 8.8.8.8
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\36.0.1985.125\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\usersፔ28\appdata\roaming\mozilla\firefox\profiles\14fl9vl8.default\
FF - prefs.js: browser.startup.homepage - hxxps://ebase.dlh.de/ebase/lsg/en.html
FF - plugin: c:\progra~1\micros~1\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~1\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\adobe\reader 11.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\web components\npWebVideoPlugin.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_14_0_0_145.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2014-5-9 477584]
R0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2014-5-9 180720]
R2 c2cautoupdatesvc;Skype Click to Call Updater;c:\program files\skype\toolbars\autoupdate\SkypeC2CAutoUpdateSvc.exe [2014-4-11 1390720]
R2 c2cpnrsvc;Skype Click to Call PNR Service;c:\program files\skype\toolbars\pnrsvc\SkypeC2CPNRSvc.exe [2014-4-11 1764992]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\hewlett-packard\shared\HPDrvMntSvc.exe [2012-3-14 197504]
R2 hpHotkeyMonitor;hpHotkeyMonitor;c:\program files\hewlett-packard\hp hotkey support\HPHotkeyMonitor.exe [2012-3-14 365440]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2012-2-9 26168]
R2 McAfeeFramework;McAfee Framework Hizmeti;c:\program files\mcafee\common framework\FrameworkService.exe [2013-6-25 130080]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2014-5-9 167344]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\VsTskMgr.exe [2012-8-14 210056]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2014-5-9 159640]
R3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;c:\program files\intel\intel® integrated clock controller service\ICCProxy.exe [2014-6-2 169752]
R3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2013-1-23 289792]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2012-2-2 144984]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2014-5-9 215024]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2014-5-9 59616]
R3 NETwNs32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETwNs32.sys [2012-2-2 7517696]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2014-4-3 315008]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2011-4-12 62464]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2014-5-9 87816]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-21 15872]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-14 20992]
S3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\Synth3dVsc.sys [2011-4-12 77184]
S3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2011-4-12 25600]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-21 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 27264]
S3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2011-4-12 112640]
.
=============== Created Last 30 ================
.
2014-07-28 14:50:54 -------- d-----w- c:\programdata\Malwarebytes
2014-07-28 14:50:44 -------- d-----w- c:\usersፔ28\appdata\local\Programs
2014-07-28 13:33:02 -------- d-----w- c:\usersፔ28\Doctor Web
2014-07-28 13:14:36 96680 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2014-07-22 14:57:40 26840 ----a-w- c:\windows\system32\drivers\GEARAspiWDM.sys
2014-07-22 14:56:39 -------- d-----w- c:\program files\iPod
2014-07-22 14:56:38 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-07-22 14:56:38 -------- d-----w- c:\program files\iTunes
2014-07-22 14:55:37 -------- d-----w- c:\program files\Bonjour
2014-07-17 12:24:52 -------- d-----w- c:\usersፔ28\appdata\local\Skype
2014-07-17 12:24:41 -------- d-----r- c:\program files\Skype
2014-07-07 08:00:52 -------- d-----w- c:\usersፔ28\appdata\local\Adobe
2014-07-01 09:58:42 -------- d-----w- c:\usersፔ28\appdata\roaming\hpqLog
2014-07-01 09:53:50 53248 ----a-w- c:\windows\system32\CSVer.dll
.
==================== Find3M ====================
.
2014-07-15 06:58:22 71344 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-07-15 06:58:22 699056 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-05-09 11:41:40 180720 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2014-05-09 11:41:40 159640 ----a-w- c:\windows\system32\mfevtps.exe
2014-05-09 11:41:39 87816 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2014-05-09 11:41:39 75656 ----a-w- c:\windows\system32\MfeOtlkAddin.dll
2014-05-09 11:41:39 477584 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2014-05-09 11:41:39 23112 ----a-w- c:\windows\system32\MFEOtlk.dll
2014-05-09 11:41:38 9648 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2014-05-09 11:41:38 59616 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2014-05-09 11:41:37 215024 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2014-05-09 11:41:37 121544 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2014-05-05 15:50:46 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 18:08:45.32 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Enterprise
Boot Device: \Device\HarddiskVolume1
Install Date: 5/9/2014 2:25:46 PM
System Uptime: 7/28/2014 11:18:09 AM (7 hours ago)
.
Motherboard: Hewlett-Packard | | 162B
Processor: Intel® Core™ i7-2620M CPU @ 2.70GHz | CPU 1 | 783/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 117 GiB total, 58.595 GiB free.
D: is FIXED (NTFS) - 181 GiB total, 0.001 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA
.
Class GUID: {4d36e965-e325-11ce-bfc1-08002be10318}
Description: CD-ROM Drive
Device ID: IDE\CDROMHP_DVDRAM_GU40N_________________________QC04____\5&3625ED65&0&1.0.0
Manufacturer: (Standard CD-ROM drives)
Name: hp DVDRAM GU40N ATA Device
PNP Device ID: IDE\CDROMHP_DVDRAM_GU40N_________________________QC04____\5&3625ED65&0&1.0.0
Service: cdrom
.
==== System Restore Points ===================
.
RP40: 7/18/2014 10:20:06 AM - Windows Backup
RP41: 7/22/2014 5:11:37 PM - Removed iTunes
RP42: 7/22/2014 5:32:59 PM - Installed iTunes
RP43: 7/22/2014 5:46:22 PM - Removed Apple Software Update
RP44: 7/22/2014 5:47:35 PM - Removed Bonjour
RP45: 7/22/2014 5:49:50 PM - Removed Apple Mobile Device Support
RP46: 7/22/2014 5:51:08 PM - Removed Apple Application Support
RP47: 7/22/2014 5:56:13 PM - Installed iTunes
RP48: 7/25/2014 1:20:36 PM - Windows Backup
RP49: 7/28/2014 4:08:23 PM - Removed Java 7 Update 55
RP50: 7/28/2014 4:09:06 PM - Removed Java 7 Update 55
RP51: 7/28/2014 4:14:15 PM - Installed Java 7 Update 65
.
==== Installed Programs ======================
.
Adobe Flash Player 13 ActiveX
Adobe Flash Player 14 Plugin
Adobe Reader XI (11.0.07)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Cisco Systems VPN Client 5.0.02.0090
Google Chrome
Google Update Helper
HP Hotkey Support
iCloud
Intel® Processor Graphics
Intel® SDK for OpenCL - CPU Only Runtime Package
iTunes
Java 7 Update 65
McAfee Agent
McAfee VirusScan Enterprise
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Mozilla Firefox 30.0 (x86 en-GB)
Mozilla Maintenance Service
Olympus Digital Wave Player
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2898855v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2901110v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2931365)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2901110v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2810073) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2878284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2880971) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2863926) 32-Bit Edition
Skype Click to Call
Skype™ 6.18
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2863818) 32-Bit Edition
Update for Microsoft Office 2010 (KB2878225) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition
Web Components
WinRAR archiver
WWA-Gui
.
==== Event Viewer Messages From Past Week ========
.
7/28/2014 5:54:00 PM, Error: Microsoft-Windows-TerminalServices-RemoteConnectionManager [1067] - The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted. .
7/28/2014 4:07:11 PM, Error: Microsoft-Windows-GroupPolicy [1129] - The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.
7/28/2014 2:43:06 PM, Error: NETLOGON [5719] - This computer was not able to set up a secure session with a domain controller in domain EMEA due to the following: There are currently no logon servers available to service the logon request. This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator. ADDITIONAL INFO If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.
7/28/2014 10:37:49 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom
7/24/2014 5:16:48 PM, Error: Service Control Manager [7038] - The upnphost service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
7/24/2014 5:16:48 PM, Error: Service Control Manager [7000] - The UPnP Device Host service failed to start due to the following error: The service did not start due to a logon failure.
7/24/2014 5:16:48 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1069" attempting to start the service upnphost with arguments "" in order to run the server: {204810B9-73B2-11D4-BF42-00B0D0118B56}
7/21/2014 11:15:02 AM, Error: NetBT [4319] - A duplicate name has been detected on the TCP network. The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state.
.
==== End Of File ===========================

