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Malware Infection - Freezes computer when Anti Malware Program is run


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#1 MikeyMike2014

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Posted 27 July 2014 - 02:53 PM

Good afternoon,

 

  After 2 years of no problems, it seems I may have been infected with Malware.  The hard drive spins constantly, making my laptop nearly worthless.  I rebooted my computer in Safe Mode and ran several programs to try and find/remove the Malware.  Some programs run OK and find nothing, but at least 3 programs run for a short time, then freeze up and the hard drive spins constantly.

 

  Here is what I've tried so far:

- Norton Power Eraser - Finds no problems

- Panda Cloud Cleaner - Did find and quarantine a few issues

- Kaspersky - I ran a through scan on everything - it took several hours and did find 2 infections.  Cleaned or quarantined both

- Malwarebytes - Gets to a certain point, then freezes.   Hard drive spins constantly

- ESET - Gets to a certain point, then freezes.  Hard drive spins constantly

- House Call - Gets to a certain point, then freezes.  Hard drive spins constantly

 

- AdwCleaner - Ran this, log looks clean except for 1 Firefox and 1 Google Chrome file that are listed

- Junkware Removal Tool - Only tried to run in Safe Mode w/ Networking.  Shows a command prompt screen, but nothing happens

- ComboFix - I have run this, can produce the log file if needed.

 

Any help you can give would be greatly appreciated!!



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#2 boopme

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Posted 27 July 2014 - 03:07 PM

Hello having run ComboFix, you need to repos this with that ComboFix log in this forum...
Virus, Trojan, Spyware, and Malware Removal Logs
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#3 MikeyMike2014

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Posted 27 July 2014 - 03:10 PM

Thank you, boopme. Posting in the other forum now....



#4 MikeyMike2014

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Posted 27 July 2014 - 03:27 PM

.


Edited by MikeyMike2014, 27 July 2014 - 03:31 PM.


#5 boopme

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Posted 27 July 2014 - 03:30 PM

Post the DDS in the other forum also.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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