Okay, this question isn't for me, and it has nothing to do with my recent printer sharing nightmare...
My sister-in-law owns a Dell Photo 966 AiO printer. It's been sitting in a closet for about six months now, because it simply stopped working one day. So, I plugged the printer in, connected it to the computer via a USB cable, and tried to install it. Win 7 could not detect it, even though the power was on and the USB connected. The odd thing is, the printer will not turn off - or at least, the power light won't shut off. As soon as I plugged it in, the power light came on, but the printer did not go through any kind of boot or startup process. It does make an intermittent beep, but I can't locate that problem since I can't even install the printer. I downloaded the installation files from Dell, but when I tried to run them, the app told me that installation would not begin until I connected the printer to the computer and powered it on.
Since the printer was in an "On" state from the moment I plugged the power cord in, and it refuses to power down (or turn off the power indicator), I'm thinking that the printer is probably shot. I've poked around on the web a bit, but haven't found anything useful for this issue.
Any ideas from the gurus here?
Edited by MelissaPleases, 27 July 2014 - 08:43 PM.