Attached Files


Edited by Oh My!, 09 August 2014 - 10:13 PM.
Posted logs


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#2 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 02 August 2014 - 10:20 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

step1.gif In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/542521 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

step2.gifIf you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from the following link if you no longer have it available and save it to your destop.

    DDS.com Download Link
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control can be found HERE.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 09 August 2014 - 10:19 PM

Greetings prosperous and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that. :thumbup2:

===================================================

Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. :)
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.
  • When you post your reply, use the Replytopic.jpg button instead.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
  • Now let's get started :thumbup2:
===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far. While I review our situation please run the below for me.

===================================================

Farbar Recovery Scan Tool (FRST)

--------------------
  • Download Farbar Recover Scan Tool for either 32 bit or 64 bit systems and save it to your desktop <<< Important
  • If you are unsure if you have 32 bit or 64 bit simply download and try one. If that doesn't run properly the other one should
  • Double click the icon
  • Click Yes to the disclaimer
  • Make sure the Addition.txt box is checked
  • Click Scan and allow the program to run
  • Click OK on the Scan complete screen, then OK on the Addition.txt pop up screen
  • 2 Notepad documents should now be open on your desktop.
  • Please copy and paste the contents of both in your reply
===================================================

System Summary Information

--------------------
  • Press the windows key Windows_Logo_key.gif + r on your keyboard at the same time
  • Type msinfo32 and press Enter
  • Left click on System Summary
  • Click File, Save, and name the file Summary
  • Zip and attach the file to your reply
===================================================

Farbar's MiniToolBox

--------------------
  • Please download MiniToolBox, save it to your desktop
  • Please close any Firefox browsers you may have open
  • Double click the icon to launch the program
  • Make sure the following options are checked:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log

  • Click Go and once the scan is completed a Result.txt Notepad document will open on your desktop
  • Please copy and paste the contents in your reply
===================================================

Things I would like to see in your next reply. Please be sure to copy and paste any requested log information unless you are asked to attach it. :thumbsup2:
  • FRST results
  • Addition log
  • System Summary Information
  • MiniToolBox log

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#4 Oh My!

Oh My!

    Adware and Spyware and Malware.....


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Posted 12 August 2014 - 08:39 AM

Greetings,

===================================================

3 Day Bump

It has been more than 3 days since my last post.
  • Do you still need help with this?
  • If after 48hrs you have not replied to this thread then it will have to be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."

#5 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 36,617 posts
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Posted 14 August 2014 - 08:17 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom would we go? You have the words that give eternal life. We believe, and we know you are the Holy One of God."




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