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Windows Important Update KB2800095 will not instal


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5 replies to this topic

#1 Maddylondon

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Posted 27 July 2014 - 08:01 AM

Hi I'm new to this site, but am struggling with a windows update.  I have followed others' suggestions, and installed other Windows Updates from the same period one at a time, but this one always fails.  Someone suggested using malwarebytes and then trying again, but that didn't work either.  Anyone else found a solution to this problem?  



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#2 Clade

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Posted 27 July 2014 - 08:28 AM

Maddylondon
 
What is your operating system, antivirus? What kind of error shows? 
 


#3 dc3

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Posted 27 July 2014 - 09:07 AM

Try manually downloading it at Windows Support.


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#4 Wolverine 7

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Posted 27 July 2014 - 05:03 PM

This might help,try the  Fixwu tool,(item 6 )

 

http://www.thewindowsclub.com/windows-updates-fail-to-install

 

 

Be aware that ocasionaly win update issues dont fix and eventually require a repair install,so you might want to take backups and look at what install media you have.

 

 

Posting your system spes would help us assist you.

 

 

Worth a look(you could run the Microsoft update readiness tool mentioned in this thread).

 

http://www.pcadvisor.co.uk/how-to/windows/3364853/identify-fix-failed-windows-update/


Edited by Wolverine 7, 27 July 2014 - 05:05 PM.


#5 Go The Power

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Posted 28 July 2014 - 02:09 AM

Hello,
 
The best approach for troubleshooting Windows update issues on windows 7 is by using SURT. as SURT gives a great insight on where updates could be failing:
 
 
Download and run System Update Readiness Tool (SURT)
  • Please go Here and download the System Update Readiness Tool (SURT). Save this file to your desktop
  • Go to your desktop and run KB947821
  • When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:
     
    C:\Windows\Logs\CBS\CheckSUR.log
    C:\Windows\Logs\CBS\CheckSUR.persist.log
     

Edited by Go The Power, 28 July 2014 - 02:09 AM.


#6 Union_Thug

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Posted 28 July 2014 - 06:01 AM

...am struggling with a windows update.... this one always fails.

 
Is there any error/failed message such as >>>this one<<<? If so please post a screenshot or error code.
 
EDIT TO ADD: I removed the link to Micro$LOP's "List of the most common Windows Update error codes";  it's totally USELESS as is most of M$'s "How-to's" :whistle:
 

Try manually downloading it at Windows Support.

 

I second this.


Edited by Union_Thug, 28 July 2014 - 06:49 AM.





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