Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Persistent Pop-Up Nagware Infection?


  • Please log in to reply
8 replies to this topic

#1 Daveski17

Daveski17

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:12 AM

Posted 28 July 2014 - 06:52 AM

A friend of mine has a Hewlett Packard laptop running Win 7 x86. She has recently suffered a huge amount of pop-up nag screens, almost certainly caused by PUPs. Her daughter also uses the computer.
 
Following a scan with MBAM and SUPERAntiSpyware (newly installed for this purpose) over 80 assorted malware programs were removed. 
 
Prior to the MBAM/SAS scans she had tried to scan with avast! (Free) AV. I recommended she install this as her previous AV had not detected the malware in question. 
 
She set avast! especially to scan for PUPs and suspicious files (before the MBAM & SAS scans) but the computer crashed twice during the avast! scans. She will persevere with this shortly though.
 
There is one pop-up that MBAM and SAS didn’t catch however, it remains to be seen how avast! will deal with it.
 
Has anyone seen anything like this? And is there any way to remove it if avast! fails to do so?
 
The pop-up states: 
 
! Your computer is ready to backup
 
Your Windows PC has free computer backup software installed
Click OK to register your computer and start a back up
 
popup1_zps1d8ffa3b.jpg
 
 
 
 
Thanks, Daveski17

Edited by Daveski17, 28 July 2014 - 06:54 AM.


BC AdBot (Login to Remove)

 


#2 McSheHe

McSheHe

  • Members
  • 42 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:12 AM

Posted 28 July 2014 - 06:55 AM

It's just a junk program called My PCBackup. Go into your control panel > Uninstall a Program and just uninstall it from that list



#3 Daveski17

Daveski17
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:12 AM

Posted 28 July 2014 - 06:58 AM

It's just a junk program called My PCBackup. Go into your control panel > Uninstall a Program and just uninstall it from that list

 

OK, thanks. Do you know what the program is actually called in 'Programs and Features'?



#4 McSheHe

McSheHe

  • Members
  • 42 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:12 AM

Posted 28 July 2014 - 06:59 AM

It should just be My PCBackup



#5 Daveski17

Daveski17
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:12 AM

Posted 28 July 2014 - 07:02 AM

It should just be My PCBackup

OK thanks.  :thumbup2:



#6 Daveski17

Daveski17
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:12 AM

Posted 28 July 2014 - 07:39 PM

It appears that the program 'MyPC Backup' was not in Programs and Features after all. But it is in 'Startup'.  

 

You can see the icon it has left on the (Vista) desktop underneath the MBAM icon.

 

How is this program removed?

 

lookslikethis_zps2535914d.jpg



#7 McSheHe

McSheHe

  • Members
  • 42 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:12 AM

Posted 28 July 2014 - 08:04 PM

In that case you could go into the C: drive > Program Files and look for a My PCBackup folder, open it and check for an Uninstall application.

#8 Daveski17

Daveski17
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:12 AM

Posted 28 July 2014 - 09:34 PM

In that case you could go into the C: drive > Program Files and look for a My PCBackup folder, open it and check for an Uninstall application.

 

Yes, thanks, that's a good idea.


Edited by Daveski17, 29 July 2014 - 11:38 AM.


#9 Daveski17

Daveski17
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:05:12 AM

Posted 29 July 2014 - 06:54 PM

Success, it turned out to be in: C: drive > Program Files. Thanks.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